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BEST WESTERN Center City Hotel

2.5 of 5
501 North 22nd Street, Philadelphia, PA 19130
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BEST WESTERN Center City Hotel
Ranked #67 of 84 hotels in Philadelphia
2.5 of 5 stars 174 Reviews
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174 reviews from our community

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Traveler rating
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Date Rating
Fountain Valley, California
Senior Contributor
40 reviews 40 reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 20, 2012

This hotel was fairly easy to get to, plus had lots of free parking. The front desk people were very friendly and helpful. As stated in other reviews, this hotel does need some renovation, as it's very old. It was clean enough, but it needs to be updated and bathrooms re-done to be up to par with other Best Westerns.... More

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Trenton, NJ
Senior Contributor
36 reviews 36 reviews
Reviews in 26 cities Reviews in 26 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed May 13, 2012

We booked this hotel to enjoy St. Patrick's Day and be near a 5k race that was at the Art Museum. We pulled in around check-in time and were pleased with the ample free off-street parking which is hard to find in Philly. There were a lot of patrons at the hotel bar given the holiday and I was a... More

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Robert Jaeger, General Manager at BEST WESTERN Center City Hotel, responded to this review
May 14, 2012

Thank you for taking your time to write a review of your most recent stay with us. Of course we were delighted to hear you liked our Hotel's location ( on the Parkway) as well as off street free parking. We are replacing all our TV's this year to HD flat screen and expanding our selection of channels. In March... More

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Montoursville, Pennsylvania
2 reviews
2 of 5 stars Reviewed May 2, 2012

I stayed over on Friday, April 27, 2012 because I got stranded in Philadelphia without a car. The front desk staff was incredibly helpful and friendly. The room rate was reasonable. HOWEVER, the bathroom had not been cleaned thoroughly, the carpets were dirty, the room was seedy, the plumbing needed attention and there were insufficient electrical outlets in the room.... More

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Robert Jaeger, General Manager at BEST WESTERN Center City Hotel, responded to this review
May 8, 2012

Thank you very much for taking the time to write and comment on your most recent stay at the Best Western Center City Hotel. I do appreciate the kind words about our friendly and helpful front office staff. I also noted your favorable comments on our location. However, I was very disappointed to learn your room was not cleaned properly.... More

Upper Marlboro, MD
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 30, 2012
2
people found this review helpful

I recently stayed at the Best Western, Center City on 4/28/12 and the hotel is just below average. However, the hotel has lots of potential. They need to shut it down and do a complete reservation. I’m not a huge fan of the Best Western chain of hotels, but I normally stay at the one in Chester, PA and that’s... More

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Robert Jaeger, General Manager at BEST WESTERN Center City Hotel, responded to this review
May 2, 2012

Thank you for taking the time to write a review of your most visit to Our Hotel. We appreciate your comments both positive and negative. We are always looking to improve our Hotel and to address your question on TV selection, We will be replacing all our TV sets thru out the year with new Flat Screen HDTV ones and... More

Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed April 27, 2012
1
person found this review helpful

Stayed here for 1 night only on a business trip. There were no other options in the area for some reason the entire city was sold out. The whole place should be knocked to the ground and rebuilt. Everything from the rugs, the drapes, the curtains, towels, sheets, furniture looked like they were from circa 1970 and haven't been cleaned... More

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Robert Jaeger, General Manager at BEST WESTERN Center City Hotel, responded to this review
May 1, 2012

Thank you for taking the time to write a review of your stay back in December 2011 at the Best Western Center City Hotel. It is unfortunate that you chose to advise us after so many months of your disappointment in your short visit. I am puzzled by your review that you write the case goods in our Hotel look... More

Williamsport, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 27, 2012

This hotel is just a few blocks from the Art Museum and not far from Center City. Parking is free. Some of the people at the front desk were friendly, others not very pleasant. The room was dingy and only moderately clean. The floor didn't appear to have been vacuumed recently and there was hair in the sink and tub.... More

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Robert Jaeger, General Manager at BEST WESTERN Center City Hotel, responded to this review
April 30, 2012

Thank you for taking your valuable time to write a review of your most recent stay at the Best Western Center City hotel in Philadelphia. We appreciate your nice comments on our great location in the Parkway/Museum section of Center City. I also noted your remarks on our Front Office Associates. We do a complete clean of all guest rooms... More

nyc
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 25, 2012

Well, on the plus side, the hotel was only 3-4 blocks from the philadelphia museum, and on the down side, slightly dingy, dark with rude check in guy. The price was better directly on the best western site than on travel sites. Good enough place to stay while in philly if you're main aim is to see the museum. Free... More

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Robert Jaeger, General Manager at BEST WESTERN Center City Hotel, responded to this review
April 27, 2012

Thank you very much for taking your time to write a review on the Best Western Center City Hotel regarding your most recent visit with us. We were pleased to read your positive comments on our location and our friendly staff in general. We were disappointed to read you encountered a not so friendly welcome upon arrival. I am not... More

nj
1 review
1 of 5 stars Reviewed April 17, 2012

The ONLY things this hotel has going for it is location and free parking. It is old and poorly maintained, and worst of all poor customer service. When I requested extra towels I was scolded for calling more than once (even though it was my first call) and of course, the towels never arrived. I only stayed there because we... More

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Robert Jaeger, General Manager at BEST WESTERN Center City Hotel, responded to this review
April 19, 2012

Thank you for taking the time to write your review of your most recent visit to the Best Western Center City Hotel. We appreciate your nice comments on our location and free parking. However, We were not pleased to learn of your unpleasant experience. Without any specifics to review with our team, I have made your review a topic of... More

Rockville, Maryland
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 10, 2012
1
person found this review helpful

The hotel is old and needs renovation, but the location is great, a short walk to the museum of art and Francklin science museum. the room was clean and there is a plenty of free parking.

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See 2 more reviews by Elimd for Philadelphia
Robert Jaeger, General Manager at BEST WESTERN Center City Hotel, responded to this review
April 11, 2012

Thank you for providing a review on your most recent stay at the Best Western Center City Hotel. We appreciate your positive comments on our great location and the fact that you found our Hotel and room very clean. We do value your comments and will share your review with our entire staff. Again, thank you for taking your time... More

hartford, ct
Senior Contributor
30 reviews 30 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 9, 2012

Old hotel trying hard to get a grip. Location is only good if you are going to museums in north part of central city, otherwise its quite a walk to anywhere worthwhile. Free parking is a plus but there are much nicer places centrally located for same price or less.

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See 4 more reviews by cgct for Philadelphia
Robert Jaeger, General Manager at BEST WESTERN Center City Hotel, responded to this review
April 11, 2012

thank you for taking your time to write your review of your most recent stay at the Best Western Center City Hotel. We do thank you for your kind comments on our location. We do agree that our location in the Parkway/Museum District is ideal if you are going to be in this part of Philadelphia. We are literally one... More

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Additional Information about BEST WESTERN Center City Hotel

  • City Center Philadelphia Best Western
  • Best Western Philadelphia
  • Philadelphia Best Western
Address: 501 North 22nd Street, Philadelphia, PA 19130
Price Range: $$

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BEST WESTERN Center City Hotel
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