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All 11 Grants hotels

Red Lion Hotel Grants

2.5 of 5 Hotel   |   1501 East Santa Fe Ave., Grants, NM 87020
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Ranked #2 of 11 Hotels in Grants
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80 reviews from our community

Traveler rating
    24
    21
    17
    12
    6
See reviews for
23
19
4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stay in this hotel twice a year ,book in advance & request the same room. We have pets & the room we use makes it easy to transport them. I also request a confirmation number. When we arrived on Oct 11 the clerk at the desk said our room was already taken. When I asked how this could be... More

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for the feed back. I will address the issue of appearance. Also we do not normally give out specific rooms in case we have someone who is staying over. That will also be addressed. I do hope you choose to stay with us again. More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My husband,daughter and I were traveling through late at night and other rooms around were full. We pulled in although I was really nervous about the place. The room was clean and the lobby was clean. Breakfast wasn't much but overall the water was hot and the air worked very well. I would recommend although not my normal place to... More

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for your feed back and Thank you for choosing to stay with us . We do hope you choose to stay again. More

Oklahoma City, Oklahoma
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The only problems I had with the hotel were the broken tv remote, the credit card charge staying on after we paid cash, and the unavailability of stuffed toy lions, which I presumed was part of the Red Lion affiliation.

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for the feed back. I do hope that no stuffed lions will not keep you from returning. I also Hope you let the front desk know the remote wasnt working as it would have been replaced. I would like to think that we are a perfect Hotel but I know we have flaws. Please do come stay with... More

Charlotte, Nc
Top Contributor
68 reviews 68 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all, understand that I rarely complain. I subscribe to “if you can’t say anything good, don’t say anything at all”. But I really feel that I need to clearly tell my experience at the Red Lion Hotel in Grants, NM. I chose Red Lion over the others in Grants for two reasons – its high rating on TripAdvisor... More

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for the feed back. I do wish that you had reported your issues to the front desk as we would have moved you we have a Maint staff that would have taken care of your move. I am sorry for your dissatisfaction and I do hope you return to our Hotel a second time. I would like to... More

Texas
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Not only an amazing property but even more amazing team! The property is beautiful and welcoming with many options. The team from the front desk to Barb in Sales and Ms. Debbie as their General Manager are so helpful and kind and amazing. Why would anyone want to stay anywhere else? You know you will have a great room and... More

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you so much for your feed back! We love the thumbs up. We take pride in the positive energy in our Hotel. We love it when our guest are Happy with the Stay. Thank you again for your review! Hope to see you all again! More

San Bernardino, California
2 reviews
5 of 5 stars Reviewed 1 week ago

This was our half way point on our trip home from Texas. The hotel was clean and comfortable. The staff was friendly and professional. The only disappointment is we were looking forward to sitting in the bar after a long day on the road and it wasn't there anymore. Apparently the liquor license was transferred to another facility. The hot... More

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for your feed back! I am sorry for the dissappointment that Rookies is no longer open. I do hope that you return . Thank you for choosing to stay at Red Lion Hotel in Grants. More

Las Cruces, New Mexico
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveled to Grants for a meeting. Most of delegation stayed elsewhere and paid 125.00 a night. I got a huge room, clean, made to order breakfast with the room for 60% less. Sure the hotel is a little older but it was a great deal. The staff were very nice. And tons of parking...if you have a trailer...

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for your feed back. Yrs we are an older Hotel and working on upgrades. I am glad you had a good stay and do hope you choose to return to our hotel on your next visit. More

Hampshire
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Red Lion is a good place for an over night stay. Our room was large, well-equipped and clean. The hotel has a heated indoor swimming pool, a whirlpool and also a gym. We were chatting to another couple in the whirlpool who had stayed here before, so they clearly had also not experienced the cleanliness problems mentioned by some... More

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for the feedback. We take all feedback to heart and strive to improve. Our Rookies has been closed for awhile now as we are beer and wine only. I do wish you had eated in our Steak House our cook prides himself on our steaks . I do hope you choose to try us again. You will not... More

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I'm sad to have to write this review, actually. I received an online review the other day from this hotel, and rather than post to TripAdvisor, I decided to be kind and respond only to the internal review request. However, after several days, I did not receive any acknowledgement of my comments/concerns from the GM or anyone else, therefore I... More

Was this review helpful? Yes 1
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for the feed back. I do want to say we take all feed back be it positive or negitive seriously all of the issues you have have been discussed at length with all of the staff. And has been corrected. I do hope that you return and let us show you that we are a great place to... More

2 reviews
5 of 5 stars Reviewed September 11, 2014

My wife and I stopped here on our way to Oregon, the guest service staff was very nice and helpful. Manager I met was very sweet and even offer a lower rate if we decided to stay longer. All in all great place! I would definitely stay there again ! I recommend to all!

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you so much for the feed back. We like knowing we are making our guest happy. We do hope to see you again soon Thank you again for the review! More

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Additional Information about Red Lion Hotel Grants

Address: 1501 East Santa Fe Ave., Grants, NM 87020
Phone Number:
Location: United States > New Mexico > Grants
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Lion Hotel Grants 2.5*
Number of rooms: 126
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Also Known As:
Best Western Hotel Grants
Best Western Grants
Grants Best Western

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