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Red Roof Inn - Jacksonville Airport

1063 Airport Road, Jacksonville, FL 32218
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1 room 1 guest
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Red Roof Inn - Jacksonville Airport
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94 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Watkinsville, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Our large group stays here every year. We were very concerned 2 yrs ago when RRI was bought out and had new owners. However, I can't say enough about Ursula, Bob, the owner, etc. They have done everything in their power to make us happy and feel at home as we did with the old crew. The grounds are still... More 

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Stratford, Connecticut
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We drove to Disney and did not have reservations. We were checked in promptly, and for a good price. Room was clean and beds were comfortable. It is right off the interstate- so it was practical. Denny's was next door- so it was an easy decision. Would not hesitate to stay again!

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Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you so much for your recent review of your stay at Red Roof Inn Jacksonville Airport. Reviews such as yours are great incentive for our team as they continually work towards ensuring our guest satisfaction. Your positive comments will be shared with them. I thank you for staying with us and look forward to seeing you again in the... More 

Jacksonville, Florida
1 review
4 of 5 stars Reviewed July 19, 2015

Stayed for a few day's over the fourth of July weekend. I found the receptionist very friendly (Michael and Ursula), the grounds were nice, and the rooms newly remodeled. Combined with it's proximity to the airport, my experiance was great

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Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for your review and we are happy to hear you had a good experience during your stay here. Ursula & our entire team will be glad to hear she was mentioned in another review. We love to read feedback from our guests. Thanks again and look forward to your next visit at our inn More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 4, 2015

Well, to start I don't have any towels or soap in my room, so I don't know how I'll be able to bathe. I probably won't want to though because the floor is gross.... there are little hairs and dirt everywhere in the bathroom, and everywhere. The floor is wood and it's filthy. This is also a non smoking room.... More 

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Travelers are raving about these Jacksonville hotels

Seabrook Island, South Carolina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 30, 2015

We booked through Expedia, arrived at the hotel and my wife was afraid to stay there. This hotel is not clean and we did not feel secure so we cancelled our reservation at the front desk and left. I do not recommend it. The price is cheap but it wasn't worth it.

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1 review
1 of 5 stars Reviewed June 24, 2015

Unfortunately I paid for a week and couldn't get a refund. Ice machine is always down, & so called uneducated manager who can't run a hotel with a nasty attitude. Very bad experience. What will you do GM to run your hotel better? I expect an answer and will goto corporate.

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Powder Springs, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 26, 2015

We stopped at the Red Roof Inn, Jacksonville Airport. The front desk was manned by Micheal who was very good. He was even gracious to let me use a coupon. Our room was not the best. The carpet was a little smelly and stained. The bath tub had some black matter near the drain. The water was luke warm. The... More 

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Wichita, Kansas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 3, 2015

So I was moving to Florida and needed to find a rental house first. Have cats so needed an economical hotel that doesnt charge 15$ a night per cat and Red Roof Inn was reasonable with government rates. Found out quickly that there isnt a mini fidge or microwave unless you get the Deluxe or Superior rooms. Seeing i would... More 

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Savannah, GA
Level Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed April 12, 2015

First, after 2 stays at this establishment, I do not understand the bad reviews. The people who I have talked to behind the desk have always been nice and the place is kept clean( watched the worker myself clean up the outside while I was walking my dog). Even being next to the highway, the rooms are insulated enough where... More 

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Bob P, Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for your review and we are happy to hear you had a good experience during your stay with us. Your positive comments will be shared with my entire team. Also, let me speak for our entire staff in saying THANK YOU for your concern to understand the bad review. Thanks again and look forward to your next visit... More 

Atlanta, Georgia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 4, 2015

We arrived at the RRI around 10pm on a Saturday night. We had not made a reservation however had looked at hotels online that morning and picked this one. We are use to budget hotels. We like budget hotels, we do not expect 5 star experience at budget hotels. However, I have never been treated so condescendingly, by anyone as... More 

Was this review helpful? Yes
Bob P, Manager at Red Roof Inn - Jacksonville Airport, responded to this review

I apologize for the experience you had at our inn. Our goal is to provide not only a clean, safe and value oriented location but one that makes our guests feel welcome throughout every part of their stay. In failing to do so at your check in we only discounted the other great features about our location. We can not... More 

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