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All 131 Jacksonville hotels

Hilton Garden Inn Jacksonville Downtown/Southbank

3.0 of 5 Hotel   |   1201 Kings Avenue, Jacksonville, FL 32207
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78%
Ranked #30 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Joseph M Tampa, United States
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  • Reviews (201)
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  • Room tips (25)
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201 people have reviewed this hotel

Traveler rating
    98
    60
    23
    16
    4
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32
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92
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • German first
  • Spanish first
  • Any
English first
Tampa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was nice and clean. The area around the hotel is not much, no walking to dinner or other places. Need a car to get around. The hotel does has good service for food both in room and at the café. If you are looking for a nice place to stay in the Jacksonville area, this is a nice... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Consistent good service, clean rooms and convenient walking distance to riverfront and/or San Marco for dining. Can sometimes hear the train passing by at night. Doesn't bother me too much, but might bother some.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Seoul, South Korea
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in Jacksonville for work but was fortunate to have my lovely bride with me. At first I was concerned because it didn't look like much around the hotel, and lots of construction out front. Further concerns when the gym was closed for maintenance. I was pleasantly surprised by the amount of restaurants in walking distance. The hotel also... More

Was this review helpful? Yes 1
West Orange, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great Hotel, very clean and a very frendily staff! Only 5 mins from dowtown Jacksonville. The reason I did not give the hotel 5 stars, some of the resturant servers (for the exception of Megan), are smokers and not very clean. I have watch some of them come off smoke breaks, and not wash their hands, also some coughed in... More

Was this review helpful? Yes 2
Davenport, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel itself was nice. Location was not in a safe area, nor convenient to the stadium. Lobby was very clean and staff was very friendly. The rooms were sub-par. They had a moldy smell, and there was obvious evidence that the room hadn't been cleaned in quite some time. The fitness center was also closed due to an apparent flood... More

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Nashville, Tennessee
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The property is very nice and clean as was my room. I've never had a bad experience with Hilton Garden Inn. The staff was always courteous when walk to and from my room. The one drawback is the location. I'm not sure if it is the ships or a train but I was woken up several times throughout the night... More

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Greensboro, United States
1 review
5 of 5 stars Reviewed June 11, 2014

Great staff and facility. We had a large wedding party stay here. Everyone was treated like royalty. The pool and hot tub were clean, grounds were clean and parking was great. I will be back! OK the only thing I don't like is that this review must have at least 200 characters

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Burke, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

Hotel was conveniently located. The adjacent building was a Homewood Suites and their kitchen was out of order so both properties ate in the Hilton Garden Inn which made it crowded in the mornings. Consequently the restaurant staff were unable to keep up with the numbers. Rose at the front desk was very helpful with directions and recommendations. Parking belonged... More

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1 review
4 of 5 stars Reviewed June 7, 2014

We stayed for three nights. The staff was friendly; the hotel was clean, the rooms were comfortable, the breakfast was very nice and the price was reasonable. It is a nice, safe area of Jacksonville and convenient to many things we wanted to do while we were there. We have family in the area and will certainly stay there again... More

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Atlanta, Georgia, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

The hotel rooms and public areas were clean and neat. The hotel staff was helpful to me and my friends and appeared to be very helpful to each other. The staff seemingly worked as a team to accommodate the hotel guests.

Review collected in partnership with Hilton Garden Inn

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Demetrius B, Property Manager at Hilton Garden Inn Jacksonville Downtown/Southbank, responded to this review

Dear June G, Thank you for the great review. I’ll let the staff know that you noticed their efforts. I’m sure they’ll be excited to hear the feedback. They work very hard to make sure no detail is overlooked. We are actively participating with our team members to provide “WOW” service so our guests can enjoy their experience at our... More

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Additional Information about Hilton Garden Inn Jacksonville Downtown/Southbank

Address: 1201 Kings Avenue, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Jacksonville Downtown/Southbank 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville

67 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#16 Family Hotel in Jacksonville #24 Romantic Hotel in Jacksonville #26 Business Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
The newly constructed, uniquely designed Hilton Garden Inn Jacksonville Downtown / Southbank hotel is located in the trendy San Marco area just minutes from the heart of downtown Jacksonville, and only 20 minutes from the Jacksonville International Airport. Most rooms offer a beautiful city or river view. The hotel is adjacent to Jacksonville's Skyway rapid transit system to facilitate your commute. The Hilton Garden Inn Jacksonville Downtown / Southbank is the perfect corporate housing venue while in the Southbank area. ... more   less 
Number of rooms
123

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