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The Rittenhouse Hotel

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210 West Rittenhouse Square, Philadelphia, PA 19103
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The Rittenhouse Hotel
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The Rittenhouse Hotel
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550 reviews from our community

Traveler rating
    403
    96
    33
    11
    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed in this hotel in the middle of a huge winter storm with frigid temperatures and too much snow, but ended up having a good experience although it started out rough. We arrived exhausted from traveling through terrible conditions, only to find the temperatures were cold outside and so was the demeanor of the person at the reception desk. Luckily... More 

Was this review helpful? Yes
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

People told me this was the nicest hotel in Pniladelphia, but perhaps that was years ago? The Library Bar was great (and the bartender even better), and the greeting staff at the door and front desk were also very helpful and cheerful. The lobby and spa were very nice as well. However once we took the elevator to our room's... More 

Was this review helpful? Yes 5
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

I share your disappointment and invite you to contact me directly so we can discuss the multiple room options available to you here at The Rittenhouse. Certainly, our twice daily housekeeping service should recognize and address the issues you pointed out. I regret that we were not given the opportunity to address your concerns while you were with us. Please... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The perfect spot for a weekend rendezvous -- in my case, with two of my sisters. Large rooms with big windows and bath (a little oddly shaped but a serene atmosphere with separate little areas for sleep, desk and bath). Quiet as can be and luxuriously comfortable bed and pillows. The staff was very thoughtful and helpful and the hotel... More 

Was this review helpful? Yes 1
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Stephen, We are delighted to hear that you had such an enjoyable visit to Philadelphia with your family. In addition to our other offerings, we now feature live jazz in our Library Bar every Friday and Saturday evening from 8:30pm-11;30pm. It is a great way to kick off or wrap up your evening. Thank you for reviewing The Rittenhouse... More 

Pennsville, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a long weekend for my husband birthday, had arranged with the Chief ahead of time to prepare an in room special dinner, he went out of his way to accommodate a special fish my husband likes, sorry I forgot his name but he and his staff were amazing, I could not have asked for a more helpful staff... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Thank you very much for your recent visit and thoughtful review. The team here certainly enjoys providing personal service and taking care of all matter of requests. In addition to the significant upgrades undertaken in the last two years which include a new spa, salon, health club as well as Library Bar and Park Suites, we will be further renovating... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

We drove to Philly from Pittsburgh for a two night stay in the city. We stayed at the Rittenhouse and what a beautiful, friendly hotel. We could not have asked for a better location for our sightseeing needs. There is a park directly across from the hotel where you can "people watch" while enjoying a cup of coffee. I can't... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Mary, Thank you for joining us recently. Our central location on Rittenhouse Square is one of our most attractive assets. Combine this with our amenities and service, and we believe that we offer one of the best experiences to be found anywhere. Happy to see that you feel the same. We hope to see you again soon! Best regards,... More 

Erie, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
5 of 5 stars Reviewed March 20, 2015

I was in Philadelphia for two days on business and stayed at the Rittenhouse Hotel (the show hotel). As a frequent business traveler I have stayed in some of the best hotels across the country. The Rittenhouse, by far, is the best hotel I have ever visited. The accomodations are very nice. Large room, very comfortable bed, nice desk, side... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Ed, I had the pleasure of reading your review aloud at an all associate meeting last week. The team here was beaming at your praise and recognition of their efforts. Thank you for taking the time to let us know how we are doing and please continue to make us you home base in Philadelphia. All the best, Reg... More 

Philadelphia, PA
Contributor
15 reviews 15 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 16, 2015

My wife and I escaped for a weekend getaway and we were pleasantly surprised with The Rittenhouse. Rooms were spacious and tastefully decorated. Beds were comfortable. We had an excellent view overlooking Rittenhouse Square. The Spa was well above average especially considering the fact that this is a downtown hotel and space is limited and comes at a premium. There... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Your review truly covers all of our touch points; location, amenities, dining and spa. Thank you for visiting and telling others about us. We are very proud to be your hotel of choice and hope to see you again very soon. More 

Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 15, 2015

I stayed at the hotel for one night when in town for business I thought it was terrific. The room was immaculate and large and overlooked the Square. Room service was great, and breakfast in the dining room the next morning was a pleasure. I have stayed in a lot of Philly hotels; this was the best.

Was this review helpful? Yes 2
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

The Rittenhouse is well suited for business with our prime locations and availability of amenities. We are very happy to see that you rank us #1 after staying at other area hotels and found our restaurant Lacroix to be particularly enjoyable. We wish you safe travels and look forward to seeing you back...whether for business or pleasure. More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 10, 2015

we chose this hotel because the other luxury hotels in the area did not have a spa...I wish the website or the reservation agent would have told us that the hotel is only 50% renovated...the rooms are quite dated...the lobby and other common area spaces are very nice and the staff could not have been friendlier. I think in order... More 

Was this review helpful? Yes 2
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

As you point out in your review, we lead with service and have significantly upgraded our product throughout with new guest rooms, our lobby, Cassatt Tea Room, Library Bar and spa all completely renovated in the last two years. We have additional plans to go deeper into all guest rooms this year and believe that you find us to be... More 

Sudbury, Massachusetts
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2015

We have been staying at the Rittenhouse Hotel for the past three years whenever we stay in Philly. This is by far the best Hotel I have ever stayed at. The overall guest experience is truly outstanding. From the moment you pull up to the hotel, the entire staff make you feel welcome and as if you have just come... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Albert, The fact that you consider a return to The Rittenhouse like coming home is wonderful to hear and greatly appreciated. I look forward to sharing your comments with our team who I am sure will be motivated by your praise. Thank you for letting others know how much you enjoy your visits. We look forward to welcoming you... More 

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