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Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

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2040 Mayport Road, jacksonville, Jacksonville, FL 32233
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Jacksonville - Mayport \/ Beach
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125 Reviews from our TripAdvisor Community

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Traveler rating
    65
    36
    12
    4
    8
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21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • All months
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    (41)
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    (29)
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Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First time here and was greeted by a beautiful smile from the front desk clerk Amanda. Knew it was going to be a great weekend. All of the details from the hello to the I have your first floor request ready for you. Explained everything from breakfast hours to the pool hours. Very pleasant and knowledgeable about her job.

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear mrbear12, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed your birthday weekend here in Jacksonville. I am so pleased that i was able to start your stay off with a smile and keep you well informed of our amenities. It was such... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Got stationed in jax with my wife. We stayed here with our dog while we looked for a house. Its a clean hotel with good size rooms and comfortable beds. The breakfast was free and awesome. They had real food not just cereal and bagels like most places.

Was this review helpful? Yes 1
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear travis r, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you had an enjoyable stay while in town house hunting with your wife and furry friend. We are also happy to hear that you enjoyed the breakfast. We hope that you find Jacksonville to... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 16, 2015

It was very clean, big room, comfortable bed, good swimming pool, close to everything and friendly staff. Oh and soooo CLEAN!We will definitely return in the future, we enjoyed our stay very much. Oh and they also have two computers and printers that are free to use which helped me because I forgot my laptop.

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear miapi14, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed your stay and would like to return in the future. I am happy that you were able to enjoy the convenience of our business center, large rooms and relax in our pool. We... More 

Cary, North Carolina, United States
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 13, 2015

Alicia was so fabulous. She made sure that my needs were met. My sister and I were here to visit out sick aunt. I arrived before her. Firstly, Alicia greeted me with a wonderful smile. She was just the right amount of energetic. I told her that my sister was on her way and to give her a key when... More 

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear CCLB78, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you met Eleshia and experienced her awesome customer service. We are certainly lucky to have her. I will be sure to pass on your kind words to her. Thank you for your wonderful feedback. Amanda... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2015

So after reading the reviews on this hotel, it made it very difficult to find a reason to not stay here. We arrived at around 6pm and was greeted by the happiest person i have ever seen behind the desk at a holiday inn. This young black sister was professional and relatable. The room we were in was clean and... More 

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Daquan M, Thank you for taking the time to post a review about your recent stay with us. We are so pleased you enjoyed our hotel during the holiday weekend. We are excited that you will be staying with us for your annual trip to Jacksonville. I will be sure to pass your kind words on to the staff.... More 

Niceville, Florida
Level Contributor
122 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed July 2, 2015

Stayed here many times and have never been disappointed. Front desk check-in was a pleasure, so friendly and helpful. The room was clean and well prepared. No noise, great! Parking is right in front and well lighted. Place is always very clean.

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear youraway, Thank you so much for taking the time to post a review about your recent stay with us. We appreciate your loyalty as a guest and are so happy that we never disappoint. We are glad we have earned your loyalty with our friendly staff and clean and quiet hotel. We look forward to any future stays you... More 

Nacogdoches, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

This property is first class. The hotel feels new and clean, and the staff is great. We were able to drive to the beach in 5 minutes or so. If you need a room in the Jacksonville FL area, this one is a great choice.

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Kenny C, Thank you very much for taking the time to post a review about your recent stay with us. We are happy to hear that you enjoyed your stay. We would like to thank you for your recommendation of our hotel. We appreciate your great feedback and hope to see you at our hotel again soon! Amanda Michaud... More 

Austin, Texas
1 review
5 of 5 stars Reviewed May 21, 2015

It's always tough to leave your home and go to another state and feel like you're just a body walking through the lobby. This young woman greeted us EVERYTIME we walked in and wished us a great evening when we left... And I do mean EVERYTIME! She is such an amazing blessing when you travel far and you're tired and... More 

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Starr B, Thank you for taking the time to post a review about your recent stay with us. I am so happy to hear that you enjoyed your stay with us. I am so pleased that Eleshia made such a good impression on you and your family. I will certainly be passing your kind words onto her. Thank you... More 

Tampa, Florida
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 21, 2015

We stayed there to attend the Player's Golf Championship at TPC Sawgrass. The sheets are very soft and the room was clean. It could use an update, but was a good deal for the money, and the self serve breakfast is great.

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Mary M, Thank you for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed your stay with us. I will be passing your kind words on to the rest of the staff. We hope to see you again at Holiday Inn Express Mayport. Amanda Michaud Guest Services Manager More 

Central Florida, Florida
1 review
5 of 5 stars Reviewed May 10, 2015

We came To the Holiday Inn to pick up our Sailor. The hotel was super clean and the room was huge. All the staff we came into contact with was friendly. We needed to alter our reservation due to causes beyond our control- God Bless the Navy! and the Holiday Inn made the change without fees. I would stay here... More 

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Karyn H, Thank you for taking the time to post a review about your recent stay with us. I am so pleased to hear that you enjoyed your stay and room. Being so close to the Navy Base we understand that plans change quickly and with hardly any notice. I am so happy that we were able to accommodate... More 

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