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Aloft Jacksonville Airport

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751 Skymarks Drive, Jacksonville, FL 33218
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Aloft Jacksonville Airport
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Aloft Jacksonville Airport
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244 reviews from our community

Traveler rating
    56
    94
    48
    27
    19
See reviews for
50
50
31
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

From the moment we walked in, the staff couldn't be nicer, from the front desk,re:fuel(24x7 Food), housekeeping & lobby/coffee cleaner so pleasant too! Everyone! Our two poodles loved the "Arf" program/big pillow- Super dog friendly hotel! Clean modern room nice comfy bed and bedding. Our son loved the free pool table too! First Aloft experience and will be back. Highly... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

I normally stay at the Aloft because I like the room setup and the beds are comfortable. This Aloft experience was different. The room was clean, but the shower could be re-grouted. First let me say the front desk staff was welcoming. However, I do feel the maid staff should be credited the same. I ended up getting the flu... More 

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Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Thank you for being a loyal Aloft guest. We want to invite you to reach out to our hotel General Manager, Randy Coots, at Randy.Coots@interstatehotels.com to further discuss and remedy your experience. We treat our guests' possessions and valuable with the utmost respect and apologize if we fell short on these expectations, as it is not a subject we take... More 

Savannah, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

I used a third party site and they entered in the wrong dates for my stay. The reservations that had were a month away. Chloe was amazing in helping me resolve the issue. She gave me the steps that I needed to take in order to make the necessary changes. After resolving the issues she was able to provide a... More 

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Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Thank you so much for sharing Chloe's display of customer service with us and potential guests. We are thrilled she was able to resolve your reservation issue and gave you additional steps to complete the change. We are also happy you got to enjoy the live music at W XYZ. We hope you will think of us for future Jacksonville... More 

Maryland
Top Contributor
76 reviews 76 reviews
40 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 2, 2015

The room was nicely furnished and comfortable. They had the standard market place which is helpful when arriving late and past the time that the local restaurants have shut down for the night. The staff was polite.

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McKinney
Top Contributor
56 reviews 56 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 29, 2015

This is a nice new modern hotel. The feel and look actually reminded me of hotels in Europe. When entering the hotel has a youthful feel, modern décor, and the check-in desk is just a circular stand in the middle of the room. The check-in process is very quick and efficient, and I found the staff to be very friendly... More 

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Chicago, IL
Top Contributor
106 reviews 106 reviews
85 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed January 27, 2015

We stayed here courtesy of an airline that cancelled our flight home. As many others have mentioned, it is quite contemporary in decor and feel, but it is looking a bit worn in places. Some things are not terribly functional – the lack of a closet and absence of comfortable seating in the room – but the bathroom was great... More 

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wien
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 21, 2015

we got what we expected , a convenient hotel to stay for a night on a car ttrip back from naples fl. location convenient for car drivers , clean not unappealing room ,with restaurants a short walk away , entrance with sink and divided bathroom with a shower , as usual not very convenient to open in case you are... More 

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Raleigh, North Carolina
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 21, 2015

We stayed at this hotel in October when we attended the Steelers/Jaguars game. We stayed one night. Our room was clean and the staff was very friendly. There was a dog barking on the side of the hotel where our friends slept but quiet on our side. This hotel has a futuristic flair which I like, my husband didn't so... More 

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Hattiesburg, Mississippi
Top Contributor
86 reviews 86 reviews
84 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed January 9, 2015

We stayed here for the first time, for one night with two small dogs on Wednesday. We were looking for a dog-friendly hotel just north of Jacksonville and found this place listed on bringfido.com. We read all the reviews along with several on tripadvisor, before booking. Our usual routine. Aside from 1 review, we only review lodging. Pulling up were... More 

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MIAMI
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 3, 2015 via mobile

Stopped here for the night on our way home from a family road trip. Beds were very comfortable. Shower was amazing! Front desk staff was very courteous as well. Area around hotel has a variety of restaurants and shops one can visit. You can walk to several restaurants that are next to hotel. Perfect for staying and getting a good... More 

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Lamia S, Starwood Hotels & Resorts at Aloft Jacksonville Airport, responded to this review

Thank you for your review. We are happy to hear that you were pleased with your stay with us and that you enjoyed the rainfall shower head. We loved having you and hope to see you again soon. Take care. More 

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