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Aloft Jacksonville Airport

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751 Skymarks Drive, Jacksonville, FL 33218
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Aloft Jacksonville Airport
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Aloft Jacksonville Airport
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247 reviews from our community

Traveler rating
    56
    97
    48
    27
    19
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52
50
31
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We chose this hotel because of its location. Im glad we did. Once we finished with or family plans, we went back to the hotel and just chilled playing dominoes, listening to music, playing pool and enjoying the bar drinks and food. Bartender was nice and so was the front desk girl. Nicki at check in was great! We had... More 

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Atlanta, Georgia
Top Contributor
165 reviews 165 reviews
97 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stay at the Aloft Jacksonville Airport was exactly what I expected. The same decor and quality experience typical of Aloft hotels. In my experience they are an excellent choice when needing nothing other than a place to sleep. Good quality, nice price, consistent and reliable. That is what I want when I need a good night's sleep before catching... More 

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NC
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a last minute stay here on a trip to FL. The location is convenient to I-95 and the Jacksonville bypass. The staff was friendly and welcoming, even though we checked in close to midnight. The room was clean, as was the entire property, and in no worse condition than any other Alofts we have visited. Was surprised to find... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2015 via mobile

From the moment we walked in, the staff couldn't be nicer, from the front desk,re:fuel(24x7 Food), housekeeping & lobby/coffee cleaner so pleasant too! Everyone! Our two poodles loved the "Arf" program/big pillow- Super dog friendly hotel! Clean modern room nice comfy bed and bedding. Our son loved the free pool table too! First Aloft experience and will be back. Highly... More 

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Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Hi Bonnie and Dave! Thank you for sharing your positive experience with us! We are so happy you enjoyed your stay (plus your poodles, of course). We will be sure to recognize our team for providing such friendly service. We hope to see you again soon. Thank you! More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 28, 2015 via mobile

I normally stay at the Aloft because I like the room setup and the beds are comfortable. This Aloft experience was different. The room was clean, but the shower could be re-grouted. First let me say the front desk staff was welcoming. However, I do feel the maid staff should be credited the same. I ended up getting the flu... More 

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Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Thank you for being a loyal Aloft guest. We want to invite you to reach out to our hotel General Manager, Randy Coots, at Randy.Coots@interstatehotels.com to further discuss and remedy your experience. We treat our guests' possessions and valuable with the utmost respect and apologize if we fell short on these expectations, as it is not a subject we take... More 

Savannah, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 14, 2015

I used a third party site and they entered in the wrong dates for my stay. The reservations that had were a month away. Chloe was amazing in helping me resolve the issue. She gave me the steps that I needed to take in order to make the necessary changes. After resolving the issues she was able to provide a... More 

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Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Thank you so much for sharing Chloe's display of customer service with us and potential guests. We are thrilled she was able to resolve your reservation issue and gave you additional steps to complete the change. We are also happy you got to enjoy the live music at W XYZ. We hope you will think of us for future Jacksonville... More 

Maryland
Top Contributor
77 reviews 77 reviews
41 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 2, 2015

The room was nicely furnished and comfortable. They had the standard market place which is helpful when arriving late and past the time that the local restaurants have shut down for the night. The staff was polite.

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McKinney
Top Contributor
56 reviews 56 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 29, 2015

This is a nice new modern hotel. The feel and look actually reminded me of hotels in Europe. When entering the hotel has a youthful feel, modern décor, and the check-in desk is just a circular stand in the middle of the room. The check-in process is very quick and efficient, and I found the staff to be very friendly... More 

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Chicago, IL
Top Contributor
110 reviews 110 reviews
88 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed January 27, 2015

We stayed here courtesy of an airline that cancelled our flight home. As many others have mentioned, it is quite contemporary in decor and feel, but it is looking a bit worn in places. Some things are not terribly functional – the lack of a closet and absence of comfortable seating in the room – but the bathroom was great... More 

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wien
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 21, 2015

we got what we expected , a convenient hotel to stay for a night on a car ttrip back from naples fl. location convenient for car drivers , clean not unappealing room ,with restaurants a short walk away , entrance with sink and divided bathroom with a shower , as usual not very convenient to open in case you are... More 

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