We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Jacksonville West, FL

Certificate of Excellence
GreenLeadersSilver level
2.5 of 5
Hotel website
Hotel deals
7035 Commonwealth Ave, Jacksonville, FL 32220
Special Offer
Book early and Save 15%
Country Inn & Suites By Carlson, Jacksonville West, FL
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #26 of 131 Hotels in Jacksonville
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Cindy J H Fort Walton Beach, Florida
Add Photo Write a Review

141 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    75
    37
    16
    7
    6
See reviews for
49
29
10
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (141)
  • Mar-May only
    (44)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (22)
All months
Louisville, Kentucky
1 helpful vote
4 of 5 stars Reviewed 1 week ago

My family and I stayed here while waiting to board a cruise at Jaxport the next day. This hotel is a very nice hotel. The night before we stayed at a Country Inn and Suites in Morrow GA (stay away from that hotel!!!) The difference between this hotel and that hotel was night and day. Clean, Comfortable, and nice attentive... More 

Was this review helpful? Yes
San Bernardino, California
1 review
5 of 5 stars Reviewed 1 week ago

The outstanding service from the staff and the cleanliness of the rooms were outstanding. The check in and check out were very easy and comfortable. They made you feel welcome. Would recommend this hotel to anyone in my family

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Chatham, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

The people who worked there were real nice and helpful rooms were very clean and also their breakfast was real good. I liked the outside very nice look. Have recommended to everyone will come back again.

Was this review helpful? Yes
Tampa, Florida
1 review
2 of 5 stars Reviewed 1 week ago

The lady working the front desk was a little rude asked for a 1st floor she didn't even look.just said no. Then she was aww it gave you a first floor hmm. And I have verizon and you have no phone service in this hotel NONE. You must go outside

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
RegionalManagerSE, Manager at Country Inn & Suites By Carlson, Jacksonville West, FL, responded to this review

Thank you for your review. I apologize regarding your check-in experience. As you can see by our previous reviews this is not typical of our hotel. I did check our records and it was confirmed that we were able to place you on the first floor as requested. I also apologize about your cell phone service, it seems as though... More 

Adelaide, South Australia, Australia
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had flight issues and changed dates 3 times for this hotel. The desk staff were very helpful and took good care of us. The rooms were a bit tired, but very clean and they are beginning a renovation summer 2015. Quite comfortable. Close to I-295, but no rooms directly face the highway.

Was this review helpful? Yes
Jacksonville, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

Great experience! We'll be back! We had a great experience over all, the room was clean the service great, breakfast was decent. There is nothing to complain about. We spent the night there after my hubby came back from an 8 month deployment.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Marietta, Georgia
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everyone was very friendly, especially the young lady that checked is in. Our room was very clean and comfortable. We did not use any of the amenities. The breakfast was just enough to satisfy, with a combination of hot and cold items.

Was this review helpful? Yes
Wesley Chapel, Florida, United States
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my property of choice when staying in Jacksonville. Even though they have had some staff turnover, they still provide a high level of service, especially Ms Pamela Brown. She is always helpful and has my reservation ready when I arrive. There are nearby fast food outlets, convenience stores and easy access to I-295.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

12 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay