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Courtyard West Orange

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8 Rooney Circle, West Orange, NJ 07052
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rochester, NY
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Last weekend I had to attend a wedding and this hotel was in between the church and the reception hall. The hotel is not huge, easy to move around. Excellent service. Does not offer free breakfast like most of the Marriott properties.

Was this review helpful? Yes
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed one night. They try really hard but the property is showing its age. Tub didn't drain, ac was weak and the fridge didn't work. Thin walls. Staff is very nice. Still don't understand the no free breakfast at the Courtyards. Ok for a business stay nothing more.

Was this review helpful? Yes
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear tom k, Thank you for taking the time to comment on your stay with us. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations and make your stay as pleasant and comfortable as possible. Please know that... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Usually a Courtyard Marriott is a fine place to stay. This Courtyard was fabulous. The hotel and rooms were very clean. The staff was very helpful and friendly. Close to highway. Also, a shopping center is nearby. Would definitely stay again.

Was this review helpful? Yes
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Tac4289, Thank you for your comments. We are pleased that you enjoyed your stay with us. We hope to see you again when your travels bring you back to the area. More 

Boulder, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had two queen beds in a very large, well-furnished room. Nicely updated. Very close to major highways, but very little traffic noise on our top floor. However, one night had a wedding guest next door, who had several visitors into the wee hours. Front desk was not responsive, so I had to tell the guests twice myself to please... More 

Was this review helpful? Yes 1
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Mark M, Thank you very much for your feedback. I am glad to see that your overall experience was a positive one. I do apologize for your noisy neighbors. We do our best to keep wedding guests in certain areas, but when the hotel is sold out, it is difficult. We hope to see you again when your travels... More 

Reno, Nevada
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel a number of times and evening staff have always been welcoming and helpful. The hotel is very convenient and I appreciate having the Bistro especially in the evenings when I don't feel like trying to find a place to eat in the area. The beds are comfortable and they now offer enhanced wifi for... More 

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Howard S, General Manager at Courtyard West Orange, responded to this review

Dear ellen h, Thank you so much for your review! We are glad that you enjoy your stays with us and hope to see you again soon. More 

Charleston, South Carolina
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed at this hotel multiple times for business and have never had a problem. The staff has always been accommodating and responsive. Overall it's a very good value. Only complaints are that wifi is very average and the location is a little challenging to reach the first time, as you have to drive through a mall parking lot.

Was this review helpful? Yes 1
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear SCChip, Thank you for your review! We always appreciate it when guests take the time to let us know how we are doing. I am sorry that our WiFi was not up to par during your stay. I will have my maintenance staff check the system to make sure it is functioning properly. We have installed new signage on... More 

Midland, Michigan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 26, 2015

I was pleasantly surprised to find a bistro style restaurant in the lobby. It was open late, had small sandwich meals for dinner, and several types of adult beverages. It also opened early for breakfast and had many selections. It is however, very expensive. $4 for a cup of oatmeal is a bit extreme even for a hotel. There are... More 

Was this review helpful? Yes
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Mae S, Thank you for your review. I will share your comments with my staff. We always appreciate it when guests give us feedback about their stays. We hope to see you again soon. More 

New Jersey
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 17, 2015

The desk staff extended a warm welcome to me upon arrival. Within 15 minutes of being in my room, 2 different managers had called to ensure that the room was to my satisfaction. The room was nicer than usual, outfitted more like a private bedroom than a hotel room. Given the location near a shopping mall, I had expected the... More 

Was this review helpful? Yes 1
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear RinaR, Thank you so much for your review! It is always appreciated when guests let us know how we are doing. We hope to see you again soon. More 

Philadelphia, Pennsylvania
2 reviews
4 of 5 stars Reviewed June 16, 2015

The staff is very friendly. I've stayed here numerous times and the front desk staff is always friendly, accommodating and very efficient. The Bistro staff in the morning and evening have been very friendly and the service is alway fast. The evening staff Shavana and Matuez make you feel at home!! I would definitely recommend this to anyone who is... More 

Was this review helpful? Yes
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear mfin16, Thank you very much for your review! We are glad you enjoyed your stay with us and hope to see you again soon. More 

San Diego, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2015

Great hotel for business travel. I stayed here the end of May for work and the rooms were great! They are large, and up to date. The staff was wonderful! I had a great check-in experience. They even gave me a water bottle and chocolate covered pretzels! I definitely would recommend this hotel to anyone traveling for business in the... More 

Was this review helpful? Yes
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear GwendolynM, Thank you very much for your review! We always appreciate it when guests take the time to let us know how we are doing. We hope to see you again when you travels bring you back to the area. More 

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