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Sheraton Jacksonville

GreenLeadersSilver level
3.5 of 5
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10605 Deerwood Park Blvd., Jacksonville, FL
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Sheraton Jacksonville
Best prices for: 1 room 1 guest
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Ranked #73 of 131 Hotels in Jacksonville
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
kle0610
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241 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

Dark, dingy, scuffed, not clean. Dirty walls, broken shower door, old mattress, dirty bathroom floor. Also surprised no outdoor pool. And a keycard for the elevator? It's not Manhattan. Front desk staff were courteous, but room service staff were weird and awkward. Best thing about the hotel? Ample parking, elevators were quicker than most small properties.

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Bluffton, South Carolina
Top Contributor
69 reviews 69 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I was there this past weekend with family and we had 3 rooms. The hotel is very dates and the staff all look miserable and unhappy to be there. Only saw one smile in 2 days. the restaurant was understaffed and housekeeping was very slow. Will not stay here ever again unless they renovate. the service elevator was out which... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We came on a weekend trip, and stayed here for 2 nights. On Friday night we got in late around 1am, and check in went smooth! The room was very nice and spacious!! The next day we were gone all day, and came back in to a nicely cleaned room. We got back in late Saturday night, and the restaurant... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed June 2015 on a business trip. Hotel is located 5 mins drive from our US office and about 5-10 mins drive from St Johns Town Center, where there is a very large selection of shops and restaurants. There are no amenities in walking distance from the hotel. Room was very spacious and comfortable. Bed was particularly comfortable. Shower door... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Kudos to 'Jeff' who greeted my husband & I the moment we entered the Club level, and who made us more than welcome. He uncorked an incredible Caberet Sauvingnon for me and advised my husband on beers. The happy hour food was not just your cheeses & crackers but hot BBQ chicken breast tenders and green beans Almondine. Kudos also... More 

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Pisgah Forest, North Carolina
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We went to a concert in Jacksonville. Since it was ending late we decided to stay over. This hotel was within 20 minutes of Everbank field and an easy drive. It is clean, well-appointed and has a friendly, helpful staff. There are plenty of good restaurants within 2-3 miles.

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I love my SPG hotels. I would have liked to stay at a Westin if they had one in Jacksonville but they didn't. This hotel was kind enough to upgrade me to a suite which was nice. The layout of the room is decent but I would say the decor is almost too minimal for the suite. Add a picture... More 

Was this review helpful? Yes 1
Orlando, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

My friend and I were in town for the Country Superfest and stayed at this hotel. When we were ready to go to the venue, the front desk called for a car service they use and we were told the car would be there in 15-20 minutes. 30 minutes later no car. The receptionist called a cab and we were... More 

Was this review helpful? Yes 2
Ormond Beach, Florida
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We were extremely disappointed in the Sheraton, Jacksonville. Pros: *The beds were extremely comfortable. *The staff at the front desk were very pleasant. *Great location. Cons: *When we went to enter the room the door was propped open. * The safe was locked from the last guest and no one could come to unlock it for 30 minutes so we... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Several members of my family and I recently stayed at this hotel. The rooms were clean and nicely appointed. The staff is very friendly. In particular, Marlynda provided excellent customer service at the front desk. After traveling in a car for several hours to reach our destination, encountering her smiling face and warm welcome at the registration desk helped set... More 

Was this review helpful? Yes 1
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