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Red Roof Inn - Jacksonville Airport

1063 Airport Road, Jacksonville, FL 32218
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Red Roof Inn - Jacksonville Airport
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Red Roof Inn - Jacksonville Airport
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86 reviews from our community

Traveler rating
    19
    24
    18
    8
    17
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wichita, Kansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So I was moving to Florida and needed to find a rental house first. Have cats so needed an economical hotel that doesnt charge 15$ a night per cat and Red Roof Inn was reasonable with government rates. Found out quickly that there isnt a mini fidge or microwave unless you get the Deluxe or Superior rooms. Seeing i would... More 

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Savannah, GA
Top Contributor
53 reviews 53 reviews
45 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed April 12, 2015

First, after 2 stays at this establishment, I do not understand the bad reviews. The people who I have talked to behind the desk have always been nice and the place is kept clean( watched the worker myself clean up the outside while I was walking my dog). Even being next to the highway, the rooms are insulated enough where... More 

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Bob P, Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for your review and we are happy to hear you had a good experience during your stay with us. Your positive comments will be shared with my entire team. Also, let me speak for our entire staff in saying THANK YOU for your concern to understand the bad review. Thanks again and look forward to your next visit... More 

Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 4, 2015

We arrived at the RRI around 10pm on a Saturday night. We had not made a reservation however had looked at hotels online that morning and picked this one. We are use to budget hotels. We like budget hotels, we do not expect 5 star experience at budget hotels. However, I have never been treated so condescendingly, by anyone as... More 

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Bob P, Manager at Red Roof Inn - Jacksonville Airport, responded to this review

I apologize for the experience you had at our inn. Our goal is to provide not only a clean, safe and value oriented location but one that makes our guests feel welcome throughout every part of their stay. In failing to do so at your check in we only discounted the other great features about our location. We can not... More 

North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 26, 2015

Rude manager (ursula), rolling your eyes when customer asks about area around jacksonville. Didnt want to work with us..we have a construction company and we wanted 4 rooms for a month and she did not want to work with us... thank you MR BOB...you lost our business and $4000 with it. either work your self or hire someone else.. thank... More 

Was this review helpful? Yes 1
West Palm Beach, Florida
1 review
5 of 5 stars Reviewed February 22, 2015

We just checked out and our stay was very good. Everything was clean. The staff was very helpful, accommodating, and super nice. As we were leaving for the day everyone said good morning, a breath of fresh air! The beds and pillows were surprisingly comfortable. The only thing I found odd was there was no coffee pot in the room,... More 

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Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We are pleased to hear that you enjoyed your stay with us and our staff took such good care of you.Thank you so much for your recent review of your stay at Red Roof Inn Jacksonville Airport. Reviews such as yours are great incentive for our team as they continually work towards ensuring our guest satisfaction. Your positive comments will... More 

Salisbury, Massachusetts, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 29, 2015

We were driving to Florida, it was getting dark and this turned out to be a decent place to stay. Cheap and clean. Bed was fine. Nothing fancy but it was good enough. No airplane noise and there was food nearby. We wanted to stop here on the way back but the timing was off.

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Bob P, Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for taking time to write a review of our property. we really appreciate your business and look forward to seeing you again in the future. More 

Aurora, Colorado
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 15, 2015

We stayed in another Red Roof the night before and liked it a little better, and that was not much. Great location. Next to food and a gas station to top all the rental car before return. The bathroom door was punched in and a poor plaster job(really, white plaster) and painted to save money. The bed's were all swooped... More 

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Chester, Connecticut
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 21, 2014

We were flying out in the early morning and not arriving until after dinner. For that kind of stay, this place is fine. The price was right; the room was small and smelled of cleaning products - kind of a good thing, I guess. It was clean, plain and certainly adequate.

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Westhampton Beach, New York
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed November 16, 2014 via mobile

Free pets..free amenities(shampoo/conditioner) They have blowdryers on request..security/survellence so You can rest easily rooms were very clean and had fridge and micro....worth the price If your looking for 4star hotel your not going to find one under $50 but if you need a Please to crash for the night It is good.

Was this review helpful? Yes
Bob P, Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for taking time to write the review of our property. We are doing interior and exterior renovations to improve overall rating. I thank you for staying with us and look forward to seeing you again in the future. More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2014

Going into this hotel, we were hesitant due to alot of negative reviews here on Trip Advisor... however once we got here, we were relieved to find they were EXTREMELY EXAGGERATED. Rooms were very clean, no "Crackheads/prostitutes" no roaches or evidence of other vermin whatsoever... sounds like a lot of snobby people who were use to 5-star penthouses got "stuck"... More 

Was this review helpful? Yes 2
Bob P, Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you so much for your recent review of your stay at Red Roof Inn Jacksonville Airport. Reviews such as yours are great incentive for our team as they continually work towards ensuring our guest satisfaction. Your positive comments will be shared with them. As you mention we have a great rate and Red Roof is pet friendly and more... More 

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