We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Inn at Mayo Clinic

Hotel website
Hotel deals
Hotel packages
4420 Mary Brigh Drive, Jacksonville, FL 32224
Special Offer
Stay 2+ Nights & Save 15%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Inn at Mayo Clinic
Professional photos View all
Browse nearby
The Inn at Mayo Clinic
The Inn at Mayo Clinic
The Inn at Mayo Clinic
Add Photo Write a Review

66 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    22
    21
    5
    9
    9
See reviews for
21
10
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (66)
  • Mar-May only
    (15)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (14)
All months
Atlanta, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are like small apartments, with potential for fitting a lot of people. Overall very comfortable and clean. Free breakfast was a plus. Location is great, close to shopping and 10min drive to the beach. I would not recommend this to someone but will most likely stay here again.

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2015

Nice hotel. The rooms are like small apartments. Clean. The couches are pullout beads so you can fit a lot of people in a double bed room. Family trip on a budget you can't beat it. Free breakfast. Food was not bad, but how much can you argue with free.

Was this review helpful? Yes 2
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for staying with us and for the nice review. I am glad that you enjoyed our spacious suites and complimentary breakfast buffet. More 

Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 15, 2015

We had a room at the Inn. After 12 hours in the ICU, we came back to our hotel and literally fell into bed. However, the mattress was soaked with urine, as were the sheets and pillows. I was told to put five blankets on the mattress. None of the mattresses have protective covers. There were bugs and roaches in... More 

Was this review helpful? Yes 3
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

I am sorry for your experience. Thank you for choosing our hotel during this difficult time. We have a pest control program in place with Ecolab that is very effective and our team is regularly trained on providing mattress protectors, bed pads and disposing of mattresses in the event that there are any guest issues. More 

Sellersburg, Indiana
Level Contributor
118 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 14, 2015

Basic room very small no pool amenities not much hospital connected to it they have shuttle to another hotel that has a restraint free breakfast from 7-9 not real efficient as you have early morning dr appointments staff was nice kind of out of the way do not a lot of other options to eat room was clean

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for completing a review regarding your experience at our hotel. I am glad that you found the room clean and our staff friendly. We have 6 different room types in the hotel, all suites of different sizes. We offer a complimentary hot breakfast buffet from 6:30-9:30am weekdays and 7-10am on the weekend. We also have a shuttle that... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 26, 2015

This was our first visit to Jacksonville and we were very excited when we discovered this hotel because of the amenities offered. Unfortunately, the air conditioning was not working at optimal speed. We alerted the front desk and was told that they would check on it. We left our room at 10am and returned at 10pm that night and still... More 

Was this review helpful? Yes 2
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

I am sorry for the situation with the air conditioning. I appreciate you bringing it to our attention and it has since been corrected. We have recently replaced most of our ac units in the rooms, in order to avoid problems such as this, and this room was amongst those. The person you spoke with was the manager on duty,... More 

ny, ny
Level Contributor
89 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed April 4, 2015 via mobile

Yes it is a bit odd staying at a hotel which primarily services people getting medical treatments but we found it great for our short stay in j-ville... the hotel is nice, but not super new or fancy... however for about $115 we got a great 1-bedroom unit with a real kitchen... there is a decent workout room, patio area... More 

Was this review helpful? Yes 2
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are glad that you enjoyed your stay. Thank you for the review! More 

Brunswick, Maine
1 review
2 of 5 stars Reviewed February 16, 2015

I feel that this Mayo Clinic should not be part of "the Marriott". I have stayed at many residents Marriott and they are great!! but this one not so much. 1) I came down to the lobby and the tables were dirty and rugs, plus I ask if I could have a breakfast item to go ( and they were... More 

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for your feedback. As we pride ourselves in providing a wonderful and memorable stay, I am sorry that that was not your experience. Due to being one of the few hotels owned by a non profit organization, we are unable to participate in the Marriott Rewards program, which is part of why we are non branded Marriott hotel... More 

Sanford, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

This is an amazing hotel! The front desk person, Ester was very kind and asked to switch our room from a one bed and one pull-out to a two bed and one pull-out because we had three people in our party and the person who had the larger one had a party of only one. She just did it and... More 

Was this review helpful? Yes 1
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are glad that you enjoyed your stay and the convenience. We train our team to try to recognize our guests' needs before they even have to ask and I am happy to hear she was able to do this in the case of your family. More 

Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 26, 2014 via mobile

My husband and I made a visit to the mayo clinic and to make it easier to access the hospital we decided to stay here because it is attached to the hospital. The room had most everything but very outdated the room was not set up for a couple to stay in the room It had a double bed for... More 

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry that you found our rooms outdated but are glad that you enjoyed your stay. We renovate every 6 years and our most recent renovation was completed in 2012. All of the rooms have queen sized beds and some rooms have an additional queen, double and/or pullout sofas. More 

Slidell, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 8, 2014

I had to go to Mayo Clinic in Jacksonville to get some tests run and was excited to learn that there is a Marriott-run property connected to the three buildings on campus via climate-controlled walkways. However, I wasn't expecting the superior level of service that I received with that convenience. Esther, who was at the front desk nearly every time... More 

Was this review helpful? Yes 1
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

It is so nice to hear that you were happy with the service, housekeeping and breakfast that you experienced. We look forward to having you stay with us again if ever in the Jacksonville area. Thank you! More 

Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (4)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Room/suite (18)
Viewed
Dining (6)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (2)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Jacksonville
0.3 mi away
Courtyard Jacksonville Mayo Clinic/Beaches
1.9 mi away
Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area
3.9 mi away
Hampton Inn Jacksonville Beach/Oceanfront
Hampton Inn Jacksonville Beach/O...
#2 of 10 in Jacksonville Beach
4.5 of 5 stars 775 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area
Hampton Inn Jacksonville/Ponte V...
#4 of 10 in Jacksonville Beach
4.5 of 5 stars 355 reviews
8.8 mi away
Candlewood Suites Jacksonville
Candlewood Suites Jacksonville
#17 of 130 in Jacksonville
4.5 of 5 stars 126 reviews
1.7 mi away
Holiday Inn Express & Suites Jacksonville - SE Med Center Area
Holiday Inn Express & Suites Jac...
#18 of 130 in Jacksonville
4.5 of 5 stars 50 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay