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All 131 Jacksonville hotels

Jacksonville Plaza Hotel & Suites

2.0 of 5 Hotel   |   14585 Duval Rd, Jacksonville, FL 32218
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Ranked #30 of 131 hotels in Jacksonville
Certificate of Excellence 2013
A recent review
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257 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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NY
Top Contributor
56 reviews 56 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed one night here and for the money it is a good value. The room was small but clean and had a refrigerator and microwave squeezed into it. They offer a free airport shuttle 24/7 which we used to go back and forth and breakfast snacks in the morning. Service was fine. Only complaint was that after arriving on an... More

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Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for writing a review and found our hotel to be a great value. We were recently renovated and all rooms are equipped with microwave and refrigerator. If you are in need of a bigger room, please consider our room with 2 Queen size beds or King bed. They are much bigger that our single Queen room. Thank you... More

Melbourne, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

I was commuting 175 miles to Jacksonville, FL, for a 6 month project and I needed a place to stay during the week. I tried several hotels, each one worse than the last. The week of Thanksgiving I actually walked out of a hotel after 5 minutes in the room, it was so bad. I needed to find another room... More

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Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

WOW! What a detailed review! We thank you so much for taking the time to write a wonderful review about the hotel and staff. It's always a pleasure to read positive feedback. We strive each day to deliver excellent service and make your stay enjoyable. We are very happy to hear that we accomplished our goal during your stay. Please... More

London, Canada
Top Contributor
76 reviews 76 reviews
59 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient and close to the airport. The shuttle was fast and friendly, we took it both from and to the airport and both times had great service. Our room was clean but small, somehow they managed to squeeze in a fridge, microwave and flat screen TV so we had everything we needed. The bed was comfortable and our room... More

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Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for writing a review. We are pleased to hear that you found our hotel to be a great value. We take pride in providing clean and comfortable rooms. We offer 3 room types that will suit your needs. Our King size bed rooms and 2 Queen bed rooms are much bigger than the Queen room. All rooms were... More

Roanoke, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

We started staying at this hotel years ago and as time went by they kept renovating it, this used to be an old hotel from another chain and then they changed the beds, Carpets TV and everything in the rooms and then the whole hotel. It seems like their policy is to provide a clean and comfortable room at a... More

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Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

We appreciate your time writing this review. Repeat guest like you measures the level of our success in hospitality. We strive each day to provide the best value in town. Our hotel was recently renovated and we keep updating the soft goods in each room. We appreciate you recognizing our efforts. Thank you for choosing the Jacksonville Plaza Hotel &... More

Surf City, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at Jacksonville Plaza Hotel & Suites from March 17 to 20, 2014. The rates were great for about 40 dollars a night with free WiFi, free shuttle vans to and from the JAX airport, simple but adequate breakfast, and excellent daily room cleaning services. I was in Jacksonville attending a conference in the city center. However, I chose... More

Was this review helpful? Yes 1
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you so much for your kind words. We are happy to hear that you had a very pleasant stay. We pride ourselves to provide clean and comfortable accommodations at a very reasonable price. I'm glad that you were able to take advantage of our breakfast and able to use our unlimited free wi-fi. We look forward to your next... More

Greenville, South Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

This hotel was extremely cheap compared to your Hilton's, Marriotts and whatnot but it definitely served it's purpose for our one night stay. We saw no need to waste over $100/night when we would only be lodging at the hotel for a few short hours given that we checked in extremely late. Staff was friendly and even allowed my spouse... More

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Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for time writing a review. We are delighted to hear that you found our hotel a great value. Our goal is to provide clean and comfortable accommodations at a very reasonable price and we are glad that we have accomplished this goal during your stay. There are times that parking can be difficult especially on a sold out... More

Roanoke, Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 15, 2014

We made a planned one night stop here on our way to Orlando for Christmas. After a day of nightmare traffic through South Carolina it felt like arrival at a friends house. The staff was very friendly and the room we had reserved, non-smoking with two Queen beds, was clean, ready and waiting. The room was quite comfortable for the... More

Was this review helpful? Yes
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for your time writing a review. We are delighted to hear that you had a pleasant stay with us. We have recently renovated our rooms and maximized the space. A 32" flat screen TV is mounted on the wall, micro and fridge are in the corner, a clothing rack is provided instead of a bulky closet and dressers.... More

Saint Augustine, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

If you're catching an early ,morning flight from JAX and you live an hour away like I do, the head to the JAX Plaza Hotel. We always come up around dinner time, drop our bags off then have dinner at one of over a dozen restaurants just across the highway. Leave your car at the hotel (for free) then take... More

Was this review helpful? Yes 1
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

It was a pleasure to hear that you were able to take advantage of our free 7 days parking. If you are looking for up to 14 days of free parking, we have a Park and Fly Package that includes 24 hours shuttle service to and from the airport. Thank you for choosing the Jacksonville Plaza Hotel & Suites! We... More

Massachusetts
Contributor
18 reviews 18 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 5, 2014

We stayed here twice because tickets from JAX were a lot cheaper than flying in and out of Orlando. The ride to Orlando was less than two hours and the Hotel was a great deal. We had a small to average size room, two good queen beds, and there is a basic breakfast. The room had a micro wave and... More

Was this review helpful? Yes
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for your positive review. We are happy to hear that you found our hotel to be affordable and comfortable. It is our number one goal to provide clean and comfortable accommodations at a very reasonable price and we are happy that we accomplished this goal during your stay. We look forward to your next visit! More

Ottawa, Canada
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 2, 2014

The room is really quite small but has everything you need, including a fridge and microwave. Everything was clean except the halls smelled like smoke despite the hotel being 100% non smoking. The breakfast was nothing fancy and really had no space. You basically have to grab your muffin or bagel and take it to your room but the hotel... More

Was this review helpful? Yes
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for your review. It is our number one goal to provide clean and comfortable accommodations at a very reasonable price. All of our rooms have a microwave, refrigerator and 32" flat screen TV. We have 3 room types, a room that has 1 Queen bed is a smaller room that a room with 2 Queens or a King... More

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Additional Information about Jacksonville Plaza Hotel & Suites

Also Known As:
Jacksonville Plaza Hotel And Suites
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel
Address: 14585 Duval Rd, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#7 Best Value Hotel in Jacksonville
#20 Romantic Hotel in Jacksonville
#39 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
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