We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Rittenhouse Hotel

Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel packages
210 West Rittenhouse Square, Philadelphia, PA 19103
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Rittenhouse Hotel
Professional photos View all
Browse nearby
The Rittenhouse Hotel
Write a Review

551 reviews from our community

Traveler rating
    404
    96
    33
    11
    7
See reviews for
134
195
27
114
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (551)
  • Mar-May only
    (140)
  • Jun-Aug only
    (168)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (112)
All months
Santa Rosa, California
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The mark of a truly great hotel is revealed not when things are going right but when they are unraveling. I misplaced my wallet at a local restaurant and it felt like the world was collapsing. The staff called the restaurant to locate the wallet and then had one of their private drivers drive us there to retrieve it! Vacation... More 

Was this review helpful? Yes 1
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

It is true that a scripted experience only goes so far... I look forward to sharing your feedback with our Rittenhouse team and am sure that they will be motivated by it. Please consider us your Philadelphia home in the future. We hope to continue to assist you with both the expected and unexpected. More 

Charlotte, North Carolina
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in this hotel in the middle of a huge winter storm with frigid temperatures and too much snow, but ended up having a good experience although it started out rough. We arrived exhausted from traveling through terrible conditions, only to find the temperatures were cold outside and so was the demeanor of the person at the reception desk. Luckily... More 

Was this review helpful? Yes 2
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

As an independent hotel we are unique in many ways, the vast majority of which are beneficial. All of our guest rooms have individual heating and air conditioning units with city view rooms facing west and park view rooms facing east.. To date, we have had no reports of either side of the building being warmer or cooler but will... More 

2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

People told me this was the nicest hotel in Pniladelphia, but perhaps that was years ago? The Library Bar was great (and the bartender even better), and the greeting staff at the door and front desk were also very helpful and cheerful. The lobby and spa were very nice as well. However once we took the elevator to our room's... More 

Was this review helpful? Yes 6
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

I share your disappointment and invite you to contact me directly so we can discuss the multiple room options available to you here at The Rittenhouse. Certainly, our twice daily housekeeping service should recognize and address the issues you pointed out. I regret that we were not given the opportunity to address your concerns while you were with us. Please... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The perfect spot for a weekend rendezvous -- in my case, with two of my sisters. Large rooms with big windows and bath (a little oddly shaped but a serene atmosphere with separate little areas for sleep, desk and bath). Quiet as can be and luxuriously comfortable bed and pillows. The staff was very thoughtful and helpful and the hotel... More 

Was this review helpful? Yes 1
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Stephen, We are delighted to hear that you had such an enjoyable visit to Philadelphia with your family. In addition to our other offerings, we now feature live jazz in our Library Bar every Friday and Saturday evening from 8:30pm-11;30pm. It is a great way to kick off or wrap up your evening. Thank you for reviewing The Rittenhouse... More 

Pennsville, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a long weekend for my husband birthday, had arranged with the Chief ahead of time to prepare an in room special dinner, he went out of his way to accommodate a special fish my husband likes, sorry I forgot his name but he and his staff were amazing, I could not have asked for a more helpful staff... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Thank you very much for your recent visit and thoughtful review. The team here certainly enjoys providing personal service and taking care of all matter of requests. In addition to the significant upgrades undertaken in the last two years which include a new spa, salon, health club as well as Library Bar and Park Suites, we will be further renovating... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

We drove to Philly from Pittsburgh for a two night stay in the city. We stayed at the Rittenhouse and what a beautiful, friendly hotel. We could not have asked for a better location for our sightseeing needs. There is a park directly across from the hotel where you can "people watch" while enjoying a cup of coffee. I can't... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Mary, Thank you for joining us recently. Our central location on Rittenhouse Square is one of our most attractive assets. Combine this with our amenities and service, and we believe that we offer one of the best experiences to be found anywhere. Happy to see that you feel the same. We hope to see you again soon! Best regards,... More 

Erie, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
5 of 5 stars Reviewed March 20, 2015

I was in Philadelphia for two days on business and stayed at the Rittenhouse Hotel (the show hotel). As a frequent business traveler I have stayed in some of the best hotels across the country. The Rittenhouse, by far, is the best hotel I have ever visited. The accomodations are very nice. Large room, very comfortable bed, nice desk, side... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Dear Ed, I had the pleasure of reading your review aloud at an all associate meeting last week. The team here was beaming at your praise and recognition of their efforts. Thank you for taking the time to let us know how we are doing and please continue to make us you home base in Philadelphia. All the best, Reg... More 

Philadelphia, PA
Contributor
15 reviews 15 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 16, 2015

My wife and I escaped for a weekend getaway and we were pleasantly surprised with The Rittenhouse. Rooms were spacious and tastefully decorated. Beds were comfortable. We had an excellent view overlooking Rittenhouse Square. The Spa was well above average especially considering the fact that this is a downtown hotel and space is limited and comes at a premium. There... More 

Was this review helpful? Yes
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Your review truly covers all of our touch points; location, amenities, dining and spa. Thank you for visiting and telling others about us. We are very proud to be your hotel of choice and hope to see you again very soon. More 

Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 15, 2015

I stayed at the hotel for one night when in town for business I thought it was terrific. The room was immaculate and large and overlooked the Square. Room service was great, and breakfast in the dining room the next morning was a pleasure. I have stayed in a lot of Philly hotels; this was the best.

Was this review helpful? Yes 2
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

The Rittenhouse is well suited for business with our prime locations and availability of amenities. We are very happy to see that you rank us #1 after staying at other area hotels and found our restaurant Lacroix to be particularly enjoyable. We wish you safe travels and look forward to seeing you back...whether for business or pleasure. More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 10, 2015

we chose this hotel because the other luxury hotels in the area did not have a spa...I wish the website or the reservation agent would have told us that the hotel is only 50% renovated...the rooms are quite dated...the lobby and other common area spaces are very nice and the staff could not have been friendlier. I think in order... More 

Was this review helpful? Yes 2
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

As you point out in your review, we lead with service and have significantly upgraded our product throughout with new guest rooms, our lobby, Cassatt Tea Room, Library Bar and spa all completely renovated in the last two years. We have additional plans to go deeper into all guest rooms this year and believe that you find us to be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

601 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (135)
Viewed
Room/suite (38)
Viewed
Dining (6)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (20)
Viewed
View from room (6)
Viewed
Family/play areas (1)
Viewed
3:37
Videos (4)
Viewed
Other (45)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (421)
Viewed
Amenities (96)
Viewed
City View King Room (30)
Viewed
City View King Room (Upper Level) (32)
Viewed
City View One Bedroom Suite (40)
Viewed
Park View King Room (32)
Viewed
Penthouse (66)
Viewed
Pool (9)
Viewed
Restaurants and Bars (26)
Viewed
Square View One Bedroom Suite (51)
Viewed
The Hotel (39)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Dining (8)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (1)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question