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All 130 Jacksonville hotels

Holiday Inn Express Jacksonville East

3.0 of 5 Hotel   |   53 Jefferson Road, Jacksonville, FL 32225 (Formerly St. Johns Suites)
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Ranked #22 of 130 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 4, 2014
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73 reviews from our community

Traveler rating
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27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
28 reviews 28 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 4, 2014

Front desk attendants were friendly and helpful. Rooms were nice and clean. Beds and pillows were comfortable. Continental breakfast had many options to choose from. The guest computer was easily accessible and printing from it was free. It was close proximity to shopping and places to eat. Only downfall...it was further from the beach than we expected.

Was this review helpful? Yes 1
Columbus, Georgia
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 3, 2014

This hotel room was very clean and so spacious. I booked online, so I was a little skeptical however, when we arrived, the reservation process went through smoothly. The front desk staff was very helpful and even offered advice with cruise parking. The room had a sofa w/pull out, 2 large beds, a microwave and a refrigerator. There was a... More

Was this review helpful? Yes 1
Top Contributor
56 reviews 56 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 28, 2014

Dee helped us get checked in and gave us directions to local establishments- very helpful! The front lobby has a great selection of snacks and essentials that are available for purchase. The room was very very clean and organized. The amenity kit has shampoo/conditioner/lotion from bath and body works. Awesome pool! Nice accommodations! Breakfast was included. I recommend!

Was this review helpful? Yes 1
Columbia, South Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 21, 2014

Stayed here on a special $69 plus tax rate through the great poker room a mile down the road BestBet. Came in town specifically to go there and was there most of my stay thus rarely in the room. The overall surrounding location is a little sketchy but didn't see anything to be concerned about. The property was nice and... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear Willie T, Thank you for taking the time to convey your comments regarding your recent experience with us. We value your opinions of how we hosted your stay. I am happy to see that you enjoyed your stay and appreciate the positive remarks on our hotel rates. Our goal is to make your stay the best it can be... More

Columbia, South Carolina
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

Stayed here for a beach getaway and loved it. staff was on point and the rooms were very spacy! Much cheaper than actually staying on the beach, this hotel is only about 10 minutes away from Jax beaches. I will be back when I'm passing through Jville

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 10, 2014 via mobile

We stayed here on 7-9-14. We were greeted by a friendly clerk. I used room saver coupon for the room. I paid $69 for my room. It was by far he nicest room we stayed in during our vacation. What we saw in the city didn't impress me as much as this hotel.

Was this review helpful? Yes 4
Billings, Montana
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 6, 2014

Large rooms, accommodating staff they called a cab in the morning for us and had it waiting, great breakfast, great pool. Around $50 cab ride (5 of us) from the airport. A++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Was this review helpful? Yes 2
Stokesdale, North Carolina
Senior Contributor
26 reviews 26 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 2, 2014

We have stayed here several times. The rooms are always clean. We get a room with a king bed. Wi-Fi always works well. Lots of restaurants and shopping close by. The staff is super friendly. When open, the pool area is great for relaxing with family. Its not far off I-295 which makes it convient to the cruise terminal or... More

Was this review helpful? Yes 3
Savannah, Georgia
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 29, 2014

Not bad, stayed here a couple days. The bed was soft, room spacious, clean. Free WiFi worked well, bathroom was clean, not a single disappointment with the room at all. The breakfast spread was average, nothing fancy or extravagant, very simple, but ok. It's worth the money for a comfortable stay.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear Roberto, Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative of your comments about your good room conditions. It is always hugely motivating when one takes the time and trouble to acknowledge their good stay. I have taken note of your valuable comments and will use these to monitor... More

southern california
Contributor
13 reviews 13 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 26, 2014

Had a wonderful pre-cruise stay at this location. It is tucked away off the main street yet close enough to restaurants, stores, and a Walmart which we popped into for last minute cruise items. I would definitely stay here again should I cruise out of Jacksonville.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Jacksonville East

Address: 53 Jefferson Road, Jacksonville, FL 32225 (Formerly St. Johns Suites)
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Jacksonville East 3*
Number of rooms: 101
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