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The Rittenhouse Hotel

Certificate of Excellence
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210 West Rittenhouse Square, Philadelphia, PA 19103
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1 room 1 guest
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600 Reviews from our TripAdvisor Community

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Traveler rating
    444
    103
    34
    12
    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
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Puerto Vallarta, Mexico
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

Wonderful time at the Rittenhouse -- the only problem really was that it was too short! The staff are what I think MUST be a combination of well trained and well selected -- EVERY interaction with EVERY staff member was not only professional, but they seemed genuinely courteous, considerate, and friendly (appropriately friendly). The rooms are huge and immaculate. The... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Elizabeth, Please be sure to return for a longer visit so that you and your family can enjoy more of the hotel and our Rittenhouse Square neighborhood. We do select our associates based on their natural willingness to be of service without any pretense. Thank you for recognizing our efforts and I very much look forward to sharing your... More 

Pennington, New Jersey
1 review
5 of 5 stars Reviewed 5 days ago NEW

Recently we had afternoon tea in the Mary Cassatt tea room. It was lovely! The service was great and the entire routine of tea was perfect. There was a wide assortment of teas and the tea sandwiches and desserts were fantastic. This is a yearly tradition and we will definitely come back for tea next year.

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Cait, Afternoon Tea in our Cassatt Lounge is a wonderful escape at any time of year. Many guests make it an annual or seasonal tradition as you suggest. Please be sure to visit us over the holidays as we have specialty items and decor which I am sure you will enjoy. In the evenings on Fridays and Saturdays we... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My first time at Rittenhouse on business this week and I will be back! Fabulous location. Great Spa and restaurant. Above all fantastic staff. Not often in a hotel you get told there's no charge for the pot of coffee you've just had in the bar. I actually booked Sun/Mon/Tues evenings although my flight was Tuesday evening...I just wanted the... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Allan, We are excited to know that we made such positive impressions on you during your recent visit and more importantly that you will make us your home when you return to Philadelphia. We do have tremendous offerings but always lead with service. Thank you for recognizing our efforts and I look forward to sharing your feedback with our... More 

Philadelphia, Pennsylvania
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were married at this hotel and returned to celebrate our anniversary. Our expectations were very high however they were exceeded and then some. The hotel, amenities, the food, and especially the staff made this a must return location

Was this review helpful? Yes 2
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Joan, Welcome back and best wishes for your anniversary! It was a pleasure to have you with us. Many guests choose to celebrate events both large or intimate here at The Rittenhouse. We hope to see you again very soon and thank you very much for recommending us to others. It is truly appreciated. More 

Edinburgh, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding is not a word I would use lightly or often to describe a hotel, however in this instance it is justified. We were visiting from Scotland and, after spending 4 nights in New York, we came down to Philly for four nights. We chose the hotel after doing our research on Trip Advisor and we were not disappointed. Almost... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We owe our thanks to you and the TripAdvisor community on this one. Happy hear that you came away with such positive impressions of The Rittenhouse. Our beds and bedding are custom made and more importantly we do try to personalize your service as much as possible. Thank you again. Please consider us you Philadelphia home for future visits. More 

Brookfield, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a fantastic hotel in a terrific section of the city. All hotel associates were professional and caring. The complimentary car service was a nice surprise. I can't wait to return with my entire family.

Was this review helpful? Yes 1
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Peter, Thank you very much for joining us and posting your review. We look forward to see you return with your family and appreciate you noting our service and location in your impression of your stay. We hope to see you again sometime soon. More 

Sharon, Connecticut
Level Contributor
191 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the second time we have stayed here, and it is very nice and quiet. The restaurant's breakfasts are very good too. Service is excellent. The only issue, because it is an older hotel, the shower was quite small. Otherwise, the room was clean and well maintained. Plan to stay here again when we get back to Philadelphia. The... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Bruce, It was our pleasure to have you back with us as a return guest. Happy to hear that you were able to take advantage of our concierge services including museum bookings and house car transportation. We will see you again the next time you are back in Philadelphia. More 

London
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our rooms were very dated , but the staff were all very warm and helpful here and they can't exactly update the bedrooms themselves ! This Hotel is in a great location in Philadelphia , overlooking a lovely park area and with lots of excellent restaurants very nearby and great shops.

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

MissAtlas, Thank you for joining us. We always lead with service so it is heartening to hear that you felt so during your stay. On the renovation side, much has been done over the last 24 months to upgrade the property and this will continue into next year with an emphasis on guest rooms and bathrooms. Please continue to make... More 

California
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Terrific hotel in best location in Philadelphia. Beautiful park views from your room. Staff is extremely friendly and not too stuffy. Our room (R10) was a beautiful room of the kind they don't make anymore in new hotels, with a hallway inside, a big walk in closet, two sitting areas, and an extremely comfortable king bed (plus 3 separate air... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Name recognition is the foundation of personalized service. Great to hear that we were able to make you feel welcome and at home. Continuous upgrades mean some intermittent noise but we want to be sure to keep our room product in line with our service levels. Thank you for your thoughtful review and we hope to see you sometime soon. More 

Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We traveled to Philadelphia on a whim and used Trip Advisor as to helping us find a good hotel for a weekend. From the moment we called for a reservation I knew the experience would be great. It was. The room was a queen which would not normally be my choice. I expected a tiny room. The room was spacious... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Mhaskelo11, We truly appreciate you and thank you for checking with other TripAdvisor members before booking with us. We believe our ranking is well deserved and hope to regain the #1 spot in Philadelphia in short order. With help from others who post their balanced and honest feedback, we most certainly will. Please note that the vast majority of our... More 

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