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All 4 West Orange hotels

Courtyard West Orange

3.0 of 5 Hotel   |   8 Rooney Circle, West Orange, NJ 07052
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56%
Ranked #4 of 4 hotels in West Orange
A recent review
5 of 5 stars reviewed 6 days ago
Rob O Lansing, Michigan
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  • Reviews (101)
  • Photos (25)
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101 people have reviewed this hotel

Traveler rating
    24
    32
    28
    7
    10
See reviews for
34
17
7
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Parsippany, New Jersey
1 review
1 of 5 stars Reviewed 4 days ago NEW

A friend was getting married at the Highlawn Pavilion down the road. This was the designated hotel for the wedding. As the wedding was closing, everyone was making their plans to meet down at the bar. When we got there approximately 11:00 pm, they told us the bar closed at 10:00pm. Me: How could any hotel bar close at 10:00pm,... More

Was this review helpful? Yes 1
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear mauragd, Thank you for your comments about your stay with us. Feedback is crucial to improve our service. I apologize if the information regarding the hours of operation of the Bistro were not given to you and your guests. I have spoke with my sales team and from this point forward, we will be making sure that all of... More

Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel the first week in April of 2014 as part of a bridal party. When we arrived, it was after midnight, as the majority of us had arrived from out of state. We were eager to check into our rooms, finish last minute preparations for the wedding and get some sleep. Unfortunately, when we attempted to... More

Was this review helpful? Yes 1
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear hairysandwich, I feel that the details of your situation should remain confidential. I will reach out to you by the end of this week in order to bring this to a mutually satisfactory conclusion. More

Travelers are raving about these West Orange hotels

Lansing, Michigan
1 review
5 of 5 stars Reviewed 6 days ago NEW

After a long, hard day of travel it was wonderful to be greeted by Mary Cortez. She was cheerful and a pleasure to meet. She is an asset to the property! I travel every week and the staff can make a difference, the front desk at the Courtyard made the difference.

Was this review helpful? Yes
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Rob O, Thank you so much for your review! I always appreciate it when guests let us know how we are doing. Thank you for mentioning the job that Mary did while you were here. She is certainly an asset to our hotel. I will make sure to pass your comments along to her. More

Top Contributor
55 reviews 55 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We needed to be in West Orange for two nights this week and, based on Trip Advisor I tried to stay at the Residence Inn (where we had stayed before). They were booked so we went here. It was a nice surprise. The front desk staff (I wish I had the names of the two women who were there both... More

Was this review helpful? Yes
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Phil W, Thank you very much for your review. I am glad that you enjoyed your stay with us and hope to see you again on a future trip! More

Los Angeles, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The front desk staff has been so pleasant, especially Ms. Autumn Green. Ms. Green has made my stay awesome with directions, cleaning up my mess with a positive attitude. I have stayed in courtyards all over America and this by far is my best ever courtyard experience.

Was this review helpful? Yes
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear lennytalksplenty, Thank you so much for your review. I always appreciate it whena guest takes time to let us know how we are doing. Thank you for recognizing Autumn. I will certainly pass along your comments to her. We hope to see you on your next visit to the area. More

Phoenix, Arizona
Top Contributor
99 reviews 99 reviews
41 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed May 21, 2014

Quick overnight business trip to New Jersey. Decided to stay in West Orange based upon location. I am a pretty loyal Marriott guy so the Courtyard seemed like a logical choice. All in all, the place is fine. The hotel has been recently renovated and the lobby is well done. Also, the staff was very friendly. Overall, my room was... More

Was this review helpful? Yes
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear catlaw98, Thank you for your review of our property. I apologize for any inconvenience you experienced during your stay with us. I will contact the company that supplies us with our laundry chemicals and keeps our machines calibrated. It sounds like our laundry formulation may be off. Thank you for bringing this to my attention. I will also check... More

Calabasas
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed May 6, 2014

This was our first stay at this hotel and it will be our last! I will say that the front desk staff were very nice. But that does not make up for a horrible nights sleep. The bed was extremely uncomfortable. The sheets are very rough and did not stay on the bed. Both of us had a horrible night... More

Was this review helpful? Yes
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear SandG12, Thank you for taking the time to reveiw our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations and make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely... More

Monmouth Junction, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 20, 2014 via mobile

This was my first time staying at this hotel but not with the Marriott chain. I've noticed a decline with Marriott but thought I would give them one last try. The front desk was more than accommodating to the fact that I was traveling with a disabled person. That's probably where my warm and fuzzy feelings end. The bed constantly... More

Was this review helpful? Yes 1
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear Helen L, Thank you for taking time to review our hotel. I apologize that your stay was not up to your expectations. I will speak with our housekeeping department to make sure this does not happen again. As for breakfast, like most other Courtyards, breakfast is not included in the rate. The Bistro concept is relatively new and does... More

Charleston, West Virginia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 16, 2014

First time at this property. Rooms renovated but the king bed has one side that is only about 20" from wall !!! Clothes armoire next to TV. No magnifying mirror or hair dryer in bath room. Must buy (if you want) coffee. Expensive breakfast and other offerings. Internet in business center not working. Overpriced when compared. Will not stay there... More

Was this review helpful? Yes 1
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear kenatofc, Thank you for taking your time to review our hotel. I am truly sorry that our facilities were not up to your expectations. The design layout of the room is something I can unfortunately not change. While we don't have magnifying mirrors in the rooms we do have hairdryers. They are stored in the closet in the room.... More

Dallas, Texas
Top Contributor
65 reviews 65 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 6, 2014

If you are traveling along 280, or have something to do in the area, it is a great place, clean, nice, professional service. It also has an indoor pool, if that is your vice. It is just outside the parking lot of an average mall and 15 min or less from Short Hills mall a VERY nice mall. Close to... More

Was this review helpful? Yes
Howard S, General Manager at Courtyard West Orange, responded to this review

Dear TripDoc46, Thank you for taking the time out of your schedule to review our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. More

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Additional Information about Courtyard West Orange

Address: 8 Rooney Circle, West Orange, NJ 07052
Phone Number:
Location: United States > New Jersey > West Orange
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard West Orange 3*
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Also Known As:
Courtyard West Orange Hotel West Orange
West Orange Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
131

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