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All 132 Jacksonville hotels

Country Inn & Suites Jacksonville West

2.5 of 5 Hotel   |   7035 Commonwealth Ave, Jacksonville, FL 32220
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Ranked #27 of 132 Hotels in Jacksonville
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 1 week ago
LovesSanibel Rome, Georgia
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98 reviews from our community

Traveler rating
    55
    21
    14
    4
    4
See reviews for
35
16
6
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rome, Georgia
Top Contributor
50 reviews 50 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel on our way to Port Canaveral.The lady who checked us in did so with little eye contact or personal rapport. the room was clean and the bed comfortable. However, the breakfast was terrible with no one dedicated to keeping the food or utensils replenished. I went to the front desk and let the attendant know... More 

Was this review helpful? Yes
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

LovesSanibel, Thank you for commending our cleanliness and comfort of our guest room. We do pride ourselves in our cleanliness and quality of breakfast. I am sorry to hear that the utensils and food was not restocked in time. I will be conducting a meeting to address any of these types of issues from occuring again. I hope that you... More 

Toms River NJ
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel was clean and comfortable but the location was in a very unsightly area. The breakfast was uninviting. They served canned fruit salad and previously frozen bagels. This is the 3rd Country Inn that we stayed at recently and the least friendly and appealing.

Was this review helpful? Yes
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Dear Guest, Thank you for expressing your feedback regarding our hotel. I am happy to see that you found our hotel clean and comfortable. I do regret the shortfalls regarding your comments concerning breakfast. We will take these suggestions into consideration in our next meeting to improve the breakfast experience. We hope that you allow us another chance to host... More 

Amelia Island
2 reviews
5 of 5 stars Reviewed December 2, 2014

Spent a few nights stay at this hotel for thanksgiving and upon checkin my family and I were greeted with the most friendliest front desk clerk, not knowing he was the General Manager! He was extraordinary helpful and went out of his way to accommodate my entire family during our stay. While he was checking us into our room he... More 

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Fort Myers, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 1, 2014

In mid October I booked 3 nights at the Country Inn and Suites Jacksonville West, in Jacksonville, Florida. The dates of the stay were to be November 25 depart November 28. We had stayed at this hotel in the past and I gave them a good review on TripAdvisor. The rooms were booked one night using 15,000 Club Carlson point,... More 

Was this review helpful? Yes 1
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Suitcaselady725, It is hotel policy for every guest to present an ID during check-in. We do this simply to identify each and every guest that registers into our hotel. This practice is common hotel practice. The reason to input your ID information is not only for the security of our guests but to make sure we are able to quickly... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2014

has a busy mother of two great rest is always a good thing and this hotel had wonderful mattresses and there is nothing I could complain about. Great place to stay. great service, great location, I would recommend it to anyone

Was this review helpful? Yes 1
Boynton Beach, United States
2 reviews
5 of 5 stars Reviewed November 11, 2014

Friendly staff and very clean hotel. Hot breakfast. The staff guised us around explaining where is what and great selections of neighbor restaurant. Easy in and out from Interstate 295. Will go back again. Never had any issues with Radisson family.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014 via mobile

First impressions are last impressions. With that said, I am very pleased with my stay at country inn jacksonville west. They were very attentive to the customers needs. If you get what you pay for then I think I got a bargain with excellent service and hospitality at this location. I will most definitely recommend others to stop by for... More 

Was this review helpful? Yes 1
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Dear Aesha B, Thank you for your comments regarding your stay. I am happy to find that you were extremely pleased with our hotel, staff, and amenities. Our goal is to provide a good value proposition as you have mentioned with our complimentary hot breakfast and various other amenities. Thank you for choosing us as your home away from home.... More 

Merrill, Wisconsin
2 reviews
5 of 5 stars Reviewed November 4, 2014

We had an excellent experience. The front desk clerk Missy was very friendly and helpful. The room was clean, and the bed was very comfortable. We would definitely stay again! Thanks for the great stay!

Was this review helpful? Yes
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Dollywissell, Thank you for choosing our hotel. I will share your feedback with our hotel staff. I am happy that we were able to provide the best of the best service in Jacksonville, FL! We look forward to your future visits. Sincerely, Kapil Bava - General Manager Country Inn & Suites Jacksonville West More 

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Additional Information about Country Inn & Suites Jacksonville West

Address: 7035 Commonwealth Ave, Jacksonville, FL 32220
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Jacksonville West 2.5*
Number of rooms: 1
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Also Known As:
Country Inn And Suites Jacksonville West
Country Inn & Suites Jacksonville West Hotel Jacksonville
Jacksonville Country Inn
Hotel Style:
#1 Green Hotel in Jacksonville
#15 Business Hotel in Jacksonville

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