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All 131 Jacksonville hotels

Comfort Suites Airport

2.5 of 5 Hotel   |   1180 Airport Road, Jacksonville, FL 32218
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71%
Ranked #52 of 131 hotels in Jacksonville
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Daisy V Orlando, Florida
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83 people have reviewed this hotel

Traveler rating
    35
    23
    13
    7
    5
See reviews for
25
29
7
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for two nights with my husband, my daughter and our 7 year old grandson. Went to Jacksonville for the 'Tour de Pain' racing event in Downtown. This hotel was only 15 mins. from Downtown, JAX and with easy access to I-95. There is plenty of restaurants, stores and even a movie theater within walking distance. The hotel staff was... More

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Middlesex, North Carolina
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Whether you are traveling down I 95 or catching a flight this is a good place to stay. Plenty of restaurant choices and a large shopping center are nearby. Also if you make a short walk to Jacksonville international Tradeport you have miles of sidewalk for jogging or walking. The staff at the hotel are also very helpful. I would... More

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Ft. Lauderdale, FL
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 10, 2014

Just spent 2 nights there, and it was just perfect. Spotless room and bathroom, safe, well-lit parking lot with plenty of spaces, and all the common areas and outside were well kept. Tina checked me in, with a smile. Breakfast had many choices, and there was a very pleasant attendant who made sure the table were clean, and the food... More

Was this review helpful? Yes 1
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We appreciate your compliments. We love all our guests and thank you for sharing your experience. We want all our guests to be completely satisfied with their stay. It is our pleasure. We look forward to your next visit. Thank you from our team!! Please call for any questions. Tina Patel 904-741-0505 tina_patel@comfortsuitesjaxport.com More

Moncton, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 7, 2014

After a long day of driving, we walked into the Comfort Suites and were greeted by a very friendly lady. We were able to get a senior's discount and the room charge was $71.10 plus taxes. The room was lovely with very comfortable beds. The continental breakfast had a lot of variety. We enjoyed our overnight stay.

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Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest Thank You for taking time to appreciate our hospitality, It was a pleasure to have you stay with us. This wonderful compliments is what keeps us going and trying to be better day by day and to be able to be good hosts to all our guests. Once again Thank You for staying with us and yes we... More

Charleston, South Carolina
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2014

Great staff and good location. The hotel offers extremely reasonable rates! The Millhouse Restaurant, right across the street, delivers room service at no charge. Even though I wasn't going to the airport, I found the location convenient as it is right off 95.

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Our entire team appreciates this great review. We strive to ensure that our guests know that their experience is very important to us. It was a pleasure to have you as our guest and we look forward to your return visit soon. Please call for any questions. Tina Patel 904-741-0505 tina_patel@comfortsuitesjaxport.com More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2014 via mobile

I was stranded in Jax, trying to get to TX during a nasty storm in the Midwest. Ended up staying 3 nights at the Comfort Suites Airport. Tina Patel and her staff could not have been more friendly or accommodating during my stay. She is what a manager in the hospitality industry should be...top notch! I would highly recommend this... More

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Thank you for your amazing review and compliments as they are the reason we try harder and harder to make sure all our guests are happy. I am really glad to know you enjoyed your stay completely. We are delighted to know that you loved our services. We will be happy to have you stay with us again... More

DRJ8
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 13, 2014 via mobile

Upon checking in we were greeted by Tina I believe. She was very rude and wanted to argue with me. I told her that we didnt charge extra for incidentals. Then she asked what my hotel code and position in which I worked on top of that she asked what my gms name was. Never have been asked what our... More

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Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, Thank you for taking the time to write your review. I apologize that you were not able to enjoy the level of hospitality, warmth and upscale ambiance that so many of our other travelers have. We do have to ask for information about the guest if they are using the Employee Discount as it required by our Franchise... More

St. Croix
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 31, 2014

Stayed at this hotel and the room was awful!!! The carpet was nasty and stained. The shower curtain rod had obviously been replaced several times and their was plaster over plaster where they kept replacing it. It had two small closets but one was converted into the area for the microwave and the small fridge which was sitting on nasty,... More

