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Red Roof Inn - Jacksonville Airport

1063 Airport Road, Jacksonville, FL 32218
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Red Roof Inn - Jacksonville Airport
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90 Reviews from our TripAdvisor Community

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Traveler rating
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    18
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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (20)
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    (22)
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Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

Well, to start I don't have any towels or soap in my room, so I don't know how I'll be able to bathe. I probably won't want to though because the floor is gross.... there are little hairs and dirt everywhere in the bathroom, and everywhere. The floor is wood and it's filthy. This is also a non smoking room.... More 

Was this review helpful? Yes
Seabrook Island, South Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We booked through Expedia, arrived at the hotel and my wife was afraid to stay there. This hotel is not clean and we did not feel secure so we cancelled our reservation at the front desk and left. I do not recommend it. The price is cheap but it wasn't worth it.

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Travelers are raving about these Jacksonville hotels

1 review
1 of 5 stars Reviewed 1 week ago

Unfortunately I paid for a week and couldn't get a refund. Ice machine is always down, & so called uneducated manager who can't run a hotel with a nasty attitude. Very bad experience. What will you do GM to run your hotel better? I expect an answer and will goto corporate.

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Powder Springs, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 26, 2015

We stopped at the Red Roof Inn, Jacksonville Airport. The front desk was manned by Micheal who was very good. He was even gracious to let me use a coupon. Our room was not the best. The carpet was a little smelly and stained. The bath tub had some black matter near the drain. The water was luke warm. The... More 

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Wichita, Kansas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 3, 2015

So I was moving to Florida and needed to find a rental house first. Have cats so needed an economical hotel that doesnt charge 15$ a night per cat and Red Roof Inn was reasonable with government rates. Found out quickly that there isnt a mini fidge or microwave unless you get the Deluxe or Superior rooms. Seeing i would... More 

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Savannah, GA
Level Contributor
55 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed April 12, 2015

First, after 2 stays at this establishment, I do not understand the bad reviews. The people who I have talked to behind the desk have always been nice and the place is kept clean( watched the worker myself clean up the outside while I was walking my dog). Even being next to the highway, the rooms are insulated enough where... More 

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Bob P, Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for your review and we are happy to hear you had a good experience during your stay with us. Your positive comments will be shared with my entire team. Also, let me speak for our entire staff in saying THANK YOU for your concern to understand the bad review. Thanks again and look forward to your next visit... More 

Atlanta, Georgia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 4, 2015

We arrived at the RRI around 10pm on a Saturday night. We had not made a reservation however had looked at hotels online that morning and picked this one. We are use to budget hotels. We like budget hotels, we do not expect 5 star experience at budget hotels. However, I have never been treated so condescendingly, by anyone as... More 

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Bob P, Manager at Red Roof Inn - Jacksonville Airport, responded to this review

I apologize for the experience you had at our inn. Our goal is to provide not only a clean, safe and value oriented location but one that makes our guests feel welcome throughout every part of their stay. In failing to do so at your check in we only discounted the other great features about our location. We can not... More 

North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 26, 2015

Rude manager (ursula), rolling your eyes when customer asks about area around jacksonville. Didnt want to work with us..we have a construction company and we wanted 4 rooms for a month and she did not want to work with us... thank you MR BOB...you lost our business and $4000 with it. either work your self or hire someone else.. thank... More 

Was this review helpful? Yes 1
West Palm Beach, Florida
1 review
5 of 5 stars Reviewed February 22, 2015

We just checked out and our stay was very good. Everything was clean. The staff was very helpful, accommodating, and super nice. As we were leaving for the day everyone said good morning, a breath of fresh air! The beds and pillows were surprisingly comfortable. The only thing I found odd was there was no coffee pot in the room,... More 

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Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We are pleased to hear that you enjoyed your stay with us and our staff took such good care of you.Thank you so much for your recent review of your stay at Red Roof Inn Jacksonville Airport. Reviews such as yours are great incentive for our team as they continually work towards ensuring our guest satisfaction. Your positive comments will... More 

Salisbury, Massachusetts, United States
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 29, 2015

We were driving to Florida, it was getting dark and this turned out to be a decent place to stay. Cheap and clean. Bed was fine. Nothing fancy but it was good enough. No airplane noise and there was food nearby. We wanted to stop here on the way back but the timing was off.

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Bob P, Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for taking time to write a review of our property. we really appreciate your business and look forward to seeing you again in the future. More 

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