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All 82 Philadelphia hotels

Renaissance Philadelphia Airport

3.5 of 5 Hotel   |   500 Stevens Drive, Philadelphia, PA 19113
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Ranked #57 of 82 hotels in Philadelphia
A recent review
4 of 5 stars reviewed 2 weeks ago
lovescabs Clermont, Florida
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370 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Altoona, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

One positive is the people working there were very helpful and friendly. Another positive is the new fancy lobby. The lobby, however, hides an aging hotel. Room 932 has a tub that did not drain at all. A maintenance worker came and used a plunger for 15 minutes (I have video) and left water all over the wall and floor.... More

Was this review helpful? Yes 1
integrity_9, General Manager at Renaissance Philadelphia Airport, responded to this review

Dear Valued Guest, I have taken all your comments to heart and have shared them with the entire team. The engineering issues you mentioned have been addressed. We are additionally going through all guests rooms and instaling new drains to eleviate any future problems. Regarding the pool area, I too was equally as disappointed as we have staff assigned to... More

Clermont, Florida
Top Contributor
100 reviews 100 reviews
46 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Put up here for the night by the airline after a missed connection. Room was clean and comfortable. Front desk provided some basic toiletries on request. Aveda soaps and shampoos were appreciated. Room was very quiet. Decent by-the-glass wine list in the bar. Would consider staying here again if I was in the area. Only complaint is that we weren't... More

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Toronto, Canada
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Got stuck in phily overnight as the flight was canceled and this stay made it all better. rooms were great check in a breeze beds amazing slept good beds very comfortable shuttle and staff #1 would stay again in a heart beat redone nice lobby and all

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KY
Top Contributor
52 reviews 52 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just stayed one night here when our flight was canceled on our way home from the Caribbean. This is a really beautiful hotel and the staff is wonderfully friendly!!! We had a large group and they were able to happily accommodate us. The entry is so pretty, very modern and trendy, and has a very interesting multiple seating arrangements... More

Was this review helpful? Yes 1
Seattle, Washington
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is close to the airport and is still quite. Very basic interiors. Looks bit old and worn out carpets etc. Has 2 restaurants on site and there is no close by restaurants. Rates are very reasonable.

Was this review helpful? Yes 1
integrity_9, General Manager at Renaissance Philadelphia Airport, responded to this review

Dear Valued Guest, We appreciate your feedback. We did recently complete a full renovation of our public space and introduced our new bar concept "Dorseys". We are now working on a new internet system that will give our guests a state of the art WiFi option. Regarding the carpet, I am sure you are referencing the carpet in the corridors,... More

Conyngham, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent the night 8/31 due to a 550am flight to Detroit on my way to Prague Czech Republic. As always customer service was top notch. Checked in for the first time using mobile app. Worked well, no issues. Renovations completed and looks great.

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Portsmouth, New Hampshire, USA
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Very nice lobby like most hotels. Room was clean. Bed was comfortable, nice clean linens including bath supplies. Room did not quite meet the overall quality compared to other hotels at this tier. Shower had good, quick hot water and pressure. Individual cup coffee maker in room. But better yet the restaurant makes an excellent americano. Breakfast menu is pricey... More

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integrity_9, General Manager at Renaissance Philadelphia Airport, responded to this review

Dear Valued Guest, I wish to thank you for your comments regarding your recent stay. We will be sharing your feedback with all the staff. Regarding the updating of the guest rooms we are in the process of continuing to do so with a major upgrade to our internet system and new Cat-6 cabling. In the meantime as you pointed... More

Pooler, Georgia
Top Contributor
51 reviews 51 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 20, 2014

After they finished remodeling this hotel, it is a lot better. They have a decent bar now with some good food. This is an airport hotel though, so it isn't near anything like restaurants or fast food or shopping.

Was this review helpful? Yes 1
South Hamilton, Massachusetts
Contributor
20 reviews 20 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 12, 2014

I would probably give this hotel 3.5 stars if that was an option. I have stayed at other Renaissance hotels and this wasn't quite up to par with the others. On the positive side, you can tell the property has done some recent updates and had a trendier feel than most airport hotels. Room was clean and my King bed... More

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integrity_9, General Manager at Renaissance Philadelphia Airport, responded to this review

Dear Valued Guest, We appreciate your feedback and will do everything possible to address the good points you made. I understand that we have limitations regarding vacationing guests but I do wish to point out our indoor pool is one of the largest in the area. Additionally, we have a newly renovated fitness center with state of the art equipment.... More

Chicago, Illinois, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014

After an unexpected delay in PHL we arrived to the hotel at 5:30 am, the room was ready and clean and the staff was very professional. The hotel is very nice and close to the airport. On the other hand, the breakfast was too expensive for what it offered, and was not a good value. If you can, ask not... More

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Additional Information about Renaissance Philadelphia Airport

Address: 500 Stevens Drive, Philadelphia, PA 19113
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Philadelphia Airport 3.5*
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Also Known As:
Renaissance Philadelphia Airport Hotel Philadelphia
Philadelphia Renaissance

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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