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All 82 Philadelphia hotels

Embassy Suites Philadelphia - Airport

3.5 of 5 Hotel   |   9000 Bartram Avenue, Philadelphia, PA 19153
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64%
Ranked #45 of 82 hotels in Philadelphia
A recent review
4 of 5 stars reviewed 2 days ago
GerardoFoodie
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599 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Oklahoma
Top Contributor
114 reviews 114 reviews
47 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stay here regularly and while I usually have a pleasant stay, this was not one of them - I was disappointed on several fronts on my July 15th stay. Check in took over 25 minutes - I had arrived around 230 pm and Charles at the front desk said it would be just a few minutes til he could... More

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pbrouillette, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

Jkren, Thank you for your comments on your most recent stay. I apologize for the many inconveniences and poor quality you experienced. Jkren, we value your past and continued business. Your comments and experience has been reviewed with all of our Team in an effort to insure that we deliver and exceed your expectations going forward. We are committed to... More

Top Contributor
146 reviews 146 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This Embassy has the typical layout and amenities you can find at most Embassy Suites. Although common areas are a bit dated, and restaurant/bar offer a good (average) selection of food and beverages, rooms are nice, clean and comfortable. The small living room and mini kitchenette is a good add on if you stay for a long period of time.

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Lower Burrell, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Lovely hotel, excellent value. Very clean throughout, good customer service. Very conveniently located for business travel, but is a bit isolated otherwise. Restaurant is a bit lacking, especially for vegetarians, but everything else is excellent, as has been my experience with the various Embassy Suites locations at which I have stayed.

Review collected in partnership with Embassy Suites Hotels

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Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We came up for a two stay for a function in Philadelphia, I was impressed by the quietness of our room and how spacious that it was. The breakfast which included made to order pancakes and omlette's was very good and was included in the price, the arrangement of the food stations assured that there was no bottlenecks getting your... More

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Mechanicsburg, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Glasses were very dirty - this should not have occurred to begin with The binder in the room stated that there were vending machines and ice machines in two locations on every floor - there were NO vending machines and two ice machines were out of order Our check in stated that there were five of us - we were... More

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pbrouillette, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

Heather S., I am sorry we failed to meet your expectations on many fronts. I assure you that our entire team has reviewed your comments. We are committed to taking the steps needed to address all of your concerns in order to improve our service delivery. Thank you for your feedback. Paul Brouillette, General Manager More

Grapevine, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is typical Embassy Suites. They always look a little dated because of the big atrium, but in this case the rooms are renovated and comfortable. Take note, however, if the airport shuttle is important to you. When I arrived, it took two phone calls and 40 minutes (not an exaggeration) to be picked up. And even when the... More

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pbrouillette, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

WardHayworth, I am sorry you had such a bed experience with our airport transportation service. Your comments and feedback are greatly appreciated. While there are times that we have a large amount of distressed airline passengers who have stayed with us causing a large demand, we are committed to continue to focus our efforts on a more pleasant experience for... More

Cape May, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

This hotel is clean and pleasant. I like that you enter the rooms from inside the building. I have dined in and the food has been good as well as I used the shuttle service and have had no problem. Overall this hotel has served its purpose and I have had no problems.

Review collected in partnership with Embassy Suites Hotels

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bswales, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

Rhonda S. Thank you for your comments. We look forward to your next with us! Paul Brouillette, General Manager More

Memphis, TN
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose this hotel to stay near the airport before departing PHL after a trip to eastern PA and the NJ shore. It was available using my HHonors points. Pros: Custom cooked breakfast, like all Embassy Suites Large room with plenty of space for 3 (kid slept on pull out sofa). Curteous check-in staff Breakfast area had a lot of... More

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Tampa, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The worst night sleep ever received during my 20 years of traveling. Hotel staff allowed guests to congregate and party in the hotel lobby and main floor to the wee hours of the morning. After calling the front desk to complain about the noise at 12:25am on my cell phone (room phone was broken), we continued to hear loud voices... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
bswales, General Manager at Embassy Suites Philadelphia - Airport, responded to this review

I am sincerely sorry for the noise problem you encountered during your stay with us. I assure this is not the experience we want our valued guests to have while staying with us. We taking the necessary steps to insure this does not happen again in the future. We hope you continue to choose Embassy Suites for your travel needs.... More

omaha, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel staff were exceptionally hospitable! Food was great here and everything was very nice. The rooms were fine, especially for an older hotel. Close proximity to airport was very convenient. Shuttle took us to a restaurant, also, which was very nice of them. Complimentary breakfast and evening cocktail hour were great!

Review collected in partnership with Embassy Suites Hotels

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Additional Information about Embassy Suites Philadelphia - Airport

Address: 9000 Bartram Avenue, Philadelphia, PA 19153
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Philadelphia - Airport 3.5*
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Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#34 Romantic Hotel in Philadelphia #38 Business Hotel in Philadelphia
Hotel Class
Official Description (provided by the hotel)
All suites hotel conveniently located one mile from Philadelphia International Airport, with easy access to I-95, I-76, I476 and the New Jersey Turnpike. 5 minutes to PPL Park home of pro soccer and the Philadelphia Union. 8 minutes from Harrah's Casino in Chester, PA. ... more   less 
Number of rooms
263

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