We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Jacksonville West/Chaffee Point

2.5 of 5 561 Chaffee Point Blvd, Jacksonville, FL 32221
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points!
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence 2014
Fairfield Inn & Suites Jacksonville West/Chaffee Point
Professional photos View all
Browse nearby
Fairfield Inn & Suites Jacksonville West/Chaffee Point
Fairfield Inn & Suites Jacksonville West/Chaffee Point
Fairfield Inn & Suites Jacksonville West/Chaffee Point
Write a Review

98 reviews from our community

Traveler rating
    75
    18
    4
    1
    0
See reviews for
35
20
3
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (29)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (19)
All months
New Smyrna Beach, FL
Senior Contributor
49 reviews 49 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Fairfield Inn is located in a small complex along with a Hampton Inn and another hotel, McDonald's, Wendy's, Family Dollar, Winn-Dixie and Cracker Barrel. There is a small front desk and lounge, a breakfast dining room and a heated indoor pool. The rooms and baths were clean. Breakfast is included -- a do-it-yourself with cereals, breads, scrambled eggs, bacon... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Tripadvisor lists this as the number 2 hotel in Jacksonville. Surprising, as this is a Fairfield Inn, which is pretty basic as hotels go. Yes, it is clean, nice bed, the usual. Free breakfast is exactly like the one I had a week before at a Best Western in Georgia. Has wifi, which is very much appreciated. So, if you... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family was totally pleased with our stay. My husband loved the hot tub, kids and I took advantage of the pool, and we enjoyed the traditional fitness room. Breakfast was good and staff was friendly and helpful. Both microwave and fridge in room were an added bonus. Only drawback is that we were about a 35 minute drive from... More 

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for writing such a wonderful review! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We hope you... More 

Benbrook, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014

This was a great hotel ! Secluded with only a couple of other hotels around. Nice area. The staff were all exceptionally friendly and the rooms were large and very clean. The person that stood out was Ginger, that was over the breakfast area. She was the best we have ever encountered. Super busy making sure everything stayed stocked and... More 

Was this review helpful? Yes
Roanoke Rapids, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 17, 2014

Very kind and clean the staff are super people would recommend to everyone!!!! the pool was wonderful and breakfast was great love this place!!!! :) enjoy your stay if you go couldn't ask for any better

Was this review helpful? Yes 2
Jacksonville, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2014

The stay at Fairfield Inn was wonderful. The rooms were immaculate and the service was great. The staff was very helpful in assisting us throughout visit to Jacksonville. I especially enjoyed the relaxing in the pool area. A special thanks to Kiara.

Was this review helpful? Yes 2
Long Island, New York
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 4, 2014

Went for the breakfast Saturday morning before 9:00am and almost everything was gone. Debbie did the best she could with what was left and offered to make sure bread was there for me the next day. HD channels for TV viewing were only setup for analog viewing. Except for the above disappointments the staff was friendly and room was clean... More 

Was this review helpful? Yes 1
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear Nancy B, I want to apologize for the lack of breakfast options available to you on Saturday morning. We regularly host group events and rarely have issues such as the one you experienced. I am happy to hear that Debbie was able to assist you so that this issue did not persist. As for the TV’s, we are currently... More 

Beverly Hills, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 4, 2014

Our family reunion at this hotel was a great experience, The kitchen staff was above and beyond. The front desk staff Kiara was exceptional. I will return again. The house keeping staff was great and also very friendly.

Was this review helpful? Yes 3
Traveler, United States
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 1, 2014

This property was really nice. We stayed 12 nights in the same room with no issues at all. Property was very clean although my daughter said the pool was a bit dirty the day she did go to swim. The staff is outstanding from Kiara at the front desk to the engineer, I beleive his name was Bob. We enjoyed... More 

Was this review helpful? Yes 2
San Antonio, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 26, 2014

This is my 4th time staying at this hotel. When I visit my brother I stay here because it's close to his house, it's close to a major highway so it's easy to find. Also the hotel is nice & clean, & the staff is so friendly. The lady who runs the breakfast in the morning even remembered me. All... More 

Was this review helpful? Yes 2
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We look forward to seeing you again soon! David Smith General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Fairfield Inn & Suites Jacksonville West/Chaffee Point? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Jacksonville West/Chaffee Point

Address: 561 Chaffee Point Blvd, Jacksonville, FL 32221
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville West/Chaffee Point 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Expedia, Orbitz, Booking.com, Travelocity, Odigeo and Tingo so you can book your Fairfield Inn & Suites Jacksonville West/Chaffee Point reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Business Hotel in Jacksonville
#6 Family Hotel in Jacksonville
#24 Romantic Hotel in Jacksonville

17 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay