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Hyatt Regency Jacksonville Riverfront

3.5 of 5 225 East Coast Line Dr, Jacksonville, FL 32202
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Hyatt Regency Jacksonville Riverfront
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Hyatt Regency Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront
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914 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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MOSCOW
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was here at a conference for 4 days and was overall disappointed. Let me start by saying the people are great. Friendly and helpful, but I also assume that when a Hyatt has a Regency label, it's going to be wonderful and this was not. I had two rooms and although there are beautiful views from throughout the hotel,... More 

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Miami Beach, Florida
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were there for a business conference. The hotel was classic and the views were beautiful! If you are going to Jacksonville and have never been before you will not be disappointed if you stay at the Hyatt. The views and central location to restaurants, malls, expressways is ideal. The Hotel does need renovations, the carpets, curtains, artwork are a... More 

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Rocky Mount, North Carolina
Top Contributor
66 reviews 66 reviews
13 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Glad to read that there will be renovations - the artwork in the rooms was really dated, making them feel as though they were decorated by shopping at thrift stores. The hotel does allow pets, and has a great system for that (a hang tag on the door keeps unsuspecting housekeepers out, they provide a dog bed, and there's a... More 

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New York
Top Contributor
96 reviews 96 reviews
75 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This former Adam's Mark hotel has been rebranded and slightly re-designed to become a Hyatt many years ago - and it does show its age here and there. Still a solid Regency hotel with very good service and presentation standards throughout the public areas of the hotel. Big conference rooms mean that you may be sharing hotel with hundreds of... More 

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Chicago, IL
Top Contributor
287 reviews 287 reviews
90 hotel reviews
447 helpful votes 447 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location could not be better. They have an incredible river view. I attended a convention here and the facilities/banquet rooms could not have been better. Not sure who the convention used for catering, but the food was horrible. I am not taking the poor food into account in the rating only because I am not sure if the hotel... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Ultimatetravelking, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. We are so glad you enjoyed our key location in Downtown Jacksonville, along the St. Johns River. In regards to our guest rooms, we are in the early planning stages of a renovation in order to... More 

Tampa, Florida
Contributor
19 reviews 19 reviews
8 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice hotel, courteous staff, well decorated and functional rooms and a great view if you're on a higher floor facing the river. Choice of food in restaurants could do with improvement and so would the cooking. But overall it was a nice experience staying here.

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Asme J, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. We are so glad you felt our guest rooms were just perfect during your stay at Hyatt. Thank you for your suggestions pertaining to our menu options and quality of food. We value your response... More 

Alligator Point, Florida
Top Contributor
125 reviews 125 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

arriving at about 2,came in to" Hellos and welcoming smiles. walking up to the desk and asking if it would be a problem to check in early. Well let me see what we can do for u, AWESOME...was able to get me in and Asked what my preferance was Younger black man and a girl with glasses was SO AMAZING.... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings floridamama69, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. We are so glad you enjoyed your stay in Downtown Jacksonville, while visiting for the inaugural Armada game...we hope to see you for more of their matches. Thank you for your outstanding review of our hotel.... More 

Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The 255.00/night was for the riverfront view only!! The lobby, gym, pool area was nice; but the room was dated(1990s), the water pressure in the bathroom was horrible, the furniture was dusty, no refrigerator. They offer military discount, but you can't get it if you get the breakfast package....huh...( I didn't understand that one,) Do not expect HDTV in here...... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings SWY15212, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. In regards to our guest rooms, we are in the early planning stages of a renovation in order to improve our decor and in-room amenities. We value your response in order to improve the overall satisfaction... More 

Tallahassee, FL
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here several times. The rooms are nice, beds comfy, staff friendly. The view is great if you have a room facing the river, and there are a lot of dining options available on foot or within a short drive. My only complaint is the ever present cluster at the front desk; budget ten extra minutes for check in... More 

Was this review helpful? Yes 1
HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings kilroy76, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. Thank you for your continued loyalty to our hotel. We are so glad you enjoyed the view of the St. Johns River from your guest room, as well as, our ideal location in Downtown Jacksonville. Thank... More 

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my husband stayed at the Hyatt of regency after leaving in disappointment from crown plaza. The room was larger and the stay was nice the gym was beautiful and the pool was nice also, I totally recommend

Was this review helpful? Yes 1
HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings James w, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. Thank you for your positive feedback about our guest rooms. In addition, we are so glad you enjoyed our hotel amenities including our rooftop pool and fitness center. We look forward to seeing you on... More 

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Additional Information about Hyatt Regency Jacksonville Riverfront

Address: 225 East Coast Line Dr, Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Jacksonville Riverfront 3.5*
Number of rooms: 963
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Also Known As:
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Jacksonville Riverfront
Hotel Style:
#2 Green Hotel in Jacksonville
#25 Romantic Hotel in Jacksonville
#45 Business Hotel in Jacksonville

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