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All 84 Philadelphia hotels

Hyatt Regency Philadelphia at Penn's Landing

4.0 of 5 Hotel   |   201 South Columbus Boulevard, Philadelphia, PA 19106 (City Center East)
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73%
Ranked #38 of 84 hotels in Philadelphia
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Ralph G Hawthorne, NY, United States
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891 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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English first
Hawthorne, NY, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Great place to stay when visiting Philly. Close to all the touristy places and down the block from Sugarhouse Casino. On the Delaware River so it has a pretty view. Great Bar and coffee (Perks). Great service as well.

Review collected in partnership with Hyatt Hotels

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Brookline, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The hotel has a location that is convenient to the historic district. Other than that, our experience was less than pleasant. Our room (#1105) smelled like dead fish and the hotel sent a person from the security team with a room freshener to fix it - but the chemicals were no match for the smell. Someone from engineering showed up... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Room was great as was the bed. I love that the regency offers a list in your room of items you can ask for to have or to borrow in case you forgot to pack something you needed. Very friendly staff and felt well taken care of by the bartender, concierge, doorman, etc. great location as well overlooking the water.

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you so much for providing your feedback regarding your recent stay at the Hyatt Regency Philadelphia Penn's Landing. I'm so happy that you enjoyed our beautiful location. I'm also happy to hear that our staff was able to take care of you and make it feel like you were home. I will certainly forward you feed back to our... More

Toronto
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great view from this place on the river side of the hotel or higher floors, great breakfast buffet and front staff, but house keeping needs some work. Some reddish mold around fixtures in the bathroom (easily taken care of) gum on the carpet (a wad), 5 days we stayed an no dusting, erratic towels (some day facecloths, others not or... More

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Renton, Washington, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed one night as we were traveling but so glad we picked this hotel for our stay in Philadelphia. Hotel is right in Penn Landing on the river, so great view. It's location was perfect as it was a very easy walk up to all the historic sites in downtown Philadelphia as well. Rooms are spacious and very... More

Review collected in partnership with Hyatt Hotels

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New York, NY
Top Contributor
212 reviews 212 reviews
35 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed 1 week ago

No valet parking attendant to take your car from you. One reservation person on duty when we arrived (1:30 pm) and a 15 minute wait until another person came out (on her own) to help deal with the waiting line. (She was terrific!). The first person appeared to take a passive-aggressive delight in watching the line of disgruntled guests grow!... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great staff and quality of hotel. A wonderful view of the river surrounding area. A very nice section of the city and short walk to many places to tour and find a wonderful selection of eating choices. Very clean and safe. The parking although additional was clean and seemed safe.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you so much for providing your positive feedback on your recent stay at the Hyatt Regency Philadelphia at Penns Landing. I'm so happy you enjoyed the great location and beautiful views our hotel has to offer. I'm thrilled to hear that the hotel staff was great and accommodating. I will forward you feedback on to our management team. We... More

Katonah, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The location was ideal, with plenty of fun activities, bars and restaurants within a pleasant walk. The room was very clean and spacious. The staff were attentive and caring. The overall value of this hotel is excellent

Review collected in partnership with Hyatt Hotels

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for expressing your positive feedbacks regarding our property at Philadelphia Penns Landing. We are grateful to hear that you definitely use the hotel again on future trip for its hospitality and excellent service, room cleanliness, attentive and caring staff. Your kind comments were forwarded to the Executive management at the hotel. Hope to welcoming you again in the... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We lost our guaranteed late arrival room because they overbooked. We even called the hotel in advance of our arrival. We had an exhausted one year old and there was nothing they could offer us at the hotel and we ended up getting back to New York at 1 am.

Was this review helpful? Yes 1
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for taking time to share your feedback regarding your recent experience with our hotel in Philadelphia Penn's Landing. I am sorry to hear that our management team failed to accommodate your reservation due to an oversold situation. It is not our policy to overbook our hotels or to displace guests who are booked with us and we apologize... More

reno, United States
1 review
5 of 5 stars Reviewed 1 week ago

hyatt provides 1st class service at nations first capitol. we enjoyed the hyatt during a rather busy time during our stay but the service with hyatt employees was consistent and reliable. the concierge can write upside down on a map as he provides intimate details about the city and where to go (and not go) which is nice.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for taking the time to share your positive comments regarding your recent stay at Hyatt. It is always a pleasure to hear that you were impressed by the excellent, efficient, consistent, and reliable customer service offered during your stay. Your appreciation was forwarded to the Executive management at the hotel. Hope to welcoming you in the near future.... More

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Additional Information about Hyatt Regency Philadelphia at Penn's Landing

Also Known As:
Hyatt Regency Philadelphia At Penn`s Landing Hotel Philadelphia
Hyatt Regency Philadelphia At Penn`s Landing Hotel
Hyatt Regency Penns Landing
Hyatt Regency Philadelphia Hotel
Hyatt Philadelphia
Philadelphia Hyatt
Hyatt Penns Landing Hotel
Address: 201 South Columbus Boulevard, Philadelphia, PA 19106
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Philadelphia
#19 Romantic Hotel in Philadelphia
#31 Business Hotel in Philadelphia
#34 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Philadelphia at Penn's Landing 4*
Official Description (provided by the hotel):
Waterfront property. Neo Modernist Highrise. ... more   less 
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