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All 131 Jacksonville hotels

Hilton Garden Inn Jacksonville Downtown/Southbank

3.0 of 5 Hotel   |   1201 Kings Avenue, Jacksonville, FL 32207
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79%
Ranked #21 of 131 hotels in Jacksonville
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Duro1971 Richmond, Virginia
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178 people have reviewed this hotel

Traveler rating
    88
    53
    21
    12
    4
See reviews for
27
31
15
83
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Richmond, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed one night on the way to Orlando. Solid Hilton Garden Inn in downtown. Front desk even compd us bottle water. Breakfast buffet was good as well. Staff was very friendly and helpful. Only downside is need to pay for parking in public type deck.

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1 review
5 of 5 stars Reviewed 6 days ago NEW

The Hilton Garden Inn-Jacksonville/Downtown/Southbank is a lovely, centrally located hotel that is perfect for the business traveler. The rooms are extremely well maintained and cleaned. The hotel staff is one of the best I've ever encounted. They all go the extra mile to help in every way. They are extremely professional and courteous. The hotel is very close to many... More

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United States
1 review
2 of 5 stars Reviewed 1 week ago

needs to improve on making Hilton honors members receive their perks of being a member or else why stay loyal to one brand if you don't reap those rewards. ventilation has leaks if you dislike tobacco your in for a surprise

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Okeechobee, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was extremely helpful and courteous. I had never stayed in Jacksonville, and I was pointed in th edirection of some great food. The breakfast was excellent. Room was very clean, and the bed was very comfortable. The hotel has everything a business traveler needs!!

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 5 weeks ago

My wife and I stayed at the property for the Gate River Run. We found the service to be outstanding and the location was very convenient for the race and was within easy walking distance of San Marco. We will definitely be coming back next year.

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Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed March 15, 2014

This property has very noisy ac/heating unit and refrigerator. In addition, fire alarm went off (there was a fire in adjoining Homewood Suites). The alarm was ear piercing in the room and did force everyone out of the hotel..

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Melbourne, United States
1 review
5 of 5 stars Reviewed March 13, 2014

My wife and I really enjoyed our brief stay and plan to return for a longer visit. Your staff members were very friendly and the breakfast was great. The manager was very professional and went the extra step to see we enjoyed our breakfast. My wife an I really appreciate the extra care and personal attention we received. Thank you... More

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Hilton Head, United States
1 review
1 of 5 stars Reviewed March 6, 2014

Problems with the rooms, cleanliness, sheets, beds and poor quality of food. They did honor their refund policy and did not charge me for the room. I would rather have paid and had a great nights sleep. The hotel is well located to the San Marco and Riverside/Avondale areas.

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Tampa, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2014

This little hotel offers more amenities than the larger, pricier hotels. Rooms are roomy and well-designed. Restaurant and Bar on site are lovely. And the customer service is outstanding! This is a gem!

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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 6, 2014

We only stayed here 1 night on our way up to Savannah. The location for historic San Marco was ideal and well within walking distance. The staff were pleasant and very helpful with plenty of tips and advice on the surrounding area. The room was exceptionally clean and comfortable with a large walk in shower and Neutragena toiletries. Plenty of... More

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Additional Information about Hilton Garden Inn Jacksonville Downtown/Southbank

Also Known As:
Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank Hotel
Address: 1201 Kings Avenue, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Jacksonville
#21 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Jacksonville Downtown/Southbank 3*
Official Description (provided by the hotel):
The newly constructed, uniquely designed Hilton Garden Inn Jacksonville Downtown / Southbank hotel is located in the trendy San Marco area just minutes from the heart of downtown Jacksonville, and only 20 minutes from the Jacksonville International Airport. Most rooms offer a beautiful city or river view. The hotel is adjacent to Jacksonville's Skyway rapid transit system to facilitate your commute. The Hilton Garden Inn Jacksonville Downtown / Southbank is the perfect corporate housing venue while in the Southbank area. ... more   less 
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