We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Grants-Milan

#1 of 11 Hotels in Grants
Certificate of Excellence
Hotel website
Hotel deals
1512 E. Santa Fe Ave, Grants, NM 87020
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Hotel & Suites Grants-Milan
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Grants-Milan
Write a Review

82 reviews from our community

Traveler rating
    33
    26
    13
    8
    2
See reviews for
15
36
7
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (82)
  • Mar-May only
    (20)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (11)
All months
Seattle
Top Contributor
98 reviews 98 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice and clean. Seemed to have lots of construction workers from the railroad or freeway projects. Walking distance to Walmart and Taco Bell. Grant is very small so you can drive from one end to the other in 15 minutes. The hotel sits at the north end of town.

Was this review helpful? Yes
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Thank you for staying at our property we are glad you had a pleasant and enjoyable stay. We hope to see you again. More 

Urbandale, Iowa
Top Contributor
66 reviews 66 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed here May 2, and we were disappointed in the room. We've stayed a lot in Holiday Inn Express and the room was not up to par. The floor was dirty. My husbands socks were black by walking in the room. Also, the tv didn't work, we called down three times and got the same reply that a man... More 

Was this review helpful? Yes 1
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

I would like to extend my deepest and most sincere apologies for the inconveniences that you had experienced at our property during your stay. We appreciate all guest feedback it helps improve with our guest experience and satisfaction. More 

Las Vegas, Nevada
Top Contributor
73 reviews 73 reviews
54 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first time at this facility and it was on a par with other HIEs in which we have stayed. Our room was 108, very convenient to the breakfast room and front desk, yet very quiet. Our room was comfortable and clean, but showed a few signs of wear and tear, e.g., chips in furniture, scuffs on walls,... More 

Was this review helpful? Yes
HIEGRTNM, General Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

We are pleased to hear you had enjoyed your stay at our property. We strive for guest satisfaction. Every review and comment is a building block for us to take corrective actions to resolve and learn from anything that was not met in expectations. Thank you for leaving us a great review. We hope to see you again soon! More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 16, 2015

Clean, and a nice area to conference with my fellow employees. The gentleman who served breakfast was cheerful and attentive. The woman at the desk on the night shift, now that's another story. A huge howling noise came from the air conditioner (obviously from the wind) when I called down about it she said "Unplug it and plug it back... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear kabokiejoe, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us and we are delighted to read your positive feedback on our cheerful and attentive staff in the breakfast lounge. However, it is... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 12, 2015

I have stayed at the holiday inn in Grants New Mexico for many years, 2 to 3 nights a week. I tried to check in today, telling the young lady not to send me to the hotel site. I was told that she was too busy checking other guests in to take my reservation , I tried 3 different times.... More 

Was this review helpful? Yes 1
HIEGRTNM, General Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Thank you fro taking the time to leave us a review. I do apologize that this situation had occurred to you as one of our loyal guests. I ensure you that you will not be getting that same treatment when you call to book rooms again. We hope to see you again soon! More 

Sanger, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2015

This was a clean, quiet hotel with easy access from I-40. The hotel staff was courteous and the breakfast was tasty with a large variety. I've given this hotel and overall rating of just 4 stars because the internet was offline during the entire time of my overnight stay.

Was this review helpful? Yes
Richmond, Texas
Top Contributor
86 reviews 86 reviews
43 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 5, 2015

This Holiday Inn is a convenient stop between Gallup and Albuquerque. It’s in an area of several motels on the east side of the small town of Grants. The hotel itself is attractive, but the furnishings leave something to be desired. I reserved a larger room so I could get room to work, but the room, while large, did not... More 

Was this review helpful? Yes
San Francisco, California
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 1, 2015

I stayed here for one night last weekend and was satisfied with my room and the accommodations. As an IHG member I stay at Holiday Inn Express hotels frequently when I travel. I would say that it meets what one would expect from one of these hotels. It wasn't the best one I've ever stayed in, but it wasn't bad... More 

Was this review helpful? Yes 2
Eagle River, Wisconsin, United States
Top Contributor
73 reviews 73 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 6, 2015

Spent one night but was very pleased by this hotel. We arrived around 10 pm & were able to get a room immediately. Our room was clean & comfortable and very quiet. The hot breakfast in the morning was above average in choices, quality and the staff was very prompt at refilling items as necessary. Would stay at this hotel... More 

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed November 9, 2014

First off, I stay at Holliday Inn's all ove the US. I have naver been bothered by the staff as much as i was at this hotel. I was given the wrong room and keys when i arrived at 2am. Scaring the Bejeezus out of the people staying in there. M6 partner and I requested a 2pm checkout, as platinum... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Cleveland W, Thank you for taking the time to write us a review regarding your recent stay. We are sincerely sorry to read about your negative experience over the service you received from the staff. Rest assured that your comments will be looked into and take actions accordingly. We appreciate the feedback that we receive from our guests &... More 

Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (4)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities