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Candlewood Suites East Merril Road

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2700 Jane Street, Jacksonville, FL 32225
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Candlewood Suites East Merril Road
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58 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed today NEW

My room was big, spacious, and comfy. The staff were hardly ever seen unless you needed something. They kept the hotel spotless and quiet at all times. Wonderful place to stay for business or pleasure.

Helpful?
Thank T.n. M
Denton, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was a great reasonably priced hotel in an easy to access location. They accept pets and are super clean. I would highly recommend this hotel! Ample parking plus it's nice and quiet. Very friendly staff. Overall great stay. Just a tip if you like Chinese food, there is a place called Jimmy foos at the far end of the... More 

Helpful?
Thank Krista M
Amarillo, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed at this hotel while I've been receiving treatment at Mayo Clinic and we highly recommend this property, especially for extended stays. The rooms are very clean and well maintained. The kitchens are well stocked and really come in handy for extended stays like ours. Maria and Luwanda at the front desk are friendly and helpful!... More 

Helpful?
Thank txmomma13
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Rooms were always clean and well kept. The bed is very comfortable. Great water pressure. Respectful staff. Board games available to check out for free. Great experience. I would like it of I could've gotten it for a little less because the prices are a little high, but when you look at the other hotels in area, many of them... More 

Helpful?
Thank elaine h
New York City, New York
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

I visited the Candlewood Suites for three nights during New Years. The hotel is clean, safe, affordable and spacious with a pool, gym and complimentary laundromat on-site. The suites are complete with a kitchen, microwave, utensils, pots and even glassware - perfect for an extended stay. Keep in mind that the Candlewood Suite is more of a do-it-yourself type of... More 

Helpful?
1 Thank Cat_Taveras
Tampa Bay, Florida
Level Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed November 5, 2015

Housekeeping knocked on our door both days of our stay even though we had a do not disturb sign and had requested late-checkout, first day they knocked at 1130 am and the next they knocked at 1030 am, totally ignoring our request which was granted by front desk. Lousy management at this facility, can care less to have the decency... More 

Helpful?
1 Thank J J
General M, Guest Relations Manager at Candlewood Suites East Merril Road, responded to this review

Dear JJ, Thank you for taking the time to review our property. I would like to extend my apologies for not being able to meet your expectations. We pride ourselves for our guest service so its very disappointing to hear that you were unhappy. Management takes guest service issues very seriously, so please rest assured that your comments will be... More 

Daytona Beach, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 18, 2015

This review is for my second stay with the Candlewood Suites at this location. Just like the first time, the experience did not disappoint. The hotel was clean, the staff friendly, and everything was done quickly and efficiently. I would definitely recommend this hotel to anyone staying in Jacksonville who would like a quiet night to cook in their room... More 

Helpful?
Thank Holly B
Florida
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 13, 2015

The rooms were above average, and included kitchenettes. I really appreciated that there was a large variety of cooking appliances available as loaners. The only issue I had with the property was with the billing. Due to a dynamic schedule my checkout dates changed. I understand that the rate may change due to shorter duration stays, but the billing was... More 

Helpful?
2 Thank Steve E
IHGCare, Guest Relations Manager at Candlewood Suites East Merril Road, responded to this review

Dear Steve E, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Daytona Beach, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 11, 2015

I absolutely loved my stay at the Candlewood. Contrary to some previous reviews (of things I sort of believe are out of the hotel's control. They cannot control guests once there is no one on staff and sometimes it simply isn't in the budgeted hours to have someone on staff 24 hours a day), I thought the staff did a... More 

Helpful?
Thank Holly B
Ocala, Florida
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 23, 2015

Stayed for 8 weeks mid-March to mid-May 2015 on 2nd floor. Pros: free HBO (but you have to figure out WHICH HBO lol & look up guide online, free very good WiFi, free DVD's & books available, free laundry w/excellent facilities, kitchen area decently stocked w/dishes, pans, utensils, etc., free "loaner" of various small appliances, free coffee & newspaper daily,... More 

Helpful?
Thank alwaysjerseygirl
Questions? Get answers from hotel staff and past guests. Ask a question

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