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All 131 Jacksonville hotels

The Inn at Mayo Clinic

3.0 of 5 Hotel   |   4420 Mary Brigh Drive, Jacksonville, FL 32224
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Ranked #79 of 131 Hotels in Jacksonville
A recent review
4 of 5 stars reviewed 1 week ago
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55 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marco Island
Top Contributor
58 reviews 58 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are visiting the Mayo Clinic, the location & convenience of this facility is outstanding. The accommodation is a short interior walk to the Clinic. Motel style features include, full buffet breakfast, internet, laundry, etc. All rooms have queen beds. Most rooms have a full kitchen. The staff is friendly & accommodating.

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for taking the time to complete a review of our hotel. I am glad that it met your needs. You are correct in that our location is exceptional for Mayo Clinic patients and their families and also enjoyed by other types of guests due to it's historically quiet and safe area or the many ammenities and large spacious... More

Chattanooga, Tennessee, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

First of all it is over priced for what you get. My daughter and I stayed two nights and that was long enough. I think if we had to stay longer we would have moved somewhere else. The first night I hardly slept at all. The air conditioner was bulit in, but right by my bed. It was very nosiey... More

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry that our food options did not meet your needs. We do have upgraded central air conditioning with a thermostat in each suite rather than a PTAC unit and are always more than happy to help you adjust your air conditioning settings in the room to balance sound and comfort and wish we had had the opportunity... More

Oceanside, California
Senior Contributor
31 reviews 31 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 21, 2014

I spent a month here as a caregiver for someone awaiting, and receiving, a transplant at Mayo. Needless to say it is convenient to the hospital and clinic since there were scores of appointments and lab visits pre and post operation. At various times, a number of the guests at this hotel are patients. If you are put off by... More

Was this review helpful? Yes 4
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the wonderful review. Part of what helps make our hotel special are the guests that stay with us for extended periods of time. We are glad that you enjoyed the breakfast and were able to use some of our special services. More

Pensacola, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2014

My husband and I appreciate The Inn at Mayo so much. It is connected via a climate-controlled corridor to the clinic and the new Mayo hospital, which makes visits for physicals, consults, or treatments comfortable. The rooms are nice suites with functional kitchens, another practical amenity. We have had nothing but pleasant interactions with the Inn's staff, with special kudos... More

Was this review helpful? Yes 2
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for your kind review. We strive to make sure that everyone stays with us feels the same way. More

Nashville, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2014

The hotel was what my wife & I were after to have a restful/relaxing day before a business event in Jacksonville. The room was large enough to hang out in, convenient to the beach and where I needed to go in the city. We had a disastrous night's sleep despite the nice room & laid-back setting due to some exceptionally... More

Was this review helpful? Yes 2
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry for the experience you had, and do highly value the experience of our guests. It was a pleasure speaking with you and thank you for the kind review. Usually our hotel is peaceful and relaxing, and we were genuinely sorry that it was not in this case. More

Hazlehurst, Georgia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 21, 2014

I have stayed at the Inn several times while visiting Mayo Clinic Hospital. The Suites are well appointed and extremely comfortable. When one enters the door of the Suite, you can leave your cares behind and sink into the comfort of a soft bed or comfy sofa. A great breakfast with both hot and cold foods is offered each morning... More

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are so glad that you enjoy the hotel and keep returning. Thank you for the kind review. I am sorry to hear that our team has not always been overly friendly and hope with some recent staffing changes we have corrected that issue. We do have a Mayo Clinic discount and if traveling to the clinic, please be sure... More

Northern New Jersey
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed June 6, 2014

Had an appointment at the Mayo Clinic in Jacksonville. This hotel had the most awesome accommodating connecting corridor to the Health Facility. Free breakfast in the morning, but who wants to eat when you're a nervous wreck prior to being examined. Not in the mood to eat. The coffee was vile and disgusting. It actually ruined my morning to complicate... More

Was this review helpful? Yes 8
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are glad that you want to return and felt like everyone was nice and friendly. We are sorry that a member of our team came across so unfavorably. Please note that for special corporate, government or AAA rates, we have to ask for an ID and must have a picture ID to match a credit card, if one is... More

Fort Myers, Florida
Top Contributor
89 reviews 89 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 1, 2014

It is very close to the Mayo clinic, they do have a comp shuttle too, however we were checked in to to a handycap room, which we were not too happy, the keys had to be re keyd several times, there was food left behind in the refrigerator. B/fast was not the best either.

Was this review helpful? Yes
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry for your experience. We can usually pride ourselves on cleanliness and are sorry that we failed to meet your and our own expectations for your stay. Please contact me at (904)992-9992 as I would like to personally apologize and help rectify the situation. More

Vero Beach
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 2, 2014

I've stayed at this motel about 7 times over the last 3 years due to a medical condition that requires immediate proximity to Mayo Clinic. If I had a choice I would never stay at this place. Over my life I have stayed at fleabag motels and luxurious hotels but only once have I stayed at a place where the... More

Was this review helpful? Yes 5
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry that you were so unhappy with the beds. All of the beds in the hotel have been replaced within the past 2 years, with some as new as the last month. We have some people that love them and want to know where we purchase them. Other people may feel that they are too soft and... More

Thomaston, Maine
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 20, 2014 via mobile

Hotel is nice. But not what I would pick for a family vacation or even a business trip. Hotel is certainly good if you reason to be at the Mayo Clinic. No pool small exercise room. Good breakfast and staff

Was this review helpful? Yes 2
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are so glad that you enjoyed your stay, our team and the breakfast. On the weekends, about 40% of our guests are leisure travelers. Many enjoy using our hotel because we are the only all suite hotel in the area and less than 4 miles from the beach. No matter what you are travelling for, many guests enjoy the... More

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Additional Information about The Inn at Mayo Clinic

Address: 4420 Mary Brigh Drive, Jacksonville, FL 32224
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn at Mayo Clinic 3*
Number of rooms: 78
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Also Known As:
The Inn At Mayo Clinic Hotel Jacksonville
Residence Inn Jacksonville
Mayo Clinic Inn
Hotel At Mayo Clinic

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