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Hyatt Place Jacksonville Airport

Certificate of Excellence
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14565 Duval Road, Jacksonville, FL 32218
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Hyatt Place Jacksonville Airport
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391 Reviews from our TripAdvisor Community

Traveler rating
    230
    108
    30
    13
    10
See reviews for
133
94
37
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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  • All months
    (391)
  • Mar-May only
    (117)
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    (96)
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    (83)
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    (95)
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Tampa, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Good hotel with a great staff, went out of their way to acknowledge my Hyatt platinum status with a couple of free non-alcoholic drinks (alcoholic drinks would've been more appreciated). Room was a standard Hyatt Place room, but noisy because the door had a 1/4" gap at the top and we were across from the elevators.

Review collected in partnership with Hyatt Hotels

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Columbia, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel at a very reasonable price. Great hot breakfast. Accepted my pet for a small fee. Most of all, they did not segregate me from the other guests just because I had a pet. I stayed in the same guest room that anyone would be in with or without a pet. I really appreciated that. Very friendly also.

Review collected in partnership with Hyatt Hotels

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

There were several strands of hair in the bathtub and on the bed. There was urine around the toilet and the shower curtain was covered in mildew at the bottom. The quality of sleep was dismal the bed was not comfortable at all.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Bokeelia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I came in in the evening and left the next morning. Very nice hotel. Will stay there again. All needs met. The food was good with a nice am selection. Also, having a small bar was nice. My room didn't have hand lotion. The staff quickly provided some.

Review collected in partnership with Hyatt Hotels

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Vancouver, Canada
Top Contributor
117 reviews 117 reviews
37 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Read the reviews before arrival with quite some trepedation. Check-in is indeed strange--beside the bar/food ordering area. However, the young man there was polite, attentive and gave us choices as to which floor we'd prefer. Room (large) and entire unit was very clean with no odor whatsoever. Getting into the toilet/shower area left much to be desired. You basically had... More 

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NC
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel and the staff keep drawing us back when we travel through Jacksonville! It is comfortable, has excellent rooms and a great breakfast. The staff is helpful, friendly and make you feel at home! We will return there on our next trip through FL.

Review collected in partnership with Hyatt Hotels

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Basking Ridge, New Jersey, United States
Top Contributor
186 reviews 186 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Most of the equipment was broken in the fitness room with no TV or nothing to wipe down the machines. Pool was the size of a bathtub. Elevator is absolutely the slowest ever. Check in is a corner of the bar. Not a great place to stay. I wanted to move across the street but our company had already booked... More 

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Michigan
Top Contributor
101 reviews 101 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This seems to be a new property which is a plus. The room was large and had an L shaped sectional in the tv area, a small bar with a coffee maker and mini-fridge, and a work station. The bed is separated from the tv area by a partition. The bathroom had a good sized shower. The sink and mirror... More 

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San Francisco, California
Top Contributor
51 reviews 51 reviews
51 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 24, 2015

My first stay was quite horrible. AC was noisy but wasn't working, the odor in the room was horrible, breakfast was not what I may have expected from a Hyatt Place. The only reason I gave it another shot was collecting Hyatt points. I have discovered that corner rooms are much better as they don't have the connecting door. The... More 

Was this review helpful? Yes 1
Farmington, CT
Top Contributor
119 reviews 119 reviews
67 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed April 21, 2015

Disclaimer: I have not been in a Hyatt Place that I have not liked, and this one is no exception. The use of space in the room is so well designed as to feel like a suite. The only criticism is the small toilet/shower area and the large bathroom door...you are hard pressed to open the door comfortably. Otherwise the... More 

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