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All 131 Jacksonville hotels

Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

2.5 of 5 Hotel   |   2040 Mayport Road, jacksonville, Jacksonville, FL 32233
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Ranked #37 of 131 hotels in Jacksonville
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
bearflorida Florida
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81 people have reviewed this hotel

Traveler rating
    45
    21
    6
    3
    6
See reviews for
41
14
2
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Florida
Top Contributor
50 reviews 50 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

The bed was comfy as were the pillows. Very quiet room and decent breakfast. There for a weekend visit with my daughter and the blues fest. breakfast had hot items and the pillows had soft or hard selection. Only bad thing maybe the on the floor air control. Hate those.

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Bearflorida, Thank you for posting a review on the hotel. We are pleased to hear all went well and you enjoyed most of the stay besides the A/C Unit, I can understand how tricky that can be sometimes. Hopefully we will be seeing you again if not, look forward to the next time you arrive back in sunny Jacksonville.... More

Orange County, CA
Top Contributor
95 reviews 95 reviews
39 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The perfect place to stay if you're going to Amelia Island- the ferry is just 3 miles away. Fabulous Hanna Park, with jungle hiking and bike trails and a terrific beach is just a few minutes drive. Sala Pad Thai, an amazing dinner place, is 5 minutes away. Carol and Heather at the hotel were so helpful with so many... More

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Stockmktgenius, First off we want to thank you for your positive review and are pleased to hear you got to find all the things in the area to do. Can't wait for your return. More

Tallahassee, Florida
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in the double bed suite for one night. Room was very clean and spacious. Everything was in working order and like new condition. The sofa was large enough for someone to sleep on if needed. Only negative was that we could hear another guest's music playing for awhile in the evening. Don't know if the walls are thin or... More

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neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Outbackers4, Thank you for taking the time to post a detailed review from your recent stay here at Holiday Inn Express Mayport. We take a lot of pride in what we do and value all feedback. Glad to hear you got to enjoy your stay besides the down fall of the OJ which probably just needed to be changed.... More

Pensacola, FL
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First I want to point out that the reception folks were very professional and cordial, the accomodations were fine and the breakfast was also fine. The rub is that this large chain would establish a business less than five miles down the road from one of the largest surface ship naval bases on the east coast and a short drive... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear gduncan7, Thank you very much for sharing your comments online. We appreciate you taking the time to help us improve our guest services. I am truly sorry to hear the troubles you had during your visit. We would like to inform you that many IHG properties are franchised, independently owned and operated. In this case, we determine our own... More

Weare, New Hampshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This is our second stay at the Holiday Inn Express- our son is stationed at the Naval Base just up the road and we have used this property to attend his ship's homecomings. The rooms are clean and comfortable, the breakfast is very good. We have found the staff, especially Amanda and Neil (the manager) to be extremely helpful and... More

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neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Dom B, We want to reach out and let you know how much we appreciate your kind words and positive feedback. The staff here takes a lot of pride in guest satisfaction and strives to make everyone's stay pleasant! Glad to hear we accomplished this your last stay can't wait for your return. I will be sure to pass... More

NC
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2014

My husband and I stayed at this hotel booked through Hotwire and we were not disappointed. This is the first time I've used Hotwire, so was a little nervous about what I'd get. The professional pictures look EXACTLY like the rooms! Amanda at the front desk was always willing to help and answer any questions we had. The breakfast buffet... More

Was this review helpful? Yes 1
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear JCnTC, Thank you for taking the time to post a positive review about your recent stay here at our property. We are pleased to hear you enjoyed your stay and I will be sure to let Amanda as well as the breakfast hostess know of your kind words. Can't wait to have you back here in sunny Jacksonville. Heather... More

Columbus, Ohio
Top Contributor
183 reviews 183 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 3, 2014

This was part of a stay while visiting a local hospital. This is a great, clean and centrally located hotel with friendly and helpful staff. Rooms are clean, and they offer suites for family or longer stays. Would stay here in the future. Pretty good breakfast in the mornings too.

Was this review helpful? Yes 1
neilatjax, General Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you for your comments regarding your visit to our hotel. We are very pleased to know that you found our staff to meet your expecations and hope you will visit us again in the near future. More

Fairfax, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2014

I booked a room in this hotel and was upgraded to a suite. It is a great place to stay with people and pets. The suite was large, well-appointed, and clean, with all the amenities. A good location for the beaches (Atlantic, Neptune, Jacksonville) and restaurants. The price was good and the breakfast quite filling. The staff was very helpful... More

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neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you for your positive feedback! We look forward to your return in the future. More

Brunswick, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 11, 2014 via mobile

Had super experience. Clean, newly redone rooms, pleasant,helpful staff. Great value with great breakfast! Future stopping point for all trips down.Perfect base for central location between Jax Beaches and excursions across river on ferry to King George Island, Amelia & Fernandina Islands. Another great value!Ride you bike across for 1.00!

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neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank You for posting a positive review about your stay nitema! We value all feedback and look forward to your return for yet another super experience! More

Mississippi
Top Contributor
164 reviews 164 reviews
131 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed January 17, 2014

This is our 2nd time to stay at this location and we will be back. Arianna checked me in and acknowledged me as a IHG rewards member. She does a great job. We requested a ground floor room near an exit, which is exactly what we received. Plenty of areas to exercise our pet. Room was large and well accommodated... More

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you for posting a review about your second stay at our location. We are glad you enjoyed your stay and can't wait to have you back! Anytime you are in Jacksonville hopefully we can be your preferred hotel. More

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Additional Information about Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

Also Known As:
Holiday Inn Express Hotel And Suites Jacksonville - Mayport / Beach
Address: 2040 Mayport Road, jacksonville, Jacksonville, FL 32233
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#28 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach 2.5*
Official Description (provided by the hotel):
Welcome to Holiday Inn Express and Suites in Jacksonville-Atlantic Beach! Minutes from the Mayport Naval Station and a short 20 minutes from the Jacksonville airport, travelers appreciate how convenient we are to Jacksonville, Neptune, Atlantic and Ponte Vedra Beach. Spend the day at Hannah Park or an evening on the Sun Cruz Casino gambling the night away. Relax away the afternoon in our sparkling pool or take the family to Adventure Landing Water Park. Whether you are in Jacksonville for business or leisure, the downtown area is just 20 minutes away and the beaches are only a 5 minute drive. Plan to attend one of our Beach Festivals or The Players Championship at Sawgrass Country Club. Let Holiday Inn Express and Suites in Atlantic Beach be your perfect home away from home. ... more   less 
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