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Comfort Suites Airport

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1180 Airport Road, Jacksonville, FL 32218
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1 room 1 guest
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124 Reviews from our TripAdvisor Community

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Traveler rating
    48
    35
    24
    10
    7
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35
42
10
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 of 5 stars Reviewed 2 days ago NEW

Crappy service. Wouldn't give military discount and ac went out thru night and would not accommodate us for the issues. Gentleman and lady at desk this morning were rude and lazy . Did not care that we were unsatisfied with our stay. Sorry sir is all we got. Breakfast was cold and eggs had hair in as well. Expensive as... More 

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Delray Beach, Florida
Level Contributor
270 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
2 of 5 stars Reviewed 2 weeks ago

While passing through Jacksonville, my wife and I spent a night at the Comfort Suites Jacksonville Airport. I used to be a fan of the chain, but this location is making me question my choices. When we arrived, the outside was not very inviting. The parking lot and covered drive up area needs major work. Our room was a mini... More 

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Coral Gables, Florida
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15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Do not stay at this 'Comfort' facility under any circumstances, unless you are prepared to argue at length with the management about their reservation policy (we stopped after about five minutes). Other 'Comfort' venues, given the exact same reservation facts, will honor the AAA-affiliation discount - this store does not - and the 'Comfort' chain should not be judged by... More 

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Mokena, Illinois, USA
Level Contributor
112 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 29, 2015

We were directed here at the airlines expense due to a flight issue. It is a typical middle level hotel. Checkin was quick and courteous and the room was clean. The bathroom needed updating as it was very worn. When we walked into the room, there was a very strong musty order, once we turned on the air it was... More 

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Hilton Head, SC
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29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 26, 2015

Spent the night before and after our trip out of JAX. Great location off of I-95. Clean rooms, small pool, complimentary breakfast and shuttle to the airport. Staff is friendly. Within walking distance to a couple of restaurants. Within a five minute drive to a large market area with shops and dining. Shuttle to airport very efficient. Will stay again... More 

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Greenville, South Carolina
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39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 23, 2015

This is an old facility which needs renovating. The desk staff was not very hospitable and the breakfast was mediocre it is convenient to I 95 and multiple restaurants. The halls smelled musty, but the rooms were clean. The pool is very nice.

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Tallahassee
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128 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 27, 2015

I will give both positives and negatives about the hotel, and surrounding area in this review. Firstly, the hotel itself is nice. Not a 5 star hotel by any means, but a nice, quiet place to spend the night while near the Airport of Jacksonville. The room was well furnished, and very clean. The bathroom was nice, with hot water... More 

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Richmond, Virginia
Level Contributor
270 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed May 22, 2015

The staff at this motel really make it shine. From the time I arrived straight through to leaving for an early flight I was pleased with the service and accommodations. I wanted to drop my vehicle at the rental agency the night before and take the morning shuttle and found the desk clerk more than helpful. Truely amazed at how... More 

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Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 1, 2015

We booked this hotel as our first stop on our most recent vacation to Florida. The hotel is very easy to find and park at. Our front desk clerk was very pleasant and helpful. We booked a king suite and found it to be very roomy and comfortable to be in. The bed and pillows were great. My wife and... More 

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Annapolis, Maryland
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 21, 2015

Our flight was delayed so the airline gave us a discount coupon at this hotel. It was nice. They had a shuttle that was available to come get us from the airport and take us back! The driver and the hotel staff were super sweet. The lobby is pleasant. Rooms were clean and roomy. The bed was comfortable. There were... More 

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