We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

Certificate of Excellence
Hotel website
Hotel deals
2040 Mayport Road, jacksonville, Jacksonville, FL 32233
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach
Write a Review

109 reviews from our community

Traveler rating
    55
    31
    11
    4
    8
See reviews for
49
21
3
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (109)
  • Mar-May only
    (31)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (29)
All months
Washington DC, District of Columbia
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

immaculate, friendly staff, comfy bed all that good stuff. Problem is that this perfectly nice hotel is next door to a used car lot, a housing project and across the street from an auction house. Getting the idea? Great property in a really lousy neighborhood. I honestly feared for the well being of my rental car out front. That's a... More 

Was this review helpful? Yes
Ottawa, Canada
2 reviews
1 of 5 stars Reviewed 1 week ago

I booked, paid & confirmed 2 rooms 3 weeks in advance. Due to flight delays, we did not arrive until 4 am only to discover that our room had been given away. 2 females completely stranded in the middle of the night. Night clerk, Elisha tried to help us, but there were no rooms available anywhere. For some reason, the... More 

Was this review helpful? Yes
Clearwater, Florida
Contributor
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's your standard Holiday Inn Express, everything was as expected = good stay! The room was clean, bed comfy and friendly staff. The only negative is - the breakfast is just not good, honestly I wouldn't feed that stuff to my dogs, yes I know it's "select service" what should I expect, BUT I have stayed at SS properties across... More 

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear LORIEWITHAE, Thank you for taking the time to post a review on your recent stay. We appreciate your kind words and are pleased that your room was clean and comfortable and the staff was friendly. I apologize that you did not enjoy some of our breakfast buffet items. Currently we serve what IHG requires us to serve, however, we... More 

Pass Christian, Mississippi
Top Contributor
52 reviews 52 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our last stop on our way home after a long week roadtrip through Florida, the spa tub was very relaxing and the room was large, bed was comfortable. The location is a bit tucked away and a little difficult to get to find using a navigation device..after we found it ..it is really very close to Altantic Blvd..with... More 

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Jen M, Thank you so much for taking the time to post a review on your recent stay with us. I am so happy that your room was great and that you enjoyed your stay. We hope to see you again in the future. Thank you again for your kind words. Amanda Michaud Guest Services Manager More 

Macon, Georgia, United States
Top Contributor
83 reviews 83 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great choice for a visit to Mayport Naval Base with pleasant, comfortable, and spotlessly clean rooms. Desk staff could be more welcoming at check-in. Service was rated 4/5 because of this but otherwise I would rate it 5/5. Would I return? Definitely.

Was this review helpful? Yes 1
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear H S G, Thank you for taking the time to post a review on your recent stay here at the Holiday Inn Express & Suites Mayport Beach. We appereiciate all feedback. I am pleased to hear that your stay was pleasant and your room was comfortable and spotless. I will be sure to offer some advice to our front... More 

Columbia, South Carolina
Top Contributor
83 reviews 83 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We travel to the Jacksonville area on a regular basis and have stayed here at least 10 times. The staff is super-friendly and helpful if assistance is needed, the rooms are clean and comfy, the pool is well-maintained and breakfast is good. This hotel is conveniently located for our needs, and there is a super-yummy Thai restaurant nearby (Simply Tasty... More 

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Sandi B, Thank you so much for your kind words. I am so happy to hear that you enjoyed your stay and everything we have to offer. I will be sure to pass your kind words on to our staff. We look forward to your next visit. I also agree that Simply Tasty Thai is super-yummy! Thank you again... More 

Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 21, 2015

Our family of 5 stayed here for 2 nights. We had a suite and loved it. We have stayed at many HIE in the past and are generally pleased at our experience. This location was clean and our room was VERY spacious with a great price. Room décor was very modern/ up to date. Bathroom facilities were very clean and... More 

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear edamanda, Thank you so much for your valuable feedback. I am pleased to hear that your stay was enjoyable. Our suites are very spacious and i am so happy your family of five had plenty of room to enjoy. I will make sure that upon your next visit our pancake machine is working properly for you. Thank you again... More 

rehoboth, delaware
Top Contributor
64 reviews 64 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 13, 2015

Just there as a stopping point in our road trip. Room was clean and spacious. Bathroom was nice with plenty of towels. Our room had a large tub out in the main space to enjoy for winding down and relaxing. Breakfast was same foods you get at most hotels these days but was tasty. We arrived after 10 but check... More 

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear delaroma, Thank you for taking the time to review your recent stay here with us. We are pleased that you enjoyed your overnight stay. We hope that your pleasurable experience brings you back to see us in the future. Thank you again for your kind words. Amanda Michaud Guest Services Manager More 

Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 10, 2015

The room is clean and spacious which is great. We stayed by an outside door and a feral cat once ran in the hallway. Guess those things happen.Breakfast is average. We had issues with our card being charged multiple times but we were refunded our money back at a snail rate of time. But, after much of a head ache... More 

Was this review helpful? Yes 1
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Robin K, Thank You for taking the time to post a review on your recent stay with us. We appreciate all feedback. I am pleased to hear that your room was clean and spacious. I do want to apologize about the cat that you saw roaming the hallway. We found out shortly after that this curious kitty had escaped... More 

Spartanburg, South Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2015

I visited this hotel last weekend. Alaina took my reservation and was super nice on the phone! We were delayed due to weather, so we were checked in by the night auditor. He was very friendly and welcoming. It was refreshing to see such hospitality after being on the road all night! The hotel room was impeccable. Everything was clean... More 

Was this review helpful? Yes 2
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Sheena H, Thank you so much for taking the time to post a review on your recent stay with us. I am so happy that you enjoyed your stay. I will be sure to pass your kind words on to the staff you have mentioned. I am pleased that you enjoyed your room and everything we had to offer... More 

Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Bathroom (3)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (14)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question