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The Rittenhouse Hotel

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210 West Rittenhouse Square, Philadelphia, PA 19103
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The Rittenhouse Hotel
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The Rittenhouse Hotel
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563 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, FL
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from our fourth stay at the Rittenhouse and I felt it necessary to write another review for this outstanding hotel. While this hotel is expensive, I find it to be worth it (especially for a special occasion). The beauty of the hotel cannot be denied, but what makes this hotel stand out from the rest is the staff.... More 

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Brooklyn, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband, 11 year old daughter, and I enjoyed a lovely birthday weekend from 5/22-5/25 at the elegant Rittenhouse hotel. After reading some of the Tripadvisor reviews, we had some trepidation that our room may be dated, uncomfortable and/or noisy. However, our actual experience did not disappoint and was wonderful from the moment we pulled into the circular, beautifully landscaped... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I always thought this was "THE" place to stay on Philly so I didn't even look up reviews before I booked it. BIG mistake!! If you are looking for Luxury this is not the place! It is old and dated. It smelled old and felt dirty and stale. The service was very good not excellent but it still did not... More 

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Spring, TX
Top Contributor
71 reviews 71 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The first time we stay here we wanted a place that was close to downtown Philadelphia. What a great place! Their hot chocolate (homemade) is the best we have ever had anywhere, anytime. Comfortable room. Close to shopping and downtown area. We decided to come back even though we had a short time. Still love the place.

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Media, PA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent Service which goes beyond expectations to where the customer is delighted can be found at the Rittenhouse Hotel's Spa and Salon. From the warm welcome by the Salon's front desk personnel, to the skilled artistry of the professional staff, every point of contact was outstanding. I had a special event in Philly last week and scheduled services for hair... More 

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Tenafly, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Rittenhouse Hotel while visiting the Barnes Collection. To have experienced the exquisite beauty and timelessness of both the Collection and this classic hotel made for a perfect weekend. The hotel is truly a grand hotel offering impeccable service,exquisite rooms and an elevated taste level. From our initial view of the hotel with its impressive flower... More 

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Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Hubby, 9 year old daughter, and I stayed here for a weekend. We all loved it. We wanted to reserve a suite but they were all booked. I can only imagine how large the suites are because our room was the size of a one bedroom suite -- it's very spacious, far from your standard sized hotel room. Customer service... More 

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Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We do boast the largest rooms in Philadelphia by far. Coupled with our location and service, we believe others will agree with your take on The Rittenhouse. Thank you very much for staying and recommending us to others. More 

Media, Pennsylvania
Top Contributor
80 reviews 80 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I had an overnight stay for business conducted on the property. Our conference went well--only two complaints; it was freezing in the meeting room despite repeated requests to fix it and towards the end of our event they were turning over for another and it was loud. The location is perfect, the hotel is beautiful, the services excellent, and the... More 

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Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Whether traveling for business or leisure, we strive to provide all of our guests with a memorable experience. We thank you for your thoughtful comments and look forward to welcoming you back soon. More 

New York City, New York
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a lovely, luxury hotel in the heart of Philadelphia, on what is probably the prettiest block in center city, Rittenhouse Square. We had a suite overlooking the square, and the room itself and the furnishings were all quite nice. The room was also very well soundproofed, and no street noise seeped into the room. Other rooms in the... More 

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Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Thank you for staying with us and your thoughtful comments. As noted in responses to other reviews we have upgraded the property significantly in the last two years and will continue to do so. Excellent points on reading lamps and light switch/smoke alarm locations. We will certainly implement solutions to these design glitches going forward. Twice daily housekeeping service must... More 

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was looking forward to staying at The Rittenhouse Hotel based on all the reviews, but it did not live up to my expectations. First the hotel is VERY dated -- our carpet was filthy and the bathroom furnishings were all tarnished. However, the worst part was actually all the noise in the room. Because the air conditioner was so... More 

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Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We would have liked you to have had a better experience as well. While all of our rooms have been updated, a deeper renovation is planned for this year and next. Regardless, all current HVAC units should be quiet and room amenities spotless. Please know that we take your concerns seriously and will follow up immediately to correct any shortfall.... More 

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