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Fairfield Inn & Suites Jacksonville West/Chaffee Point

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561 Chaffee Point Blvd, Jacksonville, FL 32221
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Fairfield Inn & Suites Jacksonville West/Chaffee Point
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Fairfield Inn & Suites Jacksonville West/Chaffee Point
Fairfield Inn & Suites Jacksonville West/Chaffee Point
Fairfield Inn & Suites Jacksonville West/Chaffee Point
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122 Reviews from our TripAdvisor Community

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Traveler rating
    91
    22
    6
    2
    1
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43
29
4
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (122)
  • Mar-May only
    (40)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (26)
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1 review
5 of 5 stars Reviewed 1 week ago

After searching and comparing hotel after hotel, I finally decided to book a night here. The location of the hotel was perfect. Conveniently near a Wendy's and McDonalds, and a family dollar. The hotel employees were so friendly and welcoming. Jessica checked my husband, son and I in so quickly. I had requested early check in and they made sure... More 

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Seaford, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel.. This is my second night in this hotel over the last two weeks .. Great amenities if you have children ! They had no problem setting up a crib for us in our room, nice and spacious ! The breakfast is perfect and enough to get you up in the morning ! No bad smells, everything is clean... More 

Was this review helpful? Yes 1
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for the wonderful review! We are so happy to hear that you and your children were able to enjoy all of our amenities. We hope to see you again the next time your travels bring you to Jacksonville! More 

Emerald Isle, North Carolina
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed at this Fairfield a handful of times since it opened a few years ago. The staff is very friendly, especially the breakfast team. This is an average Fairfield property so you will get what you expect. The pool and hot tub are indoors so it is good year around. Fitness center is adequate for the average person's... More 

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for your wonderful comments about our staff. We work very hard to go above and beyond all of our guests expectations. Thank you for your feedback and we hope you stay with us again the next time your travels bring you to Jacksonville. More 

Oak Park, Illinois, United States
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Tony was at the front desk during my visit and was super happy! He welcome me like an old friend. He acknowledge my IHG status and quickly got me on my way. The hotel has some updates which are nice but can tell it's had a bit of wear. I would re-visit the hotel and it was around some convenient... More 

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La Plata, Maryland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 17, 2015

Very dissatisfied. The room smelled like some sort of overly perfumed air freshener. It was awful. The AC unit was so loud I had to ball up tissue to use as ear plugs. I expect more from Marriott. Jennifer at the front desk was cordial and professional and check in and check out went well. The breakfast was fine, well... More 

Was this review helpful? Yes
FFISJaxGM, Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

I do want to apologize for the issues that you experienced during your stay. We were quite alarmed to see this review of our property, as this is not characteristic of our hotel in any way and is the only one star review that we have ever received. All of the issues that you experienced are extremely uncommon to our... More 

San Antonio, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 3, 2015

We stayed at this hotel 5 times already. We really love this hotel ,and I would definitely recommend this hotel. The hotel is very clean, is in a very nice area & is also close to major highways. The kitchen lady named Debbie even remembered us the other times we visited. So yes I will be staying there again.

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1 review
5 of 5 stars Reviewed May 15, 2015 via mobile

Perfect stay. Hotel provides everything you need; refrigerator, microwave, great water pressure, spacious, topped with great customer service. Jessica, Ginger, Jenn, Jenny, the whole crew goes out of their way to help. Recommended!

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for the wonderful review! We are truly pleased to hear that you enjoyed your stay and we hope to see you again soon. More 

1 review
5 of 5 stars Reviewed May 5, 2015

Every time I stay there the staff is fantastic! Jennifer, ginger, Mary and Gloria have the best customer service I have ever seen! I have never found a better hotel. You have a customer for life! They truly make you feel like family. From front desk to the house keeping staff everyone is amazing. I recommend this hotel to everyone!

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for the amazing review! We love seeing such great feedback about our associates and our hotel. We truly appreciate your comments and hope to see you again the next time your travels bring you to Jacksonville. More 

Avon, Indiana
2 reviews
5 of 5 stars Reviewed May 1, 2015

Great location, very clean, beds were supper I couldn't ask for anything else. there breakfast was very good. I would stay here again. I hope all Fairfield Inns are like this.The room we stayed in was very nice for my wife who is in a wheel chair, They had a walk in shower which made it real nice.We were there... More 

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for your wonderful review! We are truly pleased to hear that you enjoyed your stay and we hope to see you again in the future. More 

Deerfield Beach, Florida
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed April 13, 2015

We stayed here for only one night, went to a wedding close by. Staff was friendly, we needed an early check in to get ready for wedding and they were super nice about it. The rooms are very clean and pretty. They include a hot breakfast and it worked perfect for all of us. Wi fi is free.

Was this review helpful? Yes
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for your wonderful review! We loved hosting the wedding party and hope that you had a wonderful time at the wedding. We look forward to seeing you on your next trip to Jacksonville! More 

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