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All 131 Jacksonville hotels

Red Roof Inn Jacksonville - Southpoint

2.0 of 5 Hotel   |   6969 Lenoir Ave E, Jacksonville, FL 32216
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Red Roof Inn Jacksonville - Southpoint
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Ranked #43 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 16, 2014
Joseph W
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201 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Roof Inn Jacksonville - Southpoint
See the most recent reviews
1 review
5 of 5 stars Reviewed September 16, 2014

My stay here has been superb. They are pet friendly, and the whole staff has been the epitome of great. My favorites have been Cassie, Mark, Karla, and Alex. These men and women have gone above and beyond what was required, just to make my stay superb. I don't know how much they Mme, but it is not nearly enough... More

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Joseph W, WOW! Thank you for recognizing my staff especially Cassie, Mark, Karla and Alex, I will pass on your review. It is our passion to give superior customer service and clean, comfortable rooms. We have to mention our HDTV with a good line of channels that is an added feature in our rooms. The Red Roof Inn chain... More

1 review
5 of 5 stars Reviewed September 9, 2014

This hotel was fantastic for my birthday getaway! The front desk associate was so helpful, even calling our room after we checked in to make sure we had everything we needed. Even with me being a smoker in a 100% smoking free hotel, she made sure we had a room close to the exit to make it convenient for me... More

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Kate P, Belated Happy Birthday!! We are so delighted to hear that you had enjoyed your stay with us. Thank you for the wonderful review about the room rates, accessibility of the hotel from the interstate, your room that was prepared for you by my housekeeping staff and the pleasant and courteous check in of the front desk guest... More

West Palm Beach, Florida
1 review
4 of 5 stars Reviewed August 28, 2014

I've stayed at this particular red roof on several occasions Jo the GM always des a terrific job in keeping the hotel clean and the staff is always friendly. Kim at the desk seems to always be there when I check in and is always in a chipper mood. For the dollar this is a great hotel in a good... More

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Mike W, I want to thank you for your great review and your continued patronage in my property. Kim is one of my best guest service representative who goes above and beyond her call of duty. I will share your review to the rest of my team. We hope to see you again in your next travel to Jacksonville.... More

Creston, Ohio
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 26, 2014

We took our ChiWinnie on vaca with us. We needed rooms that allow dogs. Murry really like his stay. The cost wasn't bad and the room was clean. I was a little disappointed that there was no blow dryer in the room. But there was one at the front desk. I was also disappointed that there wasn't breakfast included with... More

Was this review helpful? Yes 1
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Maggie Mae R, Thank you for your review. We love pets and we let them stay free. There are several deluxe rooms with microwave , iron/board and blow dryer. Rates for those rooms are affordable. The front desk has the blow dryers for no charge. I am glad you were able to get one for your use. Unfortunately we... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 11, 2014

On the plus side: room was clean - for the most part. Decent area. NO additional pet fee was nice. Lobby area was clean. Nice TV On the minus side : booking.com site shows room as having, "A flat-screen TV comes standard in each room at Red Roof Inn Jacksonville Southpoint. A microwave, refrigerator, and coffee machine are included." Eh,... More

Was this review helpful? Yes 1
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Susan H, Thank you for your review. We love pets so no pet fee is a great add on to our service. There are other rooms with a nominal fee and it includes the microfridge, iron and iron boards. Please book your reservations on our website for the different room types we can offer. I will speak to my... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

I arrived at this hotel on Aug. 6 and checked out on Aug. 10th. Upon my arrival, my check in was very good. The clerk was very friendly. It wasn't until I entered my room, where I started to change my mind about staying. My room was OK but the bathroom was disgusting. I didn't want to complain, but, as... More

Was this review helpful? Yes 1
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear JoanyePN, Thank you for your great review. I am pleased that Karla, Tina and the female night auditor made a difference in your stay inspite of the fallback on the bathroom cleanliness. I will certainly speak to all my housekeepers to do a better job in detailing the bathroom. We would like to assure that your concern will be... More

Doylestown, Pennsylvania
1 review
5 of 5 stars Reviewed August 4, 2014

After driving 18 hours from philly in a Penske truck we were just to tired to keep going. At this point we could have stayed anywhere, but Tiant, the over night guy was so amazingly helpful that we couldn't imagine staying anywhere else. He helped with parking our 40' long vehicle, gave us a great rate because we had two... More

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Jason McMumm, Thank you for giving us a great review, It was great that my staff associate had helped you in the getting your truck get a spot in parking lot. I appreciate your comments regarding your recent stay at the Jacksonville - Southpoint Red Roof. We always enjoy hearing about the positive experiences our guests have at our... More

Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 1, 2014 via mobile

I'm very disappointed in this stay, due to the fact, I'm writing this review at 1:15am, because we had to switch rooms, where a bug was crawling on me while I was trying to sleep. I turned the light on and there it was in bed with me. I tried to kill it but no success, I started looking for... More

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Duch319, Thank you for taking the time to tell us about your experience at the Jacksonville - Southpoint Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. I will advice the Ecolab Technician to do a full pest rotation in this quarter. I will check on the room change log... More

Philadelphia, Pennsylvania, United States
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 9, 2014

This is a spotlessly clean, quiet recently remodeled hotel with an easy off and on to I95. Found it through Tripadvisor reviews and found it to be excellent. Very easy check in/out. Beds were like heaven!!

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Maureen D. Thank you for the great review. We are delighted that you found our hotel with an easy access on I-95. We pride ourselves in maintaining a clean and comfortable room. Our Serta beds makes a difference when one goes to sleep. I am glad you loved it. Our televisions are on HD and is great add on... More

Chattanooga, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

I, first, became familiar with this motel about 4 years ago. I had some medical problems and I wuz having tests run at The Mayo Clinic. After 3 different times of tests, etc at Mayo---we decided on surgery (4th stay). Each of the stays lasted at least 5 to 7 days. The last stay lasted over 14 days(I wuz a... More

Was this review helpful? Yes 1
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear SteveGilbert69, Wow!! Thank you so much for the fantastic review. We are so delighted that you had been so loyal to us and we in return had provided you with our superb service with clean and comfortable rooms. My staff and I follows our commitment to our guests and that is to do the job right the first time.... More

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Additional Information about Red Roof Inn Jacksonville - Southpoint

Address: 6969 Lenoir Ave E, Jacksonville, FL 32216
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Jacksonville - Southpoint 2*
Number of rooms: 127
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Also Known As:
Red Roof Inn - Southpoint Hotel Jacksonville
Red Roof Inn Jacksonville
Jacksonville Red Roof Inn

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