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Hyatt Regency Jacksonville Riverfront

3.5 of 5 225 East Coast Line Dr, Jacksonville, FL 32202
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Hyatt Regency Jacksonville Riverfront
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Hyatt Regency Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront
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895 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Top Contributor
60 reviews 60 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here two nights mid-week. The rate was great for the location, room and service. Hotel food was pricey but really good, we ate multiple meals in the lobby restaurant. I had a great view of bridge and river. Exercise room was small for the size of the hotel. Facilities a little dated, but didn't matter. Staff were very helpful.

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Saint Augustine, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were up from St Augustine to celebrate my husband's 60th birthday. I did not want to spend the extra money just to be on the same side of the river as the FL Theater but boy was I glad did! Everything was wonderful from the time we checked in to the time we left. Everyone was timely, friendly and... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings trucksandted, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. We are so glad you enjoyed your river view guest rooms, and our convenient location to the Florida Theater while visiting for your husband's birthday celebration. Thank you for your kind words pertaining to our team... More 

Powder Springs, GA
Top Contributor
123 reviews 123 reviews
21 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago

I was surprised that the prices here were so high for rooms considering it is just an average hotel. I think the area had a lot of vagrants which was not what I would have expected. I did walk to some of the restaurants nearby and didn't feel uneasy though. The rooms were just average and the restaurant food was... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings MadameD667, Thank you for taking the time to share your recent stay. We appreciate your feedback regarding our property and staff. Thank you for sharing your experience in our Downtown Area. The City of Jacksonville partners with our hotel to insure safety for all visiting guests. In addition, thank you for your comments about our dining options. We are... More 

Vero Beach, Florida
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I wrote a review on this hotel 1/23/2014, which covered the pitfalls of this Hotel. Basically I said that the carpeting and furnishings were jaded and showed their wear and tear, having just spent another week here unfortunately I can tell you that nothing has changed. I can't see where any modernization of the fabric of the building has occurred... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings USPSD8, Thank you for taking the time to share your recent stay with us. As a returning guest to our hotel, we appreciate your feedback regarding our property and staff. Our hotel is in the early planning stages of a renovation in order to update our in-room amenities and decor. In addition, thank you for your comments pertaining to... More 

Byron, Illinois
Senior Contributor
23 reviews 23 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Hyatt while attending a conference so the hotel was rather busy. This was mid-January and the weather was overcast and wet the whole time we were there. The hotel is situated such that you can walk to various restaurants, however while we were there our outdoor time was limited do to the weather.... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings jd61010, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. Thank you for your comments about our guest rooms and amenities. We are in the early planning stages of a renovation in order to improve our decor and in-room amenities. Thank you for your detailed response... More 

Lawrenceville, Georgia, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

I Want to Pay Special Recognition to Chris in the Regency Club!!! He was Very Attentive in Providing Excellent Service...Every Night. What a Pleasure to have Staying While he was on Schedule to Work. I Appreciate You CHRIS!

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Emanuel C, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. Thank you for your outstanding comments pertaining our team member Chris in our Regency Club. We are so glad you felt welcomed and at ease during your stay. Thank you for your loyalty to Hyatt... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Staff were great but premises were only average. Great view of the river and very convenient for the Florida Theater which was only a few blocks away. Didn't think much of the city but the Mall at St. Johns was nice and only 20 minutes away by car. Worst part was the noisy heater / aircon which we had to... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Stanley B, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. We are so glad you enjoyed our key location in Downtown Jacksonville, along the St. John's River, in close proximity to shopping and entertainment options. Thank you for bringing to our attention the a/c unit... More 

Glasgow, United Kingdom
Top Contributor
161 reviews 161 reviews
41 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

On a quick business trip to Jacksonville - indeed been coming here for a few months now. The town is extremely busy this week so have just managed to get a room here at the Hyatt as there is very little available down-town given there is a massive veterans convention going on. Normally we have been staying at The Omni... More 

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HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Gary H, Thank you for taking the time to time to share your recent stay with us. We appreciate your feedback regarding our property and staff. Thank you for your detailed response outlining your overall stay. As you mentioned, we are the largest hotel in Downtown Jacksonville with a total of 963 rooms, often housing our city conventions. Although... More 

Daytona Beach, Florida
Top Contributor
71 reviews 71 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

First, the best thing about this hotel was the location. It is right downtown, and on the river. Second, the common spaces were very nice and up-to-date. One other big thing is that they have enough elevators and there was little or no wait. The rooms were just adequate. They were smaller and the decor was older, and they could... More 

Was this review helpful? Yes
HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Dick662, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. Thank you for your outstanding review of our hotel outlining our location, common space, and 8-elevators bank. In regards to our guest rooms, we are in the early planning stages of a renovation in order to... More 

Chattanooga, Tennessee
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is located within walking distance of the stadium and Jacksonville Landing. The staff was very friendly and helpful. We got the adjoining rooms with two queen beds that we requested on our reservation. The rooms were clean and comfortable but no refrigerators in the rooms. Breakfast was yummy but a bit costly. If you are in Jacksonville for... More 

Was this review helpful? Yes
HyattJax225, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings MommyB1008, Thank you for taking the time to share your recent stay with us. We appreciate your feedback regarding our property and staff. We are so glad you and your family enjoyed our key location in Downtown Jacksonville. In regards to our in-room amenities, we are in the early planning stages of a renovation in order to update our... More 

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Additional Information about Hyatt Regency Jacksonville Riverfront

Address: 225 East Coast Line Dr, Jacksonville, FL 32202
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Jacksonville Riverfront 3.5*
Number of rooms: 963
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Also Known As:
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Jacksonville Riverfront
Hotel Style:
#2 Green Hotel in Jacksonville
#25 Romantic Hotel in Jacksonville
#43 Business Hotel in Jacksonville

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