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Fairfield Inn & Suites Jacksonville West/Chaffee Point

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561 Chaffee Point Blvd, Jacksonville, FL 32221
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1 room 1 guest
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Fairfield Inn & Suites Jacksonville West\/Chaffee Point
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126 Reviews from our TripAdvisor Community

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Traveler rating
    95
    22
    6
    2
    1
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43
29
4
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (40)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (26)
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2 reviews
5 of 5 stars Reviewed 1 week ago

Very friendly staff.. Jennifer was wonderful. The breakfast was awesome and with very unexpected selections. Ginger went out of her way to make sure my children with food restrictions had something they liked and could eat. A gentleman that was working on the pool named Larry was extremely friendly and played with my kids. Over all it was a very... More 

Was this review helpful? Yes
FFISJaxGM, Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for your wonderful review! I will be sure to let all of our associates know about your wonderful feedback! We hope to see you again on your next visit to Jacksonville! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I had a fantastic stay at this property. From the moment I checked in to the moment I checked out, the staff was spot on the entire time. Jenn had already given me my keys, but I forgot to ask for the first floor. Before I knew it, Jenn had moved my room to a great first floor spot, and... More 

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for your feedback and wonderful comments! We are truly pleased to hear that you enjoyed your stay. We hope to see you again soon! More 

Charleston, South Carolina
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Looking for a clean, friendly place to stay while in W. Jacksonville? This is your place. Clean spacious room with great shower, ac, coffee pot, microwave and fridge. Staff was very accommodating and friendly. Complimentary breakfast was well stocked with hot and cold options for all, eggs, bacon, sausage, waffles, biscuits and gravy, as well as, cereal, yogurt, fresh fruit,... More 

Was this review helpful? Yes 1
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a week on a business trip. The hotel was very clean and accommodating. Staff was very friendly, especially the breakfast crew. Nice complimentary breakfast, they had some healthier options as well. Not a fan of indoor pools but I get that winters can be chilly up here. But it was nice and clean, as was the... More 

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for your wonderful review! You are right; it does get chilly up here a few months out of the year. Having a heated indoor pool during those months is great! We are truly happy that you enjoyed your stay and hope to see you again soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

After searching and comparing hotel after hotel, I finally decided to book a night here. The location of the hotel was perfect. Conveniently near a Wendy's and McDonalds, and a family dollar. The hotel employees were so friendly and welcoming. Jessica checked my husband, son and I in so quickly. I had requested early check in and they made sure... More 

Was this review helpful? Yes 1
Seaford, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 12, 2015

Great hotel.. This is my second night in this hotel over the last two weeks .. Great amenities if you have children ! They had no problem setting up a crib for us in our room, nice and spacious ! The breakfast is perfect and enough to get you up in the morning ! No bad smells, everything is clean... More 

Was this review helpful? Yes 2
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for the wonderful review! We are so happy to hear that you and your children were able to enjoy all of our amenities. We hope to see you again the next time your travels bring you to Jacksonville! More 

Emerald Isle, North Carolina
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 9, 2015

We have stayed at this Fairfield a handful of times since it opened a few years ago. The staff is very friendly, especially the breakfast team. This is an average Fairfield property so you will get what you expect. The pool and hot tub are indoors so it is good year around. Fitness center is adequate for the average person's... More 

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for your wonderful comments about our staff. We work very hard to go above and beyond all of our guests expectations. Thank you for your feedback and we hope you stay with us again the next time your travels bring you to Jacksonville. More 

Oak Park, Illinois, United States
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 30, 2015

Tony was at the front desk during my visit and was super happy! He welcome me like an old friend. He acknowledge my IHG status and quickly got me on my way. The hotel has some updates which are nice but can tell it's had a bit of wear. I would re-visit the hotel and it was around some convenient... More 

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La Plata, Maryland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 17, 2015

Very dissatisfied. The room smelled like some sort of overly perfumed air freshener. It was awful. The AC unit was so loud I had to ball up tissue to use as ear plugs. I expect more from Marriott. Jennifer at the front desk was cordial and professional and check in and check out went well. The breakfast was fine, well... More 

Was this review helpful? Yes
FFISJaxGM, Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

I do want to apologize for the issues that you experienced during your stay. We were quite alarmed to see this review of our property, as this is not characteristic of our hotel in any way and is the only one star review that we have ever received. All of the issues that you experienced are extremely uncommon to our... More 

San Antonio, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 3, 2015

We stayed at this hotel 5 times already. We really love this hotel ,and I would definitely recommend this hotel. The hotel is very clean, is in a very nice area & is also close to major highways. The kitchen lady named Debbie even remembered us the other times we visited. So yes I will be staying there again.

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