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Aloft Jacksonville Airport

3.0 of 5 751 Skymarks Drive, Jacksonville, FL 33218
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Aloft Jacksonville Airport
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Aloft Jacksonville Airport
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243 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

I normally stay at the Aloft because I like the room setup and the beds are comfortable. This Aloft experience was different. The room was clean, but the shower could be re-grouted. First let me say the front desk staff was welcoming. However, I do feel the maid staff should be credited the same. I ended up getting the flu... More 

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Savannah, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I used a third party site and they entered in the wrong dates for my stay. The reservations that had were a month away. Chloe was amazing in helping me resolve the issue. She gave me the steps that I needed to take in order to make the necessary changes. After resolving the issues she was able to provide a... More 

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Top Contributor
73 reviews 73 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was nicely furnished and comfortable. They had the standard market place which is helpful when arriving late and past the time that the local restaurants have shut down for the night. The staff was polite.

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Senior Contributor
38 reviews 38 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice new modern hotel. The feel and look actually reminded me of hotels in Europe. When entering the hotel has a youthful feel, modern décor, and the check-in desk is just a circular stand in the middle of the room. The check-in process is very quick and efficient, and I found the staff to be very friendly... More 

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Chicago, IL
Top Contributor
106 reviews 106 reviews
85 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed here courtesy of an airline that cancelled our flight home. As many others have mentioned, it is quite contemporary in decor and feel, but it is looking a bit worn in places. Some things are not terribly functional – the lack of a closet and absence of comfortable seating in the room – but the bathroom was great... More 

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Senior Contributor
27 reviews 27 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 21, 2015

we got what we expected , a convenient hotel to stay for a night on a car ttrip back from naples fl. location convenient for car drivers , clean not unappealing room ,with restaurants a short walk away , entrance with sink and divided bathroom with a shower , as usual not very convenient to open in case you are... More 

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Raleigh, North Carolina
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 21, 2015

We stayed at this hotel in October when we attended the Steelers/Jaguars game. We stayed one night. Our room was clean and the staff was very friendly. There was a dog barking on the side of the hotel where our friends slept but quiet on our side. This hotel has a futuristic flair which I like, my husband didn't so... More 

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Hattiesburg, Mississippi
Top Contributor
85 reviews 85 reviews
83 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed January 9, 2015

We stayed here for the first time, for one night with two small dogs on Wednesday. We were looking for a dog-friendly hotel just north of Jacksonville and found this place listed on bringfido.com. We read all the reviews along with several on tripadvisor, before booking. Our usual routine. Aside from 1 review, we only review lodging. Pulling up were... More 

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Senior Contributor
40 reviews 40 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 3, 2015 via mobile

Stopped here for the night on our way home from a family road trip. Beds were very comfortable. Shower was amazing! Front desk staff was very courteous as well. Area around hotel has a variety of restaurants and shops one can visit. You can walk to several restaurants that are next to hotel. Perfect for staying and getting a good... More 

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Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Thank you for your review. We are happy to hear that you were pleased with your stay with us and that you enjoyed the rainfall shower head. We loved having you and hope to see you again soon. Take care. More 

Fort Lauderdale, FL
Top Contributor
84 reviews 84 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed December 30, 2014

Being a part of the W family, I knew this was a lesser hotel, but was not prepared for how bad this was. I travel all the time and have never had this many bad things to say about one place. Upon checking in, there was a large dog barking in a nearby room. I mentioned it to the desk,... More 

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Kylie O, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Thank you for your review. Cleanliness is extremely important to us and so your comments are taken very seriously. We understand your frustrations and sincerely apologize for the inconveniences you encountered in your guest room. I assure you, your comments have been immediately communicated to our housekeeping team and properly handled so that incidents such as this are not repeated.... More 

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Additional Information about Aloft Jacksonville Airport

Address: 751 Skymarks Drive, Jacksonville, FL 33218
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Jacksonville Airport 3*
Number of rooms: 136
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Also Known As:
Aloft Jacksonville Airport Hotel Jacksonville

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