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Fairfield Inn & Suites Jacksonville West/Chaffee Point

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561 Chaffee Point Blvd, Jacksonville, FL 32221
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Fairfield Inn & Suites Jacksonville West/Chaffee Point
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Fairfield Inn & Suites Jacksonville West/Chaffee Point
Fairfield Inn & Suites Jacksonville West/Chaffee Point
Fairfield Inn & Suites Jacksonville West/Chaffee Point
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109 reviews from our community

Traveler rating
    84
    19
    4
    2
    0
See reviews for
36
28
3
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (33)
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Charlottetown, Canada
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

From Check in to check out this place deserves top marks!!! First hotel I have ever checked on Trip Advisor (and we always check Trip Advisor prior to booking)that didn't have as much as 1 terrible rating and only 2 poor ratings.out of 100+ ratings. The room was as clean as they come and staff were very friendly. The attention... More 

Was this review helpful? Yes 1
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for your wonderful comments. All of our associates work very hard to provide a hotel that is clean, fresh, and reflects the highest quality standards. I will be sure to share your feedback with all of our associates to ensure that we continue to provide the highest quality of service. We hope to see you again... More 

Bear, Delaware
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

The room was average- needs updating - the bed was somewhat comfortable and the bathroom was fair. What was frustrating was the Wi-Fi. We needed to research some attractions on the way to Sarasota but we kept getting kicked off the Wi-Fi. Free is one thing but when you advertise it as free be sure its working all the time.... More 

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

MaryGrac61, I want to sincerely apologize for your recent experience here at the Fairfield Inn and Suites Jacksonville West. This is the first time we are hearing about any issues with guests being kicked off our Wi-Fi. We will be contacting our service provider to ensure that this was an isolated incident. We are also investigating the blackout curtain issues... More 

Harrison, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel several times in the past year and it is always fresh and clean. The suites and regular rooms are excellent. They have a very good housekeeping staff, front desk personnel and the breakfast buffet is excellent. The entire staff is courteous and friendly.

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Boston, Massachusetts
Contributor
17 reviews 17 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were looking for a clean and comfortable place to spend the night driving north from the Gulf Coast of Florida. We wanted a place that would be very easy to reach from the highway, not a fancy resort. The Fairfield Inn off Interstate 10 just west of Jacksonville met our requirements. The staff was very pleasant and competent. There... More 

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Cicero, NY
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2015

Promptly checked in. Attractive premises. Accommodating staff. We were upgraded to Suite at no extra charge as Marriott Gold members. Room was clean and smelled clean. Was able to park my vehicle and boat trailer around back and they gave me a room over it so I could keep an eye on it. If I travel back through Jacksonville, staying... More 

Was this review helpful? Yes 1
Ocean Springs, Mississippi
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 7, 2015

This Fairfield was easy to get to off of I-95. My wife and I arrived late and there was a tentative hotel clerk there to greet us/let us in. Check-in was easy and he informed us of the hotel amenities. The rooms were very clean and the furnishings were appropriate for the room. The bed was comfortable and the bathroom... More 

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Superior
Top Contributor
109 reviews 109 reviews
35 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed January 26, 2015

We stayed at this wonderful Fairfield Inn during our road trip last Spring. It was very comfortable and very clean. Breakfast was great! It was such a wonderful respite on the road. We wish we could have stayed longer!

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 8, 2015

This Marriott is the closest place to stay near family in Middleburg. Kiara & Trevon checked us in early with no problems. Made us feel totally welcome. The beds were super and the bathroom was spotless. Breakfast was wonderful even though we were 30 min.later than it was scheduled to be open. Ginger ran the breakfast area flawlessly and was... More 

Was this review helpful? Yes 2
FFISJaxGM, Front Office Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

We are happy to hear that your stay with us went so well, we value you as a customer and are looking forward to hosting you and your family again. If there is anything else you may need feel free to contact us at anytime. Chervon Screen Guest Service Manager Fairfield Inn & Suites Jacksonville West 904.693.4400 More 

Toronto, Canada
Top Contributor
165 reviews 165 reviews
25 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed January 3, 2015

We extended our stay here by one night because it made such a comfortable base for visiting St. Augustine, where you pay more for less. This bright, modern inn delivers what we value most: lots of space with separate areas for sleeping and living, a really comfortable bed (plus a couch for my husband, who likes to doze off in... More 

Was this review helpful? Yes 1
Jackson, Tn
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2015

Most friendly place I have ever stayed. It was also very clean, quiet and the beds were excellent. The internet worked very well. We emjoyed the pool and hot tub area. Loved this place. Good value for the money.

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18 photos of this hotel

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