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Red Roof Inn Jacksonville - Southpoint

6969 Lenoir Ave E, Jacksonville, FL 32216
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1 room 1 guest
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Red Roof Inn Jacksonville - Southpoint
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Red Roof Inn Jacksonville - Southpoint
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248 Reviews from our TripAdvisor Community

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Traveler rating
    110
    72
    44
    11
    11
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55
55
39
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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    (74)
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    (73)
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    (45)
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    (56)
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There are newer reviews for Red Roof Inn Jacksonville - Southpoint
See the most recent reviews
Leander, Texas
Level Contributor
115 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 22, 2013 via mobile

Thin towels and one wash cloth for a two queen bed room. We're told they had run out of wash clothes so had to suffice with one. Alarm clock had been dropped apparently with the side of it completely broken. And it was as dusty and dirty as I have ever seen. Behind nite stand were found empty candy wrappers,... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Thank you for taking the time to tell us about your experience at the Jacksonville - Southpoint Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the room cleanliness. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future.... More 

Wallkill, New York
1 review
5 of 5 stars Reviewed December 7, 2013

We found our room clean, modern and complete with amenities. The bed was comfortable. Staff members greeted us with smiles, and provided help efficiently. Special thanks to Alex, who went above and beyond by witnessing the start of our Saddle Sore (1000 miles in 24 hrs on motorcycle) making it possible for me to complete the requirements to become and... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Fama397, Thank you so much for your great review. We are happy that we had excelled in our service to you and enjoyed the comfortable bed and clean room. I will definitely pass on this review to all the staff especially to Alex. We hope to see you soon in our hotel on your future travel. Yours in Hospitality,... More 

Shelton, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 3, 2013

We had a great experience with this hotel from making the reservation to checking out. The rooms were brand new and clean. Their pet policy was great and the hotel didn't smell like pets were there at all. I really liked the simulated hardwood floors as carpet can be rather gross. All in all, we had a great stay for... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear LManders, We thank you for the great review about our inn and my staff. Our commitment to service and room cleanliness is what we strive for and we are so happy that we had excelled. I will definitely share the review to my staff and we hope to see you soon in your future travel. Enjoy the holidays. Yours... More 

Tallahassee
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed November 25, 2013

Stayed at this Red Roof Inn this weekend with my dog, and this place did everything right. The room was cheap, and there was no pet fee tacked on, and at that low price I was most impressed with the place. Pleasant and friendly reception both coming and going. Lobby was nice and immaculately clean, as was the room. As... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Jacksonville - Southpoint Red Roof. We are so glad that you liked our hardwood floors and your pet had been comfortable in staying in the room. I will make sure to share your comments with the rest of our... More 

Sarasota, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

We debated heading the remaining 5 or 6 hours home to Sarasota but decided arriving fresh the next day would be better. We stopped here around 7 in the evening and were delighted to find our dog was welcome, they had a lovely room, there was free wi-fi and a recommended take-out restaurant which provided a terrific meal. Everything was... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear CBisling, Thank you for your great review of our hotel. Yes we are pet friendly and accept pets on all our hotels. Free stay for the pets and we love that. We are greatful that you had acknowledged the efforts of my staff to give you a clean room and a great stay. Again we love you to come... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 6, 2013

Helpful staff. Terrific value and completely reliable. Low priced but not by skimping on appearance or comfort. Red Roof has developed a new concept in budget hotels which is uniquely effective. All equipment functional, all surfaces clean, and xomfortable bed.

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Thank you so much for your good review about our clean and modern look of our upgraded rooms. Our goal is to make our guests delighted about the hard work we put into. My staff and I will gladly enjoy the great review you had posted. We would like to see you on your next travel to the Jacksonville Area.... More 

orlando
2 reviews
5 of 5 stars Reviewed September 23, 2013

I stayed at the red roof inn in jacksonville last weekend, and I was "Wow" from the moment you walk in you are welcomed with a great smile from the Front desk agent, the check in was easy, went to the room it was PERFECT !!! smelled good, perfect temperature, enough towels.... It's located in a great location, great value... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear GwenOrlando, I would like to thank you and say the same "WOW" that you had recognized our efforts in maintaining our property and had exceeded your expectations. Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Jacksonville - Southpoint Red Roof. I will make sure to share... More 

Bloomfield Hills, Michigan
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 20, 2013

This hotel has been recently remodeled. The room we stayed in was on the third floor, spacious by RRI standards, clean, quiet, and comfortable. The staff is professional and courteous. It is located in a subdivision that included many other hotels. Shopping and restaurants are conveniently located nearby. I recommend this Red Roof Inn. They even have a pool. I... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Tom C, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Jacksonville - Southpoint Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our... More 

Ocoee
Level Contributor
3 reviews
4 of 5 stars Reviewed September 12, 2013

The front desk people are all very helpful and courteous. The rooms are very spacious and clean. Excellent price for what they have to offer. I will definitely recommend this hotel and plan on staying here for the next three months on a weekly basis

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Jacksonville - Southpoint Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. I am... More 

Aylesbury, England, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 11, 2013

I stayed here with friends in August 2013, we had a small suite with two double beds and a pull out sofa, two massive TV's, a kitchenette and bathroom. The room was good for what we needed and was always clean. The only complaint regarding the cleaning staff was that they knew there was four of us but every day... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Sir/Madam, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Jacksonville - Southpoint Red Roof. We are pleased that you had enjoyed your suite. Our hotel is very accessible from I-95 and can be seen from the highway. I will make sure to share your comments with... More 

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