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All 131 Jacksonville hotels

Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

2.5 of 5 Hotel   |   2040 Mayport Road, jacksonville, Jacksonville, FL 32233
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Ranked #45 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 13, 2014
Aaron M San Antonio, Texas
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91 reviews from our community

Traveler rating
    49
    24
    7
    4
    7
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45
16
2
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Bums out front looking for money, asking us for money as we walk in and out...awful location run down area. Very bad area , looks like they dropped the building in the getto. Came here to go to mayo clinic , not near mayo at all ...trying to fight traffic in the morning to get to appointments. Pros...nice rooms...clean.. But... More

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear ddsnazzy, Thank you for your feedback. I am happy to hear that your room was nice. However, I would like to assure you that the area is not a bad area at all. Mayport is an old fishing town established in 1828, so even though our surrounding area may not be to easy on the eyes it is historic... More

San Antonio, Texas
2 reviews
4 of 5 stars Reviewed September 13, 2014

Hotel room had plenty of space. The staff was awesome and very accommodating. Atlantic beach is only a few minutes away. Good breakfast in the morning. Shops are near by. Close distance to 95. Overall a really pleasant stay. Would come back for sure.

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Aaron M, Thank you for taking the time to post a review on your recent stay with us. All feedback is valuable to us. I am pleased to hear that your stay was nice and that our location was convenient for you. We look forward to seeing you again. Amanda Michaud Guest Service Manager More

daytona beach
Top Contributor
68 reviews 68 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed September 11, 2014

The rooms at this hotel are spacious and clean. The staff is very friendly and accommodating and the room rates are reasonable. However, the walls must be paper thin and not insulated because we heard the television, laughing, and almost every word of the conversations from the room next to us until 4:00 in the morning. We got very little... More

Was this review helpful? Yes
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear stevenbsmith, Thank you for your feedback on your recent stay at our hotel. We are pleased to hear that the cleanliness of your room and the service of our staff were great. I do want to apologize for the noises you heard throughout the night. We are working on ways to muffle the noises from neighboring rooms. Hopefully upon... More

1 review
5 of 5 stars Reviewed August 24, 2014

We stayed one night after attending a family party on the beach. The room was very nice & staff as well. My son left his stuffed lion behind & the front desk shipped him back to us. The only problem I had was with the bathroom. The shower water got all over the floor & made a big mess. Otherwise... More

Was this review helpful? Yes
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear jena p, Thank you for taking the time to give us feedback on your recent stay. We are pleased to hear that the room and staff were up to par. I will be sure to pass on your kind words, I'm glad you received your sons stuffed lion in a timely manner. Also, I will be sure to let... More

Miami, Florida, USA
Top Contributor
72 reviews 72 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 22, 2014

Hotel was clean, rooms also clean. Excercise room small, treadmill, eliptical and bike, and a couple of free weights. Internet was almost non existant so slow that dial up would have been better. Breakfast was good, nice assortment, night staff very helpful, morning staff not so helpful.

Was this review helpful? Yes
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Bernd S, Thank you for taking the time to share your thoughts about your recent stay. We value all feedback. I am pleased to hear that the hotel was clean and your room was comfortable. Unfortunately, we have had some issues with our internet, but we have installed 5 new routers within the hotel. Hopefully upon your next visit... More

Ottawa, Canada
Top Contributor
59 reviews 59 reviews
47 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 5, 2014 via mobile

Showed up with no reservation...the desk staff was great and they provided us a room with the Govt/Mil discount, no problem at all. The hotel is within a 10 min walk to the beaches and fantastic restaurants. The rooms are very clean, well appointed wi free wifi. Breakfast was very appropriate and matches the standard HI breakfasts that is sure... More

Was this review helpful? Yes 1
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you for taking the time to post a review about the recent stay here with us. We value all feed back and want to thank you for your kind words and are pleased to hear about your stay. Can't wait for your return to sunny Jacksonville. Heather Letendre More

Kansas City, Missouri
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 5, 2014

Came to Jacksonville for a short 2 day stay. Checked out of our first hotel (Econo lodge) THANK GOODNESS and came across this hotel as we were leaving the beach. GREAT LOCATION first off. A short drive right the JAX beach and all the bars/ clubs/ and food. The staff was so friendly and got me checked in a snap.... More

Was this review helpful? Yes 2
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you for taking the time to post a review about your recent stay here with us! We value all guests and the feedback that's provided. I'm pleased to hear that all round your stay was awesome and thank you for the great review. Can't wait for your return! Heather Letendre More

Jacksonville, Florida
Contributor
14 reviews 14 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 18, 2014

My husband was still on deployment and I was returning with our 3 month old baby and hyper Shih Tzu (as well as my Father and Step Mother who helped me unpack). Military moves are hard enough, but with a new baby in tow it was important to me -in-between trying to get the keys to our new home, movers... More

Was this review helpful? Yes 2
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you so much for posting such a informative review from your recent stay here at our property! We are pleased to hear every thing was up to par and in good standing. We value all feedback and will be sure to focus on breakfast quality. Can't wait for your return to sunny Jacksonville. Heather Letendre More

Washington DC, District of Columbia
Top Contributor
74 reviews 74 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 5, 2014

We really enjoy the Jacksonville Beaches, and this hotel was a great find -- easily accessible to great beaches and great dining, without the great expense of staying on the beach. Our room was extremely comfortable and spotlessly maintained. Towels were plush and plentiful, bathroom very roomy. We were lucky enough to "score" a room with a jacuzzi -- what... More

Was this review helpful? Yes 2
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you for posting a review that was so detailed in all aspects of your one night stay! We value all feedback and are pleased to hear the stay was a good one from the room to the breakfast as well as the staff, anytime when traveling back to Jacksonville hopefully we will be your first choice. Guest services Heather More

Clearwater, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 21, 2014

This Holiday Inn Express is one of the best hotels we have stayed at! Staff is Professional/Knowledgeable/Friendly & just outright "Great", especially Heather & Amanda, who took good care of us on our three day stay. In the future, when visiting there to see our son, we will definitely stay at this hotel!!! Anyone who rates this hotel "Low" needs... More

Was this review helpful? Yes 1
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you taking the time to post a review about your stay here with us! I will be sure to pass the kind words to Heather and Amanda about their service. Our top priority is guest service and i'm glad we didn't fall short in that area. Can't wait for your return to sunny Jacksonville. Guest Services More

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Additional Information about Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

Address: 2040 Mayport Road, jacksonville, Jacksonville, FL 32233
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach 2.5*
Number of rooms: 70
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Holiday Inn Express Hotel And Suites Jacksonville - Mayport / Beach

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