We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 131 Jacksonville hotels

Hometown Inn & Suites

3.0 of 5 Hotel   |   4940 Mustang Road, Jacksonville, FL 32216
Hotel amenities
Save Saved
You added Hometown Inn & Suites to your Saves list
Hometown Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Orbitz.com Travelocity
and 4 more sites!
17%
Ranked #114 of 131 hotels in Jacksonville
Write a Review

40 people have reviewed this hotel

Traveler rating
    2
    3
    5
    11
    19
See reviews for
6
19
1
5
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Any
English first
Burlington, Canada
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Small room, but clean and comfortable. Nothing to write home about. It was convenient for us as was not far from I-95. Large old tube-style television. We would stay elsewhere next time as I'm sure there is better value for the dollar than this place offered.

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 18, 2013

This was far and wide the WORST hotel I have ever stayed in. This place recently changed to a Hometown Inn and we were led here by our GPS after searching for a Microtel. We should have turned and walked out the door but it had been a long day of driving and we didn't really look around before we... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 15, 2013 via mobile

Just checked in and are checking back out!!! Got in elevator to go to room and the moment the doors opened on our floor all you can smell is weed!!! The room that it was being smoked in, there was a guy standing there with the door open apparently to "air" it out was directly across from us... We opened... More

Was this review helpful? Yes 1
Racine, Wisconsin
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2012 via mobile

I plan on staying at this hotel on all future trips to Jacksonville and st. Augustine visits. Hotel was clean, comfortable, nothing to complain about at this place. Staff was friendly, laundry facilities on site and convenient location for traveling between Jacksonville and St. Augustine.

Was this review helpful? Yes 2
Zephyrhills, Florida
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 18, 2012

My family and I stayed at the Microtel in Palm Coast it was a great stay. When we came to Jacksonville we stopped at this Microtel. My family and I are highly dissatisfied with this motel. The overnight desk clerk did not have a friendly attitude, she was rude answering my questions. The bathroom tub was corroded and very nasty.... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 18, 2012 via mobile

Right off I95, it was a perfect place to stay. But the rooms weren't that clean, the bathtub was clogged, it smelled like smoke, and the breakfast was non-existent. The cleaning staff was very pushy and waited for us at the door before checkout. And it was very apparent he wasn't cleaning.

Was this review helpful? Yes 1
ws
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 10, 2012

This was the worst hotel experience I have ever had. It started with the unpleasant manager that answered my call at 10pm to confirm check in and check out times (you know who you are M***). I could write a small novel on the events that occured the day of my check in , but instead I will keep it... More

Was this review helpful? Yes 3
Birmingham, Alabama
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 8, 2011

The front desk clerk was nice, checked in late. Booked room based on photos on website- WRONG...the 1st room we were given has a huge pink stain on the sheets and what looked like toenails and hair, the trash had not been changed. The desk clerk actually asked if we wanted to change sheets or change rooms.. Next room was... More

Was this review helpful? Yes 2
Gatlinburg, Tennessee
1 review
1 of 5 stars Reviewed September 26, 2011

I normally do not stay at this hotel - I was visiting my parents in the city for a short stay . All the previous reviews are accurate - I will start by saying they need to take all of their linens including the towels and put a match to it and start over with new and fresh linen it... More

Was this review helpful? Yes

Been to Hometown Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hometown Inn & Suites

Also Known As:
Microtel Inn & Suites Jacksonville (Butler Blvd/Southpoint) Hotel Jacksonville
Microtel Inn & Suites Jacksonville (Butler Blvd/Southpoint) Hotel
Microtel Inn And Suites Jacksonville (Butler Blvd/Southpoint)
Jacksonville Microtel
Microtel Jacksonville
Address: 4940 Mustang Road, Jacksonville, FL 32216
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #114 of 131 hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hometown Inn & Suites 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, Priceline, TripOnline SA and Otel so you can book your Hometown Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hometown Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.