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All 131 Jacksonville hotels

TownePlace Suites by Marriott Jacksonville Butler Boulevard

2.5 of 5 Hotel   |   4801 Lenoir Avenue, Jacksonville, FL 32216
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Ranked #53 of 131 hotels in Jacksonville
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
msshak76 Rolesville, NC
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52 people have reviewed this hotel

Traveler rating
    23
    14
    6
    6
    3
See reviews for
16
11
5
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Rolesville, NC
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Jacksonville has been our stopping point the last 4 years on our way to sanibel, Clearwater and Orlando and we have always stayed at the Wingate just across the parking lot from this property. Chose TP suites this year do to rate and availability and was pleasantly surprised. Upon calling the hotel to make the reservation I spoke with Lee... More

Was this review helpful? Yes 1
Bluefield, West Virginia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A quick overnight stay, but the hotel was great. Very clean, updated and comfortable. The bed and pillows were great. The young man at the front desk was very nice as was the lady the next morning. The breakfast buffet was very good, the select was very nice. We will stay here again on our next trip.

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Johnson City, Tennessee
Top Contributor
74 reviews 74 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All the way back of Lenoir Ave.... There it is.. Beachy feel, clean, friendly and affordable. Nice location and a staff (Bella and John) that makes you wanna stay longer. Don't hesitate for a second to stay here. You won't regret it.

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Fort Lauderdale, Florida
Top Contributor
66 reviews 66 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were very surprised at how many amenities were designed I to what is not a large space. We had a king bed, sofa, desk, tv and stand in the sleeping space. There was a larger size fridge, counter top stove, sink, and even a small dishwasher in the galley kitchen as you enter the room. Between the kitchen and... More

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Richmond Hill, Georgia
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 9, 2014

I am a Marriott fan / rewards member and make it a point to stay in their properties whenever possible. Having said that, this property ranks kind of in the middle, in my opinion, versus other Marriott properties, even ones located in the same general vicinity. We reserved a 2 bedroom and were very happy with the space and layout.... More

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Wanaque, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed March 5, 2014

Just a great trip to not a very sunny place, Jax, Fl. although the staff at the Towne Suites by Marriott Jacksonville must have soaked in all the rays! Greatest group of people ever! Clean hotel, quaint breakfast daily, oranges, apples, bananas, orange kissed ice water, coffee and tea available 24/7/ Lots of laughs with housekeeping...every single person greeted you... More

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Austin, Texas
1 review
5 of 5 stars Reviewed November 8, 2013

If you want friendly staff, pleasant decor and comfortable, clean, thoughtfully designed rooms, this is the place for you. The morning coffee and food selections are modest, as are the workout facilities and pool, but if you need more there are many eateries and fitness options nearby. The housekeeping staff will service the room daily or skip completely if the... More

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RBurnemGeneralManage, General Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you so much for taking the time to review our hotel! I am so pleased that we met your needs all around and that you were happy with our staff and facilities. We love the three words 'I'll be back!' We hope to welcome you back again soon! Randy Burnem General Manager More

Newark, Delaware
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 25, 2013

I have been a Marriott Rewards member for at least 15 years. This hotel has nice well equipped rooms. I stayed for three nights. The staff seemed very friendly but I was surprised one morning when the maid entered my room without knocking! Spa/hot tub was "out of order" and when I asked the front desk staff when it would... More

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RBurnemGeneralManage, General Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to review our hotel. I am pleased that you found the staff to be very friendly and the rooms well equiped. I do apologize that a housekeeper entered your room without knocking that is unacceptable. The SPA was out of service for about a week and a half but the front desk staff should... More

panama city
Top Contributor
246 reviews 246 reviews
67 hotel reviews
210 helpful votes 210 helpful votes
5 of 5 stars Reviewed September 4, 2013

I cannot understand why this hotel is getting bad reviews. It was off of the highway and very easy to find. The lobby was very clean and looked like a new fresh hotel . They had a nice breakfast area and shop for snacks.The manager Lee Hensly was very friendly and helped us with our needs. The front desk clerk... More

Was this review helpful? Yes 1
RBurnemGeneralManage, General Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to review our hotel! I am so glad thay we provided just what you needed to have a great stay. Our goal is 100% guest satisfaction and looks as if we attained our goal for yor stay. Our three favorite words are 'I'll be Back!' and we look forward to welcoming you back soon.... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 28, 2013

I'm extremely disappointed with Marriott and even more so with this hotel. I travel frequently for business and I always stay at Marriotts or Hiltons. I am a rewards member with both chains and have come to expect a certain level of service and quality. This Marriott missed the mark by a long shot. Let me start with the chairs.... More

Was this review helpful? Yes 1
RBurnemGeneralManage, General Manager at TownePlace Suites by Marriott Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to review our hotel. The issues you had during your stay were unacceptable and I do apologize. Please know that I am the new General Manager that this property as of September 2013 and most of the management staff has also changed. I would like to invite you back to our hotel if you... More

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Additional Information about TownePlace Suites by Marriott Jacksonville Butler Boulevard

Also Known As:
Towneplace Suites By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
Towneplace Suites By Marriott Jacksonville Butler Boulevard Hotel
Towneplace Suites Jacksonville
Address: 4801 Lenoir Avenue, Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#54 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites by Marriott Jacksonville Butler Boulevard 2.5*
Official Description (provided by the hotel):
The TownePlace Suites by Marriott Jacksonville Butler Blvd is the new design for the TownePlace Suites. At the TownePlace Suites, you will be able to settle in, keep your routine, and stay connected to the local area because our goal is to make life away from home easy, so that you can continue Real Living. ... more   less 
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