We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Jacksonville West/Chaffee Point

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
561 Chaffee Point Blvd, Jacksonville, FL 32221
Special Offer
Save 15% This Summer!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Fairfield Inn & Suites Jacksonville West/Chaffee Point
Professional photos View all
Browse nearby
Fairfield Inn & Suites Jacksonville West/Chaffee Point
Fairfield Inn & Suites Jacksonville West/Chaffee Point
Fairfield Inn & Suites Jacksonville West/Chaffee Point
Write a Review

116 reviews from our community

Traveler rating
    88
    21
    5
    2
    0
See reviews for
40
28
3
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (40)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (26)
All months
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Perfect stay. Hotel provides everything you need; refrigerator, microwave, great water pressure, spacious, topped with great customer service. Jessica, Ginger, Jenn, Jenny, the whole crew goes out of their way to help. Recommended!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

Every time I stay there the staff is fantastic! Jennifer, ginger, Mary and Gloria have the best customer service I have ever seen! I have never found a better hotel. You have a customer for life! They truly make you feel like family. From front desk to the house keeping staff everyone is amazing. I recommend this hotel to everyone!

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for the amazing review! We love seeing such great feedback about our associates and our hotel. We truly appreciate your comments and hope to see you again the next time your travels bring you to Jacksonville. More 

Avon, Indiana
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great location, very clean, beds were supper I couldn't ask for anything else. there breakfast was very good. I would stay here again. I hope all Fairfield Inns are like this.The room we stayed in was very nice for my wife who is in a wheel chair, They had a walk in shower which made it real nice.We were there... More 

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for your wonderful review! We are truly pleased to hear that you enjoyed your stay and we hope to see you again in the future. More 

Deerfield Beach, Florida
Top Contributor
82 reviews 82 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 13, 2015

We stayed here for only one night, went to a wedding close by. Staff was friendly, we needed an early check in to get ready for wedding and they were super nice about it. The rooms are very clean and pretty. They include a hot breakfast and it worked perfect for all of us. Wi fi is free.

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for your wonderful review! We loved hosting the wedding party and hope that you had a wonderful time at the wedding. We look forward to seeing you on your next trip to Jacksonville! More 

Atlanta, Georgia
Top Contributor
111 reviews 111 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

Safe, clean, comfortable and only 20 minutes away from the JAX cruise port. A very nice overnight stay prior to embarking on our vacation cruise. The check in process was very convenient and the front desk staff helpful both in and out. Would highly recommend this location to others. Plenty of parking as well.

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for your recent review! We hope you enjoyed your cruise vacation and we look forward to seeing you again the next time your travels bring you to Jacksonville. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 8, 2015

This place is ok. Definitely not worth what I had to pay. The check in clerk wasn't very friendly. The room was dirty. The chair was dirty and stained, the drapes were stained, and the sheets had stains. The breakfast was decent. The pool area was nice. The check out clerks were really nice. Wouldn't stay here again.

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Cindyrose2007, Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Jacksonville West/Chaffee Point with us. One of our key priorities is to provide the highest level of friendly and courteous service in a hotel that is clean, fresh, and reflects the highest quality standards. While it was a pleasure having you here... More 

Mount Juliet, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2015

We were looking for something on the west side of Jacksonville; so we could avoid the traffic the following morning. This was perfect. Right off the interstate. The rooms were large, and we had plenty of room to set up the pack and play for our granddaughter. I would not hesitate to stay here again.

Was this review helpful? Yes
Charlottetown, Canada
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 24, 2015

From Check in to check out this place deserves top marks!!! First hotel I have ever checked on Trip Advisor (and we always check Trip Advisor prior to booking)that didn't have as much as 1 terrible rating and only 2 poor ratings.out of 100+ ratings. The room was as clean as they come and staff were very friendly. The attention... More 

Was this review helpful? Yes 1
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for your wonderful comments. All of our associates work very hard to provide a hotel that is clean, fresh, and reflects the highest quality standards. I will be sure to share your feedback with all of our associates to ensure that we continue to provide the highest quality of service. We hope to see you again... More 

Bear, Delaware
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 19, 2015

The room was average- needs updating - the bed was somewhat comfortable and the bathroom was fair. What was frustrating was the Wi-Fi. We needed to research some attractions on the way to Sarasota but we kept getting kicked off the Wi-Fi. Free is one thing but when you advertise it as free be sure its working all the time.... More 

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

MaryGrac61, I want to sincerely apologize for your recent experience here at the Fairfield Inn and Suites Jacksonville West. This is the first time we are hearing about any issues with guests being kicked off our Wi-Fi. We will be contacting our service provider to ensure that this was an isolated incident. We are also investigating the blackout curtain issues... More 

Harrison, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

We have stayed at this hotel several times in the past year and it is always fresh and clean. The suites and regular rooms are excellent. They have a very good housekeeping staff, front desk personnel and the breakfast buffet is excellent. The entire staff is courteous and friendly.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

18 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities