We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Homewood Suites by Hilton Jacksonville Downtown/Southbank

Certificate of Excellence
3.0 of 5
Hotel deals
Hotel website
1201 Kings Avenue, Jacksonville, FL 32207
Special Offer
Book early and save!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Homewood Suites by Hilton Jacksonville Downtown\/Southbank
View Map
Add Photo Write a Review

255 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    138
    60
    37
    13
    7
See reviews for
101
32
19
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (255)
  • Mar-May only
    (59)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (60)
All months
Roswell, United States
4 of 5 stars Reviewed 3 days ago NEW

This hotel is located in the downtown area. I stayed at this hotel while on a business trip and even though the area is not a very traveler-friendly area, the staff and accomodations made the stay very comfortable and homely. I loved the complimentary breakfast and evening cocktails, which only run from Monday to Thursday. Every day it was something... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Jacksonville, United States
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel and great location for Jaguars games. This hotel has a pool that adjoins it to a sister hotel, The Hilton Garden Inn which has its own services. So its very nice! Great Stay, Great Staff! Couldn't be happier.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
San Antonio, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is a nice property located close to the Medical facilities and the San Marco District of Jacksonville. It is adjacent to a Hilton Garden Inn and utilizes the room service which is nice for a Homewood property. My only complaint is they do not have an airport shuttle and the cab ride to the airport was $50.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel is well located to downtown Jacksonville and very clean. Staff however need additional training. I reserved a non-smoking room yet was placed in a smoking room; the front desk said that was the only room left that night. This was extremely poor planning on their part as I am a Hilton Diamond; I need to accumulate 40 stays/year... More 

Was this review helpful? Yes
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. Thank... More 

Murfreesboro, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel checked all the boxes. Clean, good food, efficient staff, great business office to work in, and it feels more like "home" when you have to be gone so much for business travel. If I had to do a thumbs down on anything, it would be something out of their control. It is the work on the interstate system... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
West Palm Beach, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here when we were going to a football game. Very close to Everbank field and there was a train stop right at the hotel. The hotel was very clean...highly recommend. Nice complimentary breakfast.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Greenville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is a descent hotel if you are passing through Jacksonville FL. It was kinda off in a secluded area by the convention center I believe. If you are looking to be near the landing it's only a 5 min drive across the river. Don't try to put more than 4 or 5 ppl in the rooms b/c there is... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tallahassee, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel property, the 'dinner' was pretty good, breakfast was fine as well, front desk staff is helpful but slightly unfriendly, and $10 for parking was unnecessary. Great location - walking distance to many restaurants and good access to major roads.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Thank you for your review of the Homewood Suites Jacksonville Downtown Southbank. We appreciate all feedback, positive and negative, as we use this information to better accommodate our guests. Again, thank you and do hope that you will return in the future. Best Regards, Jacque Conley General Manager More 

Valdosta, Georgia
Level Contributor
126 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a night on business, short stay. The hotel is joined to a Hilton Garden Inn and both share a PAID parking deck. My arrival was fairly late but the front desk clerk was very helpful in getting me checked in after Hilton's system somehow cancelled my stay. The room was your Hilton Quality room... Good. Kitchenette, silverware,... More 

Was this review helpful? Yes
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Thank you for taking the time to leave a comment about our hotel. I apologize that your stay was interrupted by the trains passing in the night. Your feedback will help us to address these areas and provide better service in the future. We hope you will consider staying with us if you return to the area. Best Regards, Jacque... More 

Stafford, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is very nice. The staff was very friendly. It is in a great location. We were able to get to most food location and the stadium in less than 5 minutes. The room is very spacious with a full kitchen. The complimentary breakfast was good and had a good variety.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Thank you so much for taking the time to write a review of the Homewood Suites Jacksonville Downtown Southbank. We appreciate your positive feedback and look forward to welcoming you back in the future. Jacque Conley General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (3)
Viewed
Bathroom (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (19)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Pool/beach area (4)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Jacksonville hotels
0.0 mi away
Hilton Garden Inn Jacksonville Downtown/Southbank
0.4 mi away
Hampton Inn Jacksonville Downtown I-95
0.6 mi away
Crowne Plaza Jacksonville Riverfront Hotel
Show Prices
Show Prices
Show Prices
1.1 mi away
Omni Jacksonville Hotel
Omni Jacksonville Hotel
#15 of 130 in Jacksonville
4.0 of 5 stars 1,072 reviews
0.8 mi away
Hyatt Regency Jacksonville Riverfront
0.3 mi away
Lexington Hotel & Conference Center - Jacksonville Riverwalk
Lexington Hotel & Conference Cen...
#91 of 130 in Jacksonville
3.0 of 5 stars 48 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay