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Hyatt Regency Jacksonville Riverfront

3.5 of 5
225 East Coast Line Dr, Jacksonville, FL 32202
Hotel amenities
Hyatt Regency Jacksonville Riverfront
Ranked #44 of 132 hotels in Jacksonville
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460 reviews from our community

Traveler rating
    134
    177
    91
    33
    25
See reviews for
Families
56
 
Couples
83
 
Solo
35
 
Business
227
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Glennville, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2013 NEW

We went for the Gate River Run. The Hyatt was the perfect location for both access to the run and the night life at the Jacksonville Landing. The ONLY thing I didn't like were the beggers lurking around.

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Sacramento
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 17, 2013 NEW

Being platinum elite members in the Marriott program and platinum preferred members in Starwood's loyalty program, we rarely stay at Hyatt hotels. We recently did in Jacksonville because of a cruise departing across the street from the hotel. Wow - we were treated like royalty by Tommy when we checked in. I was concerned about our reservation because I booked... More

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HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
May 21, 2013

Dear Birdyann, I am glad to see you experienced a flawless check-in. At Hyatt Regency Jacksonville Riverfront our goal is to provide authentic hospitality in all areas of the hotel and it sounds like Tommy hit it out of the park. Thank you for choosing Hyatt and we hope you will continue to stay with us. Best Regards, Matt Graham... More

South Florida, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2013 NEW

The Hyatt Regency Jacksonville Riverfront is a nice hotel located in downtown Jacksonville along the St. Johns River. It is just a short walk from Jacksonville Landing (which has a Water Taxi stop) and the historic Florida Theater. The hotel is about 2 miles from the Prime Osborn Convention Center. I was there on business for a conference and trade... More

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HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
May 21, 2013

Dear Jim B, Thank you for staying at Hyatt Regency Jacksonville Riverfront while on business. We appreciate you taking time to write a review on TripAdvisor. If you are ever back in Jacksonville, we hope you will stay with us again. Best Regards, Matt Graham Director of Rooms More

Port Saint Lucie Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

A great hotel to stay in when in Jacksonville Close to the Riverfront and many great restaurants. The staff is wonderful right from check in to check out. The room was very clean and the bed was really comfortable, no noise and a great view to wake up to.

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HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
May 21, 2013

Dear JPbrandano, Thank you for your wonderful feedback regarding Hyatt Regency Jacksonville Riverfront. We are pleased you enjoyed your stay with us. If you are ever back in Jacksonville, we hope you will stay with us again. Best Regards, Matt Graham Director of Rooms More

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 12, 2013

The riverfront is the best location in Jacksonville.. but that's like being the tallest of the 7 dwarfs. On to the hotel it isn't bad but its not a Hyatt property either, the lobby had a stale water smell and the rooms were sort of dated. In the past when I stayed at a Hyatt it was always a good... More

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HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
May 21, 2013

Dear Paleales, Thank you for your feedback regarding Hyatt Regency Jacksonville Riverfront. I am pleased you enjoyed your encounters with our associates; however I’m sorry to read our hotel was not to your standards. We appreciate your business and hope you will give our hotel another try. Best Regards, Matt Graham Director of Rooms More

Sioux Falls, South Dakota
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 10, 2013

From the moment you walk in, you are greeted with friendly smiles. Professional yet friendly front desk staff, waitresses in the restaurants, and helpful bellboys. The room was spacious and clean with great amenities. Elevators are available without waiting. Restaurant food is fantastic. Bed is heavenly (they must use a high quality mattress!). Just overall fantastic experience.

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See 4 more reviews by Yumster01 for Jacksonville
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
May 21, 2013

Dear Yumster01, I'm glad to see you enjoyed all aspects of Hyatt Regency Jacksonville Riverfront; starting as soon as you walked in the door. Our goal is to provide authentic hospitality and it sounds like we delivered. Thank you for choosing Hyatt and we hope to see you again soon. Best Regards, Matt Graham Director of Rooms More

Boulder, Colorado
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 9, 2013

The location on the river is what makes this hotel special. The rooms are what I would expect of Hyatt, and the Terrace Restaurant offers very good on-site dining. The made-to-order omelets for breakfast were consistently excellent!

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HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
May 21, 2013

Dear Tom Stauffer, Thank you for taking time out of your day to write a review on Hyatt Regency Jacksonville Riverfront. We are pleased you enjoyed all aspects of our hotel; especially the amazing views and wonderful breakfast in Trellises. We appreciate your business and hope to see you again soon. Best Regards, Matt Graham Director of Rooms More

Atlanta, Georgia
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 9, 2013

This is an older hotel. It is in serious need of refurbishing. However, it's in a great location, just steps away from the Landing. My reservation clearly requested a king bed, but I was provided with twin beds instead. No mention of this was made by the clerk at check in.

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HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
May 21, 2013

Dear Dave A, Thank you for staying at Hyatt Regency Jacksonville Riverfront. I apologize for any inconvenience you received during your stay. We appreciate your business and hope to see you again in the near future. Best Regards, Matt Graham Director of Rooms More

FROSTPROOF
2 reviews
5 of 5 stars Reviewed May 7, 2013

Check-in was super easy, extremely friendly front desk staff. Room was clean, roomy and ready early. The riverfront view was amazing, especially at night. Dolphins in the St John's river was an added bonus. All meeting rooms, dining rooms and party room was all clean, and roomy to meet all needs. We will definitely return for future visits to Jacksonville... More

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HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
May 8, 2013

Dear Tina S, Thank you for choosing Hyatt Regency Jacksonville Riverfront for your business weekend. We are pleased you enjoyed our friendly staff and amazing views. If you are ever back in Jacksonville, we hope you will stay with us again. Best Regards, Matt Graham Director of Rooms More

Milwaukee, Wisconsin
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 7, 2013

We stayed here, along with about 40 other family and friends. We booked a junior suite (that was all that was available) so we could entertain those who came from all over the country. The sad news is the junior suites have no views--in fact there are no windows! The two adjoining rooms have a window that overlooks the roof.... More

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See 4 more reviews by ccwriter16 for Jacksonville
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
May 8, 2013

Dear Ccwriter16, Thank you for choosing Hyatt Regency Jacksonville Riverfront for your family reunion. We appreciate your business and look forward to your next stay with us. Best Regards, Matt Graham Director of Rooms More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very nice(27)
  • Rooftop pool(11)
  • Fitness center(9)
  • Friendly and helpful(7)
  • Front desk staff(6)
  • River view room(6)
  • Flat screen TV(4)
  • River view(3)
  • Parking garage(3)

Additional Information about Hyatt Regency Jacksonville Riverfront

Address: 225 East Coast Line Dr, Jacksonville, FL 32202
Region: United States > Florida > Jacksonville
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Jacksonville
#23 Business Hotels in Jacksonville
#31 Family Hotels in Jacksonville
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Experience the essence of the lifestyle and landscape of the real Florida at our Hyatt Regency Jacksonville Riverfront hotel. Set along the St. Johns River within the heart of the city’s business, entertainment and sports districts, our outstanding downtown Jacksonville hotel is adjacent to the Jacksonville Landing, a hotspot for dining & entertainment, and within minutes of famous white sand beaches, championship golf courses, EverBank Field, water sports, museums and arts venues. ... more   less 
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Also Known As:
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Riverfront Hotel
Hyatt Jacksonville Riverfront
Hyatt Jacksonville
Jacksonville Hyatt

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