The staff members with whom I interacted were uniformly welcoming and helpful. The ready access to a path along the riverfront and the Jacksonville Landing is nice, but the neighborhood is not stellar. The price was a bit high given the quality of the furnishings, and the (wired) internet access is overpriced at $14.95 per day. A good chair suited... more

I have stayed at this property several times, and each time there is something else that just doesn't sit well with me. This trip there were several things that finally broke the camel's back. Perhaps as a business traveler that spends several nights a week away from home I am a little picky. But these things...well, you decide. To begin... more

for me personally, trust is a very big issue. when i travel, i usually go back to the same places if i have a good experience. when traveling in groups, knowing what to expect makes my job much easier. if i find a property where everything good is predictable time after time, i trust every experience from then on will... more

Room is ok, if at the front view are nice. Area is not nice at all, specially at night. No wi-fi in the rooms, only wired internet and not free! more

My two night stay for a recent business trip was perfectly nice. My room was large, pleasantly decorated, with a comfortable bed and luxurious bathroom. The hotel has an excellent fitness room and beautiful rooftop pool, with lots of nice touches like complimentary headsets for the fitness room. All the staff were friendly, courteous and responsive. As seems to be... more

The Hyatt on Jacksonville's Riversfront was a nice hotel. The rooms were as pictured on their website. The staff are absolutely wonderful. The hotel has a few restaurants downstairs (lobby level) as well as within walking distance to The Landing (less than 5 mins walking!) Since the hotel was the host hotel for the conference, meals were provided. The meals... more

With not feeling welcome in this 4 star hotel, The room was average but smaller than expected. They tried to charge the owner of the company I was with $350 for saying we smoked cigarettes in the room which was certainly not true. One towel and really bad view I was not satisfied...Not to mention the revolving door that was... more

I stayed at this Hyatt for two days while on business. While this is a great location, this hotel is rather pricey for what you get. Most hotels now offer free internet service as well as breakfast. There is a charge for internet in your room and everything is extra. All of this adds up. I will stay across the... more

One of the worst Hyatt Hotels I have ever stayed at. Was there for an education conference and while there was plenty of room, the amenities were horrendous. The chairs for the meetings were the most uncomfortable I have seen. The hot tub was broken and we were told there was no plan to fix it. I was charged $... more