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Comfort Suites Airport

2.5 of 5 1180 Airport Road, Jacksonville, FL 32218
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Comfort Suites Airport
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108 reviews from our community

Traveler rating
    44
    33
    17
    9
    5
See reviews for
32
36
9
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lancaster, PA
Top Contributor
265 reviews 265 reviews
35 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We always stop here on our way down south and sometimes on the return. The hotel is always clean and the room nice. Their prices are reasonable and the cookies very good. I got a good night sleep, which I needed after our last stop. The breakfast is always good and the lady who takes care of the food is... More 

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Douglas, GA
Top Contributor
128 reviews 128 reviews
88 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed January 14, 2015

I've stayed here multiple times to catch early morning flights out of JAX. It is an ok hotel, but for the price would expect more. It is showing some age as it is an older hotel. However, my last stay, which prompted me to give a review, was because the hotel room wasn't very clean and I found a couple... More 

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pittsburgh area
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 13, 2015

when our rooms were booked back in October, we were told the property offered a free shuttle service to local eateries and shopping attractions within a 3 mile radius.Once we arrived we found out otherwise. the shuttle service they offer is contracted out to another service and not owned by the hotel, which also made for interesting problems when we... More 

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NY
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2015

We stayed there the night we got in from a cruise because our flight home was canceled. We needed 2 rooms & the airline blocked them for us. The rooms were very spacious but they did smell a bit off. The rest of the hotel seemed musty smelling. We needed the shuttle at 4 am to get to the airport.... More 

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USA
Top Contributor
58 reviews 58 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 12, 2014

We stayed here on our way to the Dominican Republic. We stayed the night, parked our car and rode the shuttle to the airport. When we got back shuttle picked us up and we stayed another night. That was very convient. Very nice place, people are extreamly nice, they went the extra mile. I will always stay here when we... More 

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Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much. We will be looking forward to your next visit. Please expect the same service or better that you received. ...Tina Patel More 

Tryon, North Carolina
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

My husband and I were returning from the north to the south for the winter. We enjoy stopping mid way to relax and help with our transition. We were delighted to find this hotel, finding it neat, clean, comfortable and friendly. We were delighted to find numerous restaurants nearby and a large mall. The bed was comfortable, room quiet and... More 

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Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Wow!! Thank You for complimenting our hotel and the staff. Reviews like yours are what keeps us going!!! We hope to see you again on your next cruise or anytime you are in town! ...Thank You ...Tina Patel More 

Savannah, Georgia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 7, 2014

Stayed here for 1 night and couldn't wait to leave. The first room they gave us had an awful smell like an old smelly pool or gym and there was a heavy fan going. The desk clerk immediately apologized as she had forgotten about the problem in that room and moved us to a new room. When we asked for... More 

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Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We Thank You for staying with us, and I would like to apologize for the issues at our hotel. I am sorry you did not enjoy our Free Full Hot Breakfast, we have a variety to choose from i.e.: Hot Foods, Pastries, Breads, Fresh Fruits, Yogurts, 2 types of Waffles, Oatmeal, Grits etc. The front desk was not... More 

West Bend
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2014

My family and I (4 people total) stayed two nights here before our cruise. Our 2-queen bed suite was perfect, lots of room for all of us! The beds were comfortable, everything was clean and modern. We were very pleased with the breakfast- quite the spread! There were many items to choose from, and were very happy to see lots... More 

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Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We appreciate your wonderful compliments. Our staff is happy to know that we could make your stay comfortable. We will be waiting for you to stay with us again!! ...Tina Patel 904-741-0505 More 

2 reviews
4 of 5 stars Reviewed October 26, 2014

Flight was cancelled so we spent an extra night in Jacksonville. The airline gave us vouchers for a reduced rate at this hotel. My expectations were low. But the hotel was fine. The staff was welcoming and helpful. The first room they gave me had a smoke smell, but they gladly moved me to another room that was better. Free... More 

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We are happy to know that you were happy with the overall stay at our hotel. I do apologize for the smell in the first room, but glad to know the FDA took care of it. We truly Thank You for staying with. We hope to see you again! ...Tina Patel 9047410505 More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 25, 2014 via mobile

I was put at this hotel due to a flight delay. It was close to the airport, the staff was friendly & attentive and the rooms were clean. I even had a personal call at 4:20 am to remind me about my airport shuttle! That was great.

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We appreciate your wonderful compliments. Our staff is happy to know that we could make your stay comfortable. We will be waiting for you to stay with us again!! ...Tina Patel 904-741-0505 More 

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Additional Information about Comfort Suites Airport

Address: 1180 Airport Road, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 59
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Also Known As:
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Jacksonville
Jacksonville Comfort Suites
Hotel Style:
#21 Romantic Hotel in Jacksonville

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