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All 83 Philadelphia hotels

Embassy Suites Philadelphia - Center City

3.5 of 5 Hotel   |   1776 Benjamin Franklin Pkwy, Philadelphia, PA 19103
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Ranked #50 of 83 Hotels in Philadelphia
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A recent review
5 of 5 stars reviewed 2 days ago
Joel G
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1,109 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Great for traveling with kids! The fact that all rooms are suites and cost no more than a regular room in different hotel is great! A bit run down but worth the money when it's not over $300. Elevators are amazing and confusing :)

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Merrillville, Indiana
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Brief: Big bang for your buck, but there are some sacrifices... depends on your own preferences, you'll prob LOVE or hate the hotel. If E.S. just painted and CLEANED the carpets, they could raise the rates $30/nt. Pros: Location, Location, Location - city views are GREAT Service is EXCELLENT, all staff was so warmly genuine and professional (wow) proactively offered... More

Was this review helpful? Yes 1
Wappingers Falls, New York
Top Contributor
166 reviews 166 reviews
13 hotel reviews
100 helpful votes 100 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Right in the middle of many museums and walking distance to tourist attractions, this hotel has some pluses, but the minuses outweigh the pluses. If you are driving into Philly, it is difficult to get into the hotel, you have to go around block, you can't turn directly into it. The area to unload the car is small, only holding... More

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ESPGM, General Manager at Embassy Suites Philadelphia - Center City, responded to this review

Thank you for taking the time to share your feedback regarding the Embassy Suites Center City hotel. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have addressed... More

Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here with my husband last weekend to attend a wedding near by. The couple chose this hotel to have their out of town guest stay at and with my husband being a Diamond member and us being well versed in Hilton hotels we though we would give it a try despite the unfavorable reviews. The location is ideal,... More

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Contributor
16 reviews 16 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Ok, I'll agree that the hotel has some mileage on it, and perhaps not as nice as the average Embassy but it's not as bad as some of the reviews lead you to believe. No major complaints with the cleanliness of the facility... I had to stay in a smoking room because all other rooms taken, but the room didn't... More

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ESPGM, General Manager at Embassy Suites Philadelphia - Center City, responded to this review

Thank you for posting your feedback regarding your most recent stay at the Embassy Suites Center City hotel. I’m sorry we did not meet your expectations as a typical Embassy Suites hotel. Thank you for noticing how clean the hotel was, our team takes extra pride ensuring the hotel is very clean to offset the age of the facility. Please... More

Arlington, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My SO and I wanted a place near Philadelphia's great art museums. This one is really close. It isn't perfect, but it's perfectly fine. Lots of space in a genuine two room suite. The staff is still a little inexperienced, but they are without exception sweet and helpful people. The spacious balcony and the included breakfast were valuable added amenities.... More

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Suffolk, Virginia
Top Contributor
77 reviews 77 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Huge room space, larger than normal breakfast, excellent location for seeing everything in the city. We were there for Drexel Family weekend but walked to the theater, Liberty bell, museums and more. While I don't like the design of the hotel it was excellent for an elderly person - almost no walking to get to rooms. The hotel is an... More

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DC
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

My kids and I spent two nights at this Embassy Suites. The space nicely met our expectations and the Breakfast was fantastic. The hotel is in a great location and we had views of the Philadelphia Museum of Art and City Hall from our rooms. I say rooms because we moved after discovering our heater was inoperable. This matter was... More

Review collected in partnership with Embassy Suites Hotels

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Bridgewater, New Jersey
Top Contributor
175 reviews 175 reviews
30 hotel reviews
127 helpful votes 127 helpful votes
1 of 5 stars Reviewed 1 week ago

The un-imaginable had happened with our recent hotel stay. When we attempted to open our assigned room at 10:30 pm, guess what, there were other guests at the same room already. Needless to say, he was very upset, we were shocked. When we talked to the front desk, she was rather nonchalant and offered no apology. She simply gave us... More

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ESPGM, General Manager at Embassy Suites Philadelphia - Center City, responded to this review

Thank you for taking the time to share your experience about your recent stay at the Embassy Suites Center City. Please accept our sincerest apologies for any aggravation or inconvenience you experienced. Please accept our sincerest apologies for the poor first impression; you should not have had to experience this hassle upon check-in. Please rest assured that we have addressed... More

San Francisco, California
1 review
1 of 5 stars Reviewed 1 week ago

The place is a dump. Everything was stained in the living area: carpet, chairs & coach. We had serious second thoughts about touching any fabric in the room. Bathtub was never cleaned, found a long hair in it, probably because it wouldn't drain well. We were put in a very smelly, smoking room against our request. The AC was louder... More

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ESPGM, General Manager at Embassy Suites Philadelphia - Center City, responded to this review

Thank you for taking the time to share your experience about your recent stay at the Embassy Suites Center City hotel. I am so sorry you found your room cleanliness unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean;... More

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Hotel Summarization (Beta)

What travelers say

  • Art museum(7)
  • Happy Hour(7)
  • TGI Friday(6)
  • Very good(6)
  • Room are huge(4)
  • Benjamin Franklin parkway(3)
  • Free breakfast(3)

Additional Information about Embassy Suites Philadelphia - Center City

Address: 1776 Benjamin Franklin Pkwy, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Philadelphia - Center City 3.5*
Number of rooms: 288
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Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites

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