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All 11 Grants hotels

Red Lion Hotel Grants

2.5 of 5 Hotel   |   1501 East Santa Fe Ave., Grants, NM 87020
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56%
Ranked #2 of 11 Hotels in Grants
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71 reviews from our community

Traveler rating
    22
    18
    14
    11
    6
See reviews for
20
18
4
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stopped here on our way to Oregon, the guest service staff was very nice and helpful. Manager I met was very sweet and even offer a lower rate if we decided to stay longer. All in all great place! I would definitely stay there again ! I recommend to all!

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you so much for the feed back. We like knowing we are making our guest happy. We do hope to see you again soon Thank you again for the review! More

Fenton, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

I was passing through New Mexico as I was moving to another state. Upon check out, I accidentally left my iPad in the ladies restroom. I activated the "lost my iPad" app and was able to locate my iPad. I called the hotel and they tracked it down. A young man by the name of Cody helped me through their... More

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Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you so much for the review! It is so nice when someone praises the staff! We hope to see you again in the future! Thanks for staying and giving us the oppertunity to be of assistance! Have a Great day from the Staff At Red Lion Hotel Grants! More

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay at the Red Lion in Grants, New Mexico was great. The staff at the Red Lion was fantastic. Staff was very friendly and attentive to customer's special requests, especially Cody. Barbara Stephenson was so kind and concerned making sure that I was satisfied with the accommodations. I was so impressed that staff knew my first and last name.... More

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you so much from the Staff here at the Hotel! We pride ourselves on personal Attention and want to Thank you for the recognition! Again thank you for Staying here at the Grants Red Lion! More

Redondo Beach, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2014

The GM Debbie worked hard for us to reverse charges from PriceLine on a failed reservation attempt. If I ever am in Grants and need to stay I will book Red Lion Hotel Grants ..... DIRECTLY! Thank you so much Debbie for your wonderful service!

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you so much for the GREAT review! I only did what needed to be done to get you taken care of. I do hope we see you soon! More

Grants
1 review
1 of 5 stars Reviewed August 4, 2014

I stayed at this hotel last year (2013) and did not have any problems, aside from the pool being out of service. But, my stay in July 2014 was very different. I can't put into words how disgustingly dirty the room and the entire hotel was. When we walked in our room, the carpet in the entry way was stained... More

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for the feed back. First and formost I am sorry that you were so unhappy with your stay. I have addressed all of your issues with my staff. I also talked with my front desk to see if any complaints came top them had this happen we would have corrected the your issues then and there. I do... More

John Day, Oregon
2 reviews
5 of 5 stars Reviewed August 4, 2014

Overall everything was fine, When researching it I saw reviews that weren't very good, I'm so glad I ignored the bad review because over all there was nothing wrong, It is an older building, but clean. The staff and price were all good. I would recommend this hotel.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for your feed back! I am so glad that you stayed and formed your own opinion of our Hotel! We are always trying to improve things and do appreciate your feed back. Thank you again! More

Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 13, 2014

We stopped here for one night on a cross country road trip. We checked in after midnight, the night auditor was friendly and efficient. Parking lot was well lit but I was a little surprised that the rear doors from the lot did not require a key to enter or that we were not required to enter through the lobby... More

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you so much for your feed back. I am glad you were surprised and unhappy that your reception in the dining room for breakfast was not good and I will address the issue. Thank you for staying and we hope to see you soon. More

Lancaster, California
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 10, 2014

The hotel is actually pretty nice, and has a lot of potential. The pool and spa are really nice. The property is in a good location, right off the freeway. Air Conditioning: There is a sign posted clearly on the wall next to the thermostat (central air/heat) not to put the air conditioning below 68, or the air conditioner will... More

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for the feedback. I have to say I have never seen spiders you discribed. I do wish you had let us move you to a different room as you would have been more comfortable. I do hope you choose to return as we would like to see you back. Thank you again. More

Grants
1 review
1 of 5 stars Reviewed July 6, 2014

To begin with, my reservation never WAS found by the desk clerk. I had a confirmation number... but it did not appear on their computer. I was given alternate room - which had no air - then moved to another room where I was told to not lower the temp below 68 because the unit would freeze up. What happened... More

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for the feedback, I can assure you that the issues you wrote about are being investigated. I do Hope that you will return. We will make your stay what you expected. More

Santa Fe, New Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 5, 2014

I've never been treated as rudely by a hotel employee as I was by the person working breakfast at the hotel. Snapped at me when I, very politely, asked for silverware for my kids (she had brought their food five minutes before and literally tossed it on the table and hurried away, ignoring us when we asked the first time.)... More

Was this review helpful? Yes
Debra S, General Manager at Red Lion Hotel Grants, responded to this review

Thank you for your feed back. I assure we will get to the Bottom of the issue and get it corrected. I do hope that you will return and let us make it up to you. More

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Additional Information about Red Lion Hotel Grants

Address: 1501 East Santa Fe Ave., Grants, NM 87020
Phone Number:
Location: United States > New Mexico > Grants
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Lion Hotel Grants 2.5*
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Also Known As:
Best Western Hotel Grants
Best Western Grants
Grants Best Western

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