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All 131 Jacksonville hotels

Hyatt Place Jacksonville Airport

3.0 of 5 Hotel   |   14565 Duval Road, Jacksonville, FL 32218
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Hyatt Place Jacksonville Airport

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Ranked #15 of 131 hotels in Jacksonville
Certificate of Excellence 2013
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308 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

It was very clean and the staff was very helpful. It was also very quiet nobody disturbed us the whole time. The breakfast was well stocked and very good. Will stay there again and would recommend to anyone.

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1 review
1 of 5 stars Reviewed 2 days ago NEW

Beds uncomfortable head downhill and or sagging to the side. They did move me after I let them know. After looking at 3 other rooms I found 1 that was acceptable. Then someone walked in on me without knocking a company to clean carpets yes I am Livid!!! This place needs to be refurbished !!

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Miami, Florida
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great place to stay!! great rates, really nice staff rooms are ample, we were a family with 3 kids (14-10-4) plus granpa joining our trip. We select this place based in our experience in the atlanta duluh hotel. Modern, decoration is really nice, commons areas are really enjoyable. Free Wifi Free parking, Free breakfast with plenty of options.... More

Was this review helpful? Yes 2
Pompano Beach, Florida
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were attending a conference in downtown Jacksonville. Cost for downtown hotels w/parking was more than our budget so we opted for the less expensive airport area. What a pleasant find, the Hyatt Place. The room was spacious, a mini-suite with all amenities. The staff was very helpful and nice. The free breakfast included hot and healthy items. Room was... More

Was this review helpful? Yes 2
Columbus, North Carolina
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hyatt Place was modern and clean. The staff were all very nice and accommodating. The bar however wasn't well stocked and when we ordered from the 24/7 they didn't have any lettuce for salads or sandwiches. This is near the airport so you would think they would stock up.

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Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second stay at the Hyatt Place for flights out of the airport and we were, once again, very pleased with our visit! The hotel is less than 5 miles from restaurants and a large shopping center and minutes from the airport. We have utilized the shuttle and leave our car at the hotel. The rooms are very... More

Was this review helpful? Yes 3
Top Contributor
115 reviews 115 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 17, 2014

I was flying into Jacksonville and returning directly back to the airport the following morning so I needed some place close to the airport. This was an excellent choice! NEW, clean rooms - larger than a regular hotel room - large sitting area and all the amenities! My husband said the breakfast was good, too. Would definitely pop back in... More

Was this review helpful? Yes 1
Jacksonville Beach, Florida
Top Contributor
81 reviews 81 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 17, 2014

I actually live at the beach, but we stayed here to because of an early flight in the morning. Staff were very friendly and the hotel is well appointed. Rooms are considerably larger than most typical rooms. A couple cleanliness and minor maintenance issues, but the rooms and service help to offset those issues. A great choice when going to... More

Was this review helpful? Yes 1
Easley, South Carolina
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 8, 2014

My wife and I love the Hyatt Place near the airport (right off I-95 before you enter Jacksonville) whenever we cruise out of Jacksonville, FL... The staff is normally very friendly and helpful, the hotel is very clean and smells amazing... The breakfast is ok... There is a TON of shopping literally two minutes away - Nice restaurants, a Starbucks... More

Was this review helpful? Yes 3
Tampa, Florida
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 1, 2014

I stayed here in December for business, I primarily stay at the Hyatt and expect the same consistency across the board. This location fell well short of my expectations in the customer service aspect for the night crew. They were understaffed, no one was friendly, and I waited so long to order some food I decided just to drive over... More

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LayneMatthews, Director of Marketing & eCommerce at Hyatt Place Jacksonville Airport, responded to this review

Dear Kevin W, Thank you so much for taking the time to share your feedback with us. Our hotel is going through quite a transition right now as we have a new General Manager coming on board. Our key service areas will receive priority attention and training to ensure our performance will not only meet, but exceed expectations. We want... More

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Additional Information about Hyatt Place Jacksonville Airport

Also Known As:
Hyatt Place Jacksonville Airport Hotel Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Jacksonville
Address: 14565 Duval Road, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Jacksonville
#19 Romantic Hotel in Jacksonville
#21 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Jacksonville Airport 3*
Official Description (provided by the hotel):
The Hyatt Place Jacksonville Airport is the newest property in the area. Hyatt Place offers complimentary shuttle service to and from Jacksonville International Airport. 127 well appointed rooms with a 42 inch HD television set, the Hyatt Grand Bed, and 24 hour food service all are yours at the Hyatt Place Jacksonville Airport. ... more   less 
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