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Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

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2040 Mayport Road, jacksonville, Jacksonville, FL 32233
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Jacksonville - Mayport \/ Beach
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133 Reviews from our TripAdvisor Community

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Orlando, Florida
Level Contributor
125 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were visiting my oldest daughter who lives in Jacksonville during Christmas vacation. She has cats and my youngest daughter has severe allergies, so we had to stay in a motel/hotel vs. staying with her. Upon entering this hotel, I was very impressed. The lobby is clean, spacious, nicely decorated and welcoming. The desk clerk was friendly and efficient. The... More 

Helpful?
Thank Travelinggrandma001
Cumming, Georgia
2 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

I used my IHG points for two rooms for our family to stay before our Carnival Cruise the next day. We arrived at 1AM and Elisha (hope I spelled it right) was very nice and treated us like royalty. Breakfast was typical Holiday Inn Express with cinnamon rolls, eggs, biscuits, sausage, pancakes and ham plus cereal. Rooms were very clean... More 

Helpful?
Thank OUFAN75
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear OUFAN75, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed your stay with us. I am happy to hear that our staff members made you feel great during your stay! Thank you for your kind words. Sincerely, Amanda Michaud Guest Services Manager More 

Sarasota, Florida
Level Contributor
4 reviews
5 of 5 stars Reviewed November 26, 2015 via mobile

Well I have cancer and I was back and fourth to mayo clinic. Everytime I came in the door or left she always asked if I was OK and if I needed anything.. The room was clean and comfortable with a refrigerator and microwave. They breakfast was great to.. I would definitely say again..

Helpful?
Thank Donna H
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Donna H, Thank you so much for taking the time to post a review about your recent stay with us. I am so pleased to hear that Eleshia made your stay with us comfortable. Were pleased to have your recommendation. Thank you so much for your valuable feedback. Best wishes and Happy Holidays from all of us here at... More 

Kingston, TN
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed October 28, 2015

Of the 3 motels in this area, this one is by far the nicest. We have tried all three. We stayed here in a King suite for a week to visit a relative who lives close by. The King suite is nice since it gives extra room with a couch area, small dining table for two, and extra sink in... More 

Helpful?
Thank TNKaz
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear TNKaz, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed your stay. We are certainly happy that with our friendly staff, yummy breakfast and clean hotel we have gained your loyalty. We look forward to any future stays you may have with us.... More 

Boston, Massachusetts
2 reviews
1 of 5 stars Reviewed September 28, 2015

I was so excited to visit Florida and I thought staying it this hotel would be nice, but it wasn't. After driving for 10 hours I step in room and the first thing I see is Cockroaches. After that I just want to leave. Unfortunately I already booked another Holiday Inn in Orlando, but after that I will probably just... More 

Helpful?
Thank Kat L
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Kat L, Thank you for taking the time to post a review about your recent stay with us. I'm sorry to see that you had an unwelcome critter in your room. We certainly apologize for this inconvenience. We have a lot of trees surrounding our hotel and occasionally Palmetto Bugs make their way inside from the Palmetto trees in... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 26, 2015 via mobile

This is the. 3rd Holiday Inn Express we stayed at in our 10 day vacation. They were all beautiful, clean, big rooms. Smelled fresh and clean the minute we walked in. Friendly staff, luggage carts readily available. Pool and spa also spotless

Helpful?
Thank Carol B
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Carol B, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed your overnight stay. We hope that if you are in the area again that you choose to stay with us. Thank you again for your kind words. Sincerely, Amanda Michaud Guest Services... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed September 23, 2015

We were looking for a hotel that was by the base and that would allow us to have a cat. I was finding ones that wanted a outrageous price for having a pet or they would not allow cats. This hotel has a very friendly staff. They had a high price for having a pet but it was worth it... More 

Helpful?
Thank Holly N
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Holly N, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you AND your furry friend had a great stay with us. I am happy our front desk staff made you feel welcomed while checking you in. Good luck with your military move! Thank you... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed September 18, 2015 via mobile

Very nice and right on Mayport Road. Will stay here again. Booked on the IHG site which was very easy to do. Breakfast is free and as good or better than a fast food place. The indoor pool is great too.

Helpful?
Thank Tom R
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Tom R, Thank you for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed your stay with us while visiting the Mayo Clinic. We love getting feedback from our guests and hearing what they enjoyed about our hotel. Thank you so much for taking the time to let... More 

Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 29, 2015 via mobile

First time here and was greeted by a beautiful smile from the front desk clerk Amanda. Knew it was going to be a great weekend. All of the details from the hello to the I have your first floor request ready for you. Explained everything from breakfast hours to the pool hours. Very pleasant and knowledgeable about her job.

Helpful?
1 Thank mrbear12
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear mrbear12, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed your birthday weekend here in Jacksonville. I am so pleased that i was able to start your stay off with a smile and keep you well informed of our amenities. It was such... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 9, 2015 via mobile

Got stationed in jax with my wife. We stayed here with our dog while we looked for a house. Its a clean hotel with good size rooms and comfortable beds. The breakfast was free and awesome. They had real food not just cereal and bagels like most places.

Helpful?
2 Thank travis r
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear travis r, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you had an enjoyable stay while in town house hunting with your wife and furry friend. We are also happy to hear that you enjoyed the breakfast. We hope that you find Jacksonville to... More 

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