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Homewood Suites Philadelphia

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4200 City Ave, Philadelphia, PA 19131
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Homewood Suites Philadelphia
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454 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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  • Japanese first
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  • Spanish first
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  • All months
    (454)
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    (117)
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    (101)
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    (91)
All months
5 of 5 stars Reviewed 4 days ago NEW

Truly one of the best service I've experienced so far! Toni, Alicia and James always made you feel welcome day and night! Good advices on things to do near the hotel and in the area! andI'll be back with the whole family!

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Philadelphia, PA, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Had 17 rooms for a nearby wedding. Everyone was very pleased with the hotel, the complimentary breakfast, the pool, the fitness center, the staff and the location We had all ages from a 2 year old to a 90 year old All were very happy with their experience

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff here is a wonderful group of people that were always cheerful, welcoming and helpful. The work hard to make sure their residents are happy. In my case I had left a piece of luggage in the lobby during the bustle to leave and they notified me the found it and made arrangements to ship it to me avoiding... More 

Review collected in partnership with Homewood Suites by Hilton

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Sunman, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

Our room wasn't ready when we tried to check in early however the lady went out of her way to recommend a place for us to eat lunch. When we returned, a different lady checking us in was just as friendly! Bed was comfortable with lots of pillows. We did find a dirty sock (that wasn't ours) next to the... More 

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Richmond, Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel 06/07 - 06/10. The staff was friendly and courteous. We enjoyed the breakfast and manager's reception each day. Parking was across the street for only $5 a day with in and out privileges; get your ticket stamped at the front desk and parking was then free.

Review collected in partnership with Homewood Suites by Hilton

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Richmond, Virginia
Level Contributor
169 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stay at hotels that are part of the Hilton chain all the time. We are Hilton Honors Diamond members and stay in hotels atleast 30-40 times a year. This is the first time that I have left a Hilton property because the room was just too dirty to stay in. After reading other reviews, I am not alone in... More 

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James L D, Manager at Homewood Suites Philadelphia, responded to this review

Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and apologize for this experience. We work hard to ensure the comfort and satisfaction of our guests and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent this from... More 

Plymouth, Massachusetts
Level Contributor
84 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff here is very helpful, they go out of their way to make your stay a comfortable one. I stayed at a suite for 10 days - it had two rooms which made a long stay much easier. The bed and linens were very comfortable. The room had all the amenities that you may need for a long stay... More 

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columbus, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Employees that work there are great. The parking is kinda screwed up. Do not park on the street. People will hit your car trying to get in and out. Plus, they will block you in. Where you are supposed to park at is good. It is about 100 yards away from the hotel. So, check in and... More 

Review collected in partnership with Homewood Suites by Hilton

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Port Townsend, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

This location is somewhat "tired." Excellent personnel, but too many little misses that diminished expectations. No clock or wipes in fitness center. TV in fitness center machines inoperable. Breakfast just averge

Review collected in partnership with Homewood Suites by Hilton

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Richmond, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Mice in my room got switched to another room after being refused a refund and more mice in the new room with mouse droppings all over the bed! Never stay here Im still messed up behind this experience!!!!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Robert M, General Manager at Homewood Suites Philadelphia, responded to this review

Dear Halimah C, I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance. We work closely with a professional pest control company to address and rectify any pest situation that might occur. We have reviewed your comments with our staff and have addressed the... More 

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Two Bedroom Suite with Handicap Accessibility (51)

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