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All 131 Jacksonville hotels

Holiday Inn Express Hotel & Suites Chaffee

2.5 of 5 Hotel   |   537 Chaffee Point Boulevard, Jacksonville, FL 32221
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78%
Ranked #17 of 131 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 29, 2012
Jacqulyne B Maggie Valley, North Carolina, United States
  • Reviews (56)
  • Photos (22)
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  • Room tips (8)
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56 people have reviewed this hotel

Traveler rating
    29
    15
    9
    2
    1
See reviews for
21
10
3
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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There are newer reviews for Holiday Inn Express Hotel & Suites Chaffee
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Maggie Valley, North Carolina, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 29, 2012

We stayed at this hotel on our way to west palm beach. The hotel was about five miles off I-95 South. We chose this hotel because they only charge 5,000 points for a free room with the holiday inn points club. Hotel and pool where clean and nice. The breakfeast was the typical hot breakfeast with egg, sausage, bagels, waffels,... More

Was this review helpful? Yes 2
Avon, Indiana
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 1, 2012

loved our stay here. the hubby was working here for over a week, so me & the kids tagged along for a jacksonville, fl vacation. breakfast was average, but free! housekeeping was very nice & did their job well. loved staying here, very clean hotel, and anything we needed, they helped us get it! definitely coming back!

Was this review helpful? Yes 1
Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 31, 2012

I booked a room in this hotel for 4 nights (May 19-23, 2012) with my sister and brother-in-law to attend the funeral services of a relative. The location of this shotel is ideal due to accessibility from the freeway and proximity to the church where the wakes and services were held. We checked in late 7PM on the first day/night... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chaffee, responded to this review

Dear NBaker60950, Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Thank you, Katie J IHGCare More

Lynn, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012

I have enjoyed my stay in this hotel quite a few times this spring. I work for a company called Machinex and I want to congratulate Jennifer for her quick and timely response as customer service rep to my team of co-workers and I.

Was this review helpful? Yes 1
Sikeston
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2012

Excellent place to stay; good location and very clean place. Entire staff was courteous and helpful; manager's reception was good touch - great food. Cracker Barrel is within walking distance. Will stay here when traveling in area again.

Was this review helpful? Yes 1
Englewood, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2012

This HI Express is one of the best ones we have stayed at - very good location w/grocery store, fast foods, Cracker Barrel, gas stations etc within walking or short driving distance - would have been nice to have bananas available w/breakfast. Staff very accommodating and room outstanding with wonderful view overlooking a pond - only drawback was bad Wi... More

Was this review helpful? Yes 1
Ann Arbor, Michigan
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 12, 2012

I picked this Holiday Inn Express because we were traveling south on I-95 and I wanted to get beyond Jacksonville, so that we didn't have to drive around the city in morning traffic. When we arrived the desk staff was pleasant enough, but the interior tile hall was dirty, the elevator floor was dirty, and the hallway upstairs was unvacuumed.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chaffee, responded to this review

JGinA2, First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We hope to have the honor of serving you again should your travels bring... More

Hickory, North Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 25, 2012

My husband and I spent one night there on Christmas Eve and our car window was smashed in and everything inside was stolen in their parking lot. At first the desk clerk told the police they didn't know if the security cameras were working. Then they said they would get them to the police as soon as possible, the police... More

Was this review helpful? Yes 1
Hood River, Oregon
Top Contributor
78 reviews 78 reviews
58 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 20, 2012 via mobile

The facilities here are fairly average, but my room was a double-queen with a suite-like sitting area with sink and microwave. Super comfy bed too! The free continental breakfast is the typical fare, nothing to cheer about, but it's free after all.

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Meadville, PA
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 22, 2011

I had a room near the guest laundry on the 4th floor. The smell coming from the laundry polluted the hallway and then my room whenever I would run the bathroom exhaust. The wireless network was very slow at times. However the sausage gravy and biscuits and the cinnamon rolls served at breakfast were great, as was the breakfast hostess!

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Hotel & Suites Chaffee

Address: 537 Chaffee Point Boulevard, Jacksonville, FL 32221
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chaffee 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Chaffee

22 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (6)
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Hotel & grounds (4)
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Pool/beach area (5)
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Dining (4)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#15 Family Hotel in Jacksonville #34 Business Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
This is a beautiful brand new hotel. This hotel has 81 comfortable rooms tastefully designed. It has a fitness center, business center, meeting rooms, outdoor swimming pool and a great room for Express Start breakfast. The hotel has a friendly staff. This hotel is near good restaurants and a shopping center. The hotel also has a guest laundry. We also offer a great Manager's Reception on Wednesday Nights for all our Hotel Guest Please try it out you will love it. This is not your light food reception it's like you are home and we cook dinner for you. Banquet Room Great and can hold up to 100 people depending on setup. Caterering available. And you can choose your own color table clothes. 34 years hospitality and it will show. Give us a try. ... more   less 
Number of rooms
81

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