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All 131 Jacksonville hotels

SpringHill Suites Jacksonville / Deerwood

3.0 of 5 Hotel   |   4385 South Side Blvd., Jacksonville, FL 32246
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59%
Ranked #69 of 131 hotels in Jacksonville
A recent review
5 of 5 stars reviewed 5 days ago
CAM-RVA Richmond, Virginia
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86 people have reviewed this hotel

Traveler rating
    29
    20
    24
    9
    4
See reviews for
28
14
5
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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  • Any
English first
Richmond, Virginia
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Never stayed at one before. Liked it a lot for the money. Hotel was quiet. Beds were comfortable and the room was clean. The breakfast was one of the better hotel ones - a fair amount of healthy choices available.

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Orlando, Florida
Top Contributor
69 reviews 69 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights as I was attending a training session in the area. The room was large and adequate for its purpose. Before getting to the hotel I reviewed on the website what was included in the room features, utensils were listed. When i brought my dinner back from a to-go order one night I looked for... More

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Mike S, General Manager at SpringHill Suites Jacksonville / Deerwood, responded to this review

Thank you for your review on Trip Advisor. As the new General Manager of the hotel I value all guest feedback and utilize it as a means of making our service and over all product better for every guest that stays here. I can assure you I have already addressed some of the issues you experienced. We look forward to... More

Bartow, Florida
Top Contributor
66 reviews 66 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed February 9, 2014

Location is great - lots of shopping & restaurants nearby. We checked-in quickly and courteously around 2:15 on a Friday afternoon. Our room (410) was ready and very clean - no stains noticed and bathroom area was very bright and clean. The room is somewhat dated (formica countertops) but still very clean, in good repair, and comfortable. The bed was... More

Was this review helpful? Yes 1
Mike S, General Manager at SpringHill Suites Jacksonville / Deerwood, responded to this review

Thank you for your kind review on Trip Advisor. We value your feedback and are pleased that you truly enjoyed your stay with us. I will share your feedback with my team. We look forward to seeing you again Respectfully, Mike Seigneur More

Rotterdam, The Netherlands
Contributor
17 reviews 17 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 25, 2014

Location: 4 Cleanliness: 4 Bathroom: 3 Amenities: 3 Room Space: 4 Bed and Matrass : 3 Staff: 4 TIP: Book directyl at the hotel own website; usually cheaper than all the other hotel websites. Remember that Jacksonville is a typicall car city: you need a car in this city to move around. In the direct vicinity of this hotel there... More

Was this review helpful? Yes 1
Fran A, General Manager at SpringHill Suites Jacksonville / Deerwood, responded to this review

Thank you for your comments. Our mission is to ensure you had an excellent experience and received superior service from our team. We will look forward to seeing you in the future at Springhill Suites Jacksonville. More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2014

This is a lovely hotel to stay in. The rooms were clean and smell fresh - the view from the window was great - easy access to bars and restaurants (if you don't have a car you can walk) - the staff were excellent.

Was this review helpful? Yes 1
Fran A, General Manager at SpringHill Suites Jacksonville / Deerwood, responded to this review

Thank you for staying with us and sharing your experience! I am happy to hear you enjoyed your stay with us! I will share your great comments with our team. We hope to see you again soon at Springhill Suites Jacksonville. More

Germantown, Maryland
Contributor
18 reviews 18 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed January 4, 2014

We stayed in this hotel as a stopover during our drive between where we vacationed and our home. We arrived late in the evening and were exhausted from the activities and the drive we'd made. When I arrived in the room, it was dark outside. So the first thing I did was go to the window to close the curtains.... More

Was this review helpful? Yes 1
Fran A, General Manager at SpringHill Suites Jacksonville / Deerwood, responded to this review

I sincerely apologize for the numerous issues you had during your stay here at the SpringHill Suites Jacksonville/Deerwood. Our goal is to provide our guests with a clean and comfortable atmosphere throughout their entire stay. I see these standards were not met during your visit and I will address this with my staff immediatley to make sure this does not... More

Vidalia, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 2, 2014

Four members of our group stayed at the hotel on 12/13/2013. We left the hotel before 11:oo A.M. checkout. Upon realizing that a smartphone was left in the room, we tried 8-10 times to call the front desk. The phone call was never answered and we returned to the hotel to find that housekeeping had already stripped the beds. We... More

Was this review helpful? Yes 1
Fran A, General Manager at SpringHill Suites Jacksonville / Deerwood, responded to this review

I would first like to thank you for staying at our property. I do apologize on behalf of all of the staff members here at the SpringHill Suites Jacksonville/Deerwood. I am extremely disturbed by the way this issue was handled. I will look into this matter further and assure you this will not happen again if you choose to stay... More

Kennesaw, Georgia
Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 28, 2013 via mobile

Great location, value priced, solid housekeeping staff. The check-in experience was also very nice. Breakfast experience feels like being in a refugee camp. Dunkin Donuts nearby is a better alternative. My wife was upset at the cleanliness of the glass tumblers in the room. I would stay there again. In fact, I go there each DEC while visiting friends in... More

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Monroe, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2013

I arrived at this hotel around 1:30 am (morning). I had just left another Marriott hotel where I had encountered very insensitive behavior from the front desk staff. When I arrived at this hotel I was treated with extraordinary kindness by "William and Tameka" night auditors. They were both extremely concerned about my unlikely experience and conducted themselves professionally. As... More

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Orlando, Florida
2 reviews
3 of 5 stars Reviewed November 30, 2013

Nov 30 ,great location .when checking in fast , over kill on the holiday scent in the lobby, in the morning breakfast was very behind from the very start may be 12 or so bagels still wrap in plastic from the day before this person only works on the weekend .I hope the person during the week does better at... More

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Additional Information about SpringHill Suites Jacksonville / Deerwood

Also Known As:
Springhill Suites Jacksonville / Deerwood Hotel Jacksonville
Springhill Suites Jacksonville / Deerwood Hotel
Springhill Suites Jacksonville
Springhill Suites Jacksonville Deerwood
Address: 4385 South Side Blvd., Jacksonville, FL 32246
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#69 Romantic Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Jacksonville / Deerwood 3*
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