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The Rittenhouse Hotel

Certificate of Excellence
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210 West Rittenhouse Square, Philadelphia, PA 19103
Best prices for: 1 room 1 guest
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The Rittenhouse Hotel
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The Rittenhouse Hotel
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547 reviews from our community

Traveler rating
    402
    95
    32
    12
    6
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130
194
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114
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Erie, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

I was in Philadelphia for two days on business and stayed at the Rittenhouse Hotel (the show hotel). As a frequent business traveler I have stayed in some of the best hotels across the country. The Rittenhouse, by far, is the best hotel I have ever visited. The accomodations are very nice. Large room, very comfortable bed, nice desk, side... More 

Was this review helpful? Yes
Philadelphia, PA
Contributor
14 reviews 14 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I escaped for a weekend getaway and we were pleasantly surprised with The Rittenhouse. Rooms were spacious and tastefully decorated. Beds were comfortable. We had an excellent view overlooking Rittenhouse Square. The Spa was well above average especially considering the fact that this is a downtown hotel and space is limited and comes at a premium. There... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Your review truly covers all of our touch points; location, amenities, dining and spa. Thank you for visiting and telling others about us. We are very proud to be your hotel of choice and hope to see you again very soon. More 

Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for one night when in town for business I thought it was terrific. The room was immaculate and large and overlooked the Square. Room service was great, and breakfast in the dining room the next morning was a pleasure. I have stayed in a lot of Philly hotels; this was the best.

Was this review helpful? Yes 2
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

The Rittenhouse is well suited for business with our prime locations and availability of amenities. We are very happy to see that you rank us #1 after staying at other area hotels and found our restaurant Lacroix to be particularly enjoyable. We wish you safe travels and look forward to seeing you back...whether for business or pleasure. More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we chose this hotel because the other luxury hotels in the area did not have a spa...I wish the website or the reservation agent would have told us that the hotel is only 50% renovated...the rooms are quite dated...the lobby and other common area spaces are very nice and the staff could not have been friendlier. I think in order... More 

Was this review helpful? Yes 2
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

As you point out in your review, we lead with service and have significantly upgraded our product throughout with new guest rooms, our lobby, Cassatt Tea Room, Library Bar and spa all completely renovated in the last two years. We have additional plans to go deeper into all guest rooms this year and believe that you find us to be... More 

Sudbury, Massachusetts
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been staying at the Rittenhouse Hotel for the past three years whenever we stay in Philly. This is by far the best Hotel I have ever stayed at. The overall guest experience is truly outstanding. From the moment you pull up to the hotel, the entire staff make you feel welcome and as if you have just come... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Albert, The fact that you consider a return to The Rittenhouse like coming home is wonderful to hear and greatly appreciated. I look forward to sharing your comments with our team who I am sure will be motivated by your praise. Thank you for letting others know how much you enjoy your visits. We look forward to welcoming you... More 

Vineland
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an amazing weekend getaway at this 5 star hotel. Our room was tremendous. It was very well appointed and overlooking the square. Only disappointment was the lack of a tub in the bathroom. The staff was extremely pleasant and helpful. We enjoyed an hour long couples message in the spa during our stay, which I highly recommend. We... More 

Was this review helpful? Yes 1
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

The Rittenhouse is the perfect weekend retreat location. Thank you for reviewing your stay and experience in Lacroix. Be sure to come back and check out our Sunday brunch as well as jazz evenings at our Library Bar this spring and summer. More 

Contributor
12 reviews 12 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for 1 night the last week in Feb 2015 for a conference. Check-in was very smooth, the staff was very nice. I was pleasantly surprised to how spacious my room was. It was amazing, very nice and I felt right at home. Bathroom was also a big plus, it was really nice. I ordered room service and they were... More 

Was this review helpful? Yes 1
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We very much look forward to having you back. We do have the largest rooms in the city and are continuously upgrading throughout the hotel. Please continue to know what we can do to earn your highest marks in terms of both service and amenities. More 

Millville, DE
Top Contributor
143 reviews 143 reviews
20 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Caught in a snow storm at the Philly Airport and with a taxi line of over 150 people, I found a room at the Rittenhouse. The Four Seasons had a frozen pipe and no water. NYC guys have an easy time beating a line anywhere in the world and a half hour later we were at the hotel which was... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We are excited to have earned your top marks and return business and yes, I am very proud of our team here. Your experience does not surprise me but we are delighted to hear how everyone responded when you most needed it. Please let us know the next time you plan to be back so you can enjoy one of... More 

New York
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I went to Philadelphia to visit our kids at U Penn. In the past we had stayed at the Four Seasons but since the hotel is closing we wanted to find a new place to stay. Someone suggested we try the Rittenhouse Hotel and we were very pleased that we did. We got in at 10 am... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We find that many parents with students in local universities stay with us often due to our location and service. We are happy to welcome you from a neighboring hotel and hope you continue to make us your primary place to stay in Philadelphia. In the meantime, we will be sure to let Tony and Brian know how much they... More 

Contributor
20 reviews 20 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

5 years ago my husband and I got married at The Rittenhouse and so we decided to spend our anniversary there. Awesome!! Such great service, clean, everyone makes a point to know you. Pleasantly surprised at the updated spa and salon facilities. We enjoyed a couples massage and dinner at Lacroix. Fabulous! The Rittenhouse will always be near and dear... More 

Was this review helpful? Yes 1
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Best wishes to you on your anniversary! We were excited to have you back with us and happy to hear that you enjoyed our newest amenities so much. We are proud of our spa, salon and health club and look forward to welcoming you back with the same service and upgraded product for years to come. More 

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