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All 131 Jacksonville hotels

Homewood Suites by Hilton Jacksonville Downtown/Southbank

3.0 of 5 Hotel   |   1201 Kings Avenue, Jacksonville, FL 32207
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78%
Ranked #26 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
almaktub Orlando, Florida
  • Reviews (165)
  • Photos (31)
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  • Room tips (31)
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165 people have reviewed this hotel

Traveler rating
    93
    35
    24
    8
    5
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65
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Orlando, Florida
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The suite was great, the breakfast was amazing, team member ginger really made us feel at home. I could hear the train at night but I wore ear phones and slept like a baby! Great place!!!! Great tv , comfortable sofa and an immaculate kitchen!!!

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JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Thank you for your recent review of our property. We are so glad you enjoyed your stay with us! We look forward to welcoming you back in the future! Best Regards, Jacque Conley General Manager More

Senior Contributor
34 reviews 34 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stopped here for a night on our way to Miami. It wasn't the fanciest place I have ever stayed but it was great for the price. Do expect to pay $10 for parking in the deck. The breakfast is complimentary and surprisingly good. Definitely seems to be one of the nicer hotels in the area. If... More

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JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Thank you for taking time to review your stay at our Homewood Suites Jacksonville Downtown Southbank. We are happy that you enjoyed our hotel and would love to have you stay with us again! Jacque Conley General Manager More

Charlotte, North Carolina
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We frequently stay here while visiting family. This time the lobby, breakfast area, and exercise area was totally closed while the renovated due to a broken pipe that flooded those areas. The staff coped admirably well, but it was disruptive not to have the usual amenities. The rates were the most we have ever paid at this hotel; confusing because... More

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JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Thank you for your candid feedback of our Homewood Suites Jacksonville Downtown Southbank. I apologize that the hotel was not in total working order throughout your stay due to the flood. We are working on putting it back together so you are able to enjoy our beautiful hotel and all that it offers. We hope to see you soon! Best... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This is a great property. The food, rooms and service are excellent but the legal department at Hilton needs to petition the railroad to cease the train horn at night. We experienced not just the usual 1 or 2 horn honks at the crossing. This was repeated, long blasts 10 to 12 times per train roughout the day and night.... More

Was this review helpful? Yes 1
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Thank you for your kind words regarding the hotels staff and amenities. I am very sorry that the train prevented you from getting a good night's sleep. We do hope that you will consider staying with us in the future in an interior room. Best Regards, Jacque Conley General Manager More

Easley, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

when you hotel is under construction I feel as if the guest should be informed we were not. As a top tier hilton member I feel this hotel was sub par at best. Also the hotel breakfast you had to go to the other property that was there to eat. We were not greeted as diamond members. Just surprised at... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Thank you for your review of our property. I apologize that you were not made aware of the construction occurring at the hotel. Your feedback will help us address these areas and provide better service in the future. Best Regards, Jacque Conley General Manager More

Douglas, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Personally, I will make no future plans to stay at this hotel. I had a horrible experience. My husband and I felt very humiliated when two of the maintenance staff members showed up at the door the morning of our departure and demanded entrance to check for a leak in the restroom. My three young children had just taken a... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Thank you for your review of the Homewood Suites Jacksonville Downtown Southbank. I apologize that the staff demanded entrance into your suite.I have spoken to the staff with regard to how they could have handled this in a professional manner. WE do hope you will consider staying with us in the future. Best Regards, Jacque Conley General Manager More

1 review
3 of 5 stars Reviewed June 3, 2014

Homewood Suites is a nice hotel… however on two separate 2 nights stays in 2bedroom 2bath suites (rooms 338 & 438), my family and I experienced plumbing issues. The first time, we noticed a horrible stench that seemed to be coming from the restroom… after reporting this to the front desk twice, a maintenance man came and poured blrach in... More

Was this review helpful? Yes
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Thank you for taking the time to leave a comment about our hotel. We are very sorry for the inconveniences you experienced regarding the plumbing. By providing us feedback it allows us to address these areas and provide better service in the future. Again, thank you for your review. Best Regards, Jacque Conley General Manager More

1 review
4 of 5 stars Reviewed May 29, 2014

Our original suite was not ready because of damage by previous occupants. We were given another suite which was nice but didn't have the balcony. The next day the staff helped us move to our new suite. Great breakfast & staff was very nice & accommodating. A good location to get to downtown.

Review collected in partnership with Homewood Suites by Hilton

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Tampa, Florida
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 27, 2014

I recently stayed at this hotel for more than a month for business. The rooms are comfortable and very clean. The location is kind of strange, but it's close to downtown and close to the San Marco area, so there are a lot of restaurants nearby. The best thing about this hotel is the staff. Everyone (front desk, housekeeping, maintenance... More

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Washington, DC
Top Contributor
130 reviews 130 reviews
9 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 19, 2014

At an odd location, but very nice. Staff is friendly and helpful. The room was clean. They allow dogs with a $75 fee. The room was only $125 so the pet fee seems high, but we will pay it. Many high school athletic groups were in the hotel so it was crowded and noisy, but of course it would be.... More

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Additional Information about Homewood Suites by Hilton Jacksonville Downtown/Southbank

Address: 1201 Kings Avenue, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Downtown/Southbank 3*
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Also Known As:
Homewood Suites By Hilton Jacksonville Downtown/Southbank Hotel Jacksonville

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Jacksonville #21 Family Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
The uniquely designed Homewood Suites by Hilton Jacksonville Downtown/Southbank hotel is located in the trendy San Marco/Downtown area of Jacksonville, FL and only 20 minutes from the Jacksonville International Airport. The hotel is adjacent to the Jacksonville Skyway rapid transit system to facilitate your commute. The Homewood Suites by Hilton is the perfect temporary housing venue for either short or extended stays. ... more   less 
Number of rooms
98

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