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Four Points by Sheraton Jacksonville Baymeadows

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8520 Baymeadows Road, Jacksonville, FL 32256
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Four Points by Sheraton Jacksonville Baymeadows
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Four Points by Sheraton Jacksonville Baymeadows
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221 Reviews from our TripAdvisor Community

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Traveler rating
    120
    60
    22
    11
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • All months
    (221)
  • Mar-May only
    (80)
  • Jun-Aug only
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There are newer reviews for Four Points by Sheraton Jacksonville Baymeadows
See the most recent reviews
Jacksonville, Florida
1 review
5 of 5 stars Reviewed July 23, 2013

My fiancé recently started orientation at the Mayo Clinic in Jacksonville and it's been a bit of a whirlwind. I've been hoping something would just be easy for her with all of the technical and medical stuff she has to deal with all day. Thank GOD for the staff here at the FOUR POINTS hotel. I've never personally signed on... More 

Was this review helpful? Yes
SamFourPointsGM, Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Jeff L , Thank you so much for your kind words. We truly appreciate you taking the time to write about your experience. I’m sure Becky and Wade will be very happy to hear how they were able to turn you day around. I hope you enjoyed the remainder of your stay! Our room décor is designed to make... More 

Sacramento, California, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 21, 2013

The hotel is not all that bad but the staff is just not right for this job. Other staff members are not rude but just hardly doing their job however, Wade at the front desk is the rudest person I have ever seen. I just asked him that my wifi is slow in my room his reply was "what else... More 

Was this review helpful? Yes 2
SamFourPointsGM, Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Devinder B, I want to say how sorry we are that you felt less then valued as a guest. I was quite shocked when I read your email and the review about the behavior of Wade as it is widely out of his character. We hear nothing but compliments about Wade typically. We take great pride in our customer... More 

Jacksonville, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 18, 2013 via mobile

Stayed here twice, in Feb and in June 2013. Would recommend to anyone. Quiet, clean, roomy, pool is great, right next door to an IHOP. The only thing I think is off, and is my own opinion is the velux blankets. Seems outdated and odd to me. Could use some nice down blankets like other hotels use. Very nice, will... More 

Was this review helpful? Yes
SamFourPointsGM, Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Tara W, We are happy to see we made such a good impression! We enjoy seeing familiar faces! The rooms are nice and peaceful to ensure you have the most relaxing stay! I’m not sure if you had the opportunity to try our breakfast during your stay, but upon your next trip I recommend you try our hot breakfast... More 

Fort Lauderdale, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 17, 2013

The WiFi didn't work the entire time we stayed there. The beds were the worst. Old creaky, the sheets didn't fit properly. I woke up at 3:15am to find all the sheets and blankets off the bed. I had to ask for a box of tissues and was told that they were not part of the "green program" The rooms... More 

Was this review helpful? Yes
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Deeder777, I'm sorry you seemed disappointed in your stay. It is untrue that we no longer supply guest rooms with tissue boxes. When you choose to opt in to the "Make a Green Choice Program" at check in, you are agreeing to receive either a $5 voucher for Food & Beverage or 250 SPG points by not having housekeeping... More 

Port of Spain, Trinidad
1 review
5 of 5 stars Reviewed July 2, 2013

I had the opportunity to stay at this hotel for 4 weeks, and I was very impressed by all of the staff. Everyone was very friendly and attentive to my needs. They combined to make my lengthy stay as comfortable as possible and I appreciated that.

Was this review helpful? Yes
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Devon O, Thank you for taking the time to share your experience at the Four Points Jacksonville Baymeadows with TripAdvisor. We are so pleased that you chose our property during your 4 week stay in Jacksonville. We thoroughly enjoyed having you and hope that you'll return soon. Take care and happy travels! More 

Tallahassee, Florida
Level Contributor
132 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 stars Reviewed June 15, 2013

Having stayed at several other Starwood hotels, I expected an amazing stay in well designed rooms on comfy beds with plenty of amenities and friendly staff. What I got was quite the opposite. The rooms were poorly designed, with very thin walls, a dysfunctional bathroom door, and space wasting layout. The beds were rock hard despite Sheratons elaborate and exalting... More 

Was this review helpful? Yes 2
SamFourPointsGM, Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear LiveLifeAbroad, We are sorry to hear your experience at our hotel was not up to par. Our bathrooms have a unique design door which as you know, slides to open and close. Since the bathrooms are located near the entrance door in the room, one of its purposes in design is to give you the guest more space and... More 

1 review
2 of 5 stars Reviewed June 14, 2013

My stay here would have been much better had the wi-fi worked. Clean hotel, nice shower and bath. Bed, relatively comfortable (too firm for my taste). Tv's run the standard basic cable package with local and some premier networks in hd. If you want hbo, look elsewhere. Not a showtime fan so I decided I would try and watch a... More 

Was this review helpful? Yes
SamFourPointsGM, Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Danielkelleync, We are sorry to hear that you had so many issues with our Internet connection. We have noticed that guests have been experiencing issues with the internet and it is something we are addressing. Our tech support has explained that with tablets and wifi on modern smart phones the wifi connection runs continuously, unlike laptops which shutdown when... More 

Acworth, Georgia, United States
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 29, 2013

I stayed here during a business trip in Jacksonville. This place must be very new. The decor and lobby were great! The room was a bit on the small side, but plenty comfortable for my needs. The room is very functional and laid out well. The decoration is very tasteful. The front desk staff was outstanding and really represented the... More 

Was this review helpful? Yes
Sam P, Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Mr. Kevin C, First and foremost I would like to thank you for giving us an opportunity to be your home away from home. Secondly, I really appreciate you taking the time to post such a nice review about your stay. My staff and I really take a lot of pride in keeping this hotel looking new and fresh,... More 

Gainesville, Florida
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 26, 2013

I was in town for relief work for my job for a day and wanted something close by. I figure Sheraton would be a safe bet--I was definitely wrong. The common areas themselves look reasonably up to date, but that's where the good ends. The room itself was dated and many of the fixtures and bedding itself (more on that... More 

Was this review helpful? Yes
Caroline_Ko, Starwood Hotels at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear Dan K, We apologize for the issues you experienced here at Four Points by Sheraton. We work very hard to make sure that we recognize our SPG members, and we feel very badly that your experience was not satisfactory. Please let us know if there is anything we can do to rectify the situation. More 

Miami
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 25, 2013

My husband and I stayed at this hotel the last couple of nights. He requested a quiet room so they gave us a corner room (king bed) on the 4th floor. The room was very clean and spacious. The bathroom has a shower not a tub. The pillows are horrible...fluffy but once you put your head down, it feels like... More 

Was this review helpful? Yes
Caroline_Ko, Starwood Hotels at Four Points by Sheraton Jacksonville Baymeadows, responded to this review

Dear lawstudent13, Thank you for your review. We are so glad you enjoyed your stay here with us at Four Points by Sheraton Jacksonville Baymeadows. We apologize for the issue with the pillows, but are so glad to hear that you enjoyed everything else about your guest room and that breakfast was satisfactory for you. We hope to see you... More 

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