We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 131 Jacksonville hotels

Comfort Suites Airport

2.5 of 5 Hotel   |   1180 Airport Road, Jacksonville, FL 32218
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Suites Airport to your Saves list
Comfort Suites Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #42 of 131 hotels in Jacksonville
A recent review
3 of 5 stars reviewed yesterday
  • Overview
  • Reviews (93)
  • Similar Hotels
  • Photos (24)
  • Amenities
  • Q&A
  • Room tips (22)
  • Location
  • More
Write a Review

93 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
20 reviews 20 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This hotel was as expected. The room was large and comfortable. Front desk staff was pleasant and helpful. A couple of restaurants within a couple of blocks. Breakfast was standard for the chain. There were some problems. The pool closed at sunset, making an after supper swim not possible. The parking spaces are so narrow, you can barely get in... More

Was this review helpful? Yes
Winston Salem, North Carolina
Top Contributor
100 reviews 100 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

After a very stressful ride on 95 we decided to stop for the night. We normally stay at another chain but could not find their front desk person. So we came here and we were greeted with a big smile and fast service. The room was clean and comfortable. The check out process was also fast. They provide hot breakfast... More

Was this review helpful? Yes
Gainesville, FL
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We used the CSAirport for a stay and fly. It was a very nice property and everyone was extremely friendly. It was much cheaper than airport parking and the shuttle service was great. We use this service at Choice properties often and you just can't beat it for the money. You get a nice room for the night before a... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had my flight cancelled from Jacksonville and the airline recommended we stay at Comfort Suites - and am I glad they did! Tina and her staff made us feel welcome and went the extra mile whenever they could. The room was spacious and clean and made the unexpected overnight delay a delight.

Was this review helpful? Yes
Worland, Wyoming
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I give Tina and her staff a Double Thumbs Up!! I had flown in for a 50th wedding anniversary celebration with several other family members and we were given a group rate. In town family had arrived ahead of me to great me, but I had a flight delay. Tina gave them towels for the little ones so they could... More

Was this review helpful? Yes
St Augustine
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed with my family a couple weeks ago the night before an early flight. The room and hotel were very neat and clean. The staff was friendly and helpful. We were able to park our car there during our entire vacation which was a huge help. The only issue we had was our shuttle to the airport the morning... More

Was this review helpful? Yes
Los Angeles, California
19 reviews 19 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 19, 2014

After a bad experience with another hotel property near the Jacksonville Airport, we decided to give this Comfort Suites a try. MUCH BETTER! So glad we didn't stay at the other place. We received a very friendly greeting from Tina who checked us in and we were very impressed by how clean and comfortable our room was. We will definitely... More

Was this review helpful? Yes
Buffalo, New York
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2014

Eight hours of driving and sundown; time to pull in; Hotel discount coupon accepted without any difficulty by a congenial lady desk clerk; room was spacious and clean, breakfast selection was more than the imagination could expect;all personnel were gracious and accommodating; Tina said they quartered us in the honeymoon room...and right she was!

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We are happy to know that you enjoyed your stay and Thank you for choosing our hotel for your accommodations. Glad you loved the LOVERS ROOM and the breakfast! Next time please do not miss out on our fitness center and the Pool. We hope to see you soon!!! Thank You again! Tina Patel 904-741-0505 More

11 reviews 11 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 28, 2014

First the hallway by the elevator smelled like gas. The room was clean but could be updated. My child cut his hand on the bathroom door knob as the was a metal burr hanging off of it. The pool was yuck and needed to be cleaned. The tables by the pool were sun dried and cracking. Place just needs a... More

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and we are really sorry for the trouble you had at our hotel. I would like to apologize and would like to let you know your concerns were addressed. If you are in town please consider giving us another chance. We would love to have you back and I will personally make... More

Plattsburgh, New York
1 review
5 of 5 stars Reviewed April 16, 2014

Having had a flight cancellation and finding this hotel has renewed my belief that good customer service still exists. The entire staff (but most of all the manager,Tina) were most helpful and went out of their way to make my stay comfortable and enjoyable. I recommend this hotel to anyone who wants to get their monies worth and experience awesome... More

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Ms Marriane, Thank for the wonderful Compliments. We strive to ensure that our guests know that their experience is very important to us. It was a pleasure to have you as our guest and we look forward to your return visit soon. Please call for any questions. Tina Patel 904-741-0505 tina_patel@comfortsuitesjaxport.com More

Owners: What's your side of the story?
If you own or manage Comfort Suites Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to Comfort Suites Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Airport

Address: 1180 Airport Road, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Booking.com, Choice Hotels, Tingo, Orbitz, Hotels.com, BookingOdigeoWL, Expedia, Venere and Agoda so you can book your Comfort Suites Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Jacksonville
Jacksonville Comfort Suites

24 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (15)
Dining (5)
Hotel & grounds (3)
Room/suite (2)
Bathroom (1)
Other (4)

Management photos: Courtesy of the property manager

All management photos (10)
Room/suite (5)
Other (5)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#13 Romantic Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
The Comfort Suites® Airport is conveniently located within two miles from the Jacksonville International Airport. The Jacksonville Municipal Stadium (formerly Alltel Stadium) and the Jacksonville Zoo and Gardens are a short drive away. Jacksonville Beach and Adventure Landing Jacksonville are 23 miles from the hotel.Located off Interstate 95 and three miles from Interstate 295, the hotel is located on the north side Metro Jacksonville, in the hub of the International Tradeport. The Jacksonville Port Authority (JAXPORT) is within close proximity. The JAXPORT has three public marine terminals and one passenger cruise terminal: Blount Island Marine Terminal, Talleyrand Marine Terminal, Dames Point Marine Terminal and the temporary JAXPORT Cruise Terminal. The hotel can arrange shuttle service to the port for a nominal fee.This Jacksonville, FL hotel is close to River City Marketplace, Regency Square Mall, the Prime F. Osborn III Convention Center, Shands Jacksonville Hospital, downtown Jacksonville and many beaches. South on Interstate 295 is a major commercial and industrial area with regional offices for UPS, FedEx, BMW, Burger King and many more.Several restaurants and cocktail lounges are located nearby, including LongHorn Steakhouse, Ruby Tuesday, Cracker Barrel Old Country Store, Chili's, Applebee's Neighborhood Grill and Bar, Denny's, Marco Polo Chinese, Flight 747 Lounge and Grill, Destination and Montego's Restaurant.Full-service amenities include:24-hour airport transportation Free wired high-speed Internet access in all suites Free wireless high-speed Internet access in the lobby Free local calls Free weekday newspaper This Jacksonville, FL hotel offers a free hot deluxe continental breakfast, featuring fresh coffee, tea, milk, fruit juices, bread, oatmeal, bagels, English and sweet muffins, waffles, doughnuts, eggs and sausage, fresh fruit and cold cereals. An outdoor pool is also located on the property.Business travelers will appreciate conveniences like an Internet kiosk in the lobby, two-line telephones with data ports, voice mail and access to copy and fax services. The boardroom accommodates eight people and the Jaguar Room accommodates 45 people. High-speed Internet access and audio visual equipment is available in the meeting rooms.All spacious suites include sofa sleepers, microwaves, refrigerators, coffee makers, hair dryers, irons and ironing boards. Guest laundry facilities and dry cleaning services are available for guest convenience.The convenient airport location, friendly customer service and relaxing accommodations make the Comfort Suites Airport perfect for business and leisure travelers in the Jacksonville area. Come enjoy the Suite life. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer