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All 131 Jacksonville hotels

Holiday Inn Express Hotel & Suites Chaffee

2.5 of 5 Hotel   |   537 Chaffee Point Boulevard, Jacksonville, FL 32221
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Holiday Inn Express Hotel & Suites Chaffee

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Ranked #28 of 131 hotels in Jacksonville
A recent review
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47 people have reviewed this hotel

Traveler rating
    22
    14
    8
    2
    1
See reviews for
18
9
3
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quick trip to see a sick family member. Stayed here on the way, and since it was so nice, returned to stay on the way back. When I called for reservations Patrick was wonderful after a bad experience with the 1-800 reservation line. When we arrived late everything was as requested. Hotel very clean and rooms very comfortable. No road... More

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Boston, Massachusetts
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We normally stay in Holiday Inn Express hotels whenever we travel. They are always very dependable. This hotel was very clean, had a friendly staff and breakfast was very good. One small glitch on this visit. Something happened around 4 am on the main level to set off the fire alarms. A little scary to be awakened to alarms so... More

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Atlanta
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 1, 2014

Hotel was clean, room was nicely appointed and service was outstanding. We were going on a cruise out of Jacksonville and we had two cars. We were able to leave one car there for the 4 nights which saved us money parking at the port. Breakfast was standard but good. Love the pancake maker and the cinnamon rolls.

Was this review helpful? Yes 1
Fpo
Top Contributor
52 reviews 52 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 24, 2013

Good place to stay. Very clean with a nice staff. We arived late and Patrick greeted us with a nice smile . the breakfast host kelly was very friendly and our room was clean and cozy. It also is a pet friendly Hotel.

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NC
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 3, 2013

The Hotel offers Wednesday night Supper. It was ok. It was free. We had Beefaroini, garlic bread and cake. Make sure you bring something to drink. They offered some kind of fruity tea and beer for free (just so you know). We don't drink and we had kid's so, bring a drink if neither of those appeal to you. There... More

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Pompano Beach, Florida
Top Contributor
57 reviews 57 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 27, 2013

Again, after a long day on the road it was nice to be greeted warmly. Our receptionist was just finishing with a customer that was VERY demanding. As we approached her we said it takes all kinds. We later found out that because of understanding and kindness she had up-graded us to a top floor Suite. With service and staff... More

Was this review helpful? Yes 1
Tampa, FL
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 23, 2013

the day that we arrived we were told we were supposed to be in a room on the 2nd floor. She told us she was moving us to a higher floor because there was an event going on and she did not want us disturbed that night. Thanks for thinking ahead and helping us get a good nights rest

Was this review helpful? Yes 1
Fort Knox, Kentucky
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 18, 2013 via mobile

Jennifer is so welcoming and friendly. She makes you feel at home right away. Not quite the same at night...this person never smiled and even when we said hello...we got nothing back...they are very busy but cleaning still needs to be stepped up!!!

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Pace, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

Short notice reservation for a family emergency. Reservation staff was friendly and helpful in making the reservation. Provided explicit directions and checked back to see if we needed an other guidance or accomodations. Hotel was exceptionally clean, quiet, and modern with all ammenities available. Holiday Inn has earned a new spot on my list of hotels to stay at.

Was this review helpful? Yes 1
Huntsville, Alabama
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 22, 2013

This is a nice Holiday Inn Express. The room and hotel were quiet and clean. The bed was very comfortable. The only minor issue I had was the shower. The curtain needed to be replaced and the bath fixture was loose. Again minor things that didn't impact my stay. It was located right off the highway and convenient to the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chaffee, responded to this review

Dear cwetz74, Thank you for your candid review. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. Your positive feedback makes it all worth our efforts. Thank you for staying with us and we hope to have the opportunity of hosting... More

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Additional Information about Holiday Inn Express Hotel & Suites Chaffee

Also Known As:
Holiday Inn Express Hotel And Suites Chaffee
Address: 537 Chaffee Point Boulevard, Jacksonville, FL 32221
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chaffee 2.5*
Official Description (provided by the hotel):
This is a beautiful brand new hotel. This hotel has 81 comfortable rooms tastefully designed. It has a fitness center, business center, meeting rooms, outdoor swimming pool and a great room for Express Start breakfast. The hotel has a friendly staff. This hotel is near good restaurants and a shopping center. The hotel also has a guest laundry. We also offer a great Manager's Reception on Wednesday Nights for all our Hotel Guest Please try it out you will love it. This is not your light food reception it's like you are home and we cook dinner for you. Banquet Room Great and can hold up to 100 people depending on setup. Caterering available. And you can choose your own color table clothes. 34 years hospitality and it will show. Give us a try. ... more   less 
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