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Hotel Indigo Jacksonville Deerwood Park

Certificate of Excellence
3.5 of 5
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9840 Tapestry Park Circle, Jacksonville, FL 32246
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Hotel Indigo Jacksonville Deerwood Park
Best prices for: 1 room 1 guest
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Ranked #6 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed December 18, 2014
Tyson R Rome, Georgia
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302 reviews from our community

Traveler rating
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    84
    15
    4
    2
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75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Indigo Jacksonville Deerwood Park
See the most recent reviews
Rome, Georgia
Top Contributor
85 reviews 85 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 18, 2014

These folks were very accommodating about a change in my arrival. Am I glad I stayed...VERY comfortable bed, very clean bathroom, plenty of charging outlets. This is not my usual brand within this hotel group, but I will include them as options going forward.

Was this review helpful? Yes 1
Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Our staff aims to please, and it’s great to hear they took care of you upon arrival. We’re so glad you tried Hotel Indigo and that you had a great guest experience! Come back and see us soon! – Hana Hybska, GM More 

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed December 16, 2014

Hotel was in a beautiful location, by a lake and a small restaurant area right next to hotel. It was also in a great location in Jacksonville-close to the major highways, shopping and maybe 10 to 15 minutes from the beach. The hotel atmosphere was great, and the staff was very nice and helpful. I stayed for 3 nights on... More 

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Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Hi Sharon B, Thank you so much for your feedback and it’s great to hear that you enjoyed yourself while visiting us. Our neighborhood is definitely a hot spot for dining and boutique shopping and it sounds like you got some time to check it all out! Your comments about our staff will definitely be passed on; we look forward... More 

Charlotte, North Carolina
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 14, 2014

Location is good with walking options to nearby restaurants. Quiet area so sleep was peaceful. Room was average and otherwise would have been fine except that I found a used toothbrush on the table with coffee maker. And 2 hair in the bathroom sink. Informed the front desk person, while leaving for the day in the morning, who was very... More 

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Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear NM, Thank you for taking the time to review our property and letting us know where we did not meet our standards or meet your expectations. I sincerely apologize about the issues with your room and also with your dining experience. I have shared your comments with our team and I can assure you this is not what we... More 

Fernandina Beach, Florida
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed December 9, 2014

I found this hotel to be an amazing value, paying under $100 per night. The main attraction is the room, which has wood floors, down comforters with white duvet covers (no ugly, dirty bedspreads here) and a bathroom with a ginormous shower. If you want a hotel that looks and feels posh without posh prices, this is the hotel for... More 

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Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Laura32034, Thank you for staying with us! We’re so glad our accommodations met and exceeded your expectations! We take pride in our housekeeping and room quality and it’s great to hear your high remarks. Thank you so much for your comments and we look forward to seeing you again soon! Best Regards, Hana Hybska, GM More 

Gainesville, Florida
Senior Contributor
42 reviews 42 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 3, 2014

My daughter and I needed a Thanksgiving get away. Hotel Indigo fit the bill. It was located close to the restaurant where we had our Thanksgiving dinner and close to the Town Center Shopping! Do make sure your GPS is up to date because it is a little tricky to find. Our room was nicely decorated, quiet and had a... More 

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Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Good evening SearlesGirl, Thanks for spending your Thanksgiving with us! Sounds like you had an opportunity to visit our spectacular shopping and restaurant areas that are within just minutes of our hotel! The picturesque lake that our hotel borders is great for evening strolls, walking your pet or enjoying sunrises and sunsets. Thanks again for spending your holiday with us,... More 

Birmingham
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 2, 2014

This was my first time to Jacksonville, so I rely heavily on the reviews of hotels and restaurants so I won't be so lost when I'm making on my plans. Well, for my husband and I -- this hotel did not live up to the high ratings it has received. Yes, it is a decent hotel with the average amenities... More 

Was this review helpful? Yes 3
Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Thank you for taking the time to review our property and let us know of some of the issues we need to work on. I would like to apologize for your unpleasant experience you had while staying with us. I am sorry you had an issues with your reservation upon check in and also with our staff. I had share... More 

Clearwater, Florida
Top Contributor
71 reviews 71 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 23, 2014

I've stayed at Hotel Indigo in Sarasota several times. I was traveling up near Jacksonville and I saw there was a Hotel Indigo there, so I booked a room. Such a cool hotel! I was coming up from the south, off I-95, and Jacksonville is a very BUSY area lots of traffic at times, so make sure you have a... More 

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Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Hurricane G, Thanks for visiting Hotel Indigo of Jacksonville! Sorry to hear the weather wasn’t the greatest when you stayed, hopefully the weather will be nicer when you visit us next! Deerwood Park is a great area to walk the dogs; lots of space for them to stretch and enjoy a nice walk! Our menu is pretty extensive and... More 

Lake Tahoe (Nevada), Nevada
Top Contributor
115 reviews 115 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 23, 2014 via mobile

The Indigo is a boutique style hotel. I have stayed at 5 different indigo's in my travels. There are about 40 world wide. This location was ranked as number 1 several years ago and is now ranked number 3 which is really good. The lobby is done nicely along with the rooms. The rooms have hardwood floors and porcelain tile... More 

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Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Steven N, Our team takes great pride in providing exceptional guest service and your comments will most definitely be passed on to our staff. Tapestry Park is right outside our lobby doors and offers some very unique shopping and dining options. Go great to hear you had time to check it out! We do strive to keep the hotel... More 

Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 18, 2014

I have stayed at this hotel in the past for business and when I had to plan for a vacation visit, there was no question where we would be staying. My husband kept saying..."Thanks for booking this cool hotel for us"! As with previous stays, the property was clean, quiet and safe - the staff friendly and helpful. The location... More 

Was this review helpful? Yes
Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear FLNCMDVA, Absolutely fantastic to hear that you and your husband enjoyed yourselves in and around our area! We’re glad we’ve earned high marks from you and look forward to your next stay with us! Come back and see us soon! - Hana Hybska, GM More 

Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 4, 2014

On the banks of a lake, the hotel is at a very quite and picturesque location. All facilities are available with good service. All nearby attractions and the city centre are also very accessible. However, the hotel is very costly.

Was this review helpful? Yes
Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Sanju_Chacko, It’s great to hear that you not only enjoyed the view of Deerwood Park’s lake and great location, but that the hotel and its amenities matched your expectations. Please come see us again soon! – Hana Hybska, GM More 

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