We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 132 Jacksonville hotels

Sheraton Jacksonville

3.5 of 5 Hotel   |   10605 Deerwood Park Blvd., Jacksonville, FL
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Sheraton Jacksonville
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Sheraton Jacksonville to your Saves list
Ranked #72 of 132 Hotels in Jacksonville
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 4 days ago
soflachick Boca Raton, Florida
Write a Review

198 reviews from our community

Traveler rating
    54
    71
    46
    12
    15
See reviews for
40
42
16
80
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (46)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (46)
All months
Boca Raton, Florida
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

During our drive from South Florida to NC, we stopped at the Sheraton for a great nights rest. Checkin was quick and easy, we were happy to have our dog with us at no additional charge. Best surprise was the complimentary breakfast for booking a club level room. Kids loved the cereal selection, husband and I enjoyed a toasted bagel,... More 

Was this review helpful? Yes
New York, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I selected this hotel for my 4-night stay in early December 2014 because of (1) its relative proximity to Community Hospice of Northeast Florida, where I would be honoring my deceased parents’ memory by attending the 24th annual “Tree of Life and Candlelight Service of Remembrance” and (2) the hotel’s being a Starwood property. I usually have good experiences at... More 

Was this review helpful? Yes 1
RSmithSJH, General Manager at Sheraton Jacksonville, responded to this review

Hello Peter, Thank you so very much for your very kind comments and your "tall man" humor. My team and I sincerely appreciate your shout outs specifically naming Dashawn, Joe, Linda and Reggie. All of us are looking forward to welcoming you back on a future stay our way. Safe travels between now and then. Warm Regards, Ray More 

Crown Point, Indiana
Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked my room on Priceline and the location was excellent. Right ouround the corner from fabulous shopping and restaurants. Ericka checked us in and let me just say she is wonderful. Fantastic customer service. They also have a free shuttle within 5 miles from hotel which is great bottom line stay here

Was this review helpful? Yes
RSmithSJH, General Manager at Sheraton Jacksonville, responded to this review

Thank you very much for taking the time to tell me about your stay. My team and I sincerely appreciate the shout outs for the service and property. We are looking forward to welcoming you back on a future stay. Warm Regards, Ray More 

Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Was very disappointed with them cleanliness of them floor coverings. I stayed on the 2nd floor and their hall carpet was filthy with numerous stains.i asked for a quiet room and was given a room at their end of the hall by then service elevator. Heard it for hours after I got into their room and it woke me up... More 

Was this review helpful? Yes
RSmithSJH, General Manager at Sheraton Jacksonville, responded to this review

Thank you for taking the time to tell me about your stay. I am disappointed to read our room corridor carpet and your room location did not meet your expectations. I sincerely hope you will give us another chance to be of better service to you in the future. If I can be of additional assistance please reach out to... More 

New York City, New York
Top Contributor
86 reviews 86 reviews
85 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nothing wrong with the rooms at this hotel other than they are dark and need an update. The rest of the hotel leaves a lot to be desired. The club lounge is virtually nonexistent. Ensure you don't pay for that.

Was this review helpful? Yes
RSmithSJH, General Manager at Sheraton Jacksonville, responded to this review

Thank you for taking the time to tell me about your stay. I am disappointed the club lounge itself with its free hot continental breakfast, all day snacks, water and fruits as well as evening snacks did not meet your expectations. Warm regards, Ray More 

Tallahassee, Florida
Top Contributor
87 reviews 87 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on Thanksgiving Weekend. It is in a business park and was virtually empty. The property is nice and the price was a real bargain for what you received. It is very close to St. Johns Town Center open mall that has lots of stores and lots of places to eat. It is also very close to the... More 

Was this review helpful? Yes
RSmithSJH, General Manager at Sheraton Jacksonville, responded to this review

Hello and thank you for taking the time to tell me about your stay. I sincerely appreciate your shout outs to the team and your helpful review of our property and the surrounding area. I would mention also that the hotel offers a complimentary shuttle to the Town Center Mall you mentioned. The team and I are looking forward to... More 

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Booked this hotel during thanksgiving so we could have a break from our families. What we arrived to find was a very clean, well appointed hotel. Modern finishes and a comfortable bed made this hotel special. The only thing that didn't make sense is that local calls weren't free. I mean, we all have cell phones and I never needed... More 

Was this review helpful? Yes
RSmithSJH, General Manager at Sheraton Jacksonville, responded to this review

Thank you for taking the time to tell me about your stay. My team and I sincerely appreciate your kind words about the hotel and the team. We are looking forward to welcoming you back in the future. Warm Regards, Ray More 

Lake Villa, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The staff was very friendly. The continental breakfast for Thanksgiving was fair. The room was clean and roomy but smelled musty. The musty smell could have came from the moldy roll-up window shade. The elevator inspection had expired in August. The pool was very tiny. Other than that it was nice.

Was this review helpful? Yes
RSmithSJH, General Manager at Sheraton Jacksonville, responded to this review

Thank you for taking the time to tell us about your recent stay. I am disappointed to read the comments about the condition you found your room drapery in. I assure you my team is fixing that issue immediatly. Thank you for the kind words about the team. Warm Regards, Ray More 

Lake Buena Vista, Florida, United States
Top Contributor
54 reviews 54 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 16, 2014

This is a decent hotel and was a very good value through Hotwire. It's a typical Sheraton 3.5 star property with an indoor pool. It's located just off Butler Blvd and Gate Pkwy within 1/2 mi of St. John Town Center...a very large shopping center. The area around the hotel seemed fairly new, well maintained, and safe.. The hotel is... More 

Was this review helpful? Yes
RSmithSJH, General Manager at Sheraton Jacksonville, responded to this review

Hello Tom N, Thank you for taking the time to so thoroughly review our hotel. I can see your helpful votes are well deserved and that readers have come to rely on your feedback. I sincerely appreciate the kind words about our hotel and the shout outs to the team. Warm Regards, Ray More 

Destin, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

Very friendly staff! Even the housekeeper working on floor greeted us and helped us find our room even though we didn't really need it. They told us to let them know if we need anything during our staff. Every time we saw staff they would say hi and greet you! We stayed on the top floor (6th Floor) and they... More 

Was this review helpful? Yes
RSmithSJH, General Manager at Sheraton Jacksonville, responded to this review

Thank you Reimer24 for taking the time to tell me about your recent stay. I sincerely appreciate your kind words and the shout outs for the team and about our hotel. Warm Regards, Ray More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Jacksonville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Jacksonville

Address: 10605 Deerwood Park Blvd., Jacksonville, FL
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Jacksonville 3.5*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Hotels.com, Orbitz, Travelocity and Tingo so you can book your Sheraton Jacksonville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Jacksonville Hotel Jacksonville
Jacksonville Sheraton
Hotel Style:
#3 Green Hotel in Jacksonville

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Room/suite (13)
Viewed
Bathroom (2)
Viewed
Dining (3)
Viewed
Hotel & grounds (9)
Viewed
View from room (2)
Viewed
Pool/beach area (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (1)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay