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Comfort Suites Airport

2.5 of 5 1180 Airport Road, Jacksonville, FL 32218
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Comfort Suites Airport
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Comfort Suites Airport
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104 reviews from our community

Traveler rating
    44
    31
    15
    9
    5
See reviews for
31
35
9
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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    (23)
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USA
Top Contributor
57 reviews 57 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 12, 2014

We stayed here on our way to the Dominican Republic. We stayed the night, parked our car and rode the shuttle to the airport. When we got back shuttle picked us up and we stayed another night. That was very convient. Very nice place, people are extreamly nice, they went the extra mile. I will always stay here when we... More 

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much. We will be looking forward to your next visit. Please expect the same service or better that you received. ...Tina Patel More 

Tryon, North Carolina
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

My husband and I were returning from the north to the south for the winter. We enjoy stopping mid way to relax and help with our transition. We were delighted to find this hotel, finding it neat, clean, comfortable and friendly. We were delighted to find numerous restaurants nearby and a large mall. The bed was comfortable, room quiet and... More 

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Wow!! Thank You for complimenting our hotel and the staff. Reviews like yours are what keeps us going!!! We hope to see you again on your next cruise or anytime you are in town! ...Thank You ...Tina Patel More 

Savannah, Georgia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 7, 2014

Stayed here for 1 night and couldn't wait to leave. The first room they gave us had an awful smell like an old smelly pool or gym and there was a heavy fan going. The desk clerk immediately apologized as she had forgotten about the problem in that room and moved us to a new room. When we asked for... More 

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We Thank You for staying with us, and I would like to apologize for the issues at our hotel. I am sorry you did not enjoy our Free Full Hot Breakfast, we have a variety to choose from i.e.: Hot Foods, Pastries, Breads, Fresh Fruits, Yogurts, 2 types of Waffles, Oatmeal, Grits etc. The front desk was not... More 

West Bend
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

My family and I (4 people total) stayed two nights here before our cruise. Our 2-queen bed suite was perfect, lots of room for all of us! The beds were comfortable, everything was clean and modern. We were very pleased with the breakfast- quite the spread! There were many items to choose from, and were very happy to see lots... More 

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We appreciate your wonderful compliments. Our staff is happy to know that we could make your stay comfortable. We will be waiting for you to stay with us again!! ...Tina Patel 904-741-0505 More 

2 reviews
4 of 5 stars Reviewed October 26, 2014

Flight was cancelled so we spent an extra night in Jacksonville. The airline gave us vouchers for a reduced rate at this hotel. My expectations were low. But the hotel was fine. The staff was welcoming and helpful. The first room they gave me had a smoke smell, but they gladly moved me to another room that was better. Free... More 

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We are happy to know that you were happy with the overall stay at our hotel. I do apologize for the smell in the first room, but glad to know the FDA took care of it. We truly Thank You for staying with. We hope to see you again! ...Tina Patel 9047410505 More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 25, 2014

I was put at this hotel due to a flight delay. It was close to the airport, the staff was friendly & attentive and the rooms were clean. I even had a personal call at 4:20 am to remind me about my airport shuttle! That was great.

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We appreciate your wonderful compliments. Our staff is happy to know that we could make your stay comfortable. We will be waiting for you to stay with us again!! ...Tina Patel 904-741-0505 More 

Leesburg, Florida
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 13, 2014

The experience here is like being with friends! Starts with friendly welcome at the front desk, on to the comfortable clean rooms! The breakfast lady is so friendly and great with keeping buffet stocked fresh. Mrs. Tina, the manager, makes you feel as if you are family!!! The rooms are big and comfy! I love that because I am clostaphobic.... More 

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Thank for the wonderful Compliments. We strive to ensure that our guests know that their experience is very important to us. It was a pleasure to have you as our guest and we look forward to your return visit soon. Please call for any questions. Tina Patel 904-741-0505 tina_patel@comfortsuitesjaxport.com More 

Houston, Texas
Top Contributor
73 reviews 73 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 31, 2014

Over 105 Separate Choice Hotels in 2014: Passed Barefoot Test (willing to walk on carpet in bare feet) Room had been repainted and retrofitted in the last 12 months. Clean & Quite, Breakfast typical Comfort fare; Overall would stay again .

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Thank for the wonderful Compliments. We strive to ensure that our guests know that their experience is very important to us. It was a pleasure to have you as our guest and we look forward to your return visit soon. Please call for any questions. Tina Patel 904-741-0505 tina_patel@comfortsuitesjaxport.com More 

Harrisburg, North Carolina
Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 18, 2014

We stayed at this hotel for one night before cruising out of Jaxport. The room was spacious and very comfortable. A small refrigerator and microwave was provided which was great since we did not feel like eating out anymore that weekend. We ended up at Walmart and purchased a few microwave meals. The hotel provides a shuttle to the port... More 

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Wow!! Thank You for complimenting our hotel and the staff. Reviews like yours are what keeps us going!!! We hope to see you again on your next cruise or anytime you are in town! ...Thank You ...Tina Patel More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 14, 2014

I stayed at comfort Hotel Airport for a night because my plane was delayed a day. The breakfast was terrible. The room was clean and comfortable nice large room the lady on reception was cheerful and helpful.

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We Thank You for staying with us and I apologize for the breakfast, I am sorry you did not enjoy our FULL HOT BREAKFAST which includes Fresh Coffee, Fresh Fruits, Hot Meat and Eggs, 3 kind of cereal, Oatmeal, grits, Juices, Bread, Pastries, Bagels, Yogurt and of course our Fresh Waffles (2 Kinds)..etc. But we do Thank You... More 

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Additional Information about Comfort Suites Airport

Address: 1180 Airport Road, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 59
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Also Known As:
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Jacksonville
Jacksonville Comfort Suites
Hotel Style:
#21 Romantic Hotel in Jacksonville

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