We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Regency Philadelphia at Penn's Landing

4.0 of 5 201 South Columbus Boulevard, Philadelphia, PA 19106
Hotel website
Hotel deals
Special Offer
Double Your Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hyatt Regency Philadelphia at Penn's Landing
Professional photos View all
Browse nearby
Hyatt Regency Philadelphia at Penn's Landing
Write a Review

1,236 reviews from our community

Traveler rating
    448
    476
    164
    95
    53
See reviews for
273
341
71
325
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1236)
  • Mar-May only
    (248)
  • Jun-Aug only
    (370)
  • Sep-Nov only
    (337)
  • Dec-Feb only
    (281)
All months
Columbia, MD
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

First, the check in clerk had no personality whatsoever. Got to the room and it was fine. The bathroom was dirty. There was grungy dirt around the door knob and drips of something down the front of the counter. When we checked out, we had Ms. Personality again. We had dinner at the hotel the night before and charged it... More 

Was this review helpful? Yes 1
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for taking your time to write this review for Hyatt Regency Philadelphia at Penn’s Landing. I am disappointed to hear that the bathroom was dirty, and that there were issues with your bill at checkout. I will be sure to forward this to executive management so that any future guests do not experience these issues. Best Regards, Annah... More 

Wilmington, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

The elevators don't work! They were either not working entirely, skipped floors, or were full when they opened. After waiting more than 15 minutes on several occasions, ended up walking down and up 18 flights. At check out, I ended up making a couple of trips up and down with luggage and a cooler. I've traveled to dance conventions and... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

If you book under another company other than Hyatt directly they may not grant your preferences. Asked for two double beds, We were given a king and one rollaway for my family of four. Asked for a water view received a view of a highway. They said they could not grant any requests due to the fact that my reservation... More 

Was this review helpful? Yes 1
Hockessin, Delaware
Top Contributor
54 reviews 54 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Hyatt over the weekend with my tween daughter as part of a large dance workshop taking place on the Ballroom level of the hotel. We attended the same event in Jan. 2014 and had issue after issue: waiting past 3 pm to check in, long waits for food service and clueless staff members. The customer experience... More 

Was this review helpful? Yes
Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed there because we had a wedding in Philadelphia and all the guests stayed at the Hyatt. It's a great hotel, comfortable beds, lots of open areas for groups, and a great shuttle service that took people all over Philly.

Was this review helpful? Yes
HyattGuestRelations, Hyatt Guest Services at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Delighted you enjoyed our comfortable beds and your stay at Hyatt in Philadelphia with other friends attending the wedding. I’m glad you got to explore our beautiful city with the help of the shuttle service. Hope to see you again the next time you’re in the area. Lois M Hyatt Guest Services More 

1 review
1 of 5 stars Reviewed 1 week ago

The room was dirty and the food both at the Keating restaurant and lobby store were absolutely horrible. Not to mention the prices they charged. I was better off going to McDonalds. Not only was our room dirty, but the prices they charge for the parking was outright ridiculous. I was better off staying in New York City for those... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 1 week ago via mobile

This is a nice hotel in Philly but we had some major issues. We were staying there for a wedding and originally scheduled our stay for three nights. We then found out we only needed one night. Called the CS number and canceled the other 2. The CS rep said we only had one night scheduled. I knew that was... More 

Was this review helpful? Yes
Bergen County,NJ
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay very much. All staff members were helpful, courteous and pleasant. And the view from our room on the 14th floor was truly spectacular. All in all we had a very positive and memorable experience.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattGuestRelations, Hyatt Guest Relations at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for sharing your positive feedbacks regarding your recent stay at Hyatt Regency Philadelphia at Penn's Landing. We are very pleased to hear you had an overall very positive and memorable experience: from the friendly, helpful and pleasant staff to the spectacular room view. Your kind comments were forwarded to the Executive management at the hotel. Hope to welcoming... More 

Taipei, Taiwan
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

It was my first time to stay in a Hyatt property. This hotel obviously targets business travelers more for it has an efficient but slightly colder feeling. The room was spacious and clean, but it came with no surprise. Pretty standardized except for a small coffee machine and an iphone dock (which, unfortunately, was not working for me.) What really... More 

Was this review helpful? Yes 1
Nassau, New York
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in on 12/23/14 was quiet. Front desk person could not find a bellman to help us with luggage, so he just did it himself. He was not going to have us wait. Staff was excellent, courteous and attentive. The restaurant and wait staff were great as well. We have been coming to this hotel for years and will continue... More 

Was this review helpful? Yes
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

That front desk rep is a perfect example of the hospitality we wish to exude always. So happy you were able to enjoy the unusually high December temps on Penn's Landing with Hyatt Regency. Thank you for your continued support of the property! Regards, Tori H- Guest Relations More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hyatt Regency Philadelphia at Penn's Landing? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Philadelphia at Penn's Landing

Address: 201 South Columbus Boulevard, Philadelphia, PA 19106
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Philadelphia at Penn's Landing 4*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hyatt Hotels Corporation, Travelocity, BookIt.com, Despegar.com, Hotels.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Hyatt Regency Philadelphia at Penn's Landing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Philadelphia At Penn`s Landing Hotel Philadelphia
Hyatt Regency Penns Landing
Hyatt Regency Philadelphia Hotel
Hyatt Philadelphia
Hyatt Penns Landing Hotel
Hotel Style:
#8 Best Value Hotel in Philadelphia
#13 Luxury Hotel in Philadelphia
#20 Romantic Hotel in Philadelphia
#27 Business Hotel in Philadelphia
#30 Family Hotel in Philadelphia

460 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (220)
Viewed
Room/suite (69)
Viewed
Bathroom (22)
Viewed
Hotel & grounds (29)
Viewed
View from room (55)
Viewed
Dining (1)
Viewed
Pool/beach area (6)
Viewed
Other (38)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (225)
Viewed
Amenities (36)
Viewed
City View Corner King Room (24)
Viewed
Pool (9)
Viewed
Restaurants and Bars (30)
Viewed
The Hotel (36)
Viewed
VIP Suite (41)
Viewed
Waterfront Double Room (25)
Viewed
Waterfront King Room (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Dining (1)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay