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All 131 Jacksonville hotels

Country Inn & Suites Jacksonville West

2.5 of 5 Hotel   |   7035 Commonwealth Ave, Jacksonville, FL 32220
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71%
Ranked #48 of 131 hotels in Jacksonville
A recent review
5 of 5 stars reviewed 5 days ago
Pat M Buffalo, New York
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38 people have reviewed this hotel

Traveler rating
    18
    9
    6
    2
    3
See reviews for
14
6
3
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Buffalo, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed overnight on our way to southern FL. It was very satisfactory and we stayed here again on our trip home. The staff were helpful in finding restaurants and very friendly. The room was clean and very pleasant. Did not have the breakfast because we wanted to go to the Waffle House. We will look for Country Inn and... More

Was this review helpful? Yes
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Pat M, Thank you for your review. Our Country Inn & Suites Jacksonville West team is dedicated to each and every guest and our staff are excited to see the posting of the wonderful review you have given us. I am pleased to see that you found our hotel clean, and the staff pleasant. Our corporate office has given us... More

Jacksonville,fl
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at this hotel twice in a three week period and service and staff was great. Room was so clean and lovely. Thank you staff. I wouldn't stay at comfort inn and suites, staff and especially front desk evening desk clerk was very rude to customers checking in. Country inn and suites was great.

Was this review helpful? Yes 1
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Dear Guest, Thank you for your kind words in regards to our hotel staff. We appreciate the positive feedback. I would also like to thank you for allowing us to earn your business business and hope to see you again very soon! Sincerely, Kapil Bava - General Manager Country Inn & Suites Jacksonville West More

Fort Myers, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We have relatives we visit often who live close to this property. We had stayed at this property several times over the years and had watched it go down hill. The last time, prior to this stay, was in July 2012. I swore we would never stay there again. But I broke down since this hotel only required 9000 Club... More

Was this review helpful? Yes 1
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Thank you for noticing all the improvements we have implemented in our hotel. We recently upgraded to our new Gen. 3; triple sheet bedding which really gives the guest room a clean crisp look and feel (pictures soon to be uploaded). Our corporate staff and managment team believe in progressive and continuous improvement in all areas. Everyday we strive for... More

Jacksonville, Florida
1 review
3 of 5 stars Reviewed 4 weeks ago

The website homepage states that they have a shuttle to the Jacksonville cruise port. It does not we picked this hotel for that reason. The hotel was nice , staff at the front desk was very nice and love the cookies!!!! Only bad thing is the shuttle service comment.

Was this review helpful? Yes
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Jeannie, Thank you for bringing this to our attention. I apologize for any misunderstanding, but we have not offered the shuttle services in many years. We are in the process of updating any content you may have seen to this effect. I am happy to see that you did enjoy our warm chocolately Otis Spunkmeyer cookies! Thank you for your... More

SAINT CLOUD
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Front desk, continental breakfast, and room upkeep personnel were wonderful! Accommodations were great, food tasty, and hot! Kudos to Pamela making our group feel good despite a funeral for my Mom! Thanks!

Was this review helpful? Yes 1
Richmond
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 8, 2014

My family of five stayed at this hotel on our way to Tampa. Made the reservations over the phone based on the location of the hotel (preferred the west side of Jacksonville for an easier departure). The lady working the front desk was very friendly. Assigned our room and gave us pertinent information regarding the hotel (breakfast, how to work... More

Was this review helpful? Yes
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Dear guest, I would like to start by thanking you for choosing our hotel during your time in Jacksonville. I apologize that you received a room with a damp carpet. This particular day we did have our carpet cleaners steam cleaning guest room carpets. In this particular process they do extract water/steam with commercial extractors and usually takes a few... More

Grand Island, New York, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 7, 2014

I have always had good luck staying at Country Inns and Suites, and this was no exception. It appears to be a newer hotel, and was very nicely appointed and the rooms were modern and spacious and very clean. Staff was friendly. There is a Wendy's right out front or several other restaurants within a 1/2 mile down the street.... More

Was this review helpful? Yes 1
Akron, Pennsylvania
1 review
4 of 5 stars Reviewed March 5, 2014

Kudos to Pam at the front desk. Very pleasant and helpful. Gave us fresh cookies and went out of her way to assist us with bikes that needed to be in a safe place for the night. Only downside was that the breakfast room was poorly stocked at a time when it really wasn't very busy.

Was this review helpful? Yes
Panama City Beach, Florida
1 review
5 of 5 stars Reviewed March 3, 2014

Came into Jacksonville late (11:00) pm to find a room. Staff was great,stayed in a King room. Room was Excellent. Leaving the next day for a meeting, found I had locked my keys in the trunk. The nice lady at the front desk ( Amanda) called a Locksmith for me and kept my gear safe, while I went to my... More

Was this review helpful? Yes
North Charleston, South Carolina
Top Contributor
51 reviews 51 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 22, 2014

This was a pleasant surprise for a business hotel. Sent here on business, usually go with the cheapest. The lobby is quaint. The room was a bit tacky, but clean and spacious. The bathroom was nicer than I expected. Complimentary breakfast is about average, but with a lovely lady who makes sure all is well and you have everything you... More

Was this review helpful? Yes
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Dear guest, Thank you for commending our team at the Country Inn & Suites Jacksonville West!! We appreciate the kind words you have provided about the staff and the guest suite. We look forward to seeing you again in the future. Sincerely, Kapil Bava - General Manager Country Inns & Suites - Jacksonville West More

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Additional Information about Country Inn & Suites Jacksonville West

Also Known As:
Country Inn & Suites Jacksonville West Hotel
Country Inn & Suites Jacksonville West Hotel Jacksonville
Country Inn And Suites Jacksonville West
Country Inn Jacksonville
Jacksonville Country Inn
Address: 7035 Commonwealth Ave, Jacksonville, FL 32220
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#53 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Jacksonville West 2.5*
Official Description (provided by the hotel):
The newest Country Inn & Suites located in Jacksonville, FL. The hotel is located off I295, Exit 22 behind Wendy's Restaurant. The hotel offers Standard, Studios, and Suites available in King or Two Queen Bed configurations. Enjoy a hot breakfast with a rotational menu daily. The hotel offers many amenities including fitness center, outdoor swimming pool, free Wi-Fi, 24 hr coffee bar and freshly baked cookies daily. All rooms offer mini-fridge, microwave, coffee makers, iron/ironing board and 32" LCD TVs. Upgrade to our suite and enjoy total privacy to the living room area. Suites also include a pull out sofa bed with a TV in the bedroom area as well as the living room. ... more   less 
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