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All 131 Jacksonville hotels

Hometown Inn & Suites

2.0 of 5 Hotel   |   4940 Mustang Road, Jacksonville, FL 32216
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Hometown Inn & Suites
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Ranked #121 of 131 hotels in Jacksonville
  • Overview
  • Reviews (45)
  • Photos (9)
  • Amenities
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  • Room tips (3)
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45 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Any
English first
Orlando, Florida
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Im waiting on my $54 from this hotel. I went down to visit my FAM for the 4th of July n checked in around 2 & out within 5 minutes the pros wld be the area & uhhh..honestly that's all. Cons check out time is 11 am. (Surrounding hotels are 12pm) stained shower curtain,floor,sink,walls desk,pillow. Room smelled like smoke &... More

Was this review helpful? Yes
Slidell, Louisiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This hotel is horrible. The place needs to be condemned. The bathroom is so full of black mold, corrosion and dirt. The front desk did not care. In fact said that didn't doubt the room had mold but all they can do is a room change. They will not refund my money. With that much black mold this means the... More

Was this review helpful? Yes 1
Gainesville, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 18, 2014

This was the worst hotel I have ever stayed at. My sister and I stayed here for a concert because it looked nice from the pictures and was cheap, but you definitely get what you pay for. It says no smoking but smells of stale cigarettes everywhere. There was cigarette buds in the elevator even. Our room looked like it... More

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed June 16, 2014

Ok so my lady and I get a hotel for a concert this past weekend. We walk in and the room is nasty. The bathroom looked like it hadn't been swept or mopped or dusted in months. The walls were nasty and had been written on. We rolled the sheets back and they were stained. Some were yellow. So my... More

Was this review helpful? Yes
Atlanta, Georgia
1 review
1 of 5 stars Reviewed June 8, 2014 via mobile

Filthy rooms and carpets. Terrible smells. Rude front desk. Shady guests. The curtains were old and unhinged so the light from outside came through like a spot light. Front desk was rude and condescending (the short bold guy) The carpet was stained and so were the towels. This is the worse experience ever! This place needs to be inspected and... More

Was this review helpful? Yes
Burlington, Canada
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 20, 2014

Small room, but clean and comfortable. Nothing to write home about. It was convenient for us as was not far from I-95. Large old tube-style television. We would stay elsewhere next time as I'm sure there is better value for the dollar than this place offered.

Was this review helpful? Yes 1
Toronto, Canada
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 18, 2013

This was far and wide the WORST hotel I have ever stayed in. This place recently changed to a Hometown Inn and we were led here by our GPS after searching for a Microtel. We should have turned and walked out the door but it had been a long day of driving and we didn't really look around before we... More

Was this review helpful? Yes 3
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 15, 2013 via mobile

Just checked in and are checking back out!!! Got in elevator to go to room and the moment the doors opened on our floor all you can smell is weed!!! The room that it was being smoked in, there was a guy standing there with the door open apparently to "air" it out was directly across from us... We opened... More

Was this review helpful? Yes 1
Racine, Wisconsin
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2012 via mobile

I plan on staying at this hotel on all future trips to Jacksonville and st. Augustine visits. Hotel was clean, comfortable, nothing to complain about at this place. Staff was friendly, laundry facilities on site and convenient location for traveling between Jacksonville and St. Augustine.

Was this review helpful? Yes 2
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Additional Information about Hometown Inn & Suites

Address: 4940 Mustang Road, Jacksonville, FL 32216
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hometown Inn & Suites 2*
Reservation Options:
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Also Known As:
Microtel Inn And Suites Jacksonville (Butler Blvd/Southpoint)
Microtel Inn & Suites Jacksonville (Butler Blvd/Southpoint) Hotel Jacksonville
Jacksonville Microtel
Microtel Jacksonville

9 photos of this hotel

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Bathroom (2)
Room/suite (3)
Dining (1)
Hotel & grounds (3)
Other (1)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
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