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Homewood Suites by Hilton Jacksonville Downtown/Southbank

Certificate of Excellence
3.0 of 5
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1201 Kings Avenue, Jacksonville, FL 32207
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Homewood Suites by Hilton Jacksonville Downtown/Southbank
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Ranked #24 of 131 Hotels in Jacksonville
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Nicole S Wadsworth, Ohio
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232 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
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Atlanta
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Never again, seriously makes me reconsider my loyalty to Hilton properties. Let me start by saying the location is nice. But that is the where the pleasant part ends. Upon checking was told that there is a $10 parking fee. To a garage that appears to be solely used for this property. As a Hilton Honors Diamond member parking is... More 

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Wadsworth, Ohio
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The parking is across the street in a garage. It gets billed to your room. This hotel was right on the water, felt very safe, and had great selection of free buffet breakfast and dinner. The room was not too small, we did not feel too cramped. The location is off the beaten path with walking around, but is easily... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here as we had credit to use through our travel agent. I thought being a Hilton it would have exceptional service, however on Check In the lady who checked us in gave us hardly any information about the hotel, I even had to ask where our room was her response was 'its on the card', she also failed... More 

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Buellton
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is convenient to the office I work from when in Jacksonville. The staff is always friendly and helpful. The only issue I have is that the furniture in the living area is a little worn and there were stains on the carpet. The lobby and public areas are clean and well maintained.

Review collected in partnership with Homewood Suites by Hilton

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Columbia, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2015

Very nice hotel, friendly staff... We chose this hotel for a nice get away for Mother's Day. Enjoyed then nice large suite and the pool and the area around the hotel. Plan on staying here again the next time I am in town... Thank you

Review collected in partnership with Homewood Suites by Hilton

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JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dwight S, Thank you so much for taking the time to write a review of the Homewood Suites Jacksonville Downtown Southbank. We truly appreciate your kind words and look forward to welcoming you back soon! Best Regards, Jacque Conley General Manager More 

augusta GA, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 15, 2015

rooms were very spacious and nice . Bathroom was nice and large. breakfast was good. we needed a hotel near the Baptist Hospital In Jacksonville and this was about 1/2 mile from the hospital . it was in a great place.

Review collected in partnership with Homewood Suites by Hilton

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JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Steven B, Thank you for your review of the Homewood Suites Jacksonville Downtown Southbank. We appreciate that you took the time to post your opinion of the hotel. Kind Regards, Jacque Conley General Manager More 

Tampa, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 14, 2015

If you call a "SALAD" dinner then this is the place for you - don't expect a evening meal here even thou when you "Goggle" Homewood Suites it comes up with FREE Dinner and Drinks. I have stayed at plenty of Homewood Suites and they always have a fairly good evening meals but not this location. Why say on the... More 

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JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Lance D, I appreciate the recent review of the property and apologize that you were disappointed with our meal selections. Our evening menu offerings have changed recently and every Homewood Suites will be serving the same menu. The brand has moved to a more appetizer / "small plate" offering instead of the previous dinner and drinks. Again, I thank you... More 

Savannah, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

I visit this hotel once a year for Funk Fest event held in Jacksonville. Its a great hotel, always clean rooms, and great Lobby. Front Desk staff is somewhat friendly . Breakfast was great, and the beds are AWESOME!!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
JacqueConley, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Kimberly N, Thank you for the great review! We look forward to seeing you next year for Funk Fest! Regards, Jacque Conley General Manager More 

Fredericksburg, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 12, 2015

This hotel is combined with a Hilton Garden Suites, it can be confusing at check in but once you figure it out you are good to go. Great hotel to stay in and not to far from the beaches. Just be aware of the traffic and road closures or you might get lost getting back to your hotel at night.

Review collected in partnership with Homewood Suites by Hilton

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Philadelphia, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 30, 2015

This hotel is a bit difficult to find and doesn't seem to be located near any major attractions. But we were attending CPE Nationals - Dog agility competition and this hotel accepted pets. So we were not there to site see. The staff were very friendly and helpful and the hotel was very clean. Breakfast was good too. There is... More 

Review collected in partnership with Homewood Suites by Hilton

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