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Hyatt Regency Jacksonville Riverfront

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225 East Coast Line Dr, Jacksonville, FL 32202
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Hyatt Regency Jacksonville Riverfront
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1,525 Reviews from our TripAdvisor Community

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Miami, United States
5 of 5 stars Reviewed 2 days ago NEW

Hotel stay was 5 stars value. It was a Solid stay for a Business conference of 5 days. Most services were used and everyone I met was friendly and service-oriented. Very helpful and I experienced no delays or uncomfortable moments

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Ronaldo C
Woodbury, Minnesota
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our room had a beautiful view of the river. The room was updated and clean. Employees were very helpful in helping us find our way around and giving us ideas on activities. The location was perfect and we didn't need any transportation to get to places such as the science museum, shopping and places to eat. I highly recommend.

Helpful?
Thank PaulaP2828
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings PaulaP2828, Thank you for choosing to stay with us while in Jacksonville. I am delighted to hear you enjoyed the hotel and our service. Our location on the St. Johns River is usually a delightful surprise for our guests. I hope you had the opportunity to see some dolphins swim by. We look forward to having you stay with... More 

Miramar Beach, Florida
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have been to this hotel at least 6 times in the last 4 months and the service is impeccable ! The suites with the additional room have a large table for at least 6 people to dine , several large couches and refrigerator with full bath the staff in every department are excellent The gym is great with lots... More 

Helpful?
Thank kimberly a
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Kimberly A, Thank you for choosing to stay with us. I am delighted to hear you have enjoyed the hotel and our service. We completed a renovation at the end of last year which included all the guestrooms, rooftop pool, fitness center, and Regency Club. it sounds like you have been able to take advantage of these great new... More 

Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at this hotel last Sunday night because I had an early morning jobsite meeting on Monday. I am certain that the low rate I received was due to checking in on Sunday however I was happy to have it and be able to stay at such a nice place. Bed and other accommodations were fantastic.

Helpful?
Thank A W
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings A W, Thank you for choosing to stay with us. We are delighted to hear we were able to accommodate you with your job site meeting on Monday. Our location is great for things like this. We hope to have you stay with us again soon. Warm Regards, Rachel Otis Marketing Manager More 

Princeton, New Jersey, United States
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

I visited for a medical conference and was disappointed. Pros: Nice river view, comfy room, courteous and helpful staff, big and nice gym Cons: Walls very thin - My bed on the 4th floor was literally vibrating from the party on the 2nd floor the first night of my stay. Our conference was disturbed by noise from the neighboring conference.... More 

Helpful?
Thank Jen T
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings John Marc S, Thank you for choosing to stay with us. We are delighted to hear you had a great overall experience with our hotel and staff. Our location is great in Downtown and on the river.I will pass along your suggestion regarding shuttling for the hotel from the airport. We hope to have you stay with us again... More 

Saint Petersburg, Florida, United States
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Hyatt Regency Jacksonville this weekend, and our stay was so memorable! Bobby gave us the initial "wow factor" when we arrived and set such a great expectation for service that was continually met all weekend! Bobby took our luggage up to the room, and instead of unloading the luggage and leaving, he took time to... More 

Helpful?
Thank Jenna N
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Jenna N, Thank you for choosing to stay with us while in Jacksonville. I am delighted to hear you had a great experience with our hotel and staff. Our team truly cares for our guests like Bobby and Phil, and we are glad you experienced that first hand. We look forward to you staying with us again in the... More 

Ponte Vedra Beach, Florida
Level Contributor
533 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 824 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the first time we've stayed at this hotel since it was converted from an Adams Mark to a Hyatt several years ago. We only live at 30 minutes from downtown and usually only stay downtown when attending a concert, symphony or play. That said we were extremely pleased with this Hyatt as the view of the St Johns... More 

Helpful?
1 Thank RLWOrangePark
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings RLWOrangePark, Thank you for choosing to stay with us while attending a conference. I am delighted to hear you had a great overall experience. We just completed a renovation of all 951 rooms, rooftop pool, fitness center, and Regency Club. We look forward to having you stay with us again for the next show.Make sure to book a pre... More 

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