Was this review helpful? Yes 1
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest (Et Cruzan) I am truly sorry to hear that you were not happy with your stay. Could you please email me your reservation information with your room number. I will make sure to look into this. I again apologize for the inconvenience you had at our property. Please email me your Info and I will try to resolve... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2014

My flight from JAX to LGA (New York City) was cancelled due to a snow storm this past week. The airline suggested three hotels to me, and I asked the airline rep which one she recommended. She said Comfort Inn and I'm very happy I took her advice. Their shuttle came to pick me up from the airport within minutes... More

Was this review helpful? Yes 1
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Hello Doc! First of I want to THANK YOU for your wonderful compliments about me and our hotel. I am really glad to know you enjoyed your stay completely. We are delighted to know that you loved our services. We will be happy to have you stay with us again in the near future. Hope to see you whenever you... More

Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed January 9, 2014

My fiancee' and I spent nine (9) days at this location and were extremely satisfied with the services provided and the proximity to the interstates and 95. the staff - very professional and helpful. The rooms-immaculate and cleaned on a regular basis. Breakfast provided daily had several selections. Will stay here again. "Loved it from Antelope Valley, CA

Was this review helpful? Yes
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Arvia G Thank you for your amazing review and compliments. I am really glad to know you enjoyed your stay completely. We are delighted to know that you loved our services. We will be happy to have you stay with us again in the near future. Hope to see you soon. Tina Patel 904-741-0505 tina_patel@comfortsuitesjaxport.com More

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Additional Information about Comfort Suites Airport

Also Known As:
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Hotel
Comfort Suites Jacksonville
Jacksonville Comfort Suites
Address: 1180 Airport Road, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 131 hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Official Description (provided by the hotel):
The Comfort Suites® Airport is conveniently located within two miles from the Jacksonville International Airport. The Jacksonville Municipal Stadium (formerly Alltel Stadium) and the Jacksonville Zoo and Gardens are a short drive away. Jacksonville Beach and Adventure Landing Jacksonville are 23 miles from the hotel.Located off Interstate 95 and three miles from Interstate 295, the hotel is located on the north side Metro Jacksonville, in the hub of the International Tradeport. The Jacksonville Port Authority (JAXPORT) is within close proximity. The JAXPORT has three public marine terminals and one passenger cruise terminal: Blount Island Marine Terminal, Talleyrand Marine Terminal, Dames Point Marine Terminal and the temporary JAXPORT Cruise Terminal. The hotel can arrange shuttle service to the port for a nominal fee.This Jacksonville, FL hotel is close to River City Marketplace, Regency Square Mall, the Prime F. Osborn III Convention Center, Shands Jacksonville Hospital, downtown Jacksonville and many beaches. South on Interstate 295 is a major commercial and industrial area with regional offices for UPS, FedEx, BMW, Burger King and many more.Several restaurants and cocktail lounges are located nearby, including LongHorn Steakhouse, Ruby Tuesday, Cracker Barrel Old Country Store, Chili's, Applebee's Neighborhood Grill and Bar, Denny's, Marco Polo Chinese, Flight 747 Lounge and Grill, Destination and Montego's Restaurant.Full-service amenities include:24-hour airport transportation Free wired high-speed Internet access in all suites Free wireless high-speed Internet access in the lobby Free local calls Free weekday newspaper This Jacksonville, FL hotel offers a free hot deluxe continental breakfast, featuring fresh coffee, tea, milk, fruit juices, bread, oatmeal, bagels, English and sweet muffins, waffles, doughnuts, eggs and sausage, fresh fruit and cold cereals. An outdoor pool is also located on the property.Business travelers will appreciate conveniences like an Internet kiosk in the lobby, two-line telephones with data ports, voice mail and access to copy and fax services. The boardroom accommodates eight people and the Jaguar Room accommodates 45 people. High-speed Internet access and audio visual equipment is available in the meeting rooms.All spacious suites include sofa sleepers, microwaves, refrigerators, coffee makers, hair dryers, irons and ironing boards. Guest laundry facilities and dry cleaning services are available for guest convenience.The convenient airport location, friendly customer service and relaxing accommodations make the Comfort Suites Airport perfect for business and leisure travelers in the Jacksonville area. Come enjoy the Suite life. ... more   less 
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