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Red Roof Inn Jacksonville - Southpoint

Certificate of Excellence
6969 Lenoir Ave E, Jacksonville, FL 32216
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Red Roof Inn Jacksonville - Southpoint
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Red Roof Inn Jacksonville - Southpoint
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223 reviews from our community

Traveler rating
    102
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    40
    9
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Roof Inn Jacksonville - Southpoint
See the most recent reviews
2 reviews
5 of 5 stars Reviewed February 22, 2015

Clean and spacious room - courteous, customer oriented service ( special kudos to Mark and Cassie) - the Jacksonville Red Roof Southpoint has an excellent location right off of I-95 in a hotel park area. Well above what you would expect for an economy dog-friendly hotel.

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Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Chuffed2, Thank you for the 5 star review about our property. We are fortunate to have Mark and Cassie as our team players who goes above and beyond their call of duty. The hotel is close to the I-95 exit which makes it accessible for travel needs. Surrounding restaurants within walking distance is also a plus. We hope you... More 

Frankfurt, Germany
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 4, 2015

Stopped here on our way to Miami. Right off 95 on the south end of Jacksonville. We arrived after midnight and left at about 8:00am. Check in was painless, rooms were clean and comfortable and check out was quick. Couldn't be happier with the experience.

Was this review helpful? Yes 1
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Hansi74, Thank you for the 5 star review. We are pleased that your check in and check out was a breeze and the room was clean and affordable. We pride ourselves with great service, good pricing and clean rooms. With all the other hotels around us you chose to stay in our hotel and we our most grateful. I... More 

1 review
5 of 5 stars Reviewed February 4, 2015

my experience here was absolutely pleasant night clerk was very attentive she was very kind and more than willing to go out of her way to help me she was very sweet very thorough when I ask questions and all out just an outstanding human being I think she should be recognized for her kindness for her outstanding job abilities... More 

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Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

ChristiaT11, Thank you for your great review about Kim who is superb in customer service. She is one of a kind when it comes to great customer service. I am sure that she had read your review and is appreciates your kind words to her. We hope to see you in your next visit here in Jacksonville. Yours in Hospitality,... More 

Crown Point, Indiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2015

Check in and out went smooth price was very fair. Location was great. Close to everything. And little traffic. But you'll have to drive to stores, and restaurants. But only a couple minutes. It was only about 15 minutes to the beach. And there's was an amazing outdoor shopping mall just a couple exits east of the hotel. I will... More 

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Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear KJB, Thank your for the 5 Star Review. We are delighted that you had enjoyed our location that is only 15 minutes from the beach, our comfortable rooms with HD TV and Serta beds, micro fridge and most of all our affordable price. Restaurants within walking distance is also plus. We hope to see you in your next travel... More 

2 reviews
4 of 5 stars Reviewed January 28, 2015

The staff was nice. The room was clean. The hotel was close several restuarants and it was just a few miles from the St. Johns Town Center and the only Cheesecake Factory in the whole city. I would stay here again.

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Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Lakesha B, Thank you for your review and for recognizing my staff. They work so hard in providing clean rooms and superior guest service. The restaurants within walking distance is a great value to guests like you. I will share your review to my staff who will be delighted that they were recognized. It gives them good morale to... More 

Lehigh Acres, Florida
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 28, 2015

Great price, convenient location, clean, comfortable, helpful staff, and pet friendly! Hubby would like an extra chair to help with clothes changing. Thanks, Kelly, for putting up with all our questions! Will definitely be back!

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Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Janis S, Thank you for your great review and for mentioning Kelly for answering your inquiries. We have a good location close on I-95 and with the interchange being constructed will be more accessible to all travelers. There will be no impact on travel whatsoever. Restaurants within walking distance is still a great value to our clients. I will... More 

Egg Harbor Township, New Jersey
Top Contributor
51 reviews 51 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 26, 2015

While traveling, I chose this location for one evening. The location is right off of I 95 in a grouping of hotels. Food and gas nearby. However, when checking in, I noticed the many fingerprints on the windows and doors, tile floor was filthy. The clerk was fine, did his job, not overly pleasant, just did his job. The room... More 

Was this review helpful? Yes 1
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Yellowrose383, Thank you for your review. I will remind my front desk staff on their shifts to constantly clean the glass doors and floors. I am working on getting the shower walls done and hopefully it will be soon. We are fortunate that several restaurants are within walking distance and you get to enjoy them. We look forward on... More 

Marianna, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 24, 2015

I stay here with my husband at least once a month due to being a Mayo Clinic patient. The staff is always attentive to my needs, the hotel is extremely polite and professional, Kim, Kelly, Tina, Mrs. Jo, Mrs. Carol and Crystal. There is also a Cracker Barrel near by. Kim LeBlanc

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Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear KimL, Thank you so much for the 4 star review. Kim, Kelly, Tina, Crystal, Ms. Carol and myself will always be at your service when you come for your Mayo Clinic travel. I am so fortunate that you chose our inn amongst the others. Our Mayo Clinic rates will always be available on your next visit. Cracker Barrell is... More 

Mount Juliet
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 24, 2015

The two ladys at checkin were very nice. The night guy was a little stiff with not much personality. The room is very clean and well stocked. The bathroom sink has cracks in it and needs replacing. The TV selections are okay, but not extravagant. It is also close to a Cracker Barrell which had very good food. The price... More 

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Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear DavidSMountJ, Thank you for recognizing my desk clerks for their hospitality. I will let my night auditor to smile more and be friendlier. We are delighted that you liked a well appointed room and the cleanliness as well. So sorry that the TV selections were not that great. The restaurants are walking distance and it give guests like you... More 

Elizabeth City, North Carolina, United States
Top Contributor
55 reviews 55 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 11, 2015

Very nice no problems at all. Very clean , comfortable beds. Did not try breakfast left before it was served. Lots of places to eat close by. This was also a rewards stay from Red Roof so it was free ,gota love Red Roof Inn.

Was this review helpful? Yes
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Donnie S, Thank you for the review about our inn. We are delighted that you slept good in our Serta beds. Our hotel is situated to walking distance restaurants and several fast food joints. My housekeepers works hard to offer you and all our guests clean and comfortable rooms. I will share this great review to my staff. We... More 

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