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Hampton Inn & Suites Jacksonville - Bartram Park

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13950 Village Lake Circle, Jacksonville, FL 32258
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Hampton Inn & Suites Jacksonville - Bartram Park
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428 Reviews from our TripAdvisor Community

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Traveler rating
    293
    107
    19
    7
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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  • German first
  • Spanish first
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  • All months
    (428)
  • Mar-May only
    (101)
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    (83)
  • Dec-Feb only
    (97)
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Ocala, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent clean rooms and hotel. Good staff and clean hotel. Helpful staff - central location to restaurants. Close to I-95 and I-295; Hot breakfast and coffee; Meeting rooms and well maintained pool. Well-equipped office facilities.

Review collected in partnership with Hampton

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2 reviews
4 of 5 stars Reviewed 1 week ago

just there few days ago, love the visit and definitly come back again to this hotel when visit jacksonville again :) room was quite big, and clean ..! i havent explore much, next time i will thats way i just rate 4 stars :) great breakfast, a lot of variety and the staff were so nice good job..! keep it... More 

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Wilmington, North Carolina
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

After a seven hour car ride it was nice to arrive here. Not far from 95, in a newly built area, this hotel sits behind a pond with a walking path around it. Located across the street from a strip mall with Publix, Tijuana Flats, Kohls, and Chinese food as well as Wendys, Dunkin Donuts, and a great little Thai... More 

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Viera, Florida
Level Contributor
142 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at this Hotel every few months when I travel to Jax. I love the location and the staff is always helpful and accomadating. I frequently stay at this hotel while traveling alone and I always feel save!

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Cincinnati, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Needed a place to stay before heading into Daytona! Perfect location, very clean and quiet hotel, nice staff, great breakfast! Lots of places to eat around Hampton and Brooklyn Pizza was delicious! Will return!

Review collected in partnership with Hampton

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Cumming, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

There was a problem with the air conditioning in our room and the staff did not hesitate to upgrade our room at no additional cost, because we had to move so they could fix the unit. All staff was courteous and very efficient! The breakfast was delicious!

Review collected in partnership with Hampton

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Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stayed overnight on our way to Disney. this is a great little hotel , comfortable beds, clean and a good breakfast. would definitely stay here again! Pool area was nice even though we did not have time to use it. Lots of places to eat near by. you can't go wrong with this Hampton.

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Macon, Georgia
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This maybe the worst place. We traveled there, thirty miles out of the way after getting a confirmation from Hampton Inn Reservations. They refused us entry, "we're overbooked". "Can you help me find another room, my son amputated his finger thus afternoon?" "No!"

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jessethibodaux, Manager at Hampton Inn & Suites Jacksonville - Bartram Park, responded to this review

David I, Please contact our Hampton Bartram and speak with one of our managers. We aren't able to find any record of a confirmation for you at our hotel and we've had no such encounters as you've noted . All reservations made through Hampton Inn are guaranteed and our staff is not known for the unhelpfulness you've described. I look... More 

Tampa, Florida
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel three times in the past 1 1/2 months. I stay here as the location is convenient to where I am going and it is a new hotel. The facility itself is nice, but the staff and the service they provide could do a lot better. All three times I have checked in or had... More 

Review collected in partnership with Hampton

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jessethibodaux, Manager at Hampton Inn & Suites Jacksonville - Bartram Park, responded to this review

Angela3701, Thanks for your review. I'm glad you've rated our hotel well, except in the area of Service. We will surely be investigating this instance and address any training opportunities. Our front desk is not known for its lacking service, and we certainly hope we haven't truly represented ourselves as such. We do allow a certain number of late checkouts... More 

Midland, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel was great. The staff was friendly and informative. The hotel's appearance was very inviting but it did not stop there. Great breakfast and Everything was SO CLEAN. I am a stickler on cleanliness and this hotel PASSED all of my test!

Review collected in partnership with Hampton

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