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The Wilshire Grand Hotel

3.5 of 5 350 Pleasant Valley Way, West Orange, NJ 07052
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#1 of 4 hotels in West Orange
285 Reviews 4.5 of 5 stars
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The Wilshire Grand Hotel
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The Wilshire Grand Hotel
  • Overview
  • Reviews (285)
  • Photos (84)
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285 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Las Vegas, Nevada
Top Contributor
51 reviews 51 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I recently attended a wedding at The Wilshire Grand Hotel and spent two nights there. The room was clean and comfortable, and the desk area had enough electrical outlets to accommodate laptop, cell phone and Kindle at the same time. The front desk staff members were friendly and quickly able to answer questions regarding nearby restaurants and... More

Was this review helpful? Yes 2
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear DonPearlman, Thank you kindly for posting this wonderful review on TripAdvisor. Coming from a Top Contributor we believe your review carries an awful lot of weight. It's always appreciated when seasoned travelers post their reviews. Thank you for taking the time to let us know how we're doing. Sincerely, Ed Reagoso, general manager More

Montreal, Canada
Top Contributor
191 reviews 191 reviews
16 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Did not stay here but attended a wonderfully orchastrated wedding. Decorations were tasteful and food was varied, presented beautifully and served with skill. The rooms are of good size and even if there are multiple events a sense of privacy is preserved. Near Newark airport. A $50 cab ride.

Was this review helpful? Yes 3
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear Gorlinjay, Thanks for this great review. Coming from a TOP CONTRIBUTOR with TripAdvisor makes this even more special. Thank you for taking the time and posting with TripAdvisor! Sincerely, Ed Reagoso, general manager More

Victoria, BC
Top Contributor
83 reviews 83 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel and the wedding and reception were also held there. From the moment we checked in until our departure, everything was great. The staff were friendly and helpful and the catering for 3 different events was excellent. Our room was spacious, quiet and clean. A good self-serve breakfast and WiFi was included with the room. The... More

Was this review helpful? Yes 3
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear Victoria_BCTravelbug, Thank you so very much for this wonderful review you've posted. It's difficult to gloss over a review from someone that's posted more than 30 hotel reviews. Clearly you are a seasoned traveler and we couldn't ask for a better review. Your review was a delight and coming from you it means so very much to all of... More

Columbus, OH
Top Contributor
114 reviews 114 reviews
52 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this as an Express Deal on Priceline and was very pleasantly surprised. The public areas are nice and the rooms are quite good. I had a double-double with very comfortable mattress and good pillows (not too squishy). Large bathroom + big screen TV + microwave + mini-fridge. Two complimentary small bottles of water and free Wi-Fi. Breakfast was... More

Was this review helpful? Yes 4
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear Gefilte63, Your TripAdvisor review is truly appreciated. My staff and I read every review and take each one to heart. Your comments are very direct and will be reviewed at our next meeting with department heads. If you could take the time and let me know what you think we might do better at breakfast I'd really appreciate it.... More

New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice place. I have the utmost respect for the people who do the long hours preparing for guest wedding arrivals. Notable was Florence - she is wonderful. She is in at 4am on a Saturday when I went for a run and was still at it well into the evening setting up for the next day (mopping the common areas... More

Was this review helpful? Yes 2
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear ML, Thank you so very much for posting your review on TripAdvisor. We know every guest has a choice in where they stay and we truly appreciate every guest that chooses to stay with us . Florence says Thank you and Hello! And I look forward to speaking with you in the future should I get the opportunity. Sincerely,... More

Great Falls, Virginia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I will be attending a big Bar Mitzvah in NJ mid September at the Metlife Stadium and I just made reservations through the reservations manager (Amanda). She is excellent to work with. A true professional and a huge help. We could stay at any one of a hundred other Hotels closer to the venue but wouldnt even... More

Was this review helpful? Yes 3
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear Sonsean60, Thank you very much for your kind words! We are huge proponents of TripAdvisor and we gauge our service success on the reviews placed by guests. Thank you for making note and we'll see you soon! Best Always, Ed Reagoso, General Manager More

Kingston, New York, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in the area to attend a wedding and this was the closest hotel to the venue. Clean, attentive service, nice sized rooms, generous breakfast In a sunlight room. Only good things to say about this hotel.

Was this review helpful? Yes 2
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear Laurie M, Thank you for this wonderful review. My team and I strive to be the best in the area. The time you've taken to post this review is truly appreciated! Thank you very much! Ed Reagoso, General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed at the Wilshire Grand several times over the past two months, I was impressed by the consistent level of service, cleanliness and overall experience. They add many nice details to the rooms and lobby to give guests an exceptional experience. I like the popcorn and cookies after a long day of meetings. My collegues like the complementary beer... More

Was this review helpful? Yes 2
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear Tom S, Thank you so much for your terrific review. As you know we work diligently to keep our guests happy and loyal. Please stop by and say hello on your next trip so I may have the opportunity to thank you in person! Sincerely, Ed Reagoso, General Manager and Ownership Member More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is beautiful! Stayed in the suite with the tub.. amazing room,very spacious, and clean. Will be staying here again for sure. The room was very clean. Worth every penny, wish i stayed there longer.

Was this review helpful? Yes 1
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear Julia A, Thank you kindly for posting this review on TripAdvisor. I want you to know that your comments are truly appreciated and that we use TripAdvisor as a gauge for how we're doing in our competitive set. Being privately & locally owned hotel we strive to be the best at we a hotel may offer. Getting a review... More

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 24, 2014

The Wilshire Grand had every amenity you could think of. There was a complimentary breakfast each morning with different hot breakfast choices as well as different gourmet pastries, breads, and muffins every day. At night there was lemonade and homemade cookies or brownies. There was complimentary baked chicken cutlets and other finger foods some evenings. The guests were able to... More

Was this review helpful? Yes 3
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear Linda R, Thank you so very much for your wonderful review with TripAdvisor. The fact that you are a Senior Reviewer with TripAdvisor makes your review even sweeter! Frankly, I couldn't have written a better advertisement and I truly thank you for my team and I for taking the time out of your busy day to post such a... More

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Additional Information about The Wilshire Grand Hotel

Address: 350 Pleasant Valley Way, West Orange, NJ 07052
Phone Number:
Location: United States > New Jersey > West Orange
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Wilshire Grand Hotel 3.5*
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Also Known As:
Wilshire Grand West Orange
Hotel Wilshire Grand

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Questions & Answers

Questions? Get answers from The Wilshire Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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