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All 130 Jacksonville hotels

Jacksonville Plaza Hotel & Suites

2.0 of 5 Hotel   |   14585 Duval Rd, Jacksonville, FL 32218
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Ranked #33 of 130 Hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
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309 reviews from our community

Traveler rating
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    46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Jacksonville Plaza Hotel & Suites
See the most recent reviews
1 review
5 of 5 stars Reviewed 2 weeks ago

My family and I recently stayed for three nights at the Plaza Hotel & Suites in Jacksonville Florida, and the experience was nothing less than fantastic. The entire staff from front desk to housekeeping was accommodating, Especially Kristina friendly and helpful. It was a treat to stay at this location with my family and let my wife witness first hand... More

Was this review helpful? Yes
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

It was a pleasure to hear that we have delivered excellent service! I will share your feedback to our team members. Thank you for recognizing our efforts. We strive hard to go above and beyond and it is our number one goal to provide clean and comfortable accommodations at a very reasonable price! Thank you for choosing the Jacksonville Plaza... More

Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

At approximately midnight on arrival their was no parking...had to just make a spot an hope I was not towed...then was given key to a totally trashed room ( I had reservation for late arrival and had called as I neared destination ).....The 2nd room I was given was adequate but their seemed to be a party across the hall... More

Was this review helpful? Yes
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for your feedback. I would like to apologize for the challenges that you have encountered. Parking gets very tight on a sold out night but our staff is always available to help to get you a spot. I am trying to investigate how you got a room that was not ready. I am sorry to hear that there... More

Bedford, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We needed a one night stopover that was easy to find on the way from Florida to Charleston. This one was easy to book online, had good reviews and was well priced for the facilities. Our party of 6 arrived late one evening but check in was easy and the staff on the front desk were very helpful. Our 3... More

Was this review helpful? Yes 1
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for your time writing a review. We are happy to hear that you had a very pleasant stay with us. Our goal is to provide clean and comfortable accommodations at a very reasonable price. We are conveniently located off of I-95. Continental breakfast is included and if you ever need a shuttle service to the airport in the... More

Jacksonville, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Cristina, the help desk associate on duty when I checked in on Sat 9/6/2014, was very helpful and accomodating. I requested a check in early and later a change of room on the ground floor. All were granted with ease. The rest of the staff were helpful as well, The room was small but cozy.The area is to close to... More

Was this review helpful? Yes 1
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you so much for recognizing Cristina. She is one our best employees. We take pride in delivering excellent service. Your feedback will be shared to our team members. Thank you for choosing the Jacksonville Plaza Hotel! We look forward to see you soon! More

Hendersonville
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Enjoyed my stay at Jacksonville Plaza Hotel & Suites. Clean comfortable rooms. Easy off I 95 near airport. Also have stayed here while cruising the Bahamas. Can park car at hotel and take shuttle to and from cruise port. Great breakfast in the mornings.

Was this review helpful? Yes
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

It was a pleasure to hear that we accomplished our goal during your stay. It is our number one priority to provide clean and comfortable accommodations. We offer the best value in town in providing Cruise Package and I'm glad that you were able to take advantage of this package. It includes one night stay, roundtrip shuttle service to the... More

Palm Beach, Florida
Senior Contributor
23 reviews 23 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In Jacksonville to take an national exam. Could be quieter but I always have my buds. I stayed close to the desk for quick internet. Blackout curtains. Small room but bed is comfy. Fridge. Microwave. Enough room to study. Clean. Safe. Easy to find. Eat before 9 otherwise you are stuck with the waffle house and dennys. I would stay... More

Was this review helpful? Yes
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for your time sharing your hotel experience on this website. We are delighted to hear that you had a comfortable stay with us before taking a national exam. We wish you good luck and hopefully you did great! Thank you for choosing the Jacksonville Plaza Hotel! We look forward to your next visit. More

Dallas, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For the price, you can't beat it. It's a couple steps up from a Motel 6, with a MUCH more comfortable bed. It's RIGHT next to the airport, with a 24hr shuttle service. Honestly, I would recommend this over a higher end airport hotel if you're just staying for the night. Save your money. The shuttle services goes ONLY to... More

Was this review helpful? Yes 2
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

We appreciate your detailed review! We are a limited service hotel that offers amenities that big branded hotels offer without a huge price tag. You are right, staying with us will save you a lot of money. We have the best value in town. Our rooms were recently renovated and we take pride in providing clean and comfortable rooms. Thank... More

SHARPSBURG
Top Contributor
68 reviews 68 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second stay here over the past two months. Loved it again. Room is small but the bed is comfy, the microwave and small fridge are great amenities. The bath area is spacious and I appreciate that. Check in was a breeze. We'll be back for sure!

Was this review helpful? Yes 1
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Repeat guests like you only proves our success in this industry. We were delighted to hear that you had 2 wonderful stays with us. All of our rooms are equipped with microwave, refrigerator and 32" flat screen TV. Please take advantage of our free continental breakfast and Wi-Fi on your next visit. Thank you for choosing the Jacksonville Plaza Hotel! More

Brunswick, Georgia, United States
Senior Reviewer
7 reviews 7 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 26, 2014

I stayed just one night at the Jax Plaza. It was perfect. The staff were super friendly and professional, the room had fridge and microwave and very comfortable beds. The shuttle to the airport was on time AND after an exhausting flight back, I had to wait no longer than 2 minutes after getting my bag for the shuttle. Needless... More

Was this review helpful? Yes
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for your time sharing your hotel experience to fellow travelers on this website. It was a pleasure to hear that you had a pleasant stay. Our goal is to provide clean and comfortable accommodations at a reasonable price. We strive each day to deliver excellent service and your recognition to our efforts is greatly appreciated. Thank you for... More

Wilmington, North Carolina
Top Contributor
122 reviews 122 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 19, 2014

If you are on a budget I would stay here for sure. It is clean, comfortable, and convenient to shops, restaurants, and I-95. The decor in the rooms reminded me a bit of a Hampton Inn. It's not quite as nice as chain hotels but it was all we needed. The beds were comfortable and we all slept well. the... More

Was this review helpful? Yes 1
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

It is our priority to provide clean and comfortable accommodations at a very reasonable price. We are a limited service hotel that offers amenities that big branded hotel chains offer. Hotel amenities include continental breakfast, 24 hours airport shuttle, Wi-Fi throughout the building and unlimited use of business center. We were recently renovated and all of our rooms are equipped... More

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Additional Information about Jacksonville Plaza Hotel & Suites

Address: 14585 Duval Rd, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
Number of rooms: 100
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Also Known As:
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel And Suites

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