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All 4 West Orange hotels »

The Wilshire Grand Hotel

3.5 of 5
350 Pleasant Valley Way, West Orange, NJ 07052
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500 points
The Wilshire Grand Hotel
Ranked #1 of 4 hotels in West Orange
4.5 of 5 stars 122 Reviews
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122 reviews from our community

    Trip type
Traveler rating
    76
    21
    8
    7
    10
Date Rating
Marlboro, New Jersey, United States
2 reviews
5 of 5 stars Reviewed May 16, 2012

We had the pleasure of staying at the hotel with a large group 5/4 - 5/6 for our daughter and son-in-laws wedding!! The hotel accommodations were excellent and all amenities were great. They also gave special care to the bridal suite after all the girls used it for the getting ready day - put in perfect order for our bride... More

Was this review helpful? Yes
service1, General Manager at The Wilshire Grand Hotel, responded to this review
May 21, 2012

Dear Susan L, Thank you so much for the wonderful review which you placed on TripAdvisor. We have been rated # 1 in West Orange since February 2008 and we strive to be the best lodging and catering choice in the area. We are a small business with local ownership that prides itself on taking care of our customers. Knowing... More

Forest Park, Illinois
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 15, 2012

We really enjoyed our stay at this hotel and I cannot think of one negative thing to say. Our entire experience was positive and the hotel is immaculate. They serve a great breakfast including hot items and also have a nice spread for the manager's reception in the late afternoon/early evening. Danielle at the front desk was super friendly and... More

Was this review helpful? Yes
service1, General Manager at The Wilshire Grand Hotel, responded to this review
May 21, 2012

Dear Donna G, TripAdvisor Reviews posted by Senior Reviewers like yourself are truly appreciated. Especially when one of our team members made you feel so great about us that you felt it was important enough to mention her name. We are diligent about paying special attention to our breakfast and weekday manager reception offerings and I'm delighted you noticed. I... More

NJ
Top Contributor
58 reviews 58 reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 12, 2012

My boyfriend and I stayed at this hotel for two nights as a part of a wedding weekend. The bride and groom had their reception after party and next day brunch here, with the actual ceremony and reception taking place at the Pleasantdale Chateau. The Wilshire Grand is beautiful and the staff is extremely nice and friendly. We had a... More

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service1, General Manager at The Wilshire Grand Hotel, responded to this review
May 21, 2012

Dear Luckik30, Thank you for posting this terrific review on TripAdvisor. Speaking for my team, our ownership, and of course myself, we are delighted anytime we see a review like this because our ongoing effort shows quantifiable results. In addition to our own wedding facility we are often sought after by families having social functions at other local venues and... More

Livingston NJ
1 review
5 of 5 stars Reviewed May 4, 2012

Our son's wedding was held at The Wilshire Grand Hotel on 4-22-2012. The reason we chose this venue was, they have both the banquet halls and the hotel rooms in the same place. Needless to say that our experience was extremely pleasant. The hotel staff were very cordial. They were very accommodating, always helpful. The rooms were spacious and well... More

Was this review helpful? Yes
service1, General Manager at The Wilshire Grand Hotel, responded to this review
May 12, 2012

Dear Vijay Dasika, My staff & I want to thank you very much for the outstanding review you have posted on TripAdvisor regarding your son's wedding. My team has the nicest things to say about your family as well. We work diligently in providing the very best possible service for our guests and we share in the delight along with... More

1 review
4 of 5 stars Reviewed May 2, 2012 via mobile

Nothing like being woken up at 7:30 by barking dogs in a room . Called desk they did nothing( and this was on the first floor . So watch out don't stay near 109

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service1, Manager at The Wilshire Grand Hotel, responded to this review
May 3, 2012

Dear Sleepintravler, Thank you for commenting on your stay with TripAdvisor. I apologize that an otherwise, great stay was interrupted by a barking dog at 7:30 in the morning. To clarify however, we did in fact contact the guest immediately that had the dog, they were in process of checking out. They were in fact gone by 7:40 a.m. I... More

