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All 130 Jacksonville hotels

The Inn at Mayo Clinic

3.0 of 5 Hotel   |   4420 Mary Brigh Drive, Jacksonville, FL 32224
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Ranked #74 of 130 Hotels in Jacksonville
A recent review
4 of 5 stars Reviewed July 21, 2014
Kathleen H Oceanside, California
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53 reviews from our community

Traveler rating
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    18
    3
    8
    7
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15
8
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Oceanside, California
Senior Contributor
30 reviews 30 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 21, 2014

I spent a month here as a caregiver for someone awaiting, and receiving, a transplant at Mayo. Needless to say it is convenient to the hospital and clinic since there were scores of appointments and lab visits pre and post operation. At various times, a number of the guests at this hotel are patients. If you are put off by... More

Was this review helpful? Yes 2
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the wonderful review. Part of what helps make our hotel special are the guests that stay with us for extended periods of time. We are glad that you enjoyed the breakfast and were able to use some of our special services. More

Pensacola, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

My husband and I appreciate The Inn at Mayo so much. It is connected via a climate-controlled corridor to the clinic and the new Mayo hospital, which makes visits for physicals, consults, or treatments comfortable. The rooms are nice suites with functional kitchens, another practical amenity. We have had nothing but pleasant interactions with the Inn's staff, with special kudos... More

Was this review helpful? Yes 1
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for your kind review. We strive to make sure that everyone stays with us feels the same way. More

Nashville, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2014

The hotel was what my wife & I were after to have a restful/relaxing day before a business event in Jacksonville. The room was large enough to hang out in, convenient to the beach and where I needed to go in the city. We had a disastrous night's sleep despite the nice room & laid-back setting due to some exceptionally... More

Was this review helpful? Yes 2
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry for the experience you had, and do highly value the experience of our guests. It was a pleasure speaking with you and thank you for the kind review. Usually our hotel is peaceful and relaxing, and we were genuinely sorry that it was not in this case. More

Hazlehurst, Georgia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 21, 2014

I have stayed at the Inn several times while visiting Mayo Clinic Hospital. The Suites are well appointed and extremely comfortable. When one enters the door of the Suite, you can leave your cares behind and sink into the comfort of a soft bed or comfy sofa. A great breakfast with both hot and cold foods is offered each morning... More

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are so glad that you enjoy the hotel and keep returning. Thank you for the kind review. I am sorry to hear that our team has not always been overly friendly and hope with some recent staffing changes we have corrected that issue. We do have a Mayo Clinic discount and if traveling to the clinic, please be sure... More

Northern New Jersey
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed June 6, 2014

Had an appointment at the Mayo Clinic in Jacksonville. This hotel had the most awesome accommodating connecting corridor to the Health Facility. Free breakfast in the morning, but who wants to eat when you're a nervous wreck prior to being examined. Not in the mood to eat. The coffee was vile and disgusting. It actually ruined my morning to complicate... More

Was this review helpful? Yes 7
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are glad that you want to return and felt like everyone was nice and friendly. We are sorry that a member of our team came across so unfavorably. Please note that for special corporate, government or AAA rates, we have to ask for an ID and must have a picture ID to match a credit card, if one is... More

Fort Myers, Florida
Top Contributor
86 reviews 86 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 1, 2014

It is very close to the Mayo clinic, they do have a comp shuttle too, however we were checked in to to a handycap room, which we were not too happy, the keys had to be re keyd several times, there was food left behind in the refrigerator. B/fast was not the best either.

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry for your experience. We can usually pride ourselves on cleanliness and are sorry that we failed to meet your and our own expectations for your stay. Please contact me at (904)992-9992 as I would like to personally apologize and help rectify the situation. More

Vero Beach
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 2, 2014

I've stayed at this motel about 7 times over the last 3 years due to a medical condition that requires immediate proximity to Mayo Clinic. If I had a choice I would never stay at this place. Over my life I have stayed at fleabag motels and luxurious hotels but only once have I stayed at a place where the... More

Was this review helpful? Yes 5
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry that you were so unhappy with the beds. All of the beds in the hotel have been replaced within the past 2 years, with some as new as the last month. We have some people that love them and want to know where we purchase them. Other people may feel that they are too soft and... More

Thomaston, Maine
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 20, 2014 via mobile

Hotel is nice. But not what I would pick for a family vacation or even a business trip. Hotel is certainly good if you reason to be at the Mayo Clinic. No pool small exercise room. Good breakfast and staff

Was this review helpful? Yes 2
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are so glad that you enjoyed your stay, our team and the breakfast. On the weekends, about 40% of our guests are leisure travelers. Many enjoy using our hotel because we are the only all suite hotel in the area and less than 4 miles from the beach. No matter what you are travelling for, many guests enjoy the... More

Central Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 8, 2013

We had occasion to stay at the Inn at the Mayo Clinic in Jacksonville FL as I had a medical issue that needed answers. If you've been to the Mayo before, you know it isn't as simple as one appointment, it can be many over many days. We had booked for two nights and needed to stay another night since... More

Was this review helpful? Yes 5
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are so happy that you were pleased with the hotel and our team. We look forward to having you back the next time you are in Jacksonville. More

DeLand, Florida
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 9, 2013

I stayed here twice because a family member was having surgery at the adjacent Mayo Clinic. You cannot beat this hotel's location. That said, I tried 2 rooms because I thought they couldn't have gotten it this wrong. They did, The hvac closet is always next to the bed - VERY NOISY. And the beds! When was the last time... More

Was this review helpful? Yes 6
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We apologize for your negative bed experience. All of the hotel mattresses have been replaced within the last two years. We wish there was a way to make the mattresses fit the likes of every guest. We often get people that love the mattresses so much that they want to find out the brand to purchase it for the home.... More

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Additional Information about The Inn at Mayo Clinic

Address: 4420 Mary Brigh Drive, Jacksonville, FL 32224
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Inn at Mayo Clinic 3*
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Also Known As:
The Inn At Mayo Clinic Hotel Jacksonville
Residence Inn Jacksonville
Mayo Clinic Inn
Hotel At Mayo Clinic

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