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All 131 Jacksonville hotels

Residence Inn Jacksonville Airport

3.0 of 5 Hotel   |   1310 Airport Road, Jacksonville, FL 32218
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Residence Inn Jacksonville Airport
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Ranked #68 of 131 hotels in Jacksonville
Certificate of Excellence 2013
A recent review
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62 people have reviewed this hotel

Traveler rating
    20
    24
    10
    7
    1
See reviews for
21
16
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
new york
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Great find ! A little tough to find the access road but worth the effort-Reception delightful and willing to meet requests - fast smooth check in . Requested 3rd floor and very quiet ---it was .. Housekeeping has done a good job --things very clean . Linens and bed very comfortable. Kitchen extremely clean and the quietest refrigerator every--not one... More

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Kandace W, Manager at Residence Inn Jacksonville Airport, responded to this review

I appreciate your comments regarding your recent stay at the Residence Inn Jacksonville Airport. I always enjoy hearing about the positive experiences my guests have at my hotel. I will make sure to share your comments with the rest of my team. Positive guest feedback, like yours, is always an encouragement to all of my staff as I strive to... More

Chesapeake, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been tasked with working away from home for almost a year and I thought I would stay at a Marriott Residence Inn, the closest being the JAX airport. I am so glad the cards fell as the did. everyday I am met by some of the nicest people I have ever met in a hotel. They go out... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 9, 2014

My wife and I stayed 4 nights and each day we have had to go to the front desk at least one time (sometimes more) because our key cards would not work. The desk clerk told us that this happen many times each day to many guests. On the second day there was no visit to our room by housekeeping.... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 7, 2014 via mobile

This was my last chance to get a room all other nice hotel near the airport were full. I was greeted by Vicky a very nice young lady at the front desk and she said I have a room. I didn't wait one second I said back well take it! She got the room all set up and I ask... More

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Springfield, Massachusetts
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 2, 2014

We spent a night here on the way to southwest Florida. We stayed in their smallest room, but it was very large with a nice kitchen and bath. The room was spotless and quiet. The staff could not have been more friendly and helpful. There was little noise from the airport and the access to I 95 could not have... More

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Hartford, Connecticut
Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 21, 2014

I had a king room suite. It was clean, good size. I liked that there was an weekly activity sheet for those staying longer. Breakfast was good as was the workout room. Just needs a little TLC, my room did smell a bit musty.

Was this review helpful? Yes 1
Kandace W, Manager at Residence Inn Jacksonville Airport, responded to this review

I appreciate your comments regarding your recent stay at the Residence Inn Jacksonville Airport. I always enjoy hearing about the positive experiences my guests have at my hotel. I will make sure to share your comments with the rest of my team. Positive guest feedback, like yours, is always an encouragement to all of my staff as I strive to... More

Clayton, NC
Top Contributor
80 reviews 80 reviews
25 hotel reviews
175 helpful votes 175 helpful votes
2 of 5 stars Reviewed February 12, 2014

Each time I have stayed here, the motel's age shows more and more. The staff is helpful and friendly. The motel is clean. Unfortunately, these attributes cannot over come the fact that the place is showing its age and is falling apart. Electrical outlets that are worn and won't hold your plug, low water pressure, bath tub outlets getting ready... More

Was this review helpful? Yes
Kandace W, Manager at Residence Inn Jacksonville Airport, responded to this review

Thank you for taking the time to tell me about your experience at the Residence Inn Jacksonville Airport. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Residence Inn, I strive to provide every customer with superior service; therefore your feedback is very important to me. I want you to know that... More

Philadelphia,Pa.
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 20, 2014

Satyed for one night on our way to South Florida. We had our dog on this road trip.So our choices were limited. Residence Inns are pet friendly. This one had a decent size room. Clean and nice people at the front desk. I would choose this again for a one night stopover (or more) to the south.

Was this review helpful? Yes
Kandace W, Manager at Residence Inn Jacksonville Airport, responded to this review

I appreciate your comments regarding your recent stay at the Residence Inn Jacksonville Airport. I always enjoy hearing about the positive experiences my guests have at my hotel. I will make sure to share your comments with the rest of my team. Positive guest feedback, like yours, is always an encouragement to all of my staff as I strive to... More

Mobile
Top Contributor
68 reviews 68 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 5, 2014

The good - Nice lobby area and friendly staff. Two bedroom had a good layout to accommodate 5 people. The kitchen was well equipped for longer stays and bathrooms appeared to be clean with three towels in each of the bathrooms. Third floor was quiet with no noticeable hall noise. Outdoor pool is the small area typical of an interstate... More

Was this review helpful? Yes 1
Danny S, General Manager at Residence Inn Jacksonville Airport, responded to this review

Dear KELLY W, Thank you for taking the time to tell me about your experience at the Residence Inn Jacksonville Airport. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Residence Inn, I strive to provide every customer with superior service; therefore your feedback is very important to me. I want you... More

Orlando, Florida
1 review
5 of 5 stars Reviewed January 3, 2014

Staff provided outstanding service to me anytime during the day. Hot meal every morning and dinner Monday through Wednesday, My hotel of choice when I stay in Jacksonville. You will not be disappointed.

Was this review helpful? Yes
Danny S, General Manager at Residence Inn Jacksonville Airport, responded to this review

Jeffrey M I appreciate your comments regarding your recent stay at the Residence Inn Jacksonville Airport. I always enjoy hearing about the positive experiences my guests have at my hotel. I will make sure to share your comments with the rest of my team. Positive guest feedback, like yours, is always an encouragement to all of my staff as I... More

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Additional Information about Residence Inn Jacksonville Airport

Also Known As:
Residence Inn Jacksonville Airport Hotel
Residence Inn Jacksonville Airport Hotel Jacksonville
Residence Inn Jacksonville
Jacksonville Residence Inn
Address: 1310 Airport Road, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #68 of 131 hotels in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Jacksonville Airport 3*
Reservation Options:
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