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All 131 Jacksonville hotels

Fairfield Inn & Suites Jacksonville West/Chaffee Point

2.5 of 5 Hotel   |   561 Chaffee Point Blvd, Jacksonville, FL 32221
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94%
Ranked #1 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
happy19651961 Roanoke Rapids, North Carolina
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94 reviews from our community

Traveler rating
    73
    16
    4
    1
    0
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35
18
3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Roanoke Rapids, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very kind and clean the staff are super people would recommend to everyone!!!! the pool was wonderful and breakfast was great love this place!!!! :) enjoy your stay if you go couldn't ask for any better

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Jacksonville, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The stay at Fairfield Inn was wonderful. The rooms were immaculate and the service was great. The staff was very helpful in assisting us throughout visit to Jacksonville. I especially enjoyed the relaxing in the pool area. A special thanks to Kiara.

Was this review helpful? Yes 2
Garden City, New York
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 4, 2014

Went for the breakfast Saturday morning before 9:00am and almost everything was gone. Debbie did the best she could with what was left and offered to make sure bread was there for me the next day. HD channels for TV viewing were only setup for analog viewing. Except for the above disappointments the staff was friendly and room was clean... More

Was this review helpful? Yes 1
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear Nancy B, I want to apologize for the lack of breakfast options available to you on Saturday morning. We regularly host group events and rarely have issues such as the one you experienced. I am happy to hear that Debbie was able to assist you so that this issue did not persist. As for the TV’s, we are currently... More

Beverly Hills, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2014

Our family reunion at this hotel was a great experience, The kitchen staff was above and beyond. The front desk staff Kiara was exceptional. I will return again. The house keeping staff was great and also very friendly.

Was this review helpful? Yes 2
Traveler, United States
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 1, 2014

This property was really nice. We stayed 12 nights in the same room with no issues at all. Property was very clean although my daughter said the pool was a bit dirty the day she did go to swim. The staff is outstanding from Kiara at the front desk to the engineer, I beleive his name was Bob. We enjoyed... More

Was this review helpful? Yes 1
San Antonio, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2014

This is my 4th time staying at this hotel. When I visit my brother I stay here because it's close to his house, it's close to a major highway so it's easy to find. Also the hotel is nice & clean, & the staff is so friendly. The lady who runs the breakfast in the morning even remembered me. All... More

Was this review helpful? Yes 1
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We look forward to seeing you again soon! David Smith General Manager More

Millbrook, Alabama
Contributor
18 reviews 18 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 24, 2014

Our family spent the night at this hotel prior to a cruise. The front desk staff was extremely helpful, from answering questions and changing our accommodations prior to our arrival, to furnishing directions upon our departure. Suite and room were both exceptionally clean and quiet. Our grandchildren enjoyed the pool, and our daughter appreciated the fact that there were treadmills... More

Was this review helpful? Yes 3
Florissant, Missouri
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

This place is awesome, clean, friendly. The staff and food were also up scaled. We all had a blast..Walton-Yelder. Family reunion stay was July 16-20th. Pool and sauna clean. Outside smoking area provided. Meeting and gathering area provided for our family meeting.

Was this review helpful? Yes 2
FFISJaxGM, Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for all of your wonderful comments regarding your recent stay and family reunion with us here at the Fairfield Inn & Suites Jacksonville West/Chaffee Point. We are happy you picked our location for your reunion. It was a pleasure serving you and we hope to see everyone again for the next reunion. Thank you again for your kind... More

Jacksonville, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2014

Checked in and was booked for a King room and ended up getting a King suite for same price because of a mix up the woman at the front desk Mrs Pierce was awesome she immediately fixed my problem without a wait and the staff housekeeper showed up and grabbed my bags and carried them without asking and took them... More

Was this review helpful? Yes 3
Tallassee, Alabama
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 28, 2014

This was by far the friendliest place I have ever stayed. We arrived early and Christine went out of her way to accommodate us with an early check in. She was cheerful and polite and made us feel very welcome. We came in later that evening to Jenny who was exactly the same way they were like our own personal... More

Was this review helpful? Yes 4
FFISJaxGM, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for your review. It is always great to hear positive feedback about our hotel and associates. Everything we do is aimed at providing our guests with an excellent hotel experience. Our staff strives to go above and beyond to provide memorable customer service that ensures each need is met. We truly appreciate you sharing your thoughts... More

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Additional Information about Fairfield Inn & Suites Jacksonville West/Chaffee Point

Address: 561 Chaffee Point Blvd, Jacksonville, FL 32221
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville West/Chaffee Point 2.5*
Number of rooms: 89
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