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Hotel Indigo Jacksonville Deerwood Park

Certificate of Excellence
3.5 of 5
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9840 Tapestry Park Circle, Jacksonville, FL 32246
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Hotel Indigo Jacksonville Deerwood Park
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Ranked #7 of 131 Hotels in Jacksonville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
klee94gt Tallahassee, Florida
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314 reviews from our community

Traveler rating
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    4
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tallahassee, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great location, clean, quiet rooms and a friendly staff. Check-in / front desk staff was especially helpful and courteous. This location is very convenient to shopping and restaurants. We will definitely stay here again!

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Frederick, Maryland
Top Contributor
148 reviews 148 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We had booked three consecutive rooms for a week-long stay. The first night, we arrived to find that the middle room in our block was occupied. Not a huge issue, but a bit disappointing. The rooms were quite comfortable, however, with huge walk-in showers. The dining area was convenient for breakfast, and the happy hour was a great bargain. Service... More 

Was this review helpful? Yes 1
Indian Trail
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at the Hotel Indigo. It is a nice, clean, trendy hotel. The concept is great. The staff and service is perfect. I only give it 4 stars and I expected to give it 5. I love the fact that it is pet friendly. I love the modern open bathroom and 2 person shower. Great place... More 

Was this review helpful? Yes 3
Charlotte
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Unloading my car while five people smoked under the awning in front of the hotel was less than welcoming. Check in made almost impossible by the 50 people standing around the front desk talking. I guarantee you I am not exaggerating the number. Having some sort of event in the lobby with no regard for guests or fire code. Upstairs... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Roudane, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us especially with the bathroom condition. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor... More 

Miami, Florida
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is clean, well maintained, stylish and priced right. The rooms have laminate flooring which really adds to the cleanliness. The staff is very nice and the restaurant is good and priced fairly. The hotel is located within a suburban shopping area and the area has a nice feel. We were visiting for a family event and found the... More 

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Panama City Beach, Florida, United States
Top Contributor
55 reviews 55 reviews
31 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The front desk staff is very friendly and professional. The hotel exterior is wonderful, it is right on a small lake. There is plenty of food options and shopping nearby. You are only about 10 miles from the downtown area and the ball fields. The room is just above average size, there is a mini fridge, desk, keurig, chair with... More 

Was this review helpful? Yes 1
Summerville, South Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Often, travelers only write about bad experiences but, today, I'm writing about a totally awesome hotel in Jacksonville Fla called Hotel Indigo. Our destination from Charleston was to Palm Coast, Fla and decided to break up the trip a bit by staying the night in Jacksonville. I was hesitate to ask my husband to handle the details because he is... More 

Was this review helpful? Yes 1
Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Loren B, WOW! What can we say besides THANK YOU for your sterling review! Our team aims to please and it’s so great to read your comments. Our goal is to make sure the room rate is backed up with value and excellent service , and comments like yours truly let us know how we’re doing and incentivize us... More 

Savannah, Georgia
Top Contributor
72 reviews 72 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 16, 2015

Our son had surgery recently in Jacksonville,and we wanted a hotel closeby but not downtown,ahd Indigo fit the bill very well.The staff was friendly and helpful and the room was nice and comfortable,my only small complaint was noise.They allow dogs and we had a small lonely one next door(we are dog lovers) no big problem,but noisy,the real problem was the... More 

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Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear mdnewman1, I apologize about the noise at our pool area after hours. Our pool area closes at 10 pm; we’ll be sure to keep a closer eye on that area at night! We’re glad to hear that you found our location advantageous and that you found the room to your liking. If you’re ever in the Jacksonville area again,... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed April 15, 2015

i have stayed at this hotel twice now on visits to jacksonville and i think it's great it's a very modern hotel with nice amenities. the rooms are nice and well kept and they have a nice restaurant/bar with a nice happy hour. everyone in the hotel has been very nice and super helpful. in particular mary who works the... More 

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Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear ilovecarbs, it was absolutely fantastic reading your review. We appreciate your business so much and it’s great to hear that you’ve had pleasant stays with us. Mary is indeed an amazing “go above and beyond” guest service agent and your comments are most appreciated and will be passed on to her. It’s so great to read that you enjoy... More 

Savannah, GA
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

I loved every part of my stay at this hotel. Charming and quietly located near bars, restaurants, and shopping. We had a lakefront view which was charming enough. All of the staff were friendly and helpful.

Was this review helpful? Yes
Hana H, General Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear CBrownSavannah_GA, Sounds like you enjoyed your visit with us! We’re always glad to hear that our first time visitors had a great stay! There’s always plenty to do, and our hotel is located only minutes from major shopping areas and your pick of restaurants. Be sure and come back and visit us again real soon! Best, Hana H -... More 

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