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All 131 Jacksonville hotels

Hyatt Regency Jacksonville Riverfront

3.5 of 5 Hotel   |   225 East Coast Line Dr, Jacksonville, FL 32202
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69%
Ranked #45 of 131 hotels in Jacksonville
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
Steve P Boca Raton, Florida, United States
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658 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boca Raton, Florida, United States
Senior Contributor
25 reviews 25 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Never having been to Jacksonville other than a drive-thru, I had the pleasure of a one-night stay at this property last week. Situated in Downtown right on the river shore (20 minute ride from the airport), my very comfortable 14th floor room had a beautiful view of the river, with boats passing by day, and the bridge outlined in blue... More

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Bloomfield Hills, Michigan
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

The location on the river front is great and the view is good, but the goodness stops there. The service level of the staff was some of the worst of my very long traveling experience. The staff was either not very knowledgable or poorly trained. They also seemed to have a very consistent lack of desire to help the guests,... More

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Hartford, Connecticut
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice location in downtown area. Right in front of the hotel is the river. there is a walking / jogging trail along the river. Exit the hotel to the right is an area called the landing. This is the downtown party area with several restaurants and bars to hang out in. Stay close to hotel though one block over is... More

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1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

I left my designer robe & gown in the room on the bathroom door and it was not retrieved. I called immediately when I got home and realized it. They know cleaned the room. Response was it was not turned in to lost & found. Crap! It definitely need remodeling. The bartender also denied my husband gave him$20 for two... More

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Contributor
19 reviews 19 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hi. Spent three nights here to attend a conference being held in the hotel. It's a nice place. Good front desk and maid service. The place is huge and has nice conference facilities. Room was fine. No complaints. No free airport shuttle. Get there on your own. The downtown JAX area is a dud. Very few nearby restaurants. The Landing... More

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Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

Public spaces are comfortable and attractive, but the rooms need refreshing. It's been too long since it had new carpets and beds in the rooms and it shows. It's safe and clean otherwise, and we stay because of its location, but an upgrade would be welcome.

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Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotel is clean. Staff is friendly. Good location off of the river near restaurants. Hotel restaurant pricey. Room service is efficient. Bad point is Wi-Fi or the lack of Wi-Fi! Even if you purchase a package signal is weak and many business people have been complaining about it. I am using my cell to get my e-mails and will... More

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Tallahassee, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great weekend stay for conference in Jacksonville, the hotel is in a great location but the rooms are a bit outdated, although the staff made up for what the accomodations lacked by providing professional & helpful customer service. Beautiful short walk along the water to the "Landing" which was filled with great resturants and shops. I would definitely stay there... More

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Wellington, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This stay earns two awards for all-time extremes in my travel experience. - BEST hotel wifi internet connection! 53Mbps down and 67Mbps up.... incredible. Head and shoulders above anything else I've ever seen - WORST hotel carpet. My room's carpet hasn't been replaced in 20 years, easy. It's beyond stained... it's just gross. I attached a picture just to show... More

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Gainesville, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed here for MLK Holiday. Room was very, very small. It feels like you are in Europe. They are super friendly at check in and location is superb, but that us about it. Fitness center is on the last floor as well as pool, but nothing out of ordinary. Overall average hotel.

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Additional Information about Hyatt Regency Jacksonville Riverfront

Also Known As:
Hyatt Regency Jacksonville Riverfront Hotel
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Jacksonville
Jacksonville Hyatt
Address: 225 East Coast Line Dr, Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Jacksonville
#33 Business Hotel in Jacksonville
#37 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Jacksonville Riverfront 3.5*
Official Description (provided by the hotel):
Experience the essence of the lifestyle and landscape of the real Florida at our Hyatt Regency Jacksonville Riverfront hotel. Set along the St. Johns River within the heart of the city’s business, entertainment and sports districts, our outstanding downtown Jacksonville hotel is adjacent to the Jacksonville Landing, a hotspot for dining & entertainment, and within minutes of famous white sand beaches, championship golf courses, EverBank Field, water sports, museums and arts venues. ... more   less 
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