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Hotel Indigo Jacksonville Deerwood Park

Certificate of Excellence
3.5 of 5
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9840 Tapestry Park Circle, Jacksonville, FL 32246
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Hotel Indigo Jacksonville Deerwood Park
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Ranked #9 of 131 Hotels in Jacksonville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
SQ2SM Fort Lauderdale, Florida
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319 Reviews from our TripAdvisor Community

Traveler rating
    208
    88
    16
    4
    3
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81
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Lauderdale, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I travel to Jacksonville every few months & Hotel Indigo is my go-to hotel! I love everything about Hotel Indigo .. from the friendly staff to the super-comfy bed that has a mountain of pillows :) The rooms are modern, spotless, & best of all - No carpeting. Safe neighborhood, walking distance to plenty of restaurants & a few shops.

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1 review
5 of 5 stars Reviewed 1 week ago

We loved our stay at Hotel Indigo! We were especially impressed with exceptional customer service from their Operations Manager, Mr.Brent Miklowitz! He made our accommodations wonderful, and special. The hotel, this gentleman, and staff were a gem! Thanks!

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Boston, Massachusetts
Level Contributor
75 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In Jacksonville for work, Hotel Indigo surprised me from the start. Set in an area with shops and food, you don't need to travel far for what you need. Upon entering the room, I was impressed with the size of the room and the appointments. Doorless shower was very cool. Breakfast downstairs was fine, although it would have been great... More 

Was this review helpful? Yes 1
Tallahassee, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice, reasonably priced hotel. Close to downtown Jacksonville and only about a 30 minute drive from St. Augustine. The location is very nice, especially if you're facing the lake. There are a number of restaurants immediately around the hotel. The rooms are modern and fresh. There was a mini fridge and a Keurig in our room also, which was not... More 

Was this review helpful? Yes 1
Florida
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

This hotel was booked for Friday and Saturday by my hubby for my birthday. Check in was super easy and the staff was courteous and they made you felt welcome. Our lake view room #512 was super clean and had a very relaxing atmosphere. I love love that there is no carpet and our floor was really quiet. The bed... More 

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Dalton, GA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 26, 2015

We were looking for someone inexpensive to stay for Memorial Day weekend last minute. We found this hotel through Trip Advisor and thought we'd give it try. We were really glad that we did! The hotel is very modern and clean. We loved that the bathroom had a huge walk-in shower instead of a tub. It may be weird to... More 

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Tallahassee, Florida
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 23, 2015

Great location, clean, quiet rooms and a friendly staff. Check-in / front desk staff was especially helpful and courteous. This location is very convenient to shopping and restaurants. We will definitely stay here again!

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Frederick, Maryland
Level Contributor
148 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed May 18, 2015

We had booked three consecutive rooms for a week-long stay. The first night, we arrived to find that the middle room in our block was occupied. Not a huge issue, but a bit disappointing. The rooms were quite comfortable, however, with huge walk-in showers. The dining area was convenient for breakfast, and the happy hour was a great bargain. Service... More 

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IHGCare, Guest Relations Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Teri99, We appreciate your post regarding your recent stay with our hotel. Your review is important as it will help us monitor the things we need to improve on and the things we are good at. We appreciate your comments on how comfortable our rooms were and that our location was very convenient for your needs. We were also... More 

Indian Trail
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 11, 2015

We really enjoyed our stay at the Hotel Indigo. It is a nice, clean, trendy hotel. The concept is great. The staff and service is perfect. I only give it 4 stars and I expected to give it 5. I love the fact that it is pet friendly. I love the modern open bathroom and 2 person shower. Great place... More 

Was this review helpful? Yes 4
Charlotte
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 4, 2015

Unloading my car while five people smoked under the awning in front of the hotel was less than welcoming. Check in made almost impossible by the 50 people standing around the front desk talking. I guarantee you I am not exaggerating the number. Having some sort of event in the lobby with no regard for guests or fire code. Upstairs... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Roudane, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us especially with the bathroom condition. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor... More 

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