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The Inn at Mayo Clinic

3.0 of 5 4420 Mary Brigh Drive, Jacksonville, FL 32224
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The Inn at Mayo Clinic
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The Inn at Mayo Clinic
The Inn at Mayo Clinic
The Inn at Mayo Clinic
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59 reviews from our community

Traveler rating
    20
    20
    3
    8
    8
See reviews for
18
8
5
17
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sanford, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is an amazing hotel! The front desk person, Ester was very kind and asked to switch our room from a one bed and one pull-out to a two bed and one pull-out because we had three people in our party and the person who had the larger one had a party of only one. She just did it and... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I made a visit to the mayo clinic and to make it easier to access the hospital we decided to stay here because it is attached to the hospital. The room had most everything but very outdated the room was not set up for a couple to stay in the room It had a double bed for... More 

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry that you found our rooms outdated but are glad that you enjoyed your stay. We renovate every 6 years and our most recent renovation was completed in 2012. All of the rooms have queen sized beds and some rooms have an additional queen, double and/or pullout sofas. More 

Slidell, Louisiana
1 review
5 of 5 stars Reviewed November 8, 2014

I had to go to Mayo Clinic in Jacksonville to get some tests run and was excited to learn that there is a Marriott-run property connected to the three buildings on campus via climate-controlled walkways. However, I wasn't expecting the superior level of service that I received with that convenience. Esther, who was at the front desk nearly every time... More 

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

It is so nice to hear that you were happy with the service, housekeeping and breakfast that you experienced. We look forward to having you stay with us again if ever in the Jacksonville area. Thank you! More 

Marco Island
Top Contributor
58 reviews 58 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 11, 2014

If you are visiting the Mayo Clinic, the location & convenience of this facility is outstanding. The accommodation is a short interior walk to the Clinic. Motel style features include, full buffet breakfast, internet, laundry, etc. All rooms have queen beds. Most rooms have a full kitchen. The staff is friendly & accommodating.

Was this review helpful? Yes 1
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for taking the time to complete a review of our hotel. I am glad that it met your needs. You are correct in that our location is exceptional for Mayo Clinic patients and their families and also enjoyed by other types of guests due to it's historically quiet and safe area or the many ammenities and large spacious... More 

Chattanooga, Tennessee, United States
1 review
1 of 5 stars Reviewed September 24, 2014

First of all it is over priced for what you get. My daughter and I stayed two nights and that was long enough. I think if we had to stay longer we would have moved somewhere else. The first night I hardly slept at all. The air conditioner was bulit in, but right by my bed. It was very nosiey... More 

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry that our food options did not meet your needs. We do have upgraded central air conditioning with a thermostat in each suite rather than a PTAC unit and are always more than happy to help you adjust your air conditioning settings in the room to balance sound and comfort and wish we had had the opportunity... More 

Oceanside, California
Senior Contributor
31 reviews 31 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 21, 2014

I spent a month here as a caregiver for someone awaiting, and receiving, a transplant at Mayo. Needless to say it is convenient to the hospital and clinic since there were scores of appointments and lab visits pre and post operation. At various times, a number of the guests at this hotel are patients. If you are put off by... More 

Was this review helpful? Yes 4
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the wonderful review. Part of what helps make our hotel special are the guests that stay with us for extended periods of time. We are glad that you enjoyed the breakfast and were able to use some of our special services. More 

Pensacola, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 21, 2014

My husband and I appreciate The Inn at Mayo so much. It is connected via a climate-controlled corridor to the clinic and the new Mayo hospital, which makes visits for physicals, consults, or treatments comfortable. The rooms are nice suites with functional kitchens, another practical amenity. We have had nothing but pleasant interactions with the Inn's staff, with special kudos... More 

Was this review helpful? Yes 3
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for your kind review. We strive to make sure that everyone stays with us feels the same way. More 

Nashville, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2014

The hotel was what my wife & I were after to have a restful/relaxing day before a business event in Jacksonville. The room was large enough to hang out in, convenient to the beach and where I needed to go in the city. We had a disastrous night's sleep despite the nice room & laid-back setting due to some exceptionally... More 

Was this review helpful? Yes 2
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry for the experience you had, and do highly value the experience of our guests. It was a pleasure speaking with you and thank you for the kind review. Usually our hotel is peaceful and relaxing, and we were genuinely sorry that it was not in this case. More 

Hazlehurst, Georgia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 21, 2014

I have stayed at the Inn several times while visiting Mayo Clinic Hospital. The Suites are well appointed and extremely comfortable. When one enters the door of the Suite, you can leave your cares behind and sink into the comfort of a soft bed or comfy sofa. A great breakfast with both hot and cold foods is offered each morning... More 

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are so glad that you enjoy the hotel and keep returning. Thank you for the kind review. I am sorry to hear that our team has not always been overly friendly and hope with some recent staffing changes we have corrected that issue. We do have a Mayo Clinic discount and if traveling to the clinic, please be sure... More 

Northern New Jersey
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed June 6, 2014

Had an appointment at the Mayo Clinic in Jacksonville. This hotel had the most awesome accommodating connecting corridor to the Health Facility. Free breakfast in the morning, but who wants to eat when you're a nervous wreck prior to being examined. Not in the mood to eat. The coffee was vile and disgusting. It actually ruined my morning to complicate... More 

Was this review helpful? Yes 8
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are glad that you want to return and felt like everyone was nice and friendly. We are sorry that a member of our team came across so unfavorably. Please note that for special corporate, government or AAA rates, we have to ask for an ID and must have a picture ID to match a credit card, if one is... More 

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Additional Information about The Inn at Mayo Clinic

Address: 4420 Mary Brigh Drive, Jacksonville, FL 32224
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn at Mayo Clinic 3*
Number of rooms: 78
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Also Known As:
The Inn At Mayo Clinic Hotel Jacksonville
Residence Inn Jacksonville
Mayo Clinic Inn
Hotel At Mayo Clinic

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