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Holiday Inn Express & Suites Jacksonville - Blount Island

2.5 of 5 10148 New Berlin Rd, Jacksonville, FL 32226
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Certificate of Excellence 2014
Holiday Inn Express & Suites Jacksonville - Blount Island
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Holiday Inn Express & Suites Jacksonville - Blount Island
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187 reviews from our community

Traveler rating
    121
    36
    22
    6
    2
See reviews for
68
41
7
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (51)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (35)
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Chicago, Illinois, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Hotel itself is nice, very clean & very convenient as far as closeness to the cruise terminal. The staff very nice & friendly. My only problem there is not anything near for dinning, unless you arrived by car. We took a cab from the airport the day before getting on the Cruise Ship, upon arriving we were hungry had... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you for the wonderful comments you posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Jacksonville Blount Island. As always it is our commitment to provide all our guests with the most comfortable accommodations, efficient service and enjoyable stay. We truly appreciate your business and look forward to your return visit. I do agree with you... More 

Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Express is nice, clean & relaxing with a very friendly & helpful staff!! My friend and I arrived there a few hours before check-in and their front desk person allowed us to leave our luggage in their office until we could check in. The only downside of staying at this hotel is that there is no restaurants... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you for the wonderful comments you posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Jacksonville Blount Island. As always it is our commitment to provide all our guests with the most comfortable accommodations, efficient service and enjoyable stay. We truly appreciate your business and look forward to your return visit. We wish you all safe... More 

Pacific, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

We had reservations the night before our cruise in July 2014. I had that feeling as soon as we arrived at the hotel that it wasn't going to be good. There was nothing around this hotel except a grungy-looking gas station, no fast-food or any type of restaurants or anything. We checked in and the rooms were old and worn... More 

Was this review helpful? Yes
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you for the comments you recently posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Blount Island. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest comments about the service aspect of their entire they have received. I do apologize... More 

Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is literally just down the street from the cruise port. It takes about two minutes to drive from the hotel to the port. The hotel is nice and the rooms are spacious. Breakfast is good and there is a Wendy's basically in the parking lot. We needed to pick up a few last minute things the night before... More 

Was this review helpful? Yes
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you for the wonderful comments you posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Jacksonville Blount Island. As always, it is our commitment to provide all our guests with the most comfortable accommodations, efficient service and an enjoyable stay. We truly appreciate your business and look forward to your return visit. Gerald Mandosia General Manager More 

North Wales
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for a business trip for 6 nights, and found it to be very nice. I used the laundry facilities, ate breakfast at the hotel every day and I was very satisfied. The WIFI could have been better, but it was serviceable. The fellow who checked me in was very friendly and helpful. I pre paid through reservationcounter.com, as... More 

Was this review helpful? Yes
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you for the wonderful comments you posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Jacksonville Blount Island. As always it is our commitment to provide all our guests with the most comfortable accommodations, efficient service and enjoyable stay. We truly appreciate your business and look forward to your return visit. We wish you all safe... More 

Sioux Falls, South Dakota
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is a very nice hotel with a good location and very friendly and helpful staff. However, there are some issues we had when we stayed there. We were told that breakfast is from 7-10. We went at 9, and to our surprise there was not enough food for the hotel residents. I do not know whether they ran out... More 

Was this review helpful? Yes
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you for the comments you recently posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Blount Island. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest comments about the service aspect of their entire they have received. I do apologize... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

I had an okay experience. The hotel was beautiful in and out. The only problem I had was with customer service. I dont know if the young lady Debreal Scott had a bad day prior to coming to work but she was inpatient and seem to give a little attitude when i as asked multiple questions.

Was this review helpful? Yes
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you for the comments you recently posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Blount Island. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest comments about the service aspect of their entire they have received. I do apologize... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2014

My family and I arrived for our reservation to discover we inadvertently booked four adults for four rooms for two nights instead of four adults for two rooms for two nights. Gerald the manager once he found out what happened was very nice and credited two rooms back to my credit card. This is why I stay at Holiday Inn... More 

Was this review helpful? Yes
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you for the wonderful comments you posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Jacksonville Blount Island. As always it is our commitment to provide all our guests with the most comfortable accommodations, efficient service and enjoyable stay. We truly appreciate your business and look forward to your return visit. We wish you all safe... More 

Tallahassee, Florida
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 9, 2014

First off let me say the hotel is nice. They have remodeled it and the lobby and breakfast area is very nice. But there were many issues regarding the reservation. We initially had to cancel two days of your 4 day reservation (which we did with enough notice). When we arrived they cancelled our whole reservation then, after we had... More 

Was this review helpful? Yes
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you for the comments you recently posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Blount Island. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest comments about the service aspect of their entire they have received. I do apologize... More 

1 review
5 of 5 stars Reviewed November 30, 2014 via mobile

I would like to say a special thank you to Debreal Scott for her wonderful customer service. I had many questions and she was able to answer them quickly and accurately. This nice young lady need a special thank you from management.

Was this review helpful? Yes
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you for the wonderful comments you posted on TripAdvisor regarding your recent stay at the Holiday Inn Express Jacksonville Blount Island. As always it is our commitment to provide all our guests with the most comfortable accommodations, efficient service and enjoyable stay. I will be sure to pass this message along with Debreal and we truly appreciate your business... More 

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Additional Information about Holiday Inn Express & Suites Jacksonville - Blount Island

Address: 10148 New Berlin Rd, Jacksonville, FL 32226
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Jacksonville - Blount Island 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Jacksonville - Blount Island
Holiday Inn Express & Suites Jacksonville - Blount Island Hotel Jacksonville
Hotel Style:
#4 Business Hotel in Jacksonville
#21 Family Hotel in Jacksonville
#27 Romantic Hotel in Jacksonville

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