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Aloft Jacksonville Airport

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751 Skymarks Drive, Jacksonville, FL 33218
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Aloft Jacksonville Airport
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253 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We recently stayed for one night. The hotel room was a modern room. Beds and pillows were very comfortable. We requested extra towels at the desk and a very attentive man told us he would be glad to take care of it and bring it up to our room. When we got back that night, there were the extra towels... More 

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London, United Kingdom
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Aloft hotels offer modern, basic rooms. This hotel had comfortable beds/bedding, and a fun lounge area. It's clearly designed for a young audience. Price and location are very good. Noise levels in the rooms from the hallways (voices/slamming doors) are quite high. I would consider booking in the future for the comfort/convenience factor, but I will definitely be bringing earplugs.

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Asheville, North Carolina
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 26, 2015

Enjoyed our visit to Aloft and have used their properties in the past so we were somewhat aware of what to expect. Love the fresh smell when entering the property. Inviting to a modern feel. A few disappointments that we experienced but were in no way a negative to our overall stay. Could be some things the managers can take... More 

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Fort Wayne
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 15, 2015

This has the feeling of a Boutique hotel. Nikki, the front desk clerk was exceptionally nice and friendly. The room was quite large. The bed was actually really comfortable (that's hard to find!). I had only 3 issues: the mini fridge did not keep anything cold although it was working and there is no microwave in the room. Seems odd... More 

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Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

It is great to learn that you enjoyed your stay with us, we're so happy you liked our friendly front desk team (especially Nikki), spacious guest room, and comfortable bed. Thank you for providing us with your honest feedback regarding the mini-fridge temperature and bathroom cleanliness. We sincerely apologize for not meeting your expectations regarding your concerns and will be... More 

Upstate NY
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 11, 2015

I've always loved Starwood brand hotels and don't have an opportunity to stay at them often. This aloft hotel was a preferred hotel for my company in Jacksonville. The location was convenient to the airport - barely a 10 minute drive. However, the room was dark, there were stains on the carpet, and no iron or ironing board. I'm going... More 

Was this review helpful? Yes 1
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 9, 2015

When I walked in I was surprised at how much of a let down it was. although it was clean it was small. The staff were friendly enough and I was only staying there because it was close to our Jacksonville office. The room truly looked like a dorm compact although I had a king bed. However, the bed was... More 

Was this review helpful? Yes 2
Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

We are disheartened to learn how disappointed you were in your stay and our customer service. We sincerely apologize for the lack of consistency in the prices our customer service was quoting. We’re also sorry you were unaware of the prepaid rate you had booked. If the rate is prepaid, throughout the booking process we call that out before and... More 

Moultrie, Georgia
1 review
5 of 5 stars Reviewed April 26, 2015 via mobile

Came from ga love this hotel very nice and clean everyone was nice. Had a king suite and it was great Will be back soon easy to find and u surrounded by restaurants clothing stores and more 25 30 mins away from beach...really enjoyed the stay Girlfriend and I Thanks Aloft

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Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Thank you for sharing your experience with us. We are so happy to hear how much you enjoyed your King Suite and our convenient location. We look forward to your next stay - take care! More 

Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed April 12, 2015 via mobile

We chose this hotel because of its location. Im glad we did. Once we finished with or family plans, we went back to the hotel and just chilled playing dominoes, listening to music, playing pool and enjoying the bar drinks and food. Bartender was nice and so was the front desk girl. Nicki at check in was great! We had... More 

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Atlanta, Georgia
Level Contributor
165 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed April 8, 2015

My stay at the Aloft Jacksonville Airport was exactly what I expected. The same decor and quality experience typical of Aloft hotels. In my experience they are an excellent choice when needing nothing other than a place to sleep. Good quality, nice price, consistent and reliable. That is what I want when I need a good night's sleep before catching... More 

Was this review helpful? Yes 1
NC
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 7, 2015

Booked a last minute stay here on a trip to FL. The location is convenient to I-95 and the Jacksonville bypass. The staff was friendly and welcoming, even though we checked in close to midnight. The room was clean, as was the entire property, and in no worse condition than any other Alofts we have visited. Was surprised to find... More 

Was this review helpful? Yes 1
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