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Hilton Garden Inn Jacksonville Downtown/Southbank

3.0 of 5 1201 Kings Avenue, Jacksonville, FL 32207
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Certificate of Excellence 2014
Hilton Garden Inn Jacksonville Downtown/Southbank
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Hilton Garden Inn Jacksonville Downtown/Southbank
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235 reviews from our community

Traveler rating
    114
    68
    28
    20
    5
See reviews for
38
46
16
105
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsboro, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel was recommended to us by a friend. We experienced extremely nice and helpful staff; very comfortable, fresh and clean room; great location for our visit! We will definitely stay here again.

Review collected in partnership with Hilton Garden Inn

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Washington, DC
Contributor
19 reviews 19 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed several nights for business, and found this was a fairly typical Hilton Garden Inn. Rooms were clean and decently appointed, free coffee and water were available in the lobby, and there was a little convenience area that sold snacks and sundries. Service was fine. Although there's not much immediately around the hotel, you are close to the very... More

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North Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The folks that check you in and clean your room and feed you breakfast are friendly, charming and helpful. The hotel is only a mile and a half from San Marco. Otherwise, it doesn't have much else going for it (again, except for the very nice people that work there).

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1 review
5 of 5 stars Reviewed 1 week ago

This hotel is in an excellent location. The staff are exceptionally helpful. Breakfast bar is very good. The hotel is also close to nice restaurants. The conference room we used for our class met our needs. The staff really went out of their way to make sure our needs were met.

Review collected in partnership with Hilton Garden Inn

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Bradenton, FL
Top Contributor
219 reviews 219 reviews
120 hotel reviews
445 helpful votes 445 helpful votes
1 of 5 stars Reviewed 1 week ago

I have tried this hotel twice in the past two years and have concluded that it is a terrible Hilton property. The front desk staff should all be put out on the street. Example: I had a requested a room with a bathtub when I made my reservation and I arrived in room 807, guess what? A shower. Called front... More

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Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for a conference we were attending, and the property combines ideal location with superb physical features to make it a desired place in the area. The lobby area with its complimentary coffee and informal front desk space is very attractive and easy to maneuver. It sits adjacent to the hotel convenience store and restaurant/bar... More

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New York City, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

First, I would like to thank Nyanda for all of her diligence with creating our custom website for reservations that easily linked to our theKnot.com wedding website. Demetrius, William and Ms. Rose who worked the front desk and always greeted us with a smile (morning, noon, late night and early morning) lol. We decided on the Hilton Garden Inn and... More

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Fresno, United States
1 review
3 of 5 stars Reviewed 1 week ago

The staff is friendly and the hotel is clean. Do not check in, in the evening, you'll be waiting a while for the staff to complete the process with you. Don't ask for a room change, you'll be challenge. Good location, would be better if the staff were more intent on helping the customer.

Review collected in partnership with Hilton Garden Inn

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Cary, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place to stay in downtown Jacksonville and very reasonably priced. Lots of amenities. My husband and I were there for a wedding at the Jacksonville Zoo, and it was convenient to the zoo, the airport, and a day of fun in St. Augustine.

Review collected in partnership with Hilton Garden Inn

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Charlotte, NC
Top Contributor
86 reviews 86 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like that I can get what I expect at Hilton properties! This hotel was no different. I expected clean, modern, safe, and comfortable facilities with friendly employees from a Hilton Garden Inn and I got just that. This was a great location for us for getting to venues for a wedding, but was also very conveniently located near I-95,... More

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Additional Information about Hilton Garden Inn Jacksonville Downtown/Southbank

Address: 1201 Kings Avenue, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Jacksonville Downtown/Southbank 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hilton Hotels, Travelocity, TripOnline SA, Hotels.com, Odigeo, Priceline and Tingo so you can book your Hilton Garden Inn Jacksonville Downtown/Southbank reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville

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