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All 131 Jacksonville hotels

Hyatt Regency Jacksonville Riverfront

3.5 of 5 Hotel   |   225 East Coast Line Dr, Jacksonville, FL 32202
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69%
Ranked #45 of 131 hotels in Jacksonville
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
mars1103 Marianna, Florida
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661 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marianna, Florida
Top Contributor
66 reviews 66 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed here many times and our last stay was "awesome"! We were on the 19th floor and our view was FANTASTIC!! We are always treated so nice by the staff in the hotel and although this is quite a large hotel with a lot of activity, for the most part, it is very quiet in your room... very... More

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Melbourne, Florida, United States
Top Contributor
57 reviews 57 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Hyatt has great views of the city and river and provides top notch service. During our stay we were able to stay on the Regency Club level and they provided refreshments throughout the day and night as well as appetizers. The offerings were fresh and good and that made for a very enjoyable stay. Our room was spacious, in... More

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St. Augustine
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

When I recently attended a conference at this hotel, I didn't stay as a guest but I did use valet parking since I live fairly close by. At the end of the second day of the conference, I stood waiting to pay for the parking and get my car for fifteen minutes while the valet parking staff looked at me... More

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HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Thank you for sharing your experience at Hyatt Regency Jacksonville. We apologize that you experienced difficulty with parking and dining as a day guest to our hotel. We truly appreciate your feedback as it is our goal to always leave the guest wanting to come back to Hyatt for more. We hope to see you at a future event, or... More

Alpharetta, Georgia
Top Contributor
54 reviews 54 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Starting point is I was able to get a room on a "Regency" floor for government rate which significantly changed the economic perspective. The room was fine, nothing out of the ordinary. A plus was there was enough drawer space and the night tables had drawers. The minuses included no fridge and no safe. Access to the concierge lounge was... More

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HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Hi Bob and thank you for sharing your experience at Hyatt Regency Jacksonville Riverfront. We are happy you got to experience the Regency Club level at the government rate, and appreciate your feedback regarding the accommodations. Our hotel has both city view and river view rooms on all floors, available at the time of booking or upon check in request... More

Boca Raton, Florida, United States
Senior Contributor
25 reviews 25 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Never having been to Jacksonville other than a drive-thru, I had the pleasure of a one-night stay at this property last week. Situated in Downtown right on the river shore (20 minute ride from the airport), my very comfortable 14th floor room had a beautiful view of the river, with boats passing by day, and the bridge outlined in blue... More

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Bloomfield Hills, Michigan
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The location on the river front is great and the view is good, but the goodness stops there. The service level of the staff was some of the worst of my very long traveling experience. The staff was either not very knowledgable or poorly trained. They also seemed to have a very consistent lack of desire to help the guests,... More

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HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Thank you for sharing your experience at Hyatt Regency Jacksonville Riverfront. We are happy that you enjoyed the great view overlooking the St. Johns River. However, we are sorry to hear you had a negative experience with our staff and service. Please feel free to contact me directly to further discuss your stay with us and what we can do... More

Hartford, Connecticut
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice location in downtown area. Right in front of the hotel is the river. there is a walking / jogging trail along the river. Exit the hotel to the right is an area called the landing. This is the downtown party area with several restaurants and bars to hang out in. Stay close to hotel though one block over is... More

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

I left my designer robe & gown in the room on the bathroom door and it was not retrieved. I called immediately when I got home and realized it. They know cleaned the room. Response was it was not turned in to lost & found. Crap! It definitely need remodeling. The bartender also denied my husband gave him$20 for two... More

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HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings & Thank you for sharing your experience at Hyatt Regency Jacksonville Riverfront. We had a great time hosting AKA at our hotel and in Downtown Jacksonville. We apologize for your lost belongings, please feel free to message me directly to further discuss your situation. If you are ever passing through Jacksonville, we would love to have you and your... More

Contributor
19 reviews 19 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Hi. Spent three nights here to attend a conference being held in the hotel. It's a nice place. Good front desk and maid service. The place is huge and has nice conference facilities. Room was fine. No complaints. No free airport shuttle. Get there on your own. The downtown JAX area is a dud. Very few nearby restaurants. The Landing... More

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Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Public spaces are comfortable and attractive, but the rooms need refreshing. It's been too long since it had new carpets and beds in the rooms and it shows. It's safe and clean otherwise, and we stay because of its location, but an upgrade would be welcome.

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HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Hi Ed, and thank you for your review from your recent stay at Hyatt Regency Jacksonville Riverfront. We appreciate your kind words regarding our lobby and other open spaces around the hotel. We are in the early stages of planning our renovation. Thank you for your dedication to staying at our hotel. See you next time you are in Jacksonville. More

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Additional Information about Hyatt Regency Jacksonville Riverfront

Also Known As:
Hyatt Regency Jacksonville Riverfront Hotel
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Jacksonville
Jacksonville Hyatt
Address: 225 East Coast Line Dr, Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Jacksonville
#24 Romantic Hotel in Jacksonville
#34 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Jacksonville Riverfront 3.5*
Official Description (provided by the hotel):
Experience the essence of the lifestyle and landscape of the real Florida at our Hyatt Regency Jacksonville Riverfront hotel. Set along the St. Johns River within the heart of the city’s business, entertainment and sports districts, our outstanding downtown Jacksonville hotel is adjacent to the Jacksonville Landing, a hotspot for dining & entertainment, and within minutes of famous white sand beaches, championship golf courses, EverBank Field, water sports, museums and arts venues. ... more   less 
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