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Quality Inn & Suites

2.5 of 5 1496 E. Santa Fe Ave., Grants, NM 87020 (Formerly Holiday Inn Express)
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76 reviews from our community

Traveler rating
    18
    27
    17
    8
    6
See reviews for
23
24
7
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
1 review
5 of 5 stars Reviewed 4 days ago NEW

Upon arrival the place looked welcoming. The front desk staff was wonderful and very friendly. She helped us with any questions we brought to her. The room was clean and very spacious. The pool and spa was great to have with the kids. and the breakfast was much more than we expected.

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Beaver Dam, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The beds were very comfortable and the unit was clean. There were a few things that weren't so great. Apparently no one noticed that you can't have blackout blinds that are 84" long on top of the heater/air conditioner because it will cover it up. We had to roll up the curtain and tuck it in the window... The sound... More 

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Las Vegas, New Mexico
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 15, 2014

With little competition this place still stands out. The service was great... quiet room, comfortable bed, they called after I had a chance to settle in to make sure everything was up to par and I did not need anything, how often does that happen? They did forget my wake up call in the morning. WIFI was free and fast... More 

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Albuquerque
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 2, 2014

The room was extremely comfortable, good micro wave, great refrigerator. Very quiet and comfortable, will definitely stay again! We found The front desk to be very friendly and helpful. They provided us with local information that was very useful.

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toronto, Canada
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 16, 2014

Room was large, clean with good heating. Bed was comfortable and sheets were clean. Breakfast on the other hand was offering greasy patty eggs, but there were other choices. The clerks at reception were very friendly and pleasant. WiFi was good. We would stay here again.

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 2, 2014 via mobile

Facilty was comfortable, as have been other Quality Inns we've stayed in. Wi-Fi was non-existent in room. It faded a few rooms down the hall from the Front Desk. When clerk was approached about this (several other visitors complained, as well), she didn't seem surprised or concerned. Did not offer a solution or offer to discount our room rate to... More 

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Westcliffe, Colorado
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 25, 2014

Reasonable rates. Rooms have been around a while. They feel and look clean. I am concerned aboot the wall power plugs for fire hazard. They are so old they barely or do not not hold a plugin and ark. I mentioned this to front desk last trip and will again before I leave today.

Was this review helpful? Yes 1
Flagstaff, Arizona
Contributor
20 reviews 20 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 14, 2014

We found ourselves traveling through New Mexico and needed a place to stay for one night before finishing our last leg of our trip home. We made a reservation online at the Quality Inn and Suites after reading several reviews. We arrived around 8PM and there was a line of people hoping to get in! The Balloon Festival was going... More 

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Friendswood, Texas
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 14, 2014

We stayed at this hotel while on a motorcycle trip with another couple. We booked the rooms late in the afternoon and had requested two king bed non-smoking rooms. When we arrived were told that they king rooms were not available because the cleaning lady had not shown up so we were told only had doubles available. We had a... More 

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Senior Contributor
38 reviews 38 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 4, 2014

My husband and I spent one night here. Check in was good and we requested a ground floor room to avoid lugging heavy suitcases up the stairs. Our desk clerk made that accomodation for us. We had a king bed room which included a couch; quite spacious. The facility had been updated and really was quite nice. They even have... More 

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Additional Information about Quality Inn & Suites

Address: 1496 E. Santa Fe Ave., Grants, NM 87020 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > New Mexico > Grants
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 58
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Also Known As:
Quality Inn And Suites
Quality Hotel Grants
Holiday Inn Grants
Grants Holiday Inn

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