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Hotel Indigo Jacksonville Deerwood Park

Certificate of Excellence
3.5 of 5
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9840 Tapestry Park Circle, Jacksonville, FL 32246
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1 room 1 guest
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Hotel Indigo Jacksonville Deerwood Park
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338 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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    (338)
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Toronto, Canada
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Pro's: * Boutique feel and quaint * Great location * Comfy, quiet room * Outdoor pool - although a bit small * Friendly staff Con's * Bed could have been a bit firmer * Iron was faulty and not replaced when asked Didn't take advantage of the dining options

Was this review helpful? Yes
Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear JackandJill1970, Thank you for your recent stay and honest feedback. We appreciate you making sure we were aware of your issue so can address this in our training and in making sure everyone has an even better experience in the future!. With this in mind, we are going to continue to strive perfection, and hope that we can get... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Started at another hotel that allowed dogs. The phone was broken, the remote didn't work, my reserved room had 3 roaches under the pillow. So what a blessing to find Hotel Indigo.....clean, unique, friendly and accommodating!

Was this review helpful? Yes
Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Seasan121, Thank you for your recent visit to our hotel and the review of our property. We are happy we could be the great reprieve, but please think of any hotel INDIGO in your future travels. All of our locations strive to provide at the highest level of standards in our boutique style and we are located in major... More 

Jacksonville, Arkansas, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had stayed in an Indigo before so I knew I was in for a treat. The rooms had wood floors and the shower was a huge glass walk-in. Perfect. Breakfast was delicious. And they let our dogs stay with us. It was perfect. I would stay here again without a doubt.

Was this review helpful? Yes 1
Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Whitney L, Thank you for patronage at our hotel brand. We know it can be difficult to find pet friendly "treat" of a hotel. Being pet friendly and the ambiance of the hotel are definitely some of our best features of hotel INDIGO hotels. We look forward to seeing your reviews of other hotel INDIGO hotels, and hopefully more... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Fantastic stay at the Indigo Hotel. Beautiful modern rooms and great amenities, pool, gym, hot tub. Tracy at the bar is fantastic!! Super friendly, and a great mixer!! A true bartender!! We will definitely stay again. Location is superb, lots of restaurants around.

Was this review helpful? Yes 1
Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear David M, Thank you for recent and perhaps first of many stays here at hotel INDIGO. We am pleased to see you enjoyed so many of the amenities here. To help relax during your stay, we will always suggest stopping buy the 98 Forty Cafe Bar and Bistro, and are very glad to hear you met Tracy. She is... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I loved this hotel. It is beautiful and is very clean. You will love the huge rooms with the hard wood floors and the work that has gone in to make the hotel to stand out. Where it is located you are close to food and shops. It sits off to self so you do not have... More 

Was this review helpful? Yes 1
Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Jason K, Thank you for giving us a "slam dunk" review! We are pleased to hear all the details you enjoyed while you were here. Although we are tucked back by the pond, it is nice and quiet, and still close enough to plenty of businesses that are only a short walk away. We hope to see you again... More 

Jackson, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Beautiful hotel and location, staff very nice and friendly. My best friend and I really enjoyed out stay. Comfortable beds and very clean. Love it I will visit again! I would truly recommend this hotel to family and friends. This was my first time visiting Jacksonville Fl. I can't wait to come back again..

Was this review helpful? Yes 1
Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Chrissy30K, It is wonderful to hear you not only enjoyed our hotel, but this great city, too. Thank you for staying with us during your special occasion. Hopefully you will be able to celebrate many more with us and enjoy more of our wonderful city in the years to come! Happy belated Birthday!! -Zechariah T Operations Manager More 

Oakville, Ontario
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel with our children for 1 night on our way to Orlando, Florida. The hotel is in a beautiful little area not far from downtown Jacksonville. There is a lovely pond right behind the hotel and you notice the curb appeal right away when you arrive. The lobby is also beautiful with a nice little restaurant.... More 

Was this review helpful? Yes
Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear CompletelyTea, Thank you for your brief visit on your way to Orlando. We am pleased to hear you were able to enjoy the pool on what can sometimes be a very busy weekend. We are disappointed that there was a discrepancy on your rate, but am pleased to hear we were able to honor the rate correctly for you... More 

Brasileia, AC
Level Contributor
196 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Hotel Indigo in JAX is very nice. Location = excellent Staff = excellent Design and cleanliness = excellent Internet = acceptable Gym = descent Pool = ok Room = very nice! Would stay again. Plenty of restaurants within walking distance and easy access to I-95 and major roads.

Was this review helpful? Yes
Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear S G, Thank you for your recent stay and taking the time to review our hotel. We are pleased to see you would stay again and that the hotel was such a nice place for you and your family. Please feel free to reach out to us if there is anything we can do to make sure your next... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

From the time we walked in we were pleased! Beautiful and customer service impeccable! We were here for a anniversary weekend trip! Room was nice, bed comfy, and bathroom clean and nice sized. The area and grounds were so calm and relaxing. The Lake view was nice also. Definitely staying again!

Was this review helpful? Yes 1
Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear Mona1188, Thank you for enjoying your special day with us and taking take to everyone how much you enjoyed yourself. We do have to agree with you, its not just the hotel but everything around us that makes us such a beautiful destination. Have safe travels and we will be looking forward to seeing you again soon! Happy Anniversary... More 

Miami, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 23, 2015

Stayed for the first time at this hotel chain and was pleasantly surprised! The rooms are small but cozy and modern. From the wood / laminate floors and glass enclosed shower, the rooms are nicely appointed. My only complaint is the noise level of the air conditioning... pretty loud throughout the stay. Otherwise, I had a fantastic stay. Front desk... More 

Was this review helpful? Yes
Zechariah T, Manager at Hotel Indigo Jacksonville Deerwood Park, responded to this review

Dear jam77, Thank you for your recent visit and comments about our hotel. We always love to beat expectations of our guest and enjoy the chance to create new guests. I'm sure we will see you in more of our hotel INDIGO hotels and hope you get a chance to visit us back here in Jacksonville! More 

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