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Holiday Inn Express Jacksonville East

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53 Jefferson Road, Hwy 9A & Atlantic Blvd, Jacksonville, FL 32225 (Formerly St. Johns Suites)
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Holiday Inn Express Jacksonville East
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112 Reviews from our TripAdvisor Community

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Traveler rating
    51
    42
    9
    5
    5
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41
14
5
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here when my original hotel was overbooked. The original hotel ended up sending me here for one night due to the overbooking. They did a good job of ironing out the paperwork and payment from the other hotel overnight.The common area was nice and so were amenities and toiletries. The rooms were small in that there was little... More 

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Wayland, Michigan
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 23, 2015

This place is set back in a nice quite nook off of 295. The staff was very friendly except for our last night (7/22). The girl was rude (name started with "Sha") and lied to me about bath towels being sent to our room while we were out. My husband said not to make a big deal about it but... More 

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Dallas, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 23, 2015

I just got finished staying a week at this hotel when I was supposed to stay three weeks. A big weighing factor to cutting my trip off early was this hotel. First, the good...the beds were comfortable for this type of motel. The breakfast, which is the typical Holiday Inn Express offering, is good compared to other hotel brands in... More 

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Newburgh, New York, United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 17, 2015

Booked last minute on our way to Orlando. We were exhausted and needed a nice hotel. I wanted breakfast included and a simple pool!! Room is so spacious and clean!! Great customer service. They even had delicious fresh baked cookies and yummy Lemonade for guest in main lobby! Beds nice and cozy Perfect location right off the highway about 15... More 

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Burke, Virginia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 12, 2015

We only stayed here for the last night of our week-long trip, and I regret not staying longer! The staff is ALL amazingly friendly and helpful, the hotel itself is kept immaculate, breakfast was fresh and tasty. It looks exactly like the pictures and we could tell that everyone working there took pride in what they did. It's located in... More 

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Lilburn, Georgia
Level Contributor
94 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 12, 2015

We did a one night stay here on July 5th. Great hotel close to lots of things. The room was clean, smelled great, and the staff was great. The buffet was better than okay. Would prefer waffle maker. They have a pancake maker that worked fine.

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2015 via mobile

We stay here every time we come to town. It's reasonsbly priced, the beds are very comfortable, good breakfast and nice staff. We will continue staying here whenever we are in town. We drive 12 hours to come and it feels like a home away from home!

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1 review
4 of 5 stars Reviewed July 10, 2015

We were just on VAC for beach and rest We have not had a bad stay at any Holiday Day Express locations. We stayed at the Jacksonville location on Beach Blvd okay except for the huge dog that was at the elevator. The Jefferson loc not bad just.the walls.are not the best quality so we heard doors open/close all night... More 

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Paducah, Kentucky
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 1, 2015

Stayed one night and the room was very clean. I was towing a uhaul and nothing was bothered. Parking lot well lit. Breakfast was good. Will visit again. Microwave in the room. My wife was with me and she is pickier than I am and she gave it a good rating as well.

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Bloomfield, New Jersey
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 15, 2015

I recently returned from attending a Family Reunion for which I stayed at this hotel. First, this hotel is in a very odd location. You cannot see it from the Highway, therefore it is difficult to know where do you turn to get off the highway. It is behind a car dealership and you will only see the hotel sign... More 

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Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Thank you 50bdaygal for letting us know about your recent stay with us. I want to apologize for any inconvenience you experienced while staying at our property. Regarding the safe even thou we do not have safe's in the guest room we do have safety deposit boxes located at the front desk for no additional charge. I have contacted my... More 

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Hotel & grounds (25)
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Other (6)
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