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All 11 Grants hotels

Quality Inn & Suites

2.5 of 5 Motel   |   1496 E. Santa Fe Ave., Grants, NM 87020 (Formerly Holiday Inn Express)
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58%
Ranked #2 of 11 hotels in Grants
A recent review
5 of 5 stars Reviewed February 9, 2014
shadylady8 Lakeland
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53 people have reviewed this hotel

Traveler rating
    12
    18
    11
    7
    5
See reviews for
17
18
4
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Lakeland
Contributor
17 reviews 17 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 9, 2014

This is probably the best hotel we have stayed in during our trips heading to and returning from Arizona. Desk receptionist was very friendly, smile on her face and was knowledgable when we asked questions for dining. Room was very large, extremely clean, good smell, and bed was excellent. The building itself was clean and has been well taken care... More

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Management174, Manager at Quality Inn & Suites, responded to this review

Shadylady8- thank you for your review and compliments. We are extremely pleased to hear that you had an enjoyable and comfortable stay with us on several occasions. We strive at all times to make each and every one of our guests feel comfortable and welcome. We look forward to seeing you in the near future. Again thank you for the... More

Durango, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 29, 2013

This was not a good experience. The tv remote was not programmed correctly and it was on the was switch for the hall light. The shower head did not work, they sent us to another room for a shower. The picture on the wall was missing. Staff was friendly but there was just one person for the desk and breakfast... More

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Management174, Manager at Quality Inn & Suites, responded to this review

Dear mtflynn, thank you for taking the time to review our property. We value all feedback as it helps us to better serve our guests. It's disappointing to know that your expectations were not met during this stay. With the feedback that you have mentioned I will make sure to look into the problems mentioned. Again thank you for taking... More

Travelers are raving about these Grants hotels

asheville, nc
Top Contributor
69 reviews 69 reviews
52 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed November 24, 2013

We stayed here despite mediocre Trip Advisor reviews for 2 nights (while we visited El Morro and El Malpais) because it was $60 less than the Holiday Inn and were glad we did. The room was quiet large and clean, staff friendly and the breakfast adaquate. A real bargain compared to the Holiday.. .

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Management174, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Windjay, Thank you for taking the time to review our hotel here in Grants,NM. We always appreciate the good feedback and business. Hopefully we will see you again! More

Batesville, Arkansas, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 23, 2013

after driving for hours, almost any hotel would do...however this one was so much better than expected. Rooms were clean, sheets were clean and there was a microwave in the rooms. after staying in multiple Motel 6's, almost anything is better though. service was good and so was the complimentary breakfast in the morning...AND the wifi is free...take that Motel... More

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Management174, Manager at Quality Inn & Suites, responded to this review

Im glad that we could exceed your expectations Robert. We appreciate the positive feedback here at the Quality Inn in Grants, NM. We hope that you will stay with us again. More

Las Vegas, Nevada
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 22, 2013

Hotel was standard Quality Inn. Rooms were in good condition. There was small water damage in the bathroom but it was very clean. House keeping knocked on our door 30 minutes before check out even though we had the do not disturb sign hung.

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Management174, Manager at Quality Inn & Suites, responded to this review

Thank you Larkin49 for your review. Your satisfaction is important to us and we will be using the feedback you provided to make improvements in the areas you mentions. We hope that you will stay with us again soon. More

Forest Hill, Maryland
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 19, 2013

My wife and I were traveling through New Mexico and needed a place to stay in Grants. The Quality Inn was fine for our needs. One of the things we liked about the room was the bed. It was firm but not too firm. We both slept comfortably on it. There was plenty of light in the room. The bathroom... More

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Management174, Manager at Quality Inn & Suites, responded to this review

Thank you, trajam for your feedback.Your satisfaction is important to you us. We have recently added some new breakfast options, so hopefully you will stay with us again soon and try them out. More

Dodge City, KS
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 19, 2013

For the most part we had a good experience at the Quality Inn in Grants. Our room was clean and the bed comfortable. I was, however, disappointed when I went to soak in the hot tub, after sitting in the car all day, and found that the water was cold. I swam in the pool instead which was heated. The... More

Was this review helpful? Yes 1
Asheville
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 13, 2013

Not one of the best Quality Inns I have bee to lately. It was in a small town on a Sunday so not much was open and the staff seemed to be in a lazy Sunday afternoon mood. Not too eager to help. They registered me, but that was about it. Not too helpful in any other way. Came down... More

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Albuquerque, New Mexico, United States
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 12, 2013

We spent a very pleasant night in Grants, NM. The Quality Inn was more than adequate. The king-room was large and spacious, room 310, with a sitting area, but the plasma TV was not visible from the couch, so went unused, except to place the suitcase on. The pool area is clean, and we spent 30-40 minutes in the pool,... More

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Fort Worth, Texas
Top Contributor
110 reviews 110 reviews
40 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed July 14, 2013

Okay, first the good things. The hotel is conveniently located and was very quiet. There were lots of retired-age folks, which for us is a bonus. :) Now, the not so great things. There was a funny sound coming from the restroom area. I think it's the pipes, but not completely sure. Also, the door opened very noisily. We tried... More

Was this review helpful? Yes 1

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel Grants
Quality Hotel
Quality Inn And Suites
Holiday Inn Grants
Grants Holiday Inn
Address: 1496 E. Santa Fe Ave., Grants, NM 87020 (Formerly Holiday Inn Express)
Location: United States > New Mexico > Grants
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 hotels in Grants
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Reservation Options:
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