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All 131 Jacksonville hotels

Courtyard by Marriott I-295/East Beltway

3.0 of 5 Hotel   |   9815 Lantern Street, Jacksonville, FL 32225 (Formerly Courtyard by Marriott Jacksonville Northeast/Kendall Town)
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87%
Ranked #34 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
DRW75 Lockport
  • Overview
  • Reviews (100)
  • Photos (31)
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  • Room tips (12)
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100 people have reviewed this hotel

Traveler rating
    63
    25
    10
    0
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Lockport
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have had the pleasure of staying in this hotel on several occasions this year while working in the area. I am well traveled and this is a wonderful location. The hotel is very clean, the staff is very friendly, and the hotel is close to anything that you may need. This hotel is about 10 - 15 minutes away... More

Was this review helpful? Yes
Yaser H, General Manager at Courtyard by Marriott I-295/East Beltway, responded to this review

Thank you for your feed back. I hope to get to enjoy having you at our hotel very soon. :) More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived an hour early after a long night on multiple flights. We were greeted by a friendly clerk who cheerfully gave us our keys and told us about happy hour at The Bistro. After a nap, we headed down to the pool to relax. The pool area was clean and well-stocked with towels. It was always busy but never... More

Was this review helpful? Yes
Yaser H, General Manager at Courtyard by Marriott I-295/East Beltway, responded to this review

We are very Happy you enjoyed your stay with us and hope to see you again soon. :) More

Asheboro, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

We chose this hotel based on reviews and we were very disappointed. We booked 3 rooms and the check in time was 3:00 pm we had driven 7 hours to get there. We arrive there at 5:00 pm and the rooms were still not ready for check in. We waited about an hour for the rooms to be cleaned. When... More

Was this review helpful? Yes
Yaser H, General Manager at Courtyard by Marriott I-295/East Beltway, responded to this review

Dear Lila I am very sorry that you encountered these issues during your stay with us. I promise to share your feed back with all of my team and use it for extra training to ensure none of this will happen again. I also promise I will look into this and take strict measures to ensure none of our guests... More

Auburn, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I planned a wedding cruise for ourselves, family, and close friends in April of this year. We sailed out of Jacksonville and stayed at this Marriott both 2 days before and 1 day after the cruise/wedding. All I can say is our stay was complete in just about every way. The rooms were clean and very nice,... More

Was this review helpful? Yes 1
Yaser H, General Manager at Courtyard by Marriott I-295/East Beltway, responded to this review

I am so glad you enjoyed your Stay with us. Thank you for the great feed back. More

Miami, Florida, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our hotel on Amelia Island was a bust and we needed a place to stay without notice. The manager on duty got us a room with a roll away and put us at ease after a stressful day. The hotel itself was classic courtyard, nicely and thoughtfully appointed and very clean. Would definitely recommend.

Was this review helpful? Yes
Yaser H, General Manager at Courtyard by Marriott I-295/East Beltway, responded to this review

I am so glad we were able to accommodate you after a stressful day. I hope to see you again soon :) More

Charleston,SC
Top Contributor
106 reviews 106 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 17, 2014

We usually stop here on the way to South Florida; about 10 times, coming and going. Basic Courtyard services. Very convenient to large mall with great shopping/restaurants, and, for those of you who might be interested, about a mile from a great poker room. Only problem: last two visits the room stunk of whatever sanitizer they use. Overpowering enough to... More

Was this review helpful? Yes
Yaser H, General Manager at Courtyard by Marriott I-295/East Beltway, responded to this review

Thank you for your very valuable feed back. Your feed back made me more aware of the cleaning products over powering smell. I was able to address that issue with my housekeeping team. You can be assured that our fresh smell in all our rooms will be back to normal. Thanks again for the feed back :) More

Locust Fork Alabama
Senior Contributor
48 reviews 48 reviews
43 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed June 12, 2014

We only stayed overnight at this hotel for a few hours so My review is limited . This hotel is nice. It's clean and appeared to be in a good location. You can see a walmart out the window which is always convenient. The staff appeared friendly. We occurred no problems. I've read complaints about no free breakfast. We stay... More

Was this review helpful? Yes
Yaser H, General Manager at Courtyard by Marriott I-295/East Beltway, responded to this review

I am so glad you enjoyed your stay with us :) I hope to see you again soon. More

Stella, North Carolina
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 7, 2014

This seems to be a newer hotel and is in a very nice area. The hotel staff, from the front desk to the Bistro, are very friendly and helpful. The desk clerk answered my questions and the Bistro clerk was helpful in making my dinner despite my peculiarities. She was very nice about it and I am aggravated for not... More

Was this review helpful? Yes
Yaser H, General Manager at Courtyard by Marriott I-295/East Beltway, responded to this review

Thank you for your feed back. We look forward to having you at our hotel again in the future :) More

Virginia Beach, Virginia
1 review
3 of 5 stars Reviewed June 4, 2014 via mobile

Government contractors from Virginia. Very clean an modern was surprised that we wouldn't get free breakfast but instead 1 free beverage over a span of 10 days. That was disappointing. What was even more dissappointing was their was no wifi signal on the 4th floor. When we notified the front desk they didn't seem too concerned and we were advised... More

Was this review helpful? Yes
Yaser H, General Manager at Courtyard by Marriott I-295/East Beltway, responded to this review

Thank you for your feed back especially about the Wifi. We normaly dont have any issues with our internet, so I really apreciate your feed back as I was not aware of any Wifi issues. I will personaly look into this and ensure none of our guest encounter this issue again. please feel free to contact me in the future... More

Savannah, Georgia
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 3, 2014

it is an excellent hotel in a very pleasant location called Kendall Park. Everything is well maintained, clean, the breakfast area is very nice with booths with individual TV sets, a nice pool area and patio with a fireplace. In my next visit to jackson ville I will stay there without a doubt.

Was this review helpful? Yes
Yaser H, General Manager at Courtyard by Marriott I-295/East Beltway, responded to this review

Thank you for your feed back. We look forward to your next visit :) More

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Additional Information about Courtyard by Marriott I-295/East Beltway

Address: 9815 Lantern Street, Jacksonville, FL 32225 (Formerly Courtyard by Marriott Jacksonville Northeast/Kendall Town)
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott I-295/East Beltway 3*
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Also Known As:
Courtyard By Marriott Jacksonville Northeast/Kendall Town Hotel Jacksonville

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#30 Business Hotel in Jacksonville #37 Family Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
Relax in comfort at the beautiful and spacious Courtyard by Marriott Hotel in Jacksonville Florida. Our Courtyard by Marriott Hotel is only 20 minutes from Jacksonville Beach, area corporations, JAXPORT cruise terminal, Jacksonville International Airport, Jacksonville University, University of North Florida, Mayo Clinic, and St. Luke’s Hospital. Our hotel is ideal for corporate travel, relocation, or exciting vacation getaways. We offer spacious guest rooms, luxurious bedding, high speed wired and wireless internet access, outdoor heated swimming pool, whirlpool, fitness center, Bistro Restaurant, boarding pass station, meeting space, on-site laundry, and Starbucks coffee in the lobby. When looking for affordable and spacious Florida accommodations, you’ll find an ideal choice and southern hospitality at our Marriott hotel in Jacksonville. The Bistro offers healthy choices, a variety of breakfast and dinner options, an evening bar, and Starbucks coffee. Our Courtyard by Marriott Hotel near JAXPORT Cruise Terminal is ideal for pre or post cruise accommodations. What are you waiting for? Book your room today! ... more   less 
Number of rooms
97

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