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Hyatt Regency Jacksonville Riverfront

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225 East Coast Line Dr, Jacksonville, FL 32202
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Hyatt Regency Jacksonville Riverfront
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Hyatt Regency Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront
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938 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Parkton, Maryland
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed yesterday NEW

We came to the hotel because we were attending a clinical conference which was also held in the hotel. Our room had a nice view. The hotel has an enclosed but technically outdoor pool as well as a very good gym. Using the gym at night gave us a view of the city with the lights all around. The conference... More 

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Sunapee, New Hampshire, United States
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Recently stayed here for a conference. Food was not that good. There was little to do in walking distance. Most places they recommended to go you either needed to use a cab or rent a car. The river area was nice and there is a little ting strip mall nearby but most of the shops are closed.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We love staying at the Hyatt Jacksonville! All employees are friendly and helpful. We missed Phil from Jacksonville but Bobby was great. The front desk can use a little more training regarding hotel information. The rooms were a little outdated but very comfortable and clean. Maid service was prompt. We had a river view room which was amazing. Lenny and... More 

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los angeles
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the hotel one night on a business trip. Front desk staff was warm and welcoming. Room was large bed was comfortable. Free coffee and danish in the morning down in the lobby. Location is great for business. Top notch all the way. Well done Hyatt Jacksonville, give yourself a pat on the back!

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Top Contributor
83 reviews 83 reviews
14 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for the March Madness weekend. It was great - everything. Quick checking in. Nice big room (great deal thru Hotwire for 116). Had breakfast in the room - fresh orange juice was extra special. Beds were comfortable and the linens nice. Valet parking was $20 but you had in and out ability The room had a side view... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings gshore, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. Thank you for choosing our hotel while in town for the March Madness weekend. We sincerely value your outstanding review outlining your overall experience with us. Thank you for your loyalty to Hyatt and our hotel... More 

Tallahassee, Florida
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stay here every time I visit Jacksonville. It's my favorite place because it's very clean and in close proximity to the downtown area sights and sounds. I spent independence day 2014 here and enjoyed every moment.

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings KryztiG, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. Thank you for your loyalty to Hyatt and our hotel when visiting Downtown Jacksonville. We are so glad you enjoy our key location in Downtown Jacksonville, conveniently located near all Downtown venues. We look forward to... More 

Saint Augustine, Florida
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We live in nearby St. Augustine but whenever we have the opportunity for an event in Jacksonville we choose to stay overnight. There are several hotels downtown, but one needs to be careful regarding which side of the St. Johns river they are on (although all provide easy access to downtown). The Hyatt is simply the most convenient, and when... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Saintaugiedoggie, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. We are so glad you enjoy our key location in Downtown Jacksonville, along the St. Johns River and convenient to Downtown venues.Thank you for your loyalty to Hyatt and our hotel when visiting for special event... More 

Arkansas Girl
Top Contributor
93 reviews 93 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed for 3 nights while attending the NCAA tournament. It is a little dated but loved the location on the river. Worth the money to upgrade to a river view. Enjoyed some good meals down the river walk at Benny's Seafood and Steaks. Too bad that the shops in the Landing are mostly closed but the... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Arkasnastraveler, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. Thank you for choosing our hotel while in town for the NCAA tournament. We are so glad you enjoyed our key location in Downtown Jacksonville along the St. Johns River. Thank you for your outstanding review... More 

Jacksonville, Florida
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Friendly staff, great location, quiet rooms, but the bed was not comfortable at all. Had trouble sleeping. Room service and the breakfast were both very pricey compared to other places. Overall I wouldn't stay again.

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Joesph C, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. We are so glad you enjoyed our key location in Downtown Jacksonville, along the St. Johns River. Thank you for your comments pertaining to the comfort of your bed, and the pricing in our dining... More 

Denver, Colorado
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is an older Hyatt that needs an update. Rooms are stuck in the 80s. Customer service is not great. Not much to do in the direct area with in walking distance. Outside of the hotel to the Riverfront area where there is food and Booz is about a 5 min walk. Too many bums asking for money on... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Markeparker, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. Thank you for your suggestions pertaining to our guest rooms. We are about to embark on a renovation in order to recharge our guest room decor and amenities. We are so glad you were about to... More 

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