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The Inn at Mayo Clinic

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4420 Mary Brigh Drive, Jacksonville, FL 32224
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The Inn at Mayo Clinic
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70 Reviews from our TripAdvisor Community

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McDonough, Georgia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was great in everyway!! We stayed two nights for we were visiting the Mayo Clinic. The room was clean and had a full kitchen! Will stay again if going back to the Mayo Clinic. I would recommend this Hotel!!

Helpful?
Thank Clara165
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the wonderful review and recommendation. We hope to have you back if you are ever in the area. More 

Cocoa Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is great. It's location is perfect. The staff is so friendly and helpful the rooms are perfect, like small apartments. Beware! If you need to extend your stay, do it via the internet. If you extend using the front desk your daily room rate will higher. $81.00 per night increased to $118.00 per night. Hotel would have received... More 

Helpful?
2 Thank CONCH104
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the great review. The rate should always be the same online or in person. If you ever have an experience that is different than that, please let us know as we would like to address that situation. More 

Plano, Texas
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is wonderful. It's location is perfect. The staff is so friendly and helpful the rooms are perfect, like small apartments. You can even order groceries to be delivered to your room I highly recommend this hotel to anyone visiting Mayo Clinic

Helpful?
Thank pmr551
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are so glad that you have a wonderful experience. We love our feature of being able to provide complimentary grocery shopping services for our guests during the week. We know that it can save people quite a bit of time and money. On top of that, it also allows them to use the full kitchens in the rooms even... More 

Columbia, SC
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 15, 2015

Very clean hotel, the staff was quite helpful. The rooms are small apartments with a full sized fridge, two burner stove and a dishwasher. It is connected to the Mayo Clinic and about a 10 minute walk over there. The free breakfast was excellent. Would stay there again.

Helpful?
Thank MlleStorm
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the feedback. I am glad that you enjoyed the suite and our complimentary hot breakfast buffet. We look forward to having you stay with us again. More 

Saint Simons Island, Georgia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 17, 2015

Wonderful hotel, wonderful receptionists. The first thing I noticed was how clean and cool they keep it, the clean updated lobby, expansive dining area with new nice carpets, crisp new feel and large windows with a long counter for food serving. Just to the other side of lobby desk is a large public room with a guest tv, comfortable chairs... More 

Helpful?
Thank Ge0desic
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the wonderful review. We are so glad that you enjoyed your stay and appreciate all of the details that you were able to share. More 

Atlanta, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 21, 2015

The rooms are like small apartments, with potential for fitting a lot of people. Overall very comfortable and clean. Free breakfast was a plus. Location is great, close to shopping and 10min drive to the beach. I would not recommend this to someone but will most likely stay here again.

Helpful?
3 Thank Jordana S
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the wonderful review. We hope to have you stay with us again. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 24, 2015 via mobile

Nice hotel. The rooms are like small apartments. Clean. The couches are pullout beads so you can fit a lot of people in a double bed room. Family trip on a budget you can't beat it. Free breakfast. Food was not bad, but how much can you argue with free.

Helpful?
3 Thank Jonathon G
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for staying with us and for the nice review. I am glad that you enjoyed our spacious suites and complimentary breakfast buffet. More 

Orlando, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 15, 2015

We had a room at the Inn. After 12 hours in the ICU, we came back to our hotel and literally fell into bed. However, the mattress was soaked with urine, as were the sheets and pillows. I was told to put five blankets on the mattress. None of the mattresses have protective covers. There were bugs and roaches in... More 

Helpful?
5 Thank love2travel164
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

I am sorry for your experience. Thank you for choosing our hotel during this difficult time. We have a pest control program in place with Ecolab that is very effective and our team is regularly trained on providing mattress protectors, bed pads and disposing of mattresses in the event that there are any guest issues. More 

Sellersburg, Indiana
Level Contributor
119 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed May 14, 2015 via mobile

Basic room very small no pool amenities not much hospital connected to it they have shuttle to another hotel that has a restraint free breakfast from 7-9 not real efficient as you have early morning dr appointments staff was nice kind of out of the way do not a lot of other options to eat room was clean

Helpful?
1 Thank lance l
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for completing a review regarding your experience at our hotel. I am glad that you found the room clean and our staff friendly. We have 6 different room types in the hotel, all suites of different sizes. We offer a complimentary hot breakfast buffet from 6:30-9:30am weekdays and 7-10am on the weekend. We also have a shuttle that... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 26, 2015

This was our first visit to Jacksonville and we were very excited when we discovered this hotel because of the amenities offered. Unfortunately, the air conditioning was not working at optimal speed. We alerted the front desk and was told that they would check on it. We left our room at 10am and returned at 10pm that night and still... More 

Helpful?
3 Thank Cornell E
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

I am sorry for the situation with the air conditioning. I appreciate you bringing it to our attention and it has since been corrected. We have recently replaced most of our ac units in the rooms, in order to avoid problems such as this, and this room was amongst those. The person you spoke with was the manager on duty,... More 

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