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All 84 Philadelphia hotels

Embassy Suites Philadelphia - Airport

3.5 of 5 Hotel   |   9000 Bartram Avenue, Philadelphia, PA 19153
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Ranked #47 of 84 hotels in Philadelphia
A recent review
4 of 5 stars reviewed 2 days ago
Peter H Barnegat, New Jersey
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533 people have reviewed this hotel

Traveler rating
    186
    141
    88
    70
    48
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177
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • German first
  • Italian first
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  • Any
English first
Barnegat, New Jersey
Senior Contributor
30 reviews 30 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed overnight, the room was clean except for a spot on the carpet. Breakfast is free with a wide selection of food. They also have a free happy hour from 5 to 7. The staff is very friendly and helpful.

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Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Let me start by saying that the front desk staff was excellent and seemed to understand customer service. Unfortunately, that could not make up for the run down condition of the hotel. The walls were thin and we could hear the 'activities' of our next door neighbor. There were groups of teens staying at the hotel and they were running... More

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Jacksonville, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

After US Airways screwed up twice in less than 24 hours, and we let them know about our experience at Days Inn, they comped us a night at Embassy suites. This is a very nice hotel: Good customer service, excellent rooms and amenities--especially for exhausted travelers. Everyone, from the front desk to the floor staff, were courteous and helpful. After... More

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Philadelphia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice place to go I wish I could've stayed longer. These suites where roomy and the beds comfortable - which is typical of the Embassy Suites chain. The staff was really nice and pleasant. The airport van driver was especially pleasant. He didn't seem to mind at all the my 3 year old grandson needed to go the bathroom at... More

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bswales, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

On behalf of the Embassy Suites Philadelphia International Airport, I wanted to thank you for taking the time to provide us your feedback about your recent stay. Your thoughtful response about your visit is very much appreciated. To hear that you felt we offered you the same comforts as home really made us feel good about our mission to deliver... More

Rochester, Minnesota
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

When we first arrived on April 9th, mid afternoon, it appeared all but one person (Eric) did not know the full scale of operating a client driven hospitality business. I was the first to arrive off of the airport shuttle and the last to finish up business. I had no extra requests, business as usual, walk in, get my keys,... More

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bswales, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

I appreciate you taking the time to share your experiences about your stay at the Embassy Suites Philadelphia Airport. I am extremely disappointed to hear that your stay was not exceptional. We take pride in our efforts to provide the very best in hospitality. Please accept my apologies for the various issues that you encountered. This lack of service is... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I would like to say a special thanks to frank flowers and elizabeth from resteraunt staff my cousin her daughter my daughter and my self had a great time at the embassy suites by the philadelphia airport on bartram ave we stay on april 5th till april 6th for my daughters 5th birthday first time sleep over where she enjoyed... More

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bswales, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

On behalf of the Embassy Suites Philadelphia International Airport, I wanted to thank you for taking the time to provide us your feedback about your recent stay. Your thoughtful response about your stay is very much appreciated. I am glad we delivered excellence in hospitality and that we were able to make your special day a memorable one! Thank you... More

East Haven, United States
1 review
5 of 5 stars Reviewed 1 week ago

Came to this hotel for training the next day. Overall, the service was phenomenal with only one big drawback - the dinner I got was not at all what I was expecting for the price. I probably could've prepared the same quality meal with supplies from Walmart. Other than that, stay at this hotel! You'll be glad you did!

Review collected in partnership with Embassy Suites Hotels

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bswales, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

On behalf of the Embassy Suites Philadelphia International Airport, I wanted to thank you for taking the time to provide us your feedback about your recent stay and for your 5 star review! Your very detailed and thoughtful response about your stay is very much appreciated. I am glad that you enjoyed our friendly service, but I apologize that you... More

Lake City, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Overall, I had a very good experience with this hotel. The room was clean, aside from some dust here and there. The service was also very good and helpful with anything we needed. I was also very impressed with the quality of the food, and was the best I have ever eaten at a hotel!

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bswales, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

On behalf of the Embassy Suites Philadelphia International Airport, I wanted to thank you for taking the time to provide us your feedback about your recent stay and for your 5 star review! Wow! Your very detailed and thoughtful response about your stay is very much appreciated. I am glad that you enjoyed our friendly staff and the quality of... More

Ocean County NJ
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let start off by saying I am a diamond member. Room 111 is fealthy. The bed room has a giant red stain in the carpet. I am afraid to walk on the carpet. The front room has a huge conferance table no couch. The carpeting in the whole room is worn out and discusting. So far the bed is ok... More

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bswales, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

Thank you for your feedback and for sharing your experiences about your stay at the Embassy Suites Philadelphia International Airport. We take great care to clean and inspect every guest room to ensure our high standards are adhered to prior to guest occupancy and I apologize that this did not occur and you encountered issues with the carpet and the... More

Colorado Springs, Colorado
1 review
2 of 5 stars Reviewed 2 weeks ago

Very old for an Embassy Suites; in need of refurbishing. Had terrible night on a very lumpy mattress. Was worse than the sofa bed. Food was great and service was wonderful but the room fell very short of expectations.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
bswales, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

Thank you for your feedback and for sharing your experiences about your stay at the Embassy Suites Philadelphia International Airport. It is through thoughtful feedback such as yours that will allow us to make improvements to our facility and operation. It is gratifying to hear that you appreciated our food quality and friendly and accommodating staff. However, I am sorry... More

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Additional Information about Embassy Suites Philadelphia - Airport

Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Address: 9000 Bartram Avenue, Philadelphia, PA 19153
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Family Hotel in Philadelphia
#40 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Philadelphia - Airport 3.5*
Official Description (provided by the hotel):
All suites hotel conveniently located one mile from Philadelphia International Airport, with easy access to I-95, I-76, I476 and the New Jersey Turnpike. 5 minutes to PPL Park home of pro soccer and the Philadelphia Union. 8 minutes from Harrah's Casino in Chester, PA. ... more   less 
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