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Comfort Suites Airport

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1180 Airport Road, Jacksonville, FL 32218
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1 room 1 adult
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Comfort Suites Airport
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133 Reviews from our TripAdvisor Community

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Level Contributor
240 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used the shuttle service to and from the airport and it went very smoothly with prompt friendly service. The staff at the front desk was quite friendly and efficient. The room was a large size and most comfortable. The bed and pillows were outstanding! It was clean. Internet connection worked well with no hassle. Breakfast was good. Would choose... More 

Helpful?
Thank WireWrapGems2
Blue Ridge, Georgia
Level Contributor
82 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 3, 2016

Located near the Jacksonville Cruise Terminal - excellent location. Large, spacious room. Convenient to Walmart and CVS for last minute items before trip. We needed two rooms and our rooms were located across from each other, which was idea with younger children. Breakfast bar was adequate. Staff very friendly.

Helpful?
Thank LynnDoss
Lumberton, North Carolina
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 3, 2015 via mobile

We did not have reservations but the front desk was available to accommodate us. She was very knowledgable about the area. The room was large. The couch and bed was separated by a wall divider. The room had a lot of outlets to plug in whatever. The bathroom was clean. The bed was comfortable. The carpet was a little dated... More 

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Thank DianeB730
Blackburn, United Kingdom
Level Contributor
158 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed November 18, 2015 via mobile

Big rooms with suite. High ceilings but rooms lacked a bit of warmth / decor. Clean, and in reasonably good condition. Would have got 5 stars but wifi, as usual, let it down. What is it with hotel wifi. It required a tick box to agree to usage statement longer than War & Peace; logs you off every time iPad... More 

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Thank TonyandWendy12
The Villages, Florida
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 9, 2015 via mobile

US 301 really rattled us driving at night in northern FL by seeing two separate, recent traffic accidents. This place is in an excellent location for travel for central FL to east-central SC as a stopover. It is easily accessible on I-95 north of the I-(loop). Great AM breakfast, but I think it closes down too early on weekdays.The rooms... More 

Helpful?
Thank carnivorismrocks
West Palm Beach, Florida
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 4, 2015 via mobile

We had two connecting rooms which was great! New carpets in rooms with a faint lingering odor in one room. Bathrooms, while clean, appear to be original. Staff was friendly, breakfast had a very good selection, halls and lobby clean. Hotel is well maintained. Would stay here again.

Helpful?
Thank Deborah R
Florida
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed October 7, 2015

We live 2 hours away from Jacksonville and had to be at the airport before 5:00 AM for our flight to New York. While looking for a place to stay, I discovered that Comfort Suites has a stay, park, and fly option so we booked it. We needed parking for 10 days, and the package for the overnight stay and... More 

Helpful?
Thank thebusyone
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More 

Eugene
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed September 18, 2015 via mobile

We wanted a fast expensive night before flying out the next morning. While a bit apprehensive because of the great price we found it to be welcoming, clean, had great service and a delicious breakfast option in the morning. Not fancy and some of the bathtub fixtures were dated but we would come again

Helpful?
1 Thank Sal1710
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Thank you for your compliments and concerns. We appreciate and value your feedback and will share it with the team. Please do Check us out now, We have new Carpet installed and are working on positive changes. I do apologize for a really late response. Thank you for staying with us. We cannot wait to have you back... More 

Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 12, 2015

We stayed in this hotel for one night when we arrived from a long airline flight. This was a brief stopover stay. We were greeted by a very pleasant young man at the front desk who made us feel very welcome. Our room was very well appointed with a very comfortable bed and pillows. The breakfast, while not spectacular was... More 

Helpful?
Thank eisaacsen
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More 

1 review
1 of 5 stars Reviewed August 29, 2015 via mobile

Crappy service. Wouldn't give military discount and ac went out thru night and would not accommodate us for the issues. Gentleman and lady at desk this morning were rude and lazy . Did not care that we were unsatisfied with our stay. Sorry sir is all we got. Breakfast was cold and eggs had hair in as well. Expensive as... More 

Helpful?
Thank Josh W
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We do apologize for your experience. We do honor Military Rates at the hotel. We are sorry if you felt our Front Desk Associates to be rude and you were not comfortable with your stay. It appears this review could be for another hotel, as that does not represent us. We do Have a Friendly staff. As for... More 

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