Livingston
1 review
5 of 5 stars Reviewed April 24, 2012

I stayed at the hotel a few weeks ago after my wedding and so did about 15 guests. After researching other venues in the area, I discovered that the Wilshire offered the most for the price, including breakfast, evening appies, and a free shuttle for nearby weddings. All of the guests raved about the place, which has beautiful, cozy rooms.... More

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service1, General Manager at The Wilshire Grand Hotel, responded to this review
April 25, 2012

Dear LAN618, Thank you kindly for posting your wonderful review on TripAdvisor. We are delighted to have hosted your out of town guests and I want to personally thank you for choosing to trust us with your family & friends, I know this was a major decision. We have been rated # 1 with TripAdvisor guests in West Orange since... More

Baltimore , MD
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 17, 2012
3
people found this review helpful

Unusual in this day a hotel that is incredible....VERY clean, well kept, beautiful furniture, soft, fresh linens, elegant decor. Welcoming refreshments in the lobby...coffee, tea, lemonade, snacks in a warm welcoming lobby. The breakfast was top rate able to eat on the run if need be or sit in a bright dining room and eat a hot relaxing breakfast. Many... More

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service1, General Manager at The Wilshire Grand Hotel, responded to this review
April 18, 2012

Dear Rater521, Thank you kindly for placing your very wonderful comments on TripAdvisor. For the record, I am a member of our ownership team and not the sole owner. However, it is my sole responsibility to insure we are operating proficiently and taking care of every guest. As discussed earlier with you, I would never be so bold to say... More

Bordentown, NJ
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 4, 2012
1
person found this review helpful

We stayed here last Thursday for one night to attend a family event. The hotel is very nicely furnished and staff was most pleasant at check-in. Beds were a little soft for our taste, but very cushy. Room was larger than most hotel rooms at other places and ran a little more expensively, but definitely worth it. Everything was very... More

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service1, General Manager at The Wilshire Grand Hotel, responded to this review
April 6, 2012

Dear DLanders, Thank you so much for posting your glowing review on TripAdvisor. We very much appreciate your comments, especially since you are clearly a seasoned traveler and have contributed your personal reviews seventeen times at this website. Rating us with the very best possible rating is truly appreciated and we spend great a great deall of effort & time... More

Raleigh, NC
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 19, 2012

This was a very clean hotel. Although, nothing to write home about. The breakfast food was equivalent to a lower cost hotel chain. I requested a quite room and was given a room down the first hallway from the lobby. This room was not quite in my opinion. You could hear lobby noise, and when the staff arrived to prepare... More

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service1, General Manager at The Wilshire Grand Hotel, responded to this review
March 28, 2012

Dear JBRaliegh, Thank you so much for sharing your comments on TripAdvisor. I apologize for any noise interruption you had during your stay and I can assure you this is not a common occurrence. I am delighted that you acknowledged our attention to cleanliness and that you are pleased overall, most importantly that you felt the we were a good... More

Waterloo
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2012
1
person found this review helpful

The hotel staff was helpful, room was lovely, beds comfortable, location was convenient.

Was this review helpful? Yes
service1, General Manager at The Wilshire Grand Hotel, responded to this review
January 13, 2012

Dear WaterlooCanucks, Thank you for your kind comments. Our bedding "specially" chosen, is a Spring Air "Ultra-VIP" Pillow Top Bed designed specifically for upscale hotels. My staff & I appreciate you taking the time to memorialize your stay experience and the positive ranking you gave us. I would like to know how we can get to a "5" in your... More

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Additional Information about The Wilshire Grand Hotel

  • Wilshire Grand West Orange
  • Hotel Wilshire Grand
Address: 350 Pleasant Valley Way, West Orange, NJ 07052
Price Range: $$

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The Wilshire Grand Hotel
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