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Holiday Inn Express Hotel & Suites Grants-Milan

#1 of 11 Hotels in Grants
Certificate of Excellence
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1512 E. Santa Fe Ave, Grants, NM 87020
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Grants-Milan
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97 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • English first
  • Italian first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (22)
  • Jun-Aug only
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    (11)
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Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice clean hotel as Holiday Inn's typically are. It's nice to know you can always count on Holiday Inn. Even my 11 year old son always asks to stay at a Holiday Inn. Their breakfast was decent. The room was comfortable and clean. The employees were friendly.

Was this review helpful? Yes
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, We are excited you chose our property. We are happy you had a good experience. We hope you choose us again soon. Sincerely, Joey Aguilar Holiday Inn Express & Suites More 

Fort Worth, Texas
Level Contributor
96 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is your standard Holiday Inn Express in the middle of nowhere -- nothing fancy, not terrible. Certainly a comfortable place to stay for one night, which was what my stay consisted of. My biggest complaint is their wifi set up. Even though it's free to all guests, they make you log in. The worst part is that you have... More 

Was this review helpful? Yes
HIEGRTNM, General Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, We are excited you choose our property., we see you you had some issues at our property. We are working on resolving the issues you had mentioned in the feedback you submitted. We appreciate and value your feedback. Satisfying the guest wants and needs is our goal. We hope you choose us again to better serve you in... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice, easy to find, right off highway. Made a pit stop on the road and a local recommended staying in Grants. Glad we did. Good breakfast, laundry facilities, and a car wash for our Goldwing right around the corner. As well as dollar store. Ate at Pizza Hut about a mile down the road.

Was this review helpful? Yes
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, We are excited you chose our property. We happy to have made your stay pleasant. We hope you choose again. Sincerely, Joey Aguilar Holiday Inn Express & Suites More 

Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 19, 2015

We had a pleasant stay here. The room was large as was the bathroom and the bed was very comfortable, we slept really well. Overall the property was clean and well appointed. We decided to sleep in so didn't try the breakfast so can't comment on that. A couple of negatives, the maid came into our room around 9 on... More 

Was this review helpful? Yes 1
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, We are excited you chose our property. We are happy to have made your stay good. Apologies on the knocking on the door, but overall we are excited you had a good experience. We hope you choose us again. Sincerely, Holiday Inn Express & Suites - Grants, New Mexico More 

Denton, Texas
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 13, 2015

Never heard of Grants until we were exhausted from an overly ambitious stretch of roadtrip and needed a place to rest. Staff was friendly, beds were comfortable, bathroom was well-equipped and clean. Close to the highway, but quiet. Always appreciate a fridge in the room! Didn't really check out any of the amenities, but would definitely stay here again.

Was this review helpful? Yes
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, We are excited you chose our property. We are extremely happy you had a great stay. We are looking forward to your next stay with us. Sincerely, Joey Aguilar General Manager Holiday Inn Express & Suites More 

Washington Township, New Jersey
Level Contributor
189 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed July 3, 2015

My wife and I were looking for a nice hotel near the El Malpais National Monument and decided to try the Holiday Inn Express. We just wanted a nice place to sleep for the night. The HIE was perfect, located right off Interstate 40. This was a fairly new building, so everything was clean and well maintained. Our room had... More 

Was this review helpful? Yes
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, We are happy you chose our property. We are saddened that you experienced some difficulties. We hope you choose our property again. We are looking forward to you next stay with us. Sincerely, Joey Aguilar General Manager Holiday Inn Express & Suites More 

Santa Cruz, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 1, 2015

We stayed just one night, however our goal was sleep and we got it. I had been in Grants in the 60's and it was a booming town, now the uranium mine is closed and the town has really suffered, I was sad to see that but the hotel is a really nice place, friendly staff, reasonable WiFi access and... More 

Was this review helpful? Yes
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Joe H, We are super happy that you chose our property. We even more excited you made your way back to Grants. Its always nice to see how happy we make our guest. We are looking forward your next stay with us. We are looking forward to making sure you are satisfied. Sincerely, Joey Aguilar General Manager Holiday Inn... More 

Coarsegold, California
Level Contributor
119 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 29, 2015

We had a great rest. The hotel facilities were fresh and crisp. Our room was clean and well appointed. The bed was clean and comfortable. Hotel staff were pleasant and professional. Rain was eminent and the desk clerk agreed that I could park our motorcycle under the portico. The hotel is positioned such that sunset views are visible from rooms... More 

Was this review helpful? Yes
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest., We excited you chose our property. We happy we made your stay a good one. Our goal is to make sure you are satisfied 100%. We are looking forward to your next stay with us. Sincerely, Joey Aguilar General Manager Holiday Inn Express & Suites More 

Lake Havasu City, Arizona
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 21, 2015

Just the regular great Service, clean hotel with a nice breakfast a person would expect at a Holiday Inn Express.. Easy on and off the I-40 Highway. The Service and welcoming smiles are always welcomed after a long days drive.

Was this review helpful? Yes
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear George K, We are excited that you chose our property, we are glad that you had a great experience. We are looking forward to you next stay with us. Thank you for choosing us. Sincerely Joey Aguilar Holiday Inn Express & Suites More 

Level Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 21, 2015

We stayed at this lovely property for four days while we toured the areas national parks and monuments. Couldn't have been better from the comfortable bed and room cleanliness to the friendly helpful staff. Excellent hot breakfast.

Was this review helpful? Yes
HIEGRTNM, General Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, We are excited you chose our property. We extremely happy to make your stay an enjoyable one. We are looking forward to your next stay with us. Again, thank you for choosing us. Sincerely, Joey Aguilar General Manager Holiday Inn Express & Suites More 

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