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All 132 Jacksonville hotels

Red Roof Inn Jacksonville - Southpoint

2.0 of 5 Hotel   |   6969 Lenoir Ave E, Jacksonville, FL 32216
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Red Roof Inn Jacksonville - Southpoint
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Ranked #42 of 132 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed September 19, 2014
janetdominy Brunswick, Georgia
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202 reviews from our community

Traveler rating
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    35
    8
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Roof Inn Jacksonville - Southpoint
See the most recent reviews
Brunswick, Georgia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 19, 2014

Check in took forever. I wasn't sure if the reservation was ok because the desk clerk barely spoke. Lobby was clean and very basic. Room keys were weird. I shudder to think how much they charge if you loose one. Room was just weird. It felt more like an institution than a hotel room. Only two lumpy pillows on the... More 

Was this review helpful? Yes 1
Traveller69094, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear JanetDominy, Thank you for your review. We have Superior deluxe double rooms that has a microwave, iron/board, in-room coffee maker and a hair dryer, For a nominal fee you can avail these upgraded rooms. I think you rented a standard double room. Please request to see our deluxe rooms or our suites in your next visit. I will make... More 

1 review
5 of 5 stars Reviewed September 16, 2014

My stay here has been superb. They are pet friendly, and the whole staff has been the epitome of great. My favorites have been Cassie, Mark, Karla, and Alex. These men and women have gone above and beyond what was required, just to make my stay superb. I don't know how much they Mme, but it is not nearly enough... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Joseph W, WOW! Thank you for recognizing my staff especially Cassie, Mark, Karla and Alex, I will pass on your review. It is our passion to give superior customer service and clean, comfortable rooms. We have to mention our HDTV with a good line of channels that is an added feature in our rooms. The Red Roof Inn chain... More 

1 review
5 of 5 stars Reviewed September 9, 2014

This hotel was fantastic for my birthday getaway! The front desk associate was so helpful, even calling our room after we checked in to make sure we had everything we needed. Even with me being a smoker in a 100% smoking free hotel, she made sure we had a room close to the exit to make it convenient for me... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Kate P, Belated Happy Birthday!! We are so delighted to hear that you had enjoyed your stay with us. Thank you for the wonderful review about the room rates, accessibility of the hotel from the interstate, your room that was prepared for you by my housekeeping staff and the pleasant and courteous check in of the front desk guest... More 

West Palm Beach, Florida
1 review
4 of 5 stars Reviewed August 28, 2014

I've stayed at this particular red roof on several occasions Jo the GM always des a terrific job in keeping the hotel clean and the staff is always friendly. Kim at the desk seems to always be there when I check in and is always in a chipper mood. For the dollar this is a great hotel in a good... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Mike W, I want to thank you for your great review and your continued patronage in my property. Kim is one of my best guest service representative who goes above and beyond her call of duty. I will share your review to the rest of my team. We hope to see you again in your next travel to Jacksonville.... More 

Creston, Ohio
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 26, 2014

We took our ChiWinnie on vaca with us. We needed rooms that allow dogs. Murry really like his stay. The cost wasn't bad and the room was clean. I was a little disappointed that there was no blow dryer in the room. But there was one at the front desk. I was also disappointed that there wasn't breakfast included with... More 

Was this review helpful? Yes 1
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Maggie Mae R, Thank you for your review. We love pets and we let them stay free. There are several deluxe rooms with microwave , iron/board and blow dryer. Rates for those rooms are affordable. The front desk has the blow dryers for no charge. I am glad you were able to get one for your use. Unfortunately we... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 11, 2014

On the plus side: room was clean - for the most part. Decent area. NO additional pet fee was nice. Lobby area was clean. Nice TV On the minus side : booking.com site shows room as having, "A flat-screen TV comes standard in each room at Red Roof Inn Jacksonville Southpoint. A microwave, refrigerator, and coffee machine are included." Eh,... More 

Was this review helpful? Yes 1
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Susan H, Thank you for your review. We love pets so no pet fee is a great add on to our service. There are other rooms with a nominal fee and it includes the microfridge, iron and iron boards. Please book your reservations on our website for the different room types we can offer. I will speak to my... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

I arrived at this hotel on Aug. 6 and checked out on Aug. 10th. Upon my arrival, my check in was very good. The clerk was very friendly. It wasn't until I entered my room, where I started to change my mind about staying. My room was OK but the bathroom was disgusting. I didn't want to complain, but, as... More 

Was this review helpful? Yes 1
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear JoanyePN, Thank you for your great review. I am pleased that Karla, Tina and the female night auditor made a difference in your stay inspite of the fallback on the bathroom cleanliness. I will certainly speak to all my housekeepers to do a better job in detailing the bathroom. We would like to assure that your concern will be... More 

Doylestown, Pennsylvania
1 review
5 of 5 stars Reviewed August 4, 2014

After driving 18 hours from philly in a Penske truck we were just to tired to keep going. At this point we could have stayed anywhere, but Tiant, the over night guy was so amazingly helpful that we couldn't imagine staying anywhere else. He helped with parking our 40' long vehicle, gave us a great rate because we had two... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Jason McMumm, Thank you for giving us a great review, It was great that my staff associate had helped you in the getting your truck get a spot in parking lot. I appreciate your comments regarding your recent stay at the Jacksonville - Southpoint Red Roof. We always enjoy hearing about the positive experiences our guests have at our... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 1, 2014 via mobile

I'm very disappointed in this stay, due to the fact, I'm writing this review at 1:15am, because we had to switch rooms, where a bug was crawling on me while I was trying to sleep. I turned the light on and there it was in bed with me. I tried to kill it but no success, I started looking for... More 

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Duch319, Thank you for taking the time to tell us about your experience at the Jacksonville - Southpoint Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. I will advice the Ecolab Technician to do a full pest rotation in this quarter. I will check on the room change log... More 

Philadelphia, Pennsylvania, United States
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 9, 2014

This is a spotlessly clean, quiet recently remodeled hotel with an easy off and on to I95. Found it through Tripadvisor reviews and found it to be excellent. Very easy check in/out. Beds were like heaven!!

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Maureen D. Thank you for the great review. We are delighted that you found our hotel with an easy access on I-95. We pride ourselves in maintaining a clean and comfortable room. Our Serta beds makes a difference when one goes to sleep. I am glad you loved it. Our televisions are on HD and is great add on... More 

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Additional Information about Red Roof Inn Jacksonville - Southpoint

Address: 6969 Lenoir Ave E, Jacksonville, FL 32216
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Jacksonville - Southpoint 2*
Number of rooms: 127
Reservation Options:
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Also Known As:
Red Roof Inn - Southpoint Hotel Jacksonville
Red Roof Inn Jacksonville
Jacksonville Red Roof Inn
Hotel Style:
#3 Best Value Hotel in Jacksonville
#36 Business Hotel in Jacksonville

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