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All 131 Jacksonville hotels

Country Inn & Suites Jacksonville West

2.5 of 5 Hotel   |   7035 Commonwealth Ave, Jacksonville, FL 32220
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Ranked #33 of 131 hotels in Jacksonville
A recent review
5 of 5 stars reviewed 1 week ago
Robert G Ocala, Florida, United States
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70 people have reviewed this hotel

Traveler rating
    35
    18
    11
    3
    3
See reviews for
24
11
5
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Ocala, Florida, United States
1 review
5 of 5 stars Reviewed 1 week ago

Every time I stay here Missy is always has a smile on her face. she is so nice I like staying here.It is like home away home. And the brakefast is good my room is always nice. all the staff do a grate.job

Was this review helpful? Yes
Brunswick, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Awesome, nice hotel with very nice and pleasant staff. No problems. Enjoyed the breakfast and the hospitality that the staff always provides each time I visit. I have been allowed to check in early when available and have been very satisfied with the entire hotel.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Hamilton, Bermuda
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Door was missing forced entry security device. Furniture dented stained and upholstery torn. Carpet worn and stained. Not up to to the usual standards of this chain. Bed was clean and comfortable though and pillows smelled fresh. Bathroom was clean and functional.

Was this review helpful? Yes
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

DCJ_66, Thank you for your wonderful comments regarding our clean and comfortable beds. We recently upgraded our bedding package to offer a clean crisp triple sheet experience and are glad to see you enjoyed it. We also thank you for bringing to our attention other items mentioned in your review and will resolve the issues in a timely manner. Kapil... More

Guam, Mariana Islands
2 reviews
3 of 5 stars Reviewed 3 weeks ago

This used to be a wonderful hotel when I stayed here the first time in 2008. Now it is in need of repair. Lobby and entry way is wonderful (they changed their free cookies to cheap bricks). But once you get to the rooms and hallways, everything goes to crap. Musty smell, walls need repairs, stains in carpet. Not what... More

Was this review helpful? Yes
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Dear Hertzya, Thank you for your input regarding our hotel. I apologize that we did not meet your expectations during your stay at our hotel. This is not a typical experience we offer as you can see by our other guest reviews. The cookies we offer are the Otis Spunkmeyer branded cookies that we have offered for many years and... More

Valdosta, Georgia
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great place to stay. I arrived early for a possible early check-in due to an appointment at Mayo. The staff was so gracious in providing for our every need. Recommend without any reservation!

Was this review helpful? Yes
Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed her for 2 nights with a Jacuzzi suite & can you say ENJOYED! Check-In was painless & Pam (front desk) made sure all questions were answered & very polite. Even gave us a printout of nearby restaurants. Entire premises of the hotel was clean! Enjoyed breakfast as well & the lady in the kitchen (didn't get her name)... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We have 3 kids and its always hard to find an affordable room that we all fit into. We loved the extra room of the suites and the awesome price. Beds were very comfortable and staff was courteous. Conveniently located off of 295. We would definitely stay here again.

Was this review helpful? Yes
Miami, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 25, 2014

Our party booked two rooms. We were alarmed to learn that one the rooms were not turned down and it still possessed the stay of a previous guest. the hotel quickly remedied the situation by extend our party a suite. I did not use the shower because it was difficult finding the mechanism to turn it on. We asked for... More

Was this review helpful? Yes 1
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Dear Theodore H, I apologize for any mix up during check-in, but happy to hear that the guest services associate was able to remedy the situation efficiently. Your input is valued greatly and will use this in our future staff meetings to ensure we are effective in all aspects you have mentioned. We sincerely appreciate your business and hope to... More

Vincennes, Indiana
Top Contributor
107 reviews 107 reviews
19 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed July 23, 2014

the room was very clean and smelled like home. The king sized bed was so darned comfy that I had no problems falling asleep on it several nights in a row. Quiet was the best word to describe this motel. Cozy would be another great name. Easy to find too. The staff was quite friendly as well. I will definitely... More

Was this review helpful? Yes
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Rick K, Our team at the Country Inn & Suites Jacksonville West thanks you for finding our facility just like home! We look forward to seeing you back when in the area. Thank you for your business. Sincerely, Kapil Bava - GM Country Inn & Suites Jacksonville West More

Davie, Florida
1 review
4 of 5 stars Reviewed July 21, 2014

The hotel is very quiet. I stayed on two different occasions in one week. Both times the rooms were very clean and spacious. The only thing I noted the shower curtains are a bit short which if you have children with you like I did, taking a shower leaves a lot of water on the bathroom floor. Overhaul I enjoyed... More

Was this review helpful? Yes
RegionalManagerSE, General Manager at Country Inn & Suites Jacksonville West, responded to this review

Hermite T, Thank you for your kind comments. We look forward to seeing you back soon. Sincerely, Kapil Bava - General Manager Country Inn & Suites Jacksonville West More

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Additional Information about Country Inn & Suites Jacksonville West

Address: 7035 Commonwealth Ave, Jacksonville, FL 32220
Phone Number:
Location: United States > Florida > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Jacksonville West 2.5*
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Also Known As:
Country Inn & Suites Jacksonville West Hotel Jacksonville
Country Inn And Suites Jacksonville West
Jacksonville Country Inn

11 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#26 Business Hotel in Jacksonville #34 Romantic Hotel in Jacksonville
Hotel Class
Official Description (provided by the hotel)
The newest Country Inn & Suites located in Jacksonville, FL. The hotel is located off I295, Exit 22 behind Wendy's Restaurant. The hotel offers Standard, Studios, and Suites available in King or Two Queen Bed configurations. Enjoy a hot breakfast with a rotational menu daily. The hotel offers many amenities including fitness center, outdoor swimming pool, free Wi-Fi, 24 hr coffee bar and freshly baked cookies daily. All rooms offer mini-fridge, microwave, coffee makers, iron/ironing board and 32" LCD TVs. Upgrade to our suite and enjoy total privacy to the living room area. Suites also include a pull out sofa bed with a TV in the bedroom area as well as the living room. ... more   less 
Number of rooms
1

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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