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Embassy Suites Philadelphia - Airport

3.5 of 5 9000 Bartram Avenue, Philadelphia, PA 19153
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Embassy Suites Philadelphia - Airport
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Embassy Suites Philadelphia - Airport
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741 reviews from our community

Traveler rating
    263
    217
    117
    91
    53
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247
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois, Usa
1 review
3 of 5 stars Reviewed 2 days ago NEW

Hotel lobby is very dark and not inviting; van service isn't reliable; food service quality and variety in the evening is poor; very limited exercise equipment; reception desk staff tries hard to be helpful; location is poor except for people having busiiness with companies located near the airport

Review collected in partnership with Embassy Suites Hotels

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Pennsylvania
Top Contributor
87 reviews 87 reviews
42 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here when I had an early morning appt. in the city and we expecting snow. The staff was extremely helpful and very friendly. The happy hour was nice. I had a couple of drinks in the dark but relaxing lobby listening to the waterfall. The room was a little dated, but clean and roomy. Breakfast was very good... More 

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Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This past weekend I stayed in a 2 double beds room on the 2nd floor for a conference. The room was nice, with a door between the bedroom and living room area, a small kitchenette type area (no stove; just microwave, small fridge, small sink, and counter space), sofa bed, office desk, armoire type closet, etc. I just wish the... More 

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MA
Top Contributor
79 reviews 79 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff here was very courteous and polite at the front desk. we were checked in quickly and told about the managers reception. I was traveling with my 2 kids (10 & 13) and we went to get some snacks and drinks after a long flight. The snacks were good but the bartender was rude and basically told us she... More 

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Adam S, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

Dear vacationplannerMa, Thank you for taking the time to share your feedback. We strive to provide all of our guests with positive, uncomplicated service and I am so sorry that we failed you. We are in the hospitality industry, and it is just not acceptable for anyone to be inhospitable. To help set your mind at ease, we do make... More 

Houston, Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Checked in here after midnight and was greeted by a very friendly staff. The room was comfortable and warm - it was minus 5 outside. The free breakfast with cook station puts it above those hotels with eggs out of a box. All in all, a very pleasant experience.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Don't get me wrong. The hotel itself is clean and comfy. The staff is incredibly helpful and make you feel right at home! The hotel rooms overlook a large, pretty atrium. The problem is the unsupervised children that run down the halls and on the lobby floor screaming loudly. The noise finally stopped somewhere around 10:30pm. I didn't bother the... More 

Review collected in partnership with Embassy Suites Hotels

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DongGuan, China
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A very nice hotel, friendly and courteous staff, conveniently located close to the airport. Clean hotel with a nice overall layout. Restaurant was good, and the price isn't bad. But it sure is loud. I didn't expect the large number of small families with children, and generally that's no problem, but the sound really carries in the hotel and the... More 

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Adam S, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

Dear dkkckk, Thank you for sharing your recent experience at our hotel. I am sorry that you stay was not as restful as it should have been. I was happy to see that our team made a positive impression on your stay, and that you enjoyed our restaurant. We try very hard to make sure no one leaves hungry. We... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Upon arrival I was told that my premium room was going to have a coffee pot as well as snacks for my husband and I. At check in we were given a little bag with (2) bottles of water, (1) Reese cup candy bar and (1) small bag of chips. There was no coffee pot in the room as well.... More 

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Port Jervis
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

we booked via hotels.com on the wrong date accidentally!!!! We checked In at 11pm and Jacqueline the front desk manager managed to find us the last room and kept the rate the same. We have a 7am flight and she really made a stressful time easy Thx!!!! Room great and very close to airport!

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Westwood, Massachusetts
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent the night here after getting stuck at the airport in a snowstorm. The staff, especially the fellow who drove the shuttle, was fantastic. Clean comfortable spacious room, room service great. The manager, whom I called from the airport, was very helpful.

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Additional Information about Embassy Suites Philadelphia - Airport

Address: 9000 Bartram Avenue, Philadelphia, PA 19153
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Philadelphia - Airport 3.5*
Number of rooms: 263
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Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Hotel Style:
#24 Romantic Hotel in Philadelphia
#37 Business Hotel in Philadelphia
#40 Family Hotel in Philadelphia

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