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All 131 Jacksonville hotels

Hometown Inn & Suites

2.0 of 5 Hotel   |   4940 Mustang Road, Jacksonville, FL 32216
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Hometown Inn & Suites
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Ranked #123 of 131 Hotels in Jacksonville
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51 reviews from our community

Traveler rating
    2
    3
    6
    11
    29
See reviews for
7
23
2
6
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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    (51)
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    (10)
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    (15)
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    (13)
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    (13)
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Florida
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 28, 2014

When I tried to check-in, there were thugs and prostitutes in the front desk area. I had to navigate my way past a them to even get to the front desk. The clerk could not find my reservation. Finally, I agreed to stay somewhere else and was grateful for it. I am originally from Chicago and I know when a... More 

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Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 8, 2014 via mobile

The entire hotel and rooms are filthy and broken. There was a plastic bag taped over the smoke detector in our room. The rooms had so much dirt and grime that I was uncomfortable touching anything and putting my head on the pillows. There was urine in the stairwell! We asked for a manager to call us and have not... More 

Was this review helpful? Yes 2
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 1, 2014 via mobile

Looking at this former Microtel, its clean on the outside and is surrounded by other high end chains, but be very aware the rooms are totally another story. The room we stayed in was nasty..from floor to ceiling and all in between. Before we could lay in the bed my wife had to go get clean sheets and pillow cases... More 

Was this review helpful? Yes 3
1 review
1 of 5 stars Reviewed October 29, 2014

Booked this room with my boyfriend for a 2 day visit. The only good thing about this hotel is its a nice shopping area nearby. And it was very close to the highway and our venue. We checked in pretty late, around 2am. The outside was nice and we assumed we had scored. We were wrong. My room was musty... More 

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Charleston, South Carolina
Contributor
20 reviews 20 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 24, 2014

We stayed in this hotel for one night and it was enough. The staff was very friendly which is the best thing I can say about this place. The rooms are small and very outdated. The sheets were clean, but there were burn holes in the blanket and spread. The room didn't feel clean and needs a good coat of... More 

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1 review
1 of 5 stars Reviewed August 8, 2014

This Hotel Looks Very Nice From The Outside. We Booked A Suite And I Must Say My Room At Home Was Larger ThanThis So Called Suite. We Bumped Our Legs On So Much Stuff. The Worst Part Of It All Was That The Whole Hotel Smells Like Smoke Even Tho It's Smoke Free. Everyone In Our Room Had Runny NoSEs... More 

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Orlando, Florida
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 6, 2014 via mobile

Im waiting on my $54 from this hotel. I went down to visit my FAM for the 4th of July n checked in around 2 & out within 5 minutes the pros wld be the area & uhhh..honestly that's all. Cons check out time is 11 am. (Surrounding hotels are 12pm) stained shower curtain,floor,sink,walls desk,pillow. Room smelled like smoke &... More 

Was this review helpful? Yes 1
Slidell, Louisiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

This hotel is horrible. The place needs to be condemned. The bathroom is so full of black mold, corrosion and dirt. The front desk did not care. In fact said that didn't doubt the room had mold but all they can do is a room change. They will not refund my money. With that much black mold this means the... More 

Was this review helpful? Yes 1
Gainesville, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 18, 2014

This was the worst hotel I have ever stayed at. My sister and I stayed here for a concert because it looked nice from the pictures and was cheap, but you definitely get what you pay for. It says no smoking but smells of stale cigarettes everywhere. There was cigarette buds in the elevator even. Our room looked like it... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed June 16, 2014

Ok so my lady and I get a hotel for a concert this past weekend. We walk in and the room is nasty. The bathroom looked like it hadn't been swept or mopped or dusted in months. The walls were nasty and had been written on. We rolled the sheets back and they were stained. Some were yellow. So my... More 

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Additional Information about Hometown Inn & Suites

Address: 4940 Mustang Road, Jacksonville, FL 32216
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hometown Inn & Suites 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Microtel Inn & Suites Jacksonville (Butler Blvd/Southpoint) Hotel Jacksonville
Microtel Inn And Suites Jacksonville (Butler Blvd/Southpoint)
Jacksonville Microtel
Microtel Jacksonville

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