The Rittenhouse Hotel (Philadelphia, PA) - Hotel Reviews

Address: 210 West Rittenhouse Square, Philadelphia, PA 19103

Phone Number:

Region: United States > Pennsylvania > Philadelphia

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Business Hotels in Philadelphia

#3 Onsen Hotels in Philadelphia

#3 Family Hotels in Philadelphia

#3 Luxury Hotels in Philadelphia

#7 Romantic Hotels in Philadelphia

Price Range: $$$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: The AAA Five Diamond Award winning Rittenhouse Hotel is rated one of the top hotels in the World as well as #1 hotel in Pennsylvania by Travel + Leisure. The Rittenhouse Hotel has an ideal location directly on Rittenhouse Square for business or pleasure. Guests may walk out with easy access to boutique shopping, restaurants and the Center City business district just steps away. The guestrooms at the Rittenhouse are the largest in the city, the smallest measuring 450-600 square feet, with views of Rittenhouse Square or the city. Guests enjoy complimentary Wi-Fi, overnight shoe shine and newspaper delivery to their room. Lacroix at the Rittenhouse is one of the top restaurants in Philadelphia with panoramic views of Rittenhouse Square. Our Sunday Brunch is rated #1 in Philadelphia. Adolph Biecker Spa Salon and Health Club, located on the 3rd floor of the hotel, measures 10,000 square feet and offers a full selection of spa and salon services. Guests enjoy complimentary use of the indoor pool, steam room, sauna and health club. ... more less

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Also Known As:: The Rittenhouse Hotel Philadelphia; Rittenhouse Hotel Philadelphia; Rittenhouse Philadelphia

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346 reviews from our community

See which rooms travelers prefer - 55 traveler tips

Lisa C

Chester Springs, Pennsylvania, United States

Contributor

17 reviews

10 hotel reviews

Reviews in 13 cities

17 helpful votes

“A disappointment!”

Reviewed May 2, 2013

The Rittenhouse had been my favorite Philadelphia for many years! It used to be such a special boutique hotel offering great customer service. My husband had surprised me with an impromptu overnight stay to be pampered & relax before a scheduled surgery at my once favorite Philadelphia Hotel. Once upon a time, not long ago, you were welcomed with champagne,... More

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Dear Lisa, We welcome your comments and would like to have the opportunity to be your favorite hotel in Philadelphia once again. Towards that end, we are taking many steps to ensure that your experience will be the best it can be-- including extending complimentary champagne and strawberries upon arrival to seven day.; This has historically been offered on weekends.... More

screwjack

westport

Top Contributor

53 reviews

Reviews in 10 cities

36 helpful votes

“All Bases Covered”

Reviewed April 22, 2013

My little family of four just returned from 4 days at the lovely Rittenhouse. Neither child wanted to leave, both very happy in both Philadelphia and our Square view suite at the Rittenhouse. And really, who could blame them? The suite was comfortable and reasonably spacious, sporting a foyer, a 1/2 bath, desk, couch, wingback and table for two in... More

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Your detailed and thoughtful review of The Rittenhouse also "covers all bases". Thank you for staying with us and taking the time to recognize our efforts! In regards to improvements, much of your well taken points will be addressed as we refresh all of our guest rooms this year. The lobby and tea room are nearly complete as well. We... More

1pointofview

Philadelphia

Reviewer

4 reviews

Reviews in 2 cities

1 helpful vote

“Rittenhouse Hotel Renovations”

Reviewed April 20, 2013

Can't wait til all the renovations are competed. The hotel looks great and the quality of materials being used will only amplify the beauty of the hotel. As usual, service and food was excellent. Had a discussion with the Chef about sustainability and was pleasantly surprise to hear about the care taken to where food (especially meat and fish) products... More

See 2 more reviews by 1pointofview for Philadelphia

We are certainly excited about our recent upgrades as well. As we enter the summer months you will note a beautified reception and lobby area as well as refinements in the guest hallways and rooms. In the kitchen and elsewhere we are committed to sustainability through our Earthview program. Thank you for inquiring and recognizing our efforts on all levels.... More

Jacques1941

New York City, New York

Senior Contributor

25 reviews

6 hotel reviews

Reviews in 6 cities

16 helpful votes

“Rittenhouse & Barnes”

My wife and I spent a night at the Rittenhouse after viewing the Barnes Collection. It was an excellent pairing. After a pleasant train ride from New York, we checked in to the Rittenhouse, went off to the Barnes Collection only several minutes cab ride away and then returned for dinner at the hotel's Lacroix restaurant and a night at... More

See 2 more reviews by Jacques1941 for Philadelphia

Dear Jacques, Thank you very much for your take on your recent visit to The Rittenhouse. We continue to partner with the Barnes Foundation to provide access to this wonderful addition to the city of Philadelphia. The hotel itself boasts a perfect location which we try to compliment with personal service. Please come visit us again soon. We appreciate your... More

Bodhi360

Red Bank, New Jersey

24 reviews

19 hotel reviews

Reviews in 21 cities

19 helpful votes

“This is an excellent luxury hotel on Rittenhouse Square”

Reviewed April 19, 2013 via mobile

My only criticism is that they should have informed my company's travel booking department of the renovation work going on in the common areas of the hotel. A minor inconvenience, however worth mentioning when room rates are $300 plus per night. Otherwise, they have gotten everything else right. Exemplary customer service. The concierge provided me with a tie for my... More

Knowing our Concierge, there are few lengths we would not go to look after you. Thank you for sharing your experience and for choosing to stay with us. Our lobby renovations are nearly complete and we will continue with refreshes of guest hallways and rooms this summer. We expect this work to be much less obtrusive. Please join us again... More

Cystokid

223 reviews

52 hotel reviews

Reviews in 86 cities

51 helpful votes

“The Best Place in Philly!”

Reviewed April 16, 2013 via mobile

This hotel is currently renovating but you would not really know. They want to make the guest experience number one. I stay here a lot and it is the nicest hotel I have found in Philly. You won't be disappointed staying at this amazing hotel

See 20 more reviews by Cystokid for Philadelphia

Cystokid has 2 more reviews of The Rittenhouse Hotel

“Excellent place to stay in Philly”

Reviewed November 28, 2011
“Extraordinary”

Reviewed June 27, 2012

Coming from a top contributor and well travelled person such as you, this review is especially meaningful. thank you very much for recognizing our efforts. I am happy to report that our newly renovated lobby will be complete next week and we have several other improvements planned over the coming months. We will take care to ensure that service and... More

46450Patience22

Franklin Lakes, New Jersey

3 reviews

“Service with a smile”

Reviewed April 4, 2013

My daughter, granddaughter and I visited Philadelphia overnight and had a lovely time at this fine hotel. Not only was the staff courteous and helpful, they went out of their way to accommodate our 7 year old. When the beds were turned down, they had a small robe and slippers on her bed. We even received delicious popcorn to accompany... More

We truly appreciate your thoughtful feedback on your stay at The Rittenhouse. Our youngest guests are very important to us and we try to make them feel special at every turn. It sounds as if your granddaughter is a new fan! Thank you for bringing your family to visit. We look forward to seeing you very soon. Best Regards, Reg... More

439KevinM

1 review

“Amazing overnight in Philly with the family”

Reviewed April 2, 2013

My wife and two children (6 and a half year old daughter and 1 and a half year old son) just came back from an overnight trip to Philly. I can say, without question, that The Rittenhouse Hotel is one of the all time greats. From the minute we pulled up, we were treated like royalty. While I checked in,... More

Dear Kevin, Thank you very much for taking the time to post your review of The Rittenhouse! We greatly appreciate your feedback and are happy to announce that our lobby renovations will be completed in a few weeks time. We will once again be offering Afternoon Tea in Cassatt and will have an additional bar on the lobby level as... More

Jonah J

“A missed opportunity”

I wanted to give this hotel 4 stars I really did, but in truth it falls short of 'very good' We arrived here by happy accident. We had mistakenly booked into the Rttenhouse 'boutique" hotel a few weekends prior. (its around the corner) We were greeted with champagne and cookies at reception and on realizing our mistake, we were invited... More

Dear Jonah, We hope to earn not only "Very Good" but "Excellent" ratings from you on future visits. Many things are already in motion such as our lobby renovations complete with a new library and bar. Champagne on arrival is currently offered on weekend only but will be extended once our upgrades are complete. Further, the spa, salon and fitness... More

mabel53

Lancaster, PA

13 hotel reviews

Reviews in 14 cities

15 helpful votes

“Lobby Renovations”

Reviewed April 1, 2013

This is a lovely hotel with a great location on Rittenhouse Square. For those familiar with the hotel's beautiful lobby--it is temporarily behind a wall while they complete renovations. We were disappointed since its one of its best features and includes the Cassatt Tea Room. Rooms-nicely appointed. Beds--very comfortable (soft). Recommend the scrapple on the breakfast menu. Service in general... More

Thank you for joining us. We anticipate having our lobby fully completed in the next few weeks, complete with the Cassatt space an a new library and bar. Please forgive this short term disruption as we make permanent improvements to the property. Looking forward to seeing you again sometime soon. Best Regards, Reg Archambault More

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The Rittenhouse Hotel, Philadelphia

The Rittenhouse Hotel

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