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Hyatt Regency Philadelphia at Penn's Landing

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201 South Columbus Boulevard, Philadelphia, PA 19106
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Hyatt Regency Philadelphia at Penn's Landing
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Hyatt Regency Philadelphia at Penn's Landing
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1,263 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chesterfield, Virginia, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars NEW

I traveled to the Hyatt Regency Philadelphia at Penn's landing on February 21, 2015 with my boyfriend, my sister, and my sister's boyfriend. I traveled from Richmond, VA and they; Albany, NY. First off let me say I've only visited Philly once circa 8 years ago and at that time also stayed at the Hyatt. This time, we managed to... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was here for a conference. From the moment I walked In the care and attention to detail was evident. My interaction with all levels of staff - even with an off duty doorman - was welcoming. Great view.

Was this review helpful? Yes 1
Mechanicville, New York
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Whether in Chennai India or Raleigh NC, Hyatt is THE place for me! As always, greeted by name by nearly the entire staff, treated extra special even though I'm just an average guy, the property, rooms, lobby, elevators, and dining establishments were all 150% clean and beautiful. Hyatt is one of the ONLY places I can guarantee myself to be... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW

From the moment I arrived staff was excellent and professional. I stayed on the 20th floor. Great view and accommodation. Breakfast staff, front desk and valet went over and beyond. Just had one mishap with the reception staff that seats you for breakfast where I had to wait 10 mins while she talked to staff in back before waiting staff... More 

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Aylesbury, United Kingdom
Top Contributor
93 reviews 93 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for a single night on a business trip. The room was warm (it was -15F outside) and comfortable, the bathroom clean and tidy, but the shower was weak. Every single member of staff I spoke with was friendly and helpful all the time. The quality of the wifi throughout the property was good. Also it... More 

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Nicholson
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

We always stay here whenever we go to a concert at the Susquehanna Bank Center. It's convenient to stay here and take the ferry over and back. Rooms are nice, front desk staff is friendly and as helpful as they can be. The food in the restaurant is overpriced for the quality and quantity of food you get. Every time... More 

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for your feedback regarding Hyatt Regency Philadelphia at Penn’s Landing I am happy our staff and location were so accommodating during your stay. I’ll be sure to forward your feedback on the bar to management. I hope that you have the opportunity to return in the future. Best Regards, Annah E. More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

I am a frequent traveler and sadly, do not usually respond to post-stay surveys. However, my recent stay at this hotel demonstrated the BEST customer service that I have experienced in a very long time. Front desk remembered my name each day, ready to assist whenever needed and on an on. Unbelievable!

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HyattGuestRelations, Hyatt Guest Relations at Hyatt Regency Philadelphia at Penn's Landing, responded to this review

Thank you for sharing your positive feedbacks regarding your recent stay at Hyatt Regency Philadelphia at Penn's Landing. We are very pleased to hear that you received the BEST customer service that you ever experienced in a very long time. Your kind comments were forwarded to the Executive management at the hotel. Hope to welcoming you again in the near... More 

Stamford, United States
1 review
1 of 5 stars Reviewed 1 week ago

I would strongly urge one to consider another hotel chain or facility until Hyatt renovates this Penn's Landing Hyatt Regency ... it is tired, the rooms are over extended in their life (as in worn beds, worn linens, worn towels, etc) and the restaurant needs a management upgrade that understands the customers satisfaction should be the #1 priority ... seating... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Laguna Niguel, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here for a business meeting and the rooms were older. I've heard the hotel is changing hands and it seemed that some of the staff may be leaving as their attitudes were not up to Hyatt standards.

Was this review helpful? Yes 4
New York, NY
Contributor
13 reviews 13 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

I am diamond member of Hyatt. Because I get to travel all the time - I get to see all kinds of hotels. We stayed here for one night on a cold Sunday evening in February. The Hyatt was a clean hotel, (as expected) with better than average views, better than average space and decent service (as expected). The check... More 

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Additional Information about Hyatt Regency Philadelphia at Penn's Landing

Address: 201 South Columbus Boulevard, Philadelphia, PA 19106
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Philadelphia at Penn's Landing 4*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hyatt Hotels Corporation, Travelocity, BookIt.com, Despegar.com, Priceline, Hotels.com, Hotwire, TripOnline SA, Odigeo and Tingo so you can book your Hyatt Regency Philadelphia at Penn's Landing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Philadelphia At Penn`s Landing Hotel Philadelphia
Hyatt Regency Penns Landing
Hyatt Regency Philadelphia Hotel
Hyatt Philadelphia
Hyatt Penns Landing Hotel
Hotel Style:
#8 Best Value Hotel in Philadelphia
#13 Luxury Hotel in Philadelphia
#20 Romantic Hotel in Philadelphia
#30 Business Hotel in Philadelphia
#32 Family Hotel in Philadelphia

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