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Homewood Suites University City

Certificate of Excellence
GreenLeadersBronze level
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4109 Walnut Street, Philadelphia, PA 19104
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1 room 1 guest
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Homewood Suites University City
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337 Reviews from our TripAdvisor Community

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Traveler rating
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    114
    14
    9
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161
30
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105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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  • Italian first
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English first
  • All months
    (337)
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2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Staff was responsive; facilities were clean and spacious. The evening reception/cocktail hour and breakfast were not as well managed as i've seen in some of your other city hotels. Supplies and food were not kept up during the meal time. i did check in with the manager and she was quick to re-supply with glasses and food.

Review collected in partnership with Homewood Suites by Hilton

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Pittsburgh, United States
1 review
1 of 5 stars Reviewed 1 week ago

A shuttle driver that refused to lift a wheelchair into the van for his customer - then did so with open disdain. Front desk clerks who answer your request for a wine opener at 6PM and at 9PM it's still not there. There are some good people working here, but about every second person looks like they sell drugs. Which,... More 

Review collected in partnership with Homewood Suites by Hilton

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Paul D, General Manager at Homewood Suites University City, responded to this review

Dear William L, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

I was shocked to see the terrible reviews on this hotel. I'm staying in a room for company training (for a little over 2 weeks) and I was ecstatic to learn we would be staying here. The staff has been very welcoming and helpful. Some staff didn't look very happy to be working there but everyone has their off days.... More 

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Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This place was a delightful surprise. Visiting family in Philly for the weekend, we just wanted a simple crash pad. The full kitchen and King bed in the suite, plus the gym and pool, made it a place to hang. Full breakfast buffet included. Apple turnovers were such a hit we waited for a new round to come out hot... More 

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Maryland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved the location of this property, on the edge of the UPenn campus. Add in a clean and comfortable room, a very friendly and helpful staff, and extremely efficient valet parking and it easily merits an excellent rating. We enjoyed strolling the campus and the fact that there were numerous restaurants within easy walking distance of the hotel. We... More 

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Paul D, General Manager at Homewood Suites University City, responded to this review

Dear Mokers, Thank you for your review of our hotel. We are glad that you enjoyed your stay and can't wait to see you again. Sincerely, Paul More 

Los Angeles, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My family and I needed to find a hotel quickly due to the lateness of the hour and near the Hospital of the University of Pennsylvania. I checked out Homewood Suites online and decided to take a shot. It turned out to be a great choice. The design of the hotel, both exterior and interior, speaks to an understated elegance... More 

Review collected in partnership with Homewood Suites by Hilton

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Rochester, New York
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a small king suite. It was nice and clean. The kitchen area was well equipped. We did not use the pool but it looked clean and usable. The hot tub was not working. This location worked well for us. Homewood Suites provide free breakfast. We ate breakfast there on Saturday of our visit at about 9:30 am. We... More 

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Sunnyvale, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location and the staff is very service and quality oriented. The suites have apparently been recently updated and are very comfortable. Valet parking is the way to go. The valets are very courteous and efficient.

Review collected in partnership with Homewood Suites by Hilton

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Paul D, General Manager at Homewood Suites University City, responded to this review

Dear John C, Thank you for your review of the hotel. I am glad that our staff and surrounding areas made for a comfortable stay. Sincerely, Paul More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The entire staff in this hotel is well above the benchmark for "The City of Brotherly Love". I was amazed at the number of "hellos", "how are you" and "is there anything you need" asked from the staff when moving around the hotel. We will stay here again, and again when we come back to Philadelphia.

Review collected in partnership with Homewood Suites by Hilton

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NewHampshire
Level Contributor
49 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Homewood for several days while touring colleges in the city. We were so glad that we chose this hotel. The location was perfect. We easily walked to UPenn and Drexel and drove to other colleges outside the city. The hotel is in a nice area near shops, restaurants. We had been worried about safety before our... More 

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