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Comfort Suites Airport

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1180 Airport Road, Jacksonville, FL 32218
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Comfort Suites Airport
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118 reviews from our community

Traveler rating
    47
    35
    22
    9
    5
See reviews for
35
39
10
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tallahassee
Top Contributor
128 reviews 128 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I will give both positives and negatives about the hotel, and surrounding area in this review. Firstly, the hotel itself is nice. Not a 5 star hotel by any means, but a nice, quiet place to spend the night while near the Airport of Jacksonville. The room was well furnished, and very clean. The bathroom was nice, with hot water... More 

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Richmond, Virginia
Top Contributor
228 reviews 228 reviews
19 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this motel really make it shine. From the time I arrived straight through to leaving for an early flight I was pleased with the service and accommodations. I wanted to drop my vehicle at the rental agency the night before and take the morning shuttle and found the desk clerk more than helpful. Truely amazed at how... More 

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Senior Contributor
28 reviews 28 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked this hotel as our first stop on our most recent vacation to Florida. The hotel is very easy to find and park at. Our front desk clerk was very pleasant and helpful. We booked a king suite and found it to be very roomy and comfortable to be in. The bed and pillows were great. My wife and... More 

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Annapolis, Maryland
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 21, 2015

Our flight was delayed so the airline gave us a discount coupon at this hotel. It was nice. They had a shuttle that was available to come get us from the airport and take us back! The driver and the hotel staff were super sweet. The lobby is pleasant. Rooms were clean and roomy. The bed was comfortable. There were... More 

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Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 12, 2015

We were on our way to Clearwater from Ohio, for vacation. We chose to stay at this comfort suite mostly because all the other hotels in this location looked gross. This hotel was nice. The room smelled a little weird, but after I turned the air on it went away. The carpets do need a good cleaning. The bed was... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015 via mobile

Every time I visit Jacksonville this hotel is my first choice. Always clean, quiet, courteous staff, over all effortless. Will continue to stay and recommend to others as well. Don't pass this hotel up, you will not be disappointed!

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West US
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 2, 2015

Our flight arrived into Jacksonville late so we chose this hotel because it offered a great rate for the quality of hotel we got. Other hotels that I feel are comparable were much higher in cost. We were very satisfied. The airport shuttle was quick and we appreciated their service. Value is what you get here.......the price we paid was... More 

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Patterson, Missouri
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 19, 2015 via mobile

We booked the Stay and Cruise package which included a shuttle to and from the port. The morning of our cruise the shuttle was supposed to pick us up at 11. Due to fog we ere told the shuttle would not pick us up until 1 pm. 2 pm still no shuttle. Front desk said traffic congestion but would be... More 

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Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this review

Dear Guest, We Thank You for choosing our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that... More 

Fairway, Kansas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

I just returned from a four day stay here, and found it to be one of the best, if not THE best, hotel value anywhere! The staff couldn't have been more helpful; the room size and amenities were far beyond my expectations; it was clean; good breakfast... All in all, perfect!

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boston
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 9, 2015

Husband and I stayed for 1 nite on road trip back home to Boston. The price was good with AAA discount, front desk staff friendly at checkin. Everyone knows how much snow the east coast has received this winter,hence when husband turned on weather channel to check our drive up north,no weather channel. Front desk knew nothing about why we... More 

Was this review helpful? Yes 1
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