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All 131 Jacksonville hotels

Red Roof Inn Jacksonville - Southpoint

2.0 of 5 Hotel   |   6969 Lenoir Ave E, Jacksonville, FL 32216
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Red Roof Inn Jacksonville - Southpoint
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78%
Ranked #40 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed July 19, 2012
JEGCarolina Carolina
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  • Reviews (187)
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187 people have reviewed this hotel

Traveler rating
    91
    54
    29
    8
    5
See reviews for
37
43
30
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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There are newer reviews for Red Roof Inn Jacksonville - Southpoint
See the most recent reviews
Carolina
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 19, 2012

Probably this is the first time that I don’t agree at all with a Tripadvisor rating. When I entered the hotel I thought that my reservation was on the wrong Red Roof Inn. Of course, based on so many 4+ ratings. I could say that the hotel is a normal 2.5 start with good price. Rooms were clean, but nothing... More

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

We would like to thank you in giving us a good review. Our hotel will be renovated this year and new beddings and lobby will be a good change for our inn. We invite you to come and stay with us again. I am sure you will love the change. Should you require any future reservation, please do not hesitate... More

2 reviews
4 of 5 stars Reviewed July 12, 2012 via mobile

Friendly staff and easy check-in. Rooms were clean. A nice no frills hotel.

Was this review helpful? Yes
Management response:

Thank you for your great response. Yes, our hotel is no frills but we have good and comfortable rooms and a great staff. I am glad that you had a good experience. Our hotel will have a renovation this year and we look forward for your return. Please let us know on your next arrival. Yours in Hospitality, Josephine Myers... More

Jacksonville, Florida
1 review
5 of 5 stars Reviewed July 10, 2012

Red Roof Inn seems to be overlooked, with all the other options out there. But Kim was fantastic, she understood my travel troubles and was willing to listen to my plites. Ms. Josephine Myers was AWEFUL however. You should NEVER YELL at a guest. Her attitude is "you GET to stay in my hotel" Trust me, lady, there are other... More

Was this review helpful? Yes
Management response:

I want to thank you for the review for Kim, my desk clerk, myself and my other staff. However, I am baffled on your comment about my yelling at a guest which is not my way of handling a guest concern. I have not recalled any incident for that matter. I sincerely apologize for your concern. My staff and I... More

Mississauga, Canada
Top Contributor
68 reviews 68 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 2, 2012

Let's be honest, Jacksonville does not have that many attractions like a touristical place, but if you are somewhere in the I95 beyond Daytona heading to the north, this hotel can be a good place to stay. It is a bussiness like hotel, place is quiet like the moon in a convenient zone, so you are not away from anything.... More

Was this review helpful? Yes
Management response:

Thank you for your great review. Comments like yours make us strive more to achieve our goal of excellent guest satisfaction. We can assure you that the upgrade on the bathroom will be done by this year. We hope to get our hotel renovation soon. I will share with my staff your review. Please do visit us again when you... More

Baxley, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 26, 2012

I was on a business trip to Jacksonville and the company I work for had booked us elsewhere, but the booking never went through and it was more then 6 miles away from where we needed to work. When I found this out, I immediately went to the Red Roof Inn Southpoint to book myself and 2 others into the... More

Was this review helpful? Yes
Management response:

What a fantastic review!!! Thank you for your loyalty and the business that you have been giving us. My staff and I especially Kim are truly greatful that we had continued serving you to the standards of hospitality. We will continue improving our services and hopefully to serve you again in the near future. The hotel will be renovated this... More

Silver Creek, New York
Contributor
19 reviews 19 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 22, 2012

Found this hotel very clean, was on the 5th floor had very loud people next to me . in the morning i talked with the GM she gave me a upgrade to a king room. and took my concerns very seriously. As far as hotel room went a/c was good very clean shower pressure was perfect. beds soft and tv... More

Was this review helpful? Yes
Management response:

I would like to thank you for the wonderful review. I do take it seriously when my guests would not able to sleep comfortably due to some disturbance. We take pride in making you and all our guests' stay in our clean and comfortable rooms as well. The good news is that we are renovating and we want you to... More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2012

I was travelling down the East Coast with a small dog. I made a reservation at the Red Roof Inn Southpoint for one night. The hotel is located very near I-95, which made my coming and going very easy. The hotel is relatively new. I checked in with Kim at the front desk, who gave great service and facilitated my... More

Was this review helpful? Yes 1
Management response:

Thank you for the great review. We take pride in making all our guests happy and comfortable in thier stay. I am glad Kim, my desk clerk, had assisted your checkin and your pet with ease. The good news is that the hotel will get a facelift soon and we hope that you can experience the new beds and relax... More

Margarita Island, Venezuela
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2012

I was very please with the assistence of all the staff in the Hotel. Our housekeeper Ms. Kalena was excellent. She take care so nicely of our room during the 14 days I was there. I select the Red Roof Inn Southpoint for the location and price. Also, I want to thank you all the help at the front desk.... More

Was this review helpful? Yes 1
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Ms. Mercedes A. Thank you for the wonderful review about my hotel and Kalena, our housekeeper GSR. I am delighted that she took care of your room and your stay was memorable. We pride ourselves in giving quality rooms and excellent customer service. I will surely pass the compliments to the rest of the team especially to the front... More

Ottumwa, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2012

My wife and I and our little puppy Davey were here inJanuary at which time we received just the best customer service ever in our travels. Kim was our host at that time. Today I checked back into the Red Roof and Kim was there at the front desk waiting for me again. She was friendly and professional and even... More

Was this review helpful? Yes 1
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

We would like to welcome you back !!!! Thank you for the great review and choosing to stay with us again. Kim had been a wonderful asset in my inn and she sure does a good job at the front desk welcoming our guests like you. She sure is an Innkeeper !! Our goal is to have our guests experience... More

Janesville, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2012

My wife and I traveled to Jacksonville for the The Players golf tournament held in nearby Ponte Vedra Beach. We stayed from May 10 thru may 14. We chose the Red Roof Inn Southpoint because of location and price. We read reviews from others before booking. We read a lot of reviews from people staying on business and for loved... More

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Thank you so much for the great review. My staff and I are very passionate in getting things done the right way that is clean,comfortable rooms and courteous staff. I am glad that you had used our pool for a couple of times. The good news is that I will have new pool furnniture and will make the pool surroundings... More

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Additional Information about Red Roof Inn Jacksonville - Southpoint

Address: 6969 Lenoir Ave E, Jacksonville, FL 32216
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Jacksonville - Southpoint 2*
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Also Known As:
Red Roof Inn - Southpoint Hotel Jacksonville
Red Roof Inn Jacksonville
Jacksonville Red Roof Inn

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#5 Best Value Hotel in Jacksonville #30 Business Hotel in Jacksonville
Hotel Class
Number of rooms
127

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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