Front desk staff need to remember that every customer deserves to be greeted, every time they approach the desk. I could easily have walked away without paying for my pantry snack, unnoticed. It seemed to disturb this staff member that I interrupted her reading. Later, I came back to check out and was treated, not greeted, the same way. She... more

I have stayed at this hotel in the past for business because it is close to where I need to be. I have seen some definite changes for the better in this hotel. The staff is friendlier and the cleanliness is getting better. It almost seems that they are listening to their guests now and doing something better. I will... more

The bathroom was covered in mold and the wall paper was falling off. The room smelled bad. When we moved to another room the odor was the same. I woke up in the middle of the night feeling ill from the mold. more

This hotel confirms my observations that Courtyard Marriott's are in a decline nationwide. The room at this hotel was filthy. Toenail clippings, no vacuuming had been done, hair all over the bathroom floor. Disgusting. This place gets heavy use and it shows... I'm pretty much done with The Courtyard brand. Sad to see a decent hotel chain go downhill. more

This was a nice standard hotel for what seemed to be in the middle of nowhere (I'm a city girl so take this with a grain of salt). My main problem was not the hotel itself which was lovely for the price we paid. But there was an awful smell throughout the hotel, it smelled like cleaning supplies or a... more

The Courtyard West Orange is a perfectly serviceable hotel (though a little pricey for what it offers), and worked fine for the wedding party that I was in. My concerns came after the fact. A few days after our stay, we realized that we had left some clothes in a drawer in the hotel room we were in. A call... more

We stayed here to attend a wedding reception at a nearby facility. The location is right next to a small mall with a few eating options nearby as well as a grocery store. We had no need to go there for anything so I cannot comment about it. The staff was very nice and friendly. The rooms were good for... more

Nice Hotel, very clean and very helpfull staff. We stayed 4 persons in a room with a king size bed and a sofa. The room was big enough for the 4 of us. The Hotel is quiet and has a free private car parking. You can also find a gym and an indoor pool but we didn't try them. The... more

This Courtyard is standard Marriott - very clean, nice breakfast room, pleasant lobby and outdoor courtyard seating. The public areas are attractively decorated and there is more than adequate parking. Every member of the staff we encountered was pleasant, helpful and professional. The hotel was very full with weddings, etc. on the nights we were there, but it was not... more