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All 84 Philadelphia hotels

Hyatt Regency Philadelphia at Penn's Landing

4.0 of 5 Hotel   |   201 South Columbus Boulevard, Philadelphia, PA 19106 (City Center East)
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Hyatt Regency Philadelphia at Penn's Landing
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Ranked #38 of 84 hotels in Philadelphia
Certificate of Excellence 2013
A recent review
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886 people have reviewed this hotel

Traveler rating
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    63
    43
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
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English first
New York, NY
Top Contributor
211 reviews 211 reviews
35 hotel reviews
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

No valet parking attendant to take your car from you. One reservation person on duty when we arrived (1:30 pm) and a 15 minute wait until another person came out (on her own) to help deal with the waiting line. (She was terrific!). The first person appeared to take a passive-aggressive delight in watching the line of disgruntled guests grow!... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great staff and quality of hotel. A wonderful view of the river surrounding area. A very nice section of the city and short walk to many places to tour and find a wonderful selection of eating choices. Very clean and safe. The parking although additional was clean and seemed safe.

Review collected in partnership with Hyatt Hotels

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Katonah, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The location was ideal, with plenty of fun activities, bars and restaurants within a pleasant walk. The room was very clean and spacious. The staff were attentive and caring. The overall value of this hotel is excellent

Review collected in partnership with Hyatt Hotels

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for expressing your positive feedbacks regarding our property at Philadelphia Penns Landing. We are grateful to hear that you definitely use the hotel again on future trip for its hospitality and excellent service, room cleanliness, attentive and caring staff. Your kind comments were forwarded to the Executive management at the hotel. Hope to welcoming you again in the... More

New York City, New York
1 review
1 of 5 stars Reviewed 3 days ago NEW

We lost our guaranteed late arrival room because they overbooked. We even called the hotel in advance of our arrival. We had an exhausted one year old and there was nothing they could offer us at the hotel and we ended up getting back to New York at 1 am.

Was this review helpful? Yes 1
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for taking time to share your feedback regarding your recent experience with our hotel in Philadelphia Penn's Landing. I am sorry to hear that our management team failed to accommodate your reservation due to an oversold situation. It is not our policy to overbook our hotels or to displace guests who are booked with us and we apologize... More

reno, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

hyatt provides 1st class service at nations first capitol. we enjoyed the hyatt during a rather busy time during our stay but the service with hyatt employees was consistent and reliable. the concierge can write upside down on a map as he provides intimate details about the city and where to go (and not go) which is nice.

Review collected in partnership with Hyatt Hotels

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for taking the time to share your positive comments regarding your recent stay at Hyatt. It is always a pleasure to hear that you were impressed by the excellent, efficient, consistent, and reliable customer service offered during your stay. Your appreciation was forwarded to the Executive management at the hotel. Hope to welcoming you in the near future.... More

Falls Church, Virginia
Top Contributor
65 reviews 65 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel has nice views of the Delaware River and Camden, New Jersey but is a bit removed from downtown Phil. Still, if you like to walk, it has great access to the East end of South Street and the restaurant area surrounding it. The hotel itself is comfortable and generally very quiet if you get a riverside room. Ask,... More

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for taking the time to share your positive comments regarding your recent stay at the Hyatt Regency Philadelphia Penns Landing. It is always a pleasure to hear that you enjoyed your stay and you will come back when you are in the area for it is nice views of the Delaware River and Camden, NJ and its great... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had our wedding at Cescaphe Ballroom and we created a room block at the Hyatt Regency. The hotel location was great and easy for out of town guests to find. The service was excellent especially leading up to the big day. Our room block was handled by Ashley and she was so helpful throughout the planning process. We booked... More

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HyattGuestRelations, Guest Relations Manager at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for taking the time to provide your feedback from your stay! First I would like to congratulate you on your wedding and thank you for deciding to share such a special day with us. I am so glad that the wedding arrangements before and during the wedding went smoothly. That was really nice of the hotel to get... More

Astoria, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for only a few hours. Front desk staff was welcoming and understanding when we had to check out early due to sudden illness. Self parking is a bit pricey(would have been 30 for the night). We were only there for two hours and had to pay 16. Bed was comfy and room was spacious(corner room, city view)

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HyattGuestRelations, Guest Relations Manager at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for taking the time to provide your feedback regarding your stay. I hope you are feeling better now. I am glad that the hotel staff made your stay enjoyable and that you found the hotel to be comfortable. I hope we see you welcome you back soon. Thank you. Belinda M, Guest Relations Associate More

Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice hotel on the river. Within walking distance of most major historical attractions. There are several historic ships within minutes of the hotel. Easy travel to I-95 and the Airport. Room was a little noisy due to the proximity to the highway. Good internet speed, but you will pay if you are not a gold rewards member. Parking is easy... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for taking the time to share your positive comments regarding our staff at the reception. It is always a pleasure to hear that you were impressed by the excellent and efficient service offered during your stay. Also, I am glad to hear that you enjoyed our corner guestroom and our breakfast/food in general. Your appreciation was forwarded to... More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A great room in a very good hotel. I benefited greatly from a corner room with lots of light and a good view. Very reasonably priced breakfast and good food. The reception staff were efficient and friendly and janitorial help excellent!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for taking the time to share your positive feedback regarding our staff and their excellent customer service provided during your stay. Also, it is always a pleasure to hear that you will recommend this property to others for its style, excellent service, and its great cuisine. Your appreciation was forwarded to the Executive management at the hotel. Hope... More

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Additional Information about Hyatt Regency Philadelphia at Penn's Landing

Also Known As:
Hyatt Regency Philadelphia At Penn`s Landing Hotel Philadelphia
Hyatt Regency Philadelphia At Penn`s Landing Hotel
Hyatt Regency Penns Landing
Hyatt Regency Philadelphia Hotel
Hyatt Philadelphia
Philadelphia Hyatt
Hyatt Penns Landing Hotel
Address: 201 South Columbus Boulevard, Philadelphia, PA 19106
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Philadelphia
#31 Business Hotel in Philadelphia
#33 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Philadelphia at Penn's Landing 4*
Official Description (provided by the hotel):
Waterfront property. Neo Modernist Highrise. ... more   less 
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