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All 131 Jacksonville hotels

Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

2.5 of 5 Hotel   |   2040 Mayport Road, jacksonville, Jacksonville, FL 32233
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81%
Ranked #35 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
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88 people have reviewed this hotel

Traveler rating
    49
    23
    7
    3
    6
See reviews for
44
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed one night after attending a family party on the beach. The room was very nice & staff as well. My son left his stuffed lion behind & the front desk shipped him back to us. The only problem I had was with the bathroom. The shower water got all over the floor & made a big mess. Otherwise... More

Was this review helpful? Yes
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear jena p, Thank you for taking the time to give us feedback on your recent stay. We are pleased to hear that the room and staff were up to par. I will be sure to pass on your kind words, I'm glad you received your sons stuffed lion in a timely manner. Also, I will be sure to let... More

Miami, Florida, USA
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel was clean, rooms also clean. Excercise room small, treadmill, eliptical and bike, and a couple of free weights. Internet was almost non existant so slow that dial up would have been better. Breakfast was good, nice assortment, night staff very helpful, morning staff not so helpful.

Was this review helpful? Yes
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Bernd S, Thank you for taking the time to share your thoughts about your recent stay. We value all feedback. I am pleased to hear that the hotel was clean and your room was comfortable. Unfortunately, we have had some issues with our internet, but we have installed 5 new routers within the hotel. Hopefully upon your next visit... More

Ottawa, Canada
Top Contributor
58 reviews 58 reviews
46 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Showed up with no reservation...the desk staff was great and they provided us a room with the Govt/Mil discount, no problem at all. The hotel is within a 10 min walk to the beaches and fantastic restaurants. The rooms are very clean, well appointed wi free wifi. Breakfast was very appropriate and matches the standard HI breakfasts that is sure... More

Was this review helpful? Yes
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you for taking the time to post a review about the recent stay here with us. We value all feed back and want to thank you for your kind words and are pleased to hear about your stay. Can't wait for your return to sunny Jacksonville. Heather Letendre More

Kansas City, Missouri
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came to Jacksonville for a short 2 day stay. Checked out of our first hotel (Econo lodge) THANK GOODNESS and came across this hotel as we were leaving the beach. GREAT LOCATION first off. A short drive right the JAX beach and all the bars/ clubs/ and food. The staff was so friendly and got me checked in a snap.... More

Was this review helpful? Yes 1
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you for taking the time to post a review about your recent stay here with us! We value all guests and the feedback that's provided. I'm pleased to hear that all round your stay was awesome and thank you for the great review. Can't wait for your return! Heather Letendre More

Jacksonville, Florida
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 18, 2014

My husband was still on deployment and I was returning with our 3 month old baby and hyper Shih Tzu (as well as my Father and Step Mother who helped me unpack). Military moves are hard enough, but with a new baby in tow it was important to me -in-between trying to get the keys to our new home, movers... More

Was this review helpful? Yes 1
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you so much for posting such a informative review from your recent stay here at our property! We are pleased to hear every thing was up to par and in good standing. We value all feedback and will be sure to focus on breakfast quality. Can't wait for your return to sunny Jacksonville. Heather Letendre More

Washington DC, District of Columbia
Top Contributor
74 reviews 74 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 5, 2014

We really enjoy the Jacksonville Beaches, and this hotel was a great find -- easily accessible to great beaches and great dining, without the great expense of staying on the beach. Our room was extremely comfortable and spotlessly maintained. Towels were plush and plentiful, bathroom very roomy. We were lucky enough to "score" a room with a jacuzzi -- what... More

Was this review helpful? Yes 1
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you for posting a review that was so detailed in all aspects of your one night stay! We value all feedback and are pleased to hear the stay was a good one from the room to the breakfast as well as the staff, anytime when traveling back to Jacksonville hopefully we will be your first choice. Guest services Heather More

Clearwater, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 21, 2014

This Holiday Inn Express is one of the best hotels we have stayed at! Staff is Professional/Knowledgeable/Friendly & just outright "Great", especially Heather & Amanda, who took good care of us on our three day stay. In the future, when visiting there to see our son, we will definitely stay at this hotel!!! Anyone who rates this hotel "Low" needs... More

Was this review helpful? Yes 1
neilatjax, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Thank you taking the time to post a review about your stay here with us! I will be sure to pass the kind words to Heather and Amanda about their service. Our top priority is guest service and i'm glad we didn't fall short in that area. Can't wait for your return to sunny Jacksonville. Guest Services More

Florida
Top Contributor
56 reviews 56 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 8, 2014

The bed was comfy as were the pillows. Very quiet room and decent breakfast. There for a weekend visit with my daughter and the blues fest. breakfast had hot items and the pillows had soft or hard selection. Only bad thing maybe the on the floor air control. Hate those.

Was this review helpful? Yes 3
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Bearflorida, Thank you for posting a review on the hotel. We are pleased to hear all went well and you enjoyed most of the stay besides the A/C Unit, I can understand how tricky that can be sometimes. Hopefully we will be seeing you again if not, look forward to the next time you arrive back in sunny Jacksonville.... More

Orange County, CA
Top Contributor
103 reviews 103 reviews
39 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed March 23, 2014

The perfect place to stay if you're going to Amelia Island- the ferry is just 3 miles away. Fabulous Hanna Park, with jungle hiking and bike trails and a terrific beach is just a few minutes drive. Sala Pad Thai, an amazing dinner place, is 5 minutes away. Carol and Heather at the hotel were so helpful with so many... More

Was this review helpful? Yes 2
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Stockmktgenius, First off we want to thank you for your positive review and are pleased to hear you got to find all the things in the area to do. Can't wait for your return. More

Tallahassee, Florida
Top Contributor
55 reviews 55 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 22, 2014

Stayed in the double bed suite for one night. Room was very clean and spacious. Everything was in working order and like new condition. The sofa was large enough for someone to sleep on if needed. Only negative was that we could hear another guest's music playing for awhile in the evening. Don't know if the walls are thin or... More

Was this review helpful? Yes 1
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Outbackers4, Thank you for taking the time to post a detailed review from your recent stay here at Holiday Inn Express Mayport. We take a lot of pride in what we do and value all feedback. Glad to hear you got to enjoy your stay besides the down fall of the OJ which probably just needed to be changed.... More

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Additional Information about Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

Address: 2040 Mayport Road, jacksonville, Jacksonville, FL 32233
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach 2.5*
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Holiday Inn Express Hotel And Suites Jacksonville - Mayport / Beach

43 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style
#24 Family Hotel in Jacksonville #29 Romantic Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
Welcome to Holiday Inn Express and Suites in Jacksonville-Atlantic Beach! Minutes from the Mayport Naval Station and a short 20 minutes from the Jacksonville airport, travelers appreciate how convenient we are to Jacksonville, Neptune, Atlantic and Ponte Vedra Beach. Spend the day at Hannah Park or an evening on the Sun Cruz Casino gambling the night away. Relax away the afternoon in our sparkling pool or take the family to Adventure Landing Water Park. Whether you are in Jacksonville for business or leisure, the downtown area is just 20 minutes away and the beaches are only a 5 minute drive. Plan to attend one of our Beach Festivals or The Players Championship at Sawgrass Country Club. Let Holiday Inn Express and Suites in Atlantic Beach be your perfect home away from home. ... more   less 
Number of rooms
70

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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