At first I was a bit skeptical about reserving a room here because of all the negative reviews, but I had such a good deal on pricing I thought I should just experience it for myself. The staff was very friendly and accommodating. I did not feel any hostility from them like the other reviewers. The place was just newly... more

The most annoying thing about this hotel was its relative inaccessibility and the strange layout of the street it is on (I think it was Franklin Boulevard?) According to the directions we had after inputting our address on the hotel's website, the hotel should have been on our left-hand side, but it was actually on our right-hand side, By the... more

Too much money to pay for inconveniences caused by hotel transitioning from Hilton to Sheridan: construction noise, etc. Decor: Furniture and design were redone, rooms do have a nice modular set up however elevators and other common areas were shabby. Customer service: Ranged from well meaning tho unknowledgeable to inconsiderate and unhelpful. I was given weekday/weekend rates when I made... more

We got a $79 deal on this hotel and the pics made it look amazing and touted the recent renovations. We got placed on the first floor (no privacy/view of parking lot) the first night in an empty hotel - we were happier when we got moved to the fourth floor the next night. The rooms were average size, the... more

We stayed at the Doubletree for a wedding. The hotel was clean and comfortable. The complimentary cookies are a nice touch and delicious! They were starting to renovate the hotel the day after we left. We stayed in a King with sofa, the room was large and the bed comfortable. Wifi was free and the connection was great, we didn't... more

Hi- I stayed at this hotel in June 07 and my experience was pretty positive. The room was very large, we had a king bed with a pull out; the room was clean and comfortable and hotel staff were nice. If you are coming to Philadelphia for the tourist experience, I would stay in one of the downtown hotels. But... more

Hotel is not like any Doubletree I have ever stayed at. Most are nice, but this one is outdated, old and in much need of improvemnent. Its obviously an attempted ronovation of an old hotel that they cut down the cost of the renovation drastically. The drians were slow to drain and had rings in the bathtub. The walls were... more

Hotel is in a not so convenient location. I'd sent written requests before hand which were not acknowledged. Room seemed as though someone had been in it for a short time, then was not turned over. Three of the four glasses were really dirty, I do not mean not thoroughly cleaned, I mean used and not cleaned. There was lot... more

I had trash from a previous guest still on the floor in my room! Tissue paper (yuck!) and an aspirin wrapper on the floor. I noticed these items when I checked in, but was too tired to deal with changing rooms or notifying the desk. The next morning I stopped by to notify managment but there was a line so... more