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Embassy Suites Philadelphia - Center City

GreenLeadersBronze level
3.5 of 5
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1776 Benjamin Franklin Pkwy, Philadelphia, PA 19103
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Embassy Suites Philadelphia - Center City
Best prices for: 1 room 1 guest
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Ranked #50 of 83 Hotels in Philadelphia
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Alick L W. Haven, United States
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1,264 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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W. Haven, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

From the Gentleman who welcomed me upon my arrival, to the young ladies at the counter who not only made me feel welcomed, but made sure that all my questions were answered - I can truly say that this created a good feeling about the hotel even before I got to the elevator. Talk about looking at the building from... More 

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Chapel Hill
Top Contributor
59 reviews 59 reviews
50 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location of this place was the main positive. It was very convenient for going to the museums, a 20 minute walk to the convention center. Otherwise, this place was a bit disappointing, not your typical Embassy Suites. The rooms themselves were typical in that there was nice space, especially the living room area. Otherwise, there was not the usual... More 

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Houston, Texas, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I have just visited Philladelphia, attending a meeting, and I stayed at the Embassy Suites at Center City. I was in a two room suite with spacious living room, small kitchen, dinning area and a comfortable bedroom. The room had a balcony facing the Cathedral and Benjamin Franklin Pkwy and from where you can see the Art Museum. It is... More 

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San Antonio TX
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I learned that this Embassy Suites used to be an apartment building and it shows. I guess it's an octagon, with a couple of "suites" around an elevator, vertically. It's a tall building, though (26 floors or more?) and even with 3 elevators, the wait for elevator is something you need to factor into your timeline, if you are on... More 

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Philadelphia, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Suite was just huge! Biggest suite rooms that I have ever stayed at. Breakfast was super. I had a made to order omelette. Unfortunately there were elevator problems the last day. One of the three elevators was out and there was a bit of a wait to check out the last day.

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Senior Contributor
42 reviews 42 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for a few days to visit the museums. The hotel was clean and comfortable. The staff were very pleasant and helpful. The manager's cocktail hour was a nice way to catch our breath for a few minutes between sightseeing and dinner. It's not a high-end hotel but the location was great for the museums and downtown. I... More 

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Cambridge U.K.
Top Contributor
62 reviews 62 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly front of house staff. Large apartments. Breakfast buffet and managers' reception both in the good tradition of Embassy Suites. Walking distance to art galleries etc. quite an old building but good value for city centre.

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West Orange, United States
1 review
3 of 5 stars Reviewed 1 week ago

Location was very good. Right next to Franklin Institute. Rooms were good. There are only 3 elevators for 26 floors so getting in and out of hotel took longer than it should. The breakfast buffet was overcrowded and not maintained well.

Review collected in partnership with Embassy Suites Hotels

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jamesernie, Manager at Embassy Suites Philadelphia - Center City, responded to this review

Stephanie R, thank you for taking the time to give us your valuable feedback on your most recent stay at the Embassy Suites Center City Hotel. I am glad you enjoyed our supreme location with walkable attractions and restaurants in the area. We do have 3 elevators and when our hotel is sold out the wait time can be longer... More 

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a long weekend with 2 kids while visiting family nearby. Rooms are great setup for a family, with a large living area with pull out couch, plus a bedroom with a king bed. Room is a little dated and a tad bit worn, but clean and perfectly serviceable (especially for what you can expect for $200/night),... More 

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jamesernie, Manager at Embassy Suites Philadelphia - Center City, responded to this review

Thank you for choosing to stay at the Embassy Suites Center City Philadelphia. I am glad you enjoyed your guest suite during your long weekend in the city. I did read your comments about our elevators. Please except my apologize for your extend wait period trying to get an elevator. We are continuing to work on this area of opportunity... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Upon arrival, the front of the hotel was full of cars. Gabrielle(Valet) was professional & respectful. When we were checked in the front desk agent Kes was also kind, and helpful. Kudos to them both!!! Thank you! Unfortunately our room was not up to par, we were unlucky in getting a room on a low floor on the busy side... More 

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jamesernie, Manager at Embassy Suites Philadelphia - Center City, responded to this review

Thank you for taking the time to recognize our team members. I do apologize if your experience was not a pleasurable one. Our goal is for our guests to have a great stay while in Philadelphia. I do understand how the city noise can be a disturbance if you are not use to hearing it all the time. We do... More 

Hotel Review Summarization

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