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Holiday Inn Express & Suites Jacksonville - Blount Island

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10148 New Berlin Rd, Jacksonville, FL 32226
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1 room 1 adult
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Holiday Inn Express & Suites Jacksonville - Blount Island
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229 Reviews from our TripAdvisor Community

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Level Contributor
182 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 1 week ago

The lobby was well appointed and the front desk person was friendly and talkative. Our top floor room include a comfortable king size bed, table, couch and a desk. There was bright light outside of the window but the drapes blocked it out. The bathroom was clean. There was plenty of hot water and the water stream was adequate. The... More 

Helpful?
Thank cityglow
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager More 

Hampton, Virginia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a cold snowy night and this place provided a warm retreat. The staff was very helpful. My only complaint was I booked the room through trivago instead of throught IHG and was told because of that I was not provided with the free breakfast.

Helpful?
Thank Danny B
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Lovely! Even though check in wasn't until 3 our room was ready by 1. The ladies at the rest were very friendly. Our room was very nice and CLEAN!!! We were allowed to keep our car parked at the hotel while we were on the Cruise. They offered shuttle service to and from port. The continental breakfast didn't disappoint. We... More 

Helpful?
Thank Crystal S
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is perfect for a relaxing night before a cruise out of Jaxport. Rooms are clean and well appointed and the free breakfast in the morning is plentiful and hot. It was too cold to use the pool, but it looked well maintained. Shuttle to the port from the hotel was on time and service was friendly. ***Just a... More 

Helpful?
1 Thank Jody D
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager More 

Maryville, Tennessee
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I made reservations here due to its close, less than 5 minutes, for the JAX Cruise Terminal. I had heard some negative comments but I found it to be top notch and reasonably priced. Although I did not use their shuttle service to the port I understand you can park at the back of the lot and their shuttle will... More 

Helpful?
1 Thank Robert S
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager More 

Tallahassee, Florida
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

Lobby, Breakfast Area and gym were modernized, clean and comfortable. Pool and hot tub were handicap accessible. Unfortunately, both of our rooms smelled musty. One of them had a strong air freshner smell as if trying to mask it. Probably time to change the carpet. There are several restaurants, shops and a Walmart within a ten minute drive. There is... More 

Helpful?
Thank Alice W
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Gerald Mandosia... More 

SoCal
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed January 2, 2016

Despite competitive room rates and close proximity to downtown and the zoo, I would not recommend this hotel. I chose this hotel due to the mostly positive reviews on TA, so maybe it was just my bad luck to end up with a crappy room. It's an older hotel, so rooms are outdated and run down. For example, I had... More 

Helpful?
Thank daytripperSoCal
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Gerald... More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 8, 2015 via mobile

Checked in, great helpful staff, kind, great room, free breakfast, wifi, coffee, beautiful building and lobby. Beds were extremely comfortable, its even pet friendly if you need that. Will use this location whenever here

Helpful?
Thank Tampa-Bay-Local
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager More 

Lebanon, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 12, 2015

Check-in was very easy, room was very nice and clean, breakfast was nice, and the shuttle worked perfectly to the port. The staff was very nice and helpful. We were very impressed with the organization of the shuttle service.

Helpful?
Thank Rebecca C
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager More 

Edmonton, Canada
Level Contributor
116 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed September 27, 2015

I selected this hotel because of its proximity to my client. It had all of the typical Holiday Inn Express benefits. The breakfast was excellent, the staff were very friendly and the room was clean and quiet. There is a Wendy's in the immediate vicinity of the hotel, and we were very close to I-295. The Internet service was very... More 

Helpful?
1 Thank gmdalberta
Gerald M, General Manager at Holiday Inn Express & Suites Jacksonville - Blount Island, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager More 

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