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Homewood Suites Philadelphia - City Ave

3.0 of 5
4200 City Ave, Philadelphia, PA 19131
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Homewood Suites Philadelphia -  City Ave
Ranked #11 of 84 hotels in Philadelphia
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180 reviews from our community

    Trip type
Traveler rating
    107
    51
    9
    8
    5
Date Rating
Piscataway, United States
1 review
5 of 5 stars Reviewed May 16, 2013

From the moment I walked in your staff truly made my stay an enjoyable one. I would like to thank the staff for providing me with all the information and tools I needed to get around the city. It was so nice to have both breakfast and dinner after a long day. The guests were very pleasant and I enjoyed... More

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Review collected in partnership with Homewood Suites by Hilton

West Babylon, New York
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 15, 2013

Homewood suites in a City is a feat to pull off and this staff certainly does it well! Check in was seamless and very welcoming. It was quick, easy and very informative. Parking is a $5 extra charge and is across the street but you can come and go as many times as you might want to. The front desk... More

Was this review helpful? Yes 1
See 4 more reviews by travelingmom1374 for Philadelphia
West Babylon, New York
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 14, 2013

To our surprise this Homewood Suites surpassed our expectations overall. From the moment we checked in to the the time we checked out we enjoyed every moment and were treated extremely well. Our suite was exceptional, with a king bed and sofa with a kitchen and handicapped accessible bathroom and an adjacent bedroom with a queen bedroom and another bathroom.... More

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Review collected in partnership with Homewood Suites by Hilton

See 4 more reviews by travelingmom1374 for Philadelphia
1 review
5 of 5 stars Reviewed May 10, 2013

I would rate this hotel a 10 out of 10! The service staff was polite and helpful. The meals at breakfast and dinner were excellent and included with the cost of the hotel so didn't have to find a restaurant close by. The convenience was appreciated. The cleanliness of the room and hotel were superb! I definitely recommend to others!

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Review collected in partnership with Homewood Suites by Hilton

Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
May 14, 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. Again, I thank you for your review and the kind word. I will surely pass them on to the entire staff. If there is anything we can do to enhance our services please let us know. We are always listening to... More

Oxford
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 9, 2013

Walked round to this hotel from the main road and so went into the Hilton lobby first to see if that was where check-in was. It isn't, you need to carry on around the corner. However, the lobby of the Homewood Suites still seemed fairly high class. They seem to be trying hard to make guests feel special too, although... More

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Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
May 14, 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. Again, I thank you for your review and the kind word. If there is anything we can do to enhance our services please let us know. We are always listening to our guests. Thanks again for choosing our hotel! More

Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 8, 2013 via mobile

Stayed here recently with coworkers for a business trip. Rude staff, not clean, smoking hotel. Luckily I was able to open the window to my room on the 4th floor. I would have preferred to checkout and go elsewhere but was stuck.

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Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
May 14, 2013

We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. Thank... More

Philadelphia, United States
1 review
5 of 5 stars Reviewed April 30, 2013

Robert McDevitt and his staff are an absolutely fantastic asset to the Hilton Brand. They continue to make everyday just like a first impression. Have any issues and it is promptly taken care of. Excellent place to stay.

Was this review helpful? Yes

Review collected in partnership with Homewood Suites by Hilton

Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
May 14, 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. Again, I thank you for your review and the kind word. I will surely pass them on to the entire stay. If there is anything we can do to enhance our services please let us know. We are always listening to... More

Southern NH
Top Contributor
200 reviews 200 reviews
88 hotel reviews
Reviews in 78 cities Reviews in 78 cities
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed April 28, 2013

We were there with our two boys for our first trip to Philly. We were doing the tourist/History/Educational vacation this year. Room was clean, breakfast was good, evening managers reception was Homewood Suites typical but it was the front desk that made the stay here special. (unfortunately I can not remember the two women's names who were great! If the... More

Was this review helpful? Yes 1
See 9 more reviews by Hawaiiantraveler66 for Philadelphia
Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
May 14, 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. Again, I thank you for your review and the kind word. I will surely pass them on to the front desk and the entire staff. If there is anything we can do to enhance our services please let us know. We... More

Andreas, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 25, 2013 via mobile

The room was large and clean with a full kitchen. The king bed was very comfortable. Large and soft pillows. Could live out of this room for a week. The channels on the TV took a long time to upload to the TV when you used the up and own channel selector. No in room wi-fi. In this day and... More

Was this review helpful? Yes
Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
May 14, 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our guests. Thanks again for choosing our hotel! More

Natick MA, United States
1 review
5 of 5 stars Reviewed April 24, 2013

Staff was friendly and helpful, the pool was fun for kids, very convenient to have dinner- chicken parm and mac and cheese, salad bar (something for everyone) at hotel while traveling solo with my 3 kids. I would definitely stay at other Homewood suites

Was this review helpful? Yes

Review collected in partnership with Homewood Suites by Hilton

Robert M, General Manager at Homewood Suites Philadelphia - City Ave, responded to this review
May 14, 2013

Thank you for your review. We appreciate the opportunity to welcome you to our hotel and appreciate your business. Again, I thank you for your review and the kind word. If there is anything we can do to enhance our services please let us know. We are always listening to our guests. Thanks again for choosing our hotel! More

 
 
 
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Additional Information about Homewood Suites Philadelphia - City Ave

Also Known As:
Homewood Suites Philadelphia - City Ave Hotel
Homewood Suites Philadelphia - City Ave Hotel Philadelphia
Homewood Suites Philadelphia
Homewood Philadelphia
Philadelphia Homewood Suites
Philadelphia Homewood
Address: 4200 City Ave, Philadelphia, PA 19131
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Business Center Fitness Center Free Breakfast Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotels in Philadelphia
#5 Family Hotels in Philadelphia
#8 Business Hotels in Philadelphia
Price Range: $$
Hotel Class:3 star (3*)
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Homewood Suites Philadelphia -  City Ave
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