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Extended Stay America - Jacksonville - Southside - St. Johns Towne Center

2.0 of 5
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10020 Skinner Lake Drive, Jacksonville, FL 32246 (Formerly Homestead Studio Suites - Jacksonville - Southside - St. Johns Towne Center)
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1 room 1 guest
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Extended Stay America - Jacksonville - Southside - St. Johns Towne Center
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69 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2 of 5 stars
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Douglas, Georgia
1 review
1 of 5 stars Reviewed 4 days ago NEW

When arriving, the staff was friendly, but that was the only good thing about the stay. The motel was in bad need of maintenance and upgrades. The room was extremely dirty. Carpet was sticky, seen two live roaches in kitchen area and the bathtub and toilet was stained. It was a non-smoking room, but the sheets had cigarette burns on... More 

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2 reviews
1 of 5 stars Reviewed 5 weeks ago

It was raining hard, so I just paid and did not check room. My husband and I went to get something to eat . We came back to room and I always spray beds with Lysol , when I pull the covers back hair was every where in the bed , meaning the house cleaner just made the bed, floor... More 

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Port Orange, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 17, 2015

Let's see where do I begin? We checked in and went to the room to make sure everything was ok. It was a nonsmoking room however one of the comforters had a cigarette burn in it. The shelves were broken off in the "closet" area. The curtains had two holes on one side and frayed on the other. There were... More 

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Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 13, 2015

The staff were very helpful, accommodating and professional. They helped me shipped a package as well as recover an item left in the room after checkout; thus the two stars. The hotel itself is deplorable! There were cigarette butts all over the grounds, the curtains in the room were missing several of the hooks and I had to use a... More 

Was this review helpful? Yes 1
Ormond Beach, FL
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 1, 2015

The room was quiet. That's about the only good thing I can say. It needs major renovation. We found a roach the morning we checked out. We should have checked the reviews first. We will not be back again.

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Ocala
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed May 15, 2015

My husband and I decided to book a last minute trip. Most hotels were twice what they normally cost due to spring break. Found this one and thought we'd stumbled onto a great deal considering its proximity to St. John's Towne Center. We definitely should have checked out the reviews first! Horrible experience. The hotel was very dirty and run... More 

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Winter Haven, Florida
1 review
1 of 5 stars Reviewed April 3, 2015

Cabinets in kitchen were filthy and stained, one of the beds was broken and if you sat on the edge of it, it nearly flipped you onto the floor. No equipment in kitchen whatsoever! Had to ask for essentials and then had to ask again! Towels were extremely rough and thin. Trash stayed overflowing in trash containers all weekend long... More 

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Fort Lauderdale, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 16, 2015

Missing a light bulb. Told front desk, still not replaced, Missing chair in room, Rust on bath tub. Rusted plumbing in tub. Cabinets in mini kitchen chipped. What looks like dead bugs and spider webs on ceiling. Place shows owner does not care. Other places in town with similar prices are better or spend a few dollars more. Only thing... More 

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Savannah, Georgia
1 review
1 of 5 stars Reviewed January 27, 2015

I went on girls get away shopping trip and wanted to stay close to the shopping center. This place ruined any idea of comfort away from home. It was dirty! The mold and grime in the bathroom made me shudder. I if they can't clean the obvious, what is hiding that I can't see. What type of facility doesn't have... More 

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Staten Island, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 24, 2014

my mom used to say you pay cheap you get cheap had to make our own bed up and them the dirty towels on the rough side around 6 or 7 am woke up too here a power washer going on the only thing there is a shopping center near bye

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