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Hilton Garden Inn Jacksonville JTB / Deerwood Park

3.0 of 5 9745 Gate Pkwy N, Jacksonville, FL 32246
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Certificate of Excellence 2014
Hilton Garden Inn Jacksonville JTB / Deerwood Park
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Hilton Garden Inn Jacksonville JTB / Deerwood Park
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269 reviews from our community

Traveler rating
    140
    79
    35
    12
    3
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61
58
25
106
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clear Brook, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel is ideally located just two miles off I 95 in a beautiful section of town close to business, Florida University campus, great restaurants and shopping. Idea area for running or walking in a park like setting.

Review collected in partnership with Hilton Garden Inn

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Palm Beach Gardens, FL, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

The hotel is good, and it's in a great location--very accessible to transportation corridors and shopping. The room was average, and the only major complaint was the smell of cooking food from the kitchen that managed to find its way into our room on the top floor. But the hotel lived up to its guarantee of satisfaction, and we appreciated... More 

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Kansas City, Missouri
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel numerous times over the last year and I must say the hotel's physical condition has improved dramatically. The rooms were dingy and tired and the beds were worn out but all that appears to have changed....to the better. The staff has always been very good so no need to improve on this front. I'll... More 

Review collected in partnership with Hilton Garden Inn

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Huntsville, Alabama
Top Contributor
411 reviews 411 reviews
272 hotel reviews
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has plenty of parking and lovely manicured grounds. The lobby is huge and full of contemporary furnishings - the lanterns hanging above the entry area are particularly dazzling. The public areas are open, expansive and well furnished. Coffee and tea were available 24 hours a day as were apples, oranges and bananas. As diamond level Honors guests we... More 

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Knoxville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

we stayed here for the bowl game and received nothing but quality service. The breakfast staff were over-run on the day of the game, but bent over backwards to accommodate everyone. They even kept the kitchen open for longer hours to make sure everyone was fed that wanted to be.

Review collected in partnership with Hilton Garden Inn

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Tampa, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

There was a bag of towels with a water or two in a bag hanging from my door every day that I was there. The room was very nice, but there were body indents on the mattresses that made it feel strange to sleep on. Overall, I enjoyed my stay. The room was clean, and smelled nice. The hotel was... More 

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worthing
Top Contributor
116 reviews 116 reviews
43 hotel reviews
203 helpful votes 203 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The wheelchair accessible room we stayed in was number 207. The staff were very helpful and provided us with a garden chair for the shower as with a lot of these hotels the shower seat was fixed to the opposite side of the cubicle to the shower head and controls. This room is very large the breakfast was average. There... More 

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1 review
3 of 5 stars Reviewed 3 weeks ago

Great location but older building that needs some sprucing up. Beds /2 very soft and dial control for desired firmness not chnage mattress. Front Desk Staff, Site Manager VERY friendly and helpful- out of way to assist. Stood behind 100% guarantee without being asked on 1st room assignement- moved immediately as room smelt like urine. All technology worked- TV, ref,... More 

Review collected in partnership with Hilton Garden Inn

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Orlando, Florida
Top Contributor
66 reviews 66 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for Thanksgiving Weekend. It was 3 adults and two children. We were not able to make it before midnight, so we called. The lady in the front dek was kind enough to do our check in over the phone. Upon our arrival, the same kind lady had put our rooms together, we got connecting rooms and a... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

Terrific hotel in a nice area. Restaurants easily accessible. Friendly very helpful staff. We asked for two adjoining rooms and were able to be accomodated. Staff recommended close by restaurants for dinner that were good. Overall the best experience in a hotel in a while and we travel as a family close to a dozen times a year.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Jacksonville JTB / Deerwood Park

Address: 9745 Gate Pkwy N, Jacksonville, FL 32246
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Jacksonville JTB / Deerwood Park 3*
Number of rooms: 119
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Also Known As:
Hilton Garden Inn Jacksonville Jtb / Deerwood Park Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton Garden Inn
Hotel Style:
#4 Family Hotel in Jacksonville
#18 Romantic Hotel in Jacksonville
#24 Business Hotel in Jacksonville

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