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Crowne Plaza Philadelphia West

3.5 of 5
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4010 City Avenue, Philadelphia, PA 19131
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Crowne Plaza Philadelphia West
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Ranked #56 of 83 Hotels in Philadelphia
A recent review
4 of 5 stars Reviewed July 18, 2012
Lisa M Palmyra, Virginia
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425 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Philadelphia West
See the most recent reviews
Palmyra, Virginia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 18, 2012

My son was very ill when we stayed at this stay at the Crowne Plaza Philadelphia WEst on City Ave. The hotel was very nice to let us stay in our room since we had to extend our stay. A housekeeper by the name of Jahmeya Ward was exceptionally nice and caring as she cleaned our room, She did a... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2012

Dean, at the front desk, was wonderful!!! He turned what could of been a nightmare into a wonderful experience!! Thank you again! You deserve a Raise!

Was this review helpful? Yes 1
Grove City, Ohio
Contributor
11 reviews 11 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 15, 2012

I booked this hotel through Hotwire for my family’s Philadelphia trip because I couldn’t find a better deal on Priceline (my favorite way to book hotels) for this particular week. It turned out to be OK. Not great, not terrible, just OK. Pros: -Location. The number 44 bus stops just 100 yards from the hotel entrance. The buses run every... More 

Was this review helpful? Yes 4
1 review
3 of 5 stars Reviewed July 15, 2012

We really like this hotel, we are comming back in August. Cant wait

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Verona, NJ USA
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed July 13, 2012

Had to stat in the area for a Philla. Univ program. Rooms are clean, but the place is need of an decor upgrade. Try not to stay on the lower floors near the entry of the building. At times it could be noisy. Lobby furniture is in need of replacement, looks to be over used and dirty. Staff is very... More 

Was this review helpful? Yes 3
Top Contributor
117 reviews 117 reviews
111 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed July 2, 2012 via mobile

This has to be the oldest crown plaza I've ever stayed at. The room was nice and chilled, beds were comfortable. Bathroom could of used a little more elbow grease (black mold on floor tiles). Im not sure if I would return. I found the hotel to be a little depressing.

Was this review helpful? Yes 1
NYC
Contributor
15 reviews 15 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 26, 2012

We found this hotel on Hotwire. There is free parking and free wi-fi, which are nice to have. The room was fine, too, and the pool was quite roomy and there was a separate hot tub as well. The incidentals, however, can add up. There is a $10 charge for a fridge, which is somewhat reasonable. But a roll-a-bed is... More 

Was this review helpful? Yes 2
Freehold, New Jersey
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed June 24, 2012

This was a very good overnight stay for my family. We booked 2 rooms for a party of 7 that included full-breakfast the following morning. The overall value was excellent for a hotel in a major US city. The reason for the 4 instead of a 5 was not caused by the hotel itself. Unfortunately, management can't always control who... More 

Was this review helpful? Yes 2
London, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 24, 2012

We stayed here for 7 nights on our honeymoon and found the staff very helpfull and friendly, also no problems with the room as it was clean and tidy, with virtually no disturbances throughout the week. The hotel is slightly out of the city centre but this dosn't pose a problem as the hotel provides an excellant free shuttle service... More 

Was this review helpful? Yes 3
coventry uk
Top Contributor
118 reviews 118 reviews
46 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed June 22, 2012

Got this hotel last minute from Hotwire at a great rate. Plenty of free parking, Jack the Bell Man was really friendly and helpful. So was the gentleman on reception, nothing was too much trouble. The hotel had a lovely pool and bar. Had a lovely comfortable room with plenty of tv channels and a nice well quipped bathroom. Internet... More 

Was this review helpful? Yes 2
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