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All 131 Jacksonville hotels

Hilton Garden Inn Jacksonville Downtown/Southbank

3.0 of 5 Hotel   |   1201 Kings Avenue, Jacksonville, FL 32207
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77%
Ranked #34 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Cindy F Savannah, United States
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204 people have reviewed this hotel

Traveler rating
    99
    60
    24
    17
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • German first
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  • Any
English first
Melbourne, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

The air conditioning was on/off all night and the "adjustable" bed didn't work. It was hard as a rock. Slept terribly. We had breakfast and were served bacon and eggs that were room temperature. The staff was excellent. The location was g

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Savannah, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

The breakfast was extremely too HIGH 12.95 for an adult plate. I stayed at the Hilton Garden Inn last year in 2013 and my breakfast was free. Besides, not offering any breakfast, the staff was friendly and polite. The lobby, the bathrooms, and the outside grounds was clean.

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1 review
5 of 5 stars Reviewed 1 week ago

We had the pleasure of staying here for Memorial Day weekend which also happened to be during Jacksonvilles Annual Jazz Festival. Our check in was fast, everyone was very nice and courteous, our room was very spacious and our bed was perfect. Great place to stay!

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Tampa, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was nice and clean. The area around the hotel is not much, no walking to dinner or other places. Need a car to get around. The hotel does has good service for food both in room and at the café. If you are looking for a nice place to stay in the Jacksonville area, this is a nice... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Consistent good service, clean rooms and convenient walking distance to riverfront and/or San Marco for dining. Can sometimes hear the train passing by at night. Doesn't bother me too much, but might bother some.

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Seoul, South Korea
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in Jacksonville for work but was fortunate to have my lovely bride with me. At first I was concerned because it didn't look like much around the hotel, and lots of construction out front. Further concerns when the gym was closed for maintenance. I was pleasantly surprised by the amount of restaurants in walking distance. The hotel also... More

Was this review helpful? Yes 1
West Orange, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 19, 2014

Great Hotel, very clean and a very frendily staff! Only 5 mins from dowtown Jacksonville. The reason I did not give the hotel 5 stars, some of the resturant servers (for the exception of Megan), are smokers and not very clean. I have watch some of them come off smoke breaks, and not wash their hands, also some coughed in... More

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Davenport, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 19, 2014

Hotel itself was nice. Location was not in a safe area, nor convenient to the stadium. Lobby was very clean and staff was very friendly. The rooms were sub-par. They had a moldy smell, and there was obvious evidence that the room hadn't been cleaned in quite some time. The fitness center was also closed due to an apparent flood... More

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Nashville, Tennessee
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 18, 2014

The property is very nice and clean as was my room. I've never had a bad experience with Hilton Garden Inn. The staff was always courteous when walk to and from my room. The one drawback is the location. I'm not sure if it is the ships or a train but I was woken up several times throughout the night... More

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Greensboro, United States
1 review
5 of 5 stars Reviewed June 11, 2014

Great staff and facility. We had a large wedding party stay here. Everyone was treated like royalty. The pool and hot tub were clean, grounds were clean and parking was great. I will be back! OK the only thing I don't like is that this review must have at least 200 characters

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Additional Information about Hilton Garden Inn Jacksonville Downtown/Southbank

Address: 1201 Kings Avenue, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Jacksonville Downtown/Southbank 3*
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Also Known As:
Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#17 Family Hotel in Jacksonville #25 Romantic Hotel in Jacksonville #27 Business Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
The newly constructed, uniquely designed Hilton Garden Inn Jacksonville Downtown / Southbank hotel is located in the trendy San Marco area just minutes from the heart of downtown Jacksonville, and only 20 minutes from the Jacksonville International Airport. Most rooms offer a beautiful city or river view. The hotel is adjacent to Jacksonville's Skyway rapid transit system to facilitate your commute. The Hilton Garden Inn Jacksonville Downtown / Southbank is the perfect corporate housing venue while in the Southbank area. ... more   less 
Number of rooms
123

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