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All 130 Jacksonville hotels

Country Inn & Suites Jacksonville West

2.5 of 5 Hotel   |   7035 Commonwealth Ave, Jacksonville, FL 32220
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77%
Ranked #25 of 130 Hotels in Jacksonville
A recent review
5 of 5 stars reviewed 1 week ago
Sharon O Modena, United States
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75 reviews from our community

Traveler rating
    40
    18
    11
    3
    3
See reviews for
27
11
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Modena, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had an unexpected Death in the family, and Drove from N.Y. State to Jacksonville, Fl. to be with the deceased widow who offered us accomodations, but we decided to stay at your facility. Very happy with our stay.

Review collected in partnership with Country Inns & Suites By Carlson

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Jacksonville, Florida
1 review
5 of 5 stars Reviewed 1 week ago

This inn has very good service and the staff are really friendly. Always clean rooms and freshly made beds making for a great nights rest. Full complimentary breakfeast. and additional food services nearby. Walking distance.

Review collected in partnership with Country Inns & Suites By Carlson

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Aylett, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a belated thank you and Kudos to Sheree who saw to it that as we came staggering in exhausted from helping our son's family move in down the road from there. We had what we needed to sleep comfortably .We are sorry to be 2 weeks late in telling the world what great service you gave! Also at... More

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Lakeland, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I would like to recongnize Missy for her outstanding Customer Service. She is always helpful and willing to resolve any problem that I have when I visit your facility. Her Customer Service skills are excellent and professional. Thank you Missy for having a bright smile when customers walk thru the door. Sincerely Dale Vance Lakeland Fla.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everyone at this hotel were very friendly and welcoming. .. I needed directions & they got them for me with out any hassle. .. I needed more pillows they brought them right up... The continental breakfast was great!!! There was endless coffee, tea & water to dtink.. The food was excellent! !! I would stay there again without a doubt...... More

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Ocala, Florida, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Every time I stay here Missy is always has a smile on her face. she is so nice I like staying here.It is like home away home. And the brakefast is good my room is always nice. all the staff do a grate.job

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RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Mr. Robert, Thank you for recognizing Missy! I will pass the message on to her and the rest of the staff about your great review of our facility! It is always a pleasure having you as our guest. Thank you for your continued patronage to our hotel. Sincerely, Kapil Bava - General Manager Country Inn & Suites Jacksonville West More

Brunswick, United States
1 review
5 of 5 stars Reviewed August 16, 2014

Awesome, nice hotel with very nice and pleasant staff. No problems. Enjoyed the breakfast and the hospitality that the staff always provides each time I visit. I have been allowed to check in early when available and have been very satisfied with the entire hotel.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Mr. Jim, Thank you for your wonderful comments regarding our guest room, staff service, and full hot breakfast buffet. It is always a pleasure having you as our guest and as always thank you for your business. Sincerely, Kapil Bava More

Hamilton, Bermuda
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 of 5 stars Reviewed August 6, 2014

Door was missing forced entry security device. Furniture dented stained and upholstery torn. Carpet worn and stained. Not up to to the usual standards of this chain. Bed was clean and comfortable though and pillows smelled fresh. Bathroom was clean and functional.

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RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

DCJ_66, Thank you for your wonderful comments regarding our clean and comfortable beds. We recently upgraded our bedding package to offer a clean crisp triple sheet experience and are glad to see you enjoyed it. We also thank you for bringing to our attention other items mentioned in your review and will resolve the issues in a timely manner. Kapil... More

Guam, Mariana Islands
2 reviews
3 of 5 stars Reviewed August 4, 2014

This used to be a wonderful hotel when I stayed here the first time in 2008. Now it is in need of repair. Lobby and entry way is wonderful (they changed their free cookies to cheap bricks). But once you get to the rooms and hallways, everything goes to crap. Musty smell, walls need repairs, stains in carpet. Not what... More

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RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Dear Hertzya, Thank you for your input regarding our hotel. I apologize that we did not meet your expectations during your stay at our hotel. This is not a typical experience we offer as you can see by our other guest reviews. The cookies we offer are the Otis Spunkmeyer branded cookies that we have offered for many years and... More

Valdosta, Georgia
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 27, 2014

This is a great place to stay. I arrived early for a possible early check-in due to an appointment at Mayo. The staff was so gracious in providing for our every need. Recommend without any reservation!

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Additional Information about Country Inn & Suites Jacksonville West

Address: 7035 Commonwealth Ave, Jacksonville, FL 32220
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Jacksonville West 2.5*
Number of rooms: 1
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Also Known As:
Country Inn & Suites Jacksonville West Hotel Jacksonville
Country Inn And Suites Jacksonville West
Jacksonville Country Inn

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