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All 82 Philadelphia hotels

Renaissance Philadelphia Airport

3.5 of 5 Hotel   |   500 Stevens Drive, Philadelphia, PA 19113
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Renaissance Philadelphia Airport
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54%
Ranked #57 of 82 hotels in Philadelphia
A recent review
3 of 5 stars reviewed 1 week ago
Vinny0014 Pooler, Georgia
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363 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Pooler, Georgia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

After they finished remodeling this hotel, it is a lot better. They have a decent bar now with some good food. This is an airport hotel though, so it isn't near anything like restaurants or fast food or shopping.

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South Hamilton, Massachusetts
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would probably give this hotel 3.5 stars if that was an option. I have stayed at other Renaissance hotels and this wasn't quite up to par with the others. On the positive side, you can tell the property has done some recent updates and had a trendier feel than most airport hotels. Room was clean and my King bed... More

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integrity_9, General Manager at Renaissance Philadelphia Airport, responded to this review

Dear Valued Guest, We appreciate your feedback and will do everything possible to address the good points you made. I understand that we have limitations regarding vacationing guests but I do wish to point out our indoor pool is one of the largest in the area. Additionally, we have a newly renovated fitness center with state of the art equipment.... More

Chicago, Illinois, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After an unexpected delay in PHL we arrived to the hotel at 5:30 am, the room was ready and clean and the staff was very professional. The hotel is very nice and close to the airport. On the other hand, the breakfast was too expensive for what it offered, and was not a good value. If you can, ask not... More

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Chattanooga, Tennessee
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We try to stay at Marriott hotels wherever we go. And I can say that 95% of the ones we stay at are wonderful. That's why I really enjoy the Marriott brand. But this hotel is not in the 95%. We stayed here because we got a pretty good rate. The location is really not that bad- about 10 min... More

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integrity_9, General Manager at Renaissance Philadelphia Airport, responded to this review

Dear Valued Guest, We do apologize for not being able to offer you the stay you hoped for. I appreciate the favorable comments about the staff and cleanliness. I am disappointed that my team could not correct the Air Conditioning problem. Normally, our engineering team does well and is accountable. I will review this with them and correct the matter.... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We generally try to stay within the Marriott family for their rewards program, but we'll never stay @ any Renaissance again. The food was very good tho & you could get food @ the bar as late as 1:30. 1. Upon check-in, we were given the keys to a dirty room. We were promptly changed to a clean room. 2.... More

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integrity_9, General Manager at Renaissance Philadelphia Airport, responded to this review

Dear Valued Guests, I wish to apologize for your recent visit. We take great pride in our cleanliness and how our guests feel about our rooms. Each room goes through an inspection process. In the case of your experience we need to have done a better job noticing the shower liner as well the drain not working properly. I have... More

Denver, Colorado
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Renaissance is positioned by Marriott to be a premium brand. This hotel does not live up to the brand standards. Generally I felt no one on the staff really cared about the guests, like they wish they didn't have to interact with us. Stayed in July due to a cancelled flight. To start, they did not operate a sufficient number... More

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integrity_9, General Manager at Renaissance Philadelphia Airport, responded to this review

Dear Valued Guest, I first wish to let you know how sorry we are that we could not give you the experience you hoped for. I do wish to offer some insight to what was a challenging night for my staff. As you pointed out your flight was cancelled late in the evening, probably close to midnight. On this particular... More

Morristown, Tennessee
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall, this is a nice place to stay for this area. The rooms are a bit dated, but very clean and comfortable. The bed was very comfortable. There is a cook in the kitchen named Ron who made the omelets I have ever had in a hotel and I have been traveling year-round for 30 years. One of the better... More

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Alexandria, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 17, 2014

I was not impressed with our stay at the Philadelphia Renaissance Airport Hotel. We checked in late because our flight was canceled from Philadelphia to DC. The room we stayed in was dirty. I found belongings from prior guests and the bathroom tiles/grout had a nice brown tint from the mold. There were three good parts to our stay, though:... More

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integrity_9, General Manager at Renaissance Philadelphia Airport, responded to this review

Dear Valued Guest, I want to be able to apologize for the issues you had during your recent stay with us. We pride ourselves in having a great facility as well as a housekeeping team. We have recently hired several new associates that I fear may not have addressed your room in the standards I and the Renaissance brand sets... More

Warwick, Rhode Island
Contributor
19 reviews 19 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 4, 2014

Stayed here for a few nights and had a few issues. Check in was quick and efficient. Got to the room and did the typical check of the sheets and came across a small blood stain. Sheets were quickly replaced. The bathroom counter had a sag as if someone heavy sat on it and it was pulling away from the... More

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Gloversville, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2014

We were in town for a Philly game and stayed at this hotel. The hotel was clean and quiet. Could use a decor update, but it served its purpose at a reasonable price. Free breakfast was pretty basic, but tasted fine. Staff was pleasant.

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Additional Information about Renaissance Philadelphia Airport

Address: 500 Stevens Drive, Philadelphia, PA 19113
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Philadelphia Airport 3.5*
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Also Known As:
Renaissance Philadelphia Airport Hotel Philadelphia
Philadelphia Renaissance

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
351

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