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All 130 Jacksonville hotels

Red Roof Inn Jacksonville - Southpoint

2.0 of 5 Hotel   |   6969 Lenoir Ave E, Jacksonville, FL 32216
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78%
Ranked #40 of 130 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 9, 2012
Beverly J Winston-Salem, North Carolina, United States
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192 reviews from our community

Traveler rating
    93
    55
    31
    8
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
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  • German first
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English first
There are newer reviews for Red Roof Inn Jacksonville - Southpoint
See the most recent reviews
Winston-Salem, North Carolina, United States
1 review
5 of 5 stars Reviewed September 9, 2012

My uncle stayed at your Red Roof Inn from August 17 - August 21 and he is still talking about how nice and professional you were. He wants to thank you for going out and beyond on making his stay comfortable. My warmest congratulations to the hotel for their choice of personnel. They know how to really make you feel... More

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Beverly J, Thank you for your great review. appreciate your comments regarding your recent stay at the Jacksonville - Southpoint Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of my team. Positive guest feedback, like yours, is always an encouragement... More

Marianna
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed August 16, 2012 via mobile

I stay at this Red Roof Inn often. The rooms are spacious and clean, the rates are excellent, and Josephine and JB at the front desk are wonderful, courteous, and helpful. I recommend this hotel for a short or extended stay!

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear MIke P. Thank you for your wonderful review. We appreciate your comment about me and JB. We are there for you to give you and other guests the customer service and hospitality that we continue to excel. The inn will get a renovation hopefully this year and we would like to invite you to come and stay with us... More

Wimauma
1 review
5 of 5 stars Reviewed July 29, 2012

I think this Red Roof Inn have very mannerable workers that put fort and extra effort it pleasing you or getting you booking to your room which is a major plus. Nice rooms with much space in them that your not cramped up and your confrontable. Great prices for room that make it easier of my company book with you... More

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Thank you for the wonderful review. Yes, my staff are there for our guests like you to make your booking and check in as easy as possible. We certainly would like to help your company in getting the best deals in the area. At Red Roof Inn Jacksonville Southpoint, we like to excel in customer service and still be able... More

Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2012

We stayed here on July 5th on our way to Siesta Key Florida. Great Location near 95. The prices were good. Comfortable stay, would stop here again. Also Pet Friendly which is a plus when your traveling with animals. Check in and Check out was easy. Parking was good.Many restaurants near by.

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Thank you for your great review. We love having your pet. I hope that your pet got a treat courtesy of my desk clerk, Kim. It is good to know that our hotel is very accessible to I-95 which makes your travel easy. I will certainly share your comments to my staff. We hope to see you soon you can... More

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed July 21, 2012

Stayed at Red Roof Inn, Southpoint because of it's proximity to I95 while en route to South Florida. Check in was prompt and courteous, the room was clean and quiet. Very well appointed for the price! Would absolutely stay there again!

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Thank you for your review. Our guests will always give us their honest reviews about our inn. The good news is that our hotel will get a renovation this year. You will see a great change when you come and visit us again. I will share your comment to my staff. We hope to see you in the near future.... More

Carolina
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 19, 2012

Probably this is the first time that I don’t agree at all with a Tripadvisor rating. When I entered the hotel I thought that my reservation was on the wrong Red Roof Inn. Of course, based on so many 4+ ratings. I could say that the hotel is a normal 2.5 start with good price. Rooms were clean, but nothing... More

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

We would like to thank you in giving us a good review. Our hotel will be renovated this year and new beddings and lobby will be a good change for our inn. We invite you to come and stay with us again. I am sure you will love the change. Should you require any future reservation, please do not hesitate... More

2 reviews
4 of 5 stars Reviewed July 12, 2012 via mobile

Friendly staff and easy check-in. Rooms were clean. A nice no frills hotel.

Was this review helpful? Yes
Management response:

Thank you for your great response. Yes, our hotel is no frills but we have good and comfortable rooms and a great staff. I am glad that you had a good experience. Our hotel will have a renovation this year and we look forward for your return. Please let us know on your next arrival. Yours in Hospitality, Josephine Myers... More

Jacksonville, Florida
1 review
5 of 5 stars Reviewed July 10, 2012

Red Roof Inn seems to be overlooked, with all the other options out there. But Kim was fantastic, she understood my travel troubles and was willing to listen to my plites. Ms. Josephine Myers was AWEFUL however. You should NEVER YELL at a guest. Her attitude is "you GET to stay in my hotel" Trust me, lady, there are other... More

Was this review helpful? Yes
Management response:

I want to thank you for the review for Kim, my desk clerk, myself and my other staff. However, I am baffled on your comment about my yelling at a guest which is not my way of handling a guest concern. I have not recalled any incident for that matter. I sincerely apologize for your concern. My staff and I... More

Mississauga, Canada
Top Contributor
68 reviews 68 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 2, 2012

Let's be honest, Jacksonville does not have that many attractions like a touristical place, but if you are somewhere in the I95 beyond Daytona heading to the north, this hotel can be a good place to stay. It is a bussiness like hotel, place is quiet like the moon in a convenient zone, so you are not away from anything.... More

Was this review helpful? Yes
Management response:

Thank you for your great review. Comments like yours make us strive more to achieve our goal of excellent guest satisfaction. We can assure you that the upgrade on the bathroom will be done by this year. We hope to get our hotel renovation soon. I will share with my staff your review. Please do visit us again when you... More

Baxley, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 26, 2012

I was on a business trip to Jacksonville and the company I work for had booked us elsewhere, but the booking never went through and it was more then 6 miles away from where we needed to work. When I found this out, I immediately went to the Red Roof Inn Southpoint to book myself and 2 others into the... More

Was this review helpful? Yes
Management response:

What a fantastic review!!! Thank you for your loyalty and the business that you have been giving us. My staff and I especially Kim are truly greatful that we had continued serving you to the standards of hospitality. We will continue improving our services and hopefully to serve you again in the near future. The hotel will be renovated this... More

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Additional Information about Red Roof Inn Jacksonville - Southpoint

Address: 6969 Lenoir Ave E, Jacksonville, FL 32216
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Jacksonville - Southpoint 2*
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Also Known As:
Red Roof Inn - Southpoint Hotel Jacksonville
Red Roof Inn Jacksonville
Jacksonville Red Roof Inn

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