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All 131 Jacksonville hotels

Hilton Garden Inn Jacksonville Downtown/Southbank

3.0 of 5 Hotel   |   1201 Kings Avenue, Jacksonville, FL 32207
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77%
Ranked #37 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Anthony J Valrico, FL, United States
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210 people have reviewed this hotel

Traveler rating
    102
    61
    24
    19
    4
See reviews for
34
38
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95
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • German first
  • Spanish first
  • Any
English first
Columbia, South Carolina
1 review
2 of 5 stars Reviewed 1 week ago

One usually checks into a hotel expecting to, you know, sleep. Some sleeping did occur during my two-night stay here, but it was rudely (and frequently) interrupted by obnoxious trains. Unfortunately, I cannot recommend this nice hotel to anyone apart from the sound sleepers of the world who can sleep through loud train horns in the early hours of the... More

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Valrico, FL, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel located in downtown Jacksonville. Close to good resturants and easily assessable to the interstate. The hotel is very cleans and the staff is excellent. My room was very quiet and there was no noise from the streets or other occupants. I would definitely stay at this hotel again if I'm in Jacksonville.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Wilmington Island, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Hampton Inn nearby on Prudential Drive is a much better choice. This hotel charges $9 for parking and $12 for breakfast. Restaurant service was terrible, cook was nowhere to be found, food trays were nearly empty and the rude, scatterbrained waitress double-charged me. When calling the hotel to get it fixed, their phone lines were busy for 10 minutes... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Savannah Ga, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I have a handicapped family member who has special needs. The staff of this hotel bent over backwards to ensure that all of her needs were taken care of, and everything was done with a smile. I would recommend this hotel to anyone and everyone visiting the Jacksonville area.

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Washington, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I chose this hotel based on its location and found it to be well suited in the Jacksonville area. It provides easy access to the downtown and surrounding areas. The hotel is very clean and the staff is very nice.

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Gainesville, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel was pretty good. The people were friendly and helpful at the front desk. The breakfast buffet did not look like it was anything more than a bag of bagels and a box of doughnuts. We were not going to waste $12.95 on that. The next time we stay, we will know to bring our own food, or go... More

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Was this review helpful? Yes 1
Melbourne, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 24, 2014

The air conditioning was on/off all night and the "adjustable" bed didn't work. It was hard as a rock. Slept terribly. We had breakfast and were served bacon and eggs that were room temperature. The staff was excellent. The location was g

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Was this review helpful? Yes 1
Savannah, United States
1 review
3 of 5 stars Reviewed July 23, 2014

The breakfast was extremely too HIGH 12.95 for an adult plate. I stayed at the Hilton Garden Inn last year in 2013 and my breakfast was free. Besides, not offering any breakfast, the staff was friendly and polite. The lobby, the bathrooms, and the outside grounds was clean.

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1 review
5 of 5 stars Reviewed July 22, 2014

We had the pleasure of staying here for Memorial Day weekend which also happened to be during Jacksonvilles Annual Jazz Festival. Our check in was fast, everyone was very nice and courteous, our room was very spacious and our bed was perfect. Great place to stay!

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Tampa, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

The hotel was nice and clean. The area around the hotel is not much, no walking to dinner or other places. Need a car to get around. The hotel does has good service for food both in room and at the café. If you are looking for a nice place to stay in the Jacksonville area, this is a nice... More

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Was this review helpful? Yes 1
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Additional Information about Hilton Garden Inn Jacksonville Downtown/Southbank

Address: 1201 Kings Avenue, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Jacksonville Downtown/Southbank 3*
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Also Known As:
Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville

67 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#18 Romantic Hotel in Jacksonville #28 Family Hotel in Jacksonville #33 Business Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
The newly constructed, uniquely designed Hilton Garden Inn Jacksonville Downtown / Southbank hotel is located in the trendy San Marco area just minutes from the heart of downtown Jacksonville, and only 20 minutes from the Jacksonville International Airport. Most rooms offer a beautiful city or river view. The hotel is adjacent to Jacksonville's Skyway rapid transit system to facilitate your commute. The Hilton Garden Inn Jacksonville Downtown / Southbank is the perfect corporate housing venue while in the Southbank area. ... more   less 
Number of rooms
123

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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