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Hyatt Place Jacksonville Airport

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14565 Duval Road, Jacksonville, FL 32218
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Hyatt Place Jacksonville Airport
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Hyatt Place Jacksonville Airport
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382 reviews from our community

Traveler rating
    226
    107
    29
    11
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My first stay was quite horrible. AC was noisy but wasn't working, the odor in the room was horrible, breakfast was not what I may have expected from a Hyatt Place. The only reason I gave it another shot was collecting Hyatt points. I have discovered that corner rooms are much better as they don't have the connecting door. The... More 

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Farmington, CT
Top Contributor
118 reviews 118 reviews
67 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Disclaimer: I have not been in a Hyatt Place that I have not liked, and this one is no exception. The use of space in the room is so well designed as to feel like a suite. The only criticism is the small toilet/shower area and the large bathroom door...you are hard pressed to open the door comfortably. Otherwise the... More 

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United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Hotel room was appalling; stains on furniture and carpet, dirty linens, filthy breakfast area and overall staff did not seem to care. FYI their "dining" options consist of just a few things that are made in their breakfast kitchen. It would be inaccurate to say that they have an "on site" restaurant.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
Summit, NJ
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent a total of 10 hours in the hotel prior to a early morning flight. Hotel has a lot of potential but as I pointed out in prior review, when you travel a lot its the little things which set hotels apart. Rooms were spacious enough for a family of 4 to spend the night. Layout was a bit strange,... More 

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East Hampton, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was very accommodating, polite and knowledgeable. The room was spacious, clean and quiet, TV cable and internet access worked without effort. The small refrigerator held medication and water bottles.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed here in April 2015. This hotel is clearly suffering from a management vacuum. My room had very obvious stains on the carpet and furniture, the hotel directory had dried vomit all over it, the in-room literature was torn, and the extra blanket (despite being tied in a pretty ribbon) had clumps of dried Cheez Whiz in various spots.... More 

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New Bern, North Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was absolutely amazed with this property for the value. The rooms were super clean and recently remodeled. It was quiet and the complimentary continental breakfast was very good with a large selection. We will definitely be staying here again if ever in the area.

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Tampa, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The beds and pillows were very comfortable. Location was great just about everything one could want was less than a mile away. The location was very close to the airport but you would not know it unless someone told you or you looked on a map. I never heard any planes fly over the whole time I was here. Will... More 

Review collected in partnership with Hyatt Hotels

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1 review
5 of 5 stars Reviewed 2 weeks ago

I thought the hotel was a joke when I first check into room 409. The room smell so bad like someone had used the toilet and forgot to flush it. I requested in advance to be in a room away from the elevator and were given room 409 which was next to it. However, I immediately reported my issues to... More 

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Tallahassee, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel offered a great price at a location that was perfect for our reason of stay, which was near the Airport. I would refer this hotel to anyone that has a need to stay in Jacksonville near the Airport.

Review collected in partnership with Hyatt Hotels

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