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Jacksonville Plaza Hotel & Suites

2.0 of 5 14585 Duval Rd, Jacksonville, FL 32218
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Certificate of Excellence 2014
Jacksonville Plaza Hotel & Suites
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Jacksonville Plaza Hotel & Suites
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326 reviews from our community

Traveler rating
    132
    115
    49
    17
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Walls are so thin you can hear entire conversations above, below, and beside you. And every step they make! Beds are comfortable. Room is clean. I just didn't get much sleep because of the noise. The couple above us were talking and walling around til 1 in the morning and then got up at 6:(

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Tampa, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here the night before boarding a cruise at Jaxport. The room was small, but comfortable, and in really close proximity to River City mall, which has a bunch of shopping and dining options, as well as several places to gas up or grab drinks all within a stone's throw of the hotel. Throw in the... More

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Gardendale, Alabama
Contributor
14 reviews 14 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed there one night before a cruise. Room was small but was clean and had all I needed. Big shopping mall about a mile away and the the beach was about 30 min.. I didn't park there because I was late to sign up and wouldn't be picked up till 130. I live over 500 miles away and wanted my... More

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Wilmington, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Room was small with no extras but was clean and I felt safe. The desk clerks were friendly and helpful. Great hotel to save money without much sacrifice. We booked the cruise rate but because we were too late for the early shuttle we took a cab to port instead. The hotel adjusted our rate with no problems. If I... More

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Placida, Florida
Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I needed a hotel for a week at the last minute. Found them on trip advisor and was very happy with price for a week. Was very happy with room. Room was clean!!! Beds were very comfortable and clean. Bathroom was nice and clean. Super fast check in.

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Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

We appreciate your time sharing your hotel experience on this website. You are one of our happy guests that found us on Tripadvisor. Thank you for your nice words about our hotel and I'm sure your review will help other travelers in making decision where to stay. Our goal is to provide clean and comfortable accommodations at a very reasonable... More

Hampton, Virginia
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice basic quiet just what we were looking for very nice staff quick in and out very clean comfy beds the only bad thing is very cheap breakfast cellophane bagels and muffins muffins nothing special not a deal breaker but some thing other travelers should be aware of.. We skipped it and went in search for something better everything else... More

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Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

It was a pleasure to hear that we were able to meet your needs and expectations during your stay. We offer continental breakfast that includes individually wrapped bagels, muffins, assorted cereals, assorted oatmeal, toast, oranges, fruit juices, coffee and tea. If you are looking for hot breakfast, Denny's, Waffle House and Cracker Barrel are less than 1 mile away. Thank... More

Moultrie, Georgia
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here thinking that the shuttle to airport was free. I stayed in hotel November 6th for flight out on the 7th. When I checked in I asked when the shuttle ran and was told every hour on the hour and that I had to reserve it for 6 am the next morning. Shuttle came and me and two... More

Was this review helpful? Yes 1
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

After gathering all the information from the reviewer and from our contracted shuttle service, the description of the vehicle and the driver at the time the guest was picked up from the hotel didn't match the person who was on the schedule driving our shuttle service. The reviewer used a different shuttle service who was not contracted with the hotel.... More

long island, ny
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really good airport hotel. Clean, quiet and I felt very safe and secure. Stayed at this hotel when I arrived to JAX and the night prior to departure. Room was clean, beds also clean and comfortable. Basic breakfast for get your day started. Front desk personel were helpful, efficient and processed your check-in quickly, Airport shuttle very reliable -- no... More

Was this review helpful? Yes 1
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

We are delighted to hear that you had an enjoyable stay with us and was able to take advantage of our free airport shuttle service. We strive each day in delivering excellent customer service and providing clean and comfortable accommodations. In addition to continental breakfast and airport shuttle service, hotel amenities include wi-fi throughout the building, unlimited use of business... More

Calabash, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Awesome, 3rd stay in 2 years, consistently clean, perfect stay. Nice queen bed. Parking lot does get very full probably from local cruise port. Stayed before our disney vacation, nice to get there in a couple of hours with a full day left.

Was this review helpful? Yes
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for your time writing a review. Returning guest like you only proves our success in hospitality industry. We take pride in providing clean and comfortable accommodations at a very reasonable price. We look forward to see you soon! More

California, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Great choice ! The breakfast was decent fruit , cereal and juice Nice and quiet. One if the nicer budget hotels. I would stay there again . Nice neighborhood.very friendly desk clerk.reported broken juice bottle . They responded right away . Very happy with my stay. Barbara

Was this review helpful? Yes
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

We are glad to hear that you had an enjoyable stay with us and was able to take advantage of our continental breakfast. Our hotel was recently renovated and all rooms are equipped with a refrigerator, microwave and 32" flat screen TV. We have Wi-Fi through out the building, 24 hours airport shuttle, a business center and a fitness center.... More

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Additional Information about Jacksonville Plaza Hotel & Suites

Address: 14585 Duval Rd, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
Number of rooms: 100
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Also Known As:
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel And Suites